BMW · Model Report

BMW iX2024

Showing safety data for the 2024 model year only.

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News

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2024 BMW iX — manufacturer_communication document image 1

2024-2025 BMW iX Tailgate Groaning Noise SIB 51 05 26

BMW has issued Service Information Bulletin SIB 51 05 26 for 2024-2025 iX Battery Electric Vehicles experiencing a "groaning" noise when the tailgate closes. The bulletin attributes the noise to contamination on the tailgate stop pads and wedges, providing a cleaning procedure.

2022-2025 BMW iX Window Inoperative in Freezing Temperatures

BMW has issued Service Information Bulletin (SIB) 51 13 25 for 2022-2025 iX models regarding door window glass becoming inoperative in freezing temperatures. Learn about the symptoms, causes, and the recommended cleaning and lubrication repair.

2022-2025 BMW iX Clicking Sound from Driver's Footwell TSB

BMW has issued Service Information Bulletin SIB 51 02 25 for 2022-2025 iX models experiencing a 'clicking' sound from the driver's footwell. The issue is caused by an air duct clamp and is resolved by applying felt tape.

2024 BMW iX Right Ball Joint Parts Return Bulletin

BMW Parts Bulletin TEC776 addresses the return of incorrect right ball joint parts (P/N 32 10 5 A2B D08) for the 2024 BMW iX. Affected inventory must not be sold, and dealers must follow specific return procedures by August 22, 2025.

2024 BMW iX Wheel Insert Return Bulletin TEC767

BMW Parts Bulletin TEC767 mandates the return of specific wheel insert part numbers 36 13 5 A3D E22 and 36 13 5 A3D E23 for the 2024 BMW iX. This action ensures quality control, with strict deadlines for dealers to return affected parts.

2022-2024 BMW iX Water Sloshing SIB 41 04 25

BMW has issued Technical Service Bulletin SIB 41 04 25 for 2022-2024 iX models experiencing a water sloshing noise. This issue is caused by an incompletely sealed PVC seam in the wheel well area, allowing water to accumulate within the vehicle's body.

2024 BMW iX Personal eSIM Malfunction Service Action

BMW has issued Service Action SIB 65 39 24 to address Personal eSIM malfunctions in the 2024 BMW iX, which can prevent phone calls, Wi-Fi hotspot use, and streaming services.

2024 BMW iX Personal eSIM Malfunction SIB 65 37 24

BMW has issued Service Information Bulletin SIB 65 37 24 for 2024 iX models experiencing Personal eSIM malfunctions, including issues with setup, telephone function, WiFi Hotspot, and streaming video. A software update is required to resolve this.

2024 BMW iX — BMW iX coolant changeover valve

2023-2024 BMW iX Coolant Changeover Valve Leak SIB 64 13 24

BMW's Service Information Bulletin SIB 64 13 24 addresses potential coolant changeover valve leaks in 2023-2024 iX vehicles, especially in cold temperatures. This service action involves replacing both valves to prevent coolant loss.

2022-2024 BMW iX Hood Open Warning SIB 61 21 24

BMW has issued Service Information Bulletin SIB 61 21 24 for 2022-2024 iX models regarding a false "811 – Stop carefully. Hood open" message and fault code 80415B. The issue is caused by corrosion in the washer fluid level sensor circuit.

2024 BMW iX High-Voltage Battery Defect Delivery Stop

BMW has issued a Delivery Stop (SIB 61 19 24) for certain 2024 iX (I20 E-Series) vehicles due to a manufacturing defect in the high-voltage battery cells. This defect can lead to electrolyte leakage, potentially causing a "yellow or red Check Control message" and interrupting vehicle charging…

2024 BMW iX — 2024 BMW iX replace cell modules

2024 BMW iX Delivery Stop: Replace Cell Modules

BMW has announced a delivery stop, SIB 61 19 24, for specific 2024 BMW iX Sports Activity Vehicles. This action requires the replacement of cell modules before the vehicles can be delivered to customers or sold.

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Recent Complaints

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#11755998Aug 10, 2026

STRUCTURE:BODY

Date and Time: XXX at approximately 3:00 p.m. Pacific Time. Location: Northbound [XXX]. Vehicle: 2024 BMW iX. Occupants: Driver and driver’s son. Weather/Road Conditions: Very hot and Sunny, in the 97-degree temperature; gusting winds at about 17-miles/hr; the vehicle was traveling at normal highway speed. Incident Description: My son and I were returning home from Wine Valley Golf Club, located at [XXX]. I was driving northbound on [XXX] at approximately 60 mph. A large dump truck approached and passed in the opposite southbound lane at an estimated similar speed. As the vehicles passed, the air displacement and wind gust from the dump truck caused my vehicle to shake noticeably. Instantly at the same time, I heard a loud popping sound from the rear upper portion of my vehicle. Looking behind me, I saw that the rear upper exterior body trim had detached and was lying in the roadway. Immediate Response and Safety Actions: I reduced speed, pulled over when it was safe to do so, and stopped the vehicle. After assessing the situation, I safely turned around and traveled southbound toward the location where the trim had detached. I activated the vehicle’s emergency flashers and stopped on the highway shoulder near the debris. I then retrieved the detached trim from the northbound travel lane. No collision occurred, and neither occupant reported an injury. However, entering the roadway to retrieve the part exposed both my son and me to a serious safety risk from passing traffic. Vehicle Damage and Suspected Cause: The rear upper exterior body trim is detached from the vehicle and requires inspection and repair. The trim separated during normal highway operation without contact from another vehicle or object. Because the part detached immediately after wind pressure from a passing dump truck and there was no collision, I am concerned that the failure may be INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

