BMW ActiveHybrid 5 Service Bulletins
388 manufacturer communications on file.
- August 1, 2017•Document ID: 10146680Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- B520417
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
SummaryBACKREST NOISES WHEN UNDER LOAD. Pop noise coming from seat backrest when pressure exerted toward rear or while pulling away from a stop. Friction between top right rivet holding lordosis (back Lumbar support) valve block and backrest cushion spring.
Associated Products (31)Associated Documents - June 1, 2017•Document ID: 10215025Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SIM010917
- Date Added:
- July 5, 2022
- Manufacturer:
- BMW
SummaryShipping specific non-deployed vehicle safety devices to lighting resources, llc. This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC
Associated Products (151)Associated Documents - June 1, 2017•Document ID: 10215024Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SIM010717
- Date Added:
- July 5, 2022
- Manufacturer:
- BMW
SummaryThe engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification
Associated Products (135)Associated Documents - June 1, 2017•Document ID: 10215023Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- SIM010617
- Date Added:
- July 5, 2022
- Manufacturer:
- BMW
SummaryVisual Inspection of