No injuries · No fire · No crash

#11736832CrashMay 10, 2026

BACK OVER PREVENTION: WARNINGS, UNKNOWN OR OTHER

Recently purchased used iX and successfully used the Parking Assistant Professional about a dozen times to back into my home garage using 5-point maneuver (driveway layout visible from aerial photo from address provided with report; drove in straight passed spot on garage’s left side looking in, other SUV parked in right spot, back into perpendicular spot in garage). After recording a new 3-point path, I tried it for the first time. During that attempt, the SUV suddenly reversed too fast to stop before crashing into another car in the garage. The vehicle initially followed the recorded path, then paused during first reverse because of an apparent obstruction (car approaching leaves on bush along driveway). After manually moving the SUV backwards a few feet along path to clear obstruction, I attempted to resume the maneuver. The screen showed the words “Resume path” (think there were up to 4 words, but this was only option on right side of parking interface), although flickering to say “Show path.” The vehicle then began to reverse. It was only ~6 feet, so wasn’t worried about acceleration for about half a second or so. Car continued to accelerate in reverse so fast that when I realized it wasn’t going to stop for the other car I had only got my foot on the brake when it hit the other car. Photos: IMG_3223 is iX showing bumper damage. IMG_3220 & -21 are other car, with bumper scratches and broken taillight. The event happened too quickly to allow braking, and the obstruction sensors didn’t even beep, let alone stop the routine. Damage to both cars appears to be relatively minor, but if a person had been standing near the other vehicle, they would have been seriously injured or killed. This behavior appears similar to NHTSA Complaint Nos. 11589034, 11569633, and 11546743. I bought this car in part because of the automated parking features that I am now too terrified to use.

#117199052 InjuredFeb 23, 2026

FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The car in front of me did not put brakes on or slow down and hit a car that was slowed to a stop in front of her. I was behind her and hit by brakes and tried to avoid the collision. My brake assist did not work; my car did not alert me and did not try to help me stop. I was told when i bought the car that it did indeed have these safety features which failed me. I was not sited in the accident even though i did end up hitting the car in front of me which was now attached to two cars in front of her. She was at fault and the car she hit had video footage to prove her fault.

#11717541CrashFeb 12, 2026

VEHICLE SPEED CONTROL

The contact owns a 2024 BMW iX. The contact stated that while his wife pulled into the driveway and came to a stop, there was a sudden acceleration that prompted the vehicle to drive through the garage door. The contact stated in separate occasion she has felt something similar while driving without stepping on the accelerator pedal. In addition, the Collision Avoidance, Automatic Braking System, and the Camera Recording failed to activate during the incident. No warning lights or chimes activated before or after the failure. There was property damage to a garage door. The vehicle pushed the garage door through, causing damage to the front end of the vehicle. No air bags deployed. There were no injuries to the driver nor the front passenger seated, who was the contact. The contact referenced NHTSA Campaign Number: 23V409000 (VEHICLE SPEED CONTROL) to be similar to this failure, however the vehicle was not included in the recall. The vehicle was driven back to the residence. The dealer was notified of the failure however, they stopped responding to the contacts' voicemails and phone calls. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 49,000.

#11704664Dec 12, 2025

STEERING, ELECTRICAL SYSTEM

While operating the vehicle, the steering system suddenly developed a fault with no prior warning. A "Changed Steering Effort" warning appeared on the dashboard, immediately followed by significant resistance in the steering wheel and violent mechanical shuddering/oscillation. This resulted in a sudden, dangerous difficulty in maneuvering the vehicle. Despite the 2024 BMW iX and related models (5/7 Series) having known internal steering gear manufacturing defects (referencing SIB 32 01 24 and Recall 24V-714), the dealership is attempting to deny warranty coverage. They are attributing the failure to a tear in the rack boot, despite no evidence of impact to the surrounding undercarriage. The sudden electronic onset of the failure suggests an internal safety defect consistent with widespread reports on this model year, rather than environmental damage. There is significant online anecdotal evidence of this same issue occurring with 2023 and 2024 iX models, despite the above SIB only covering certain 2021 and 2022 models.

No injuries · No fire · No crash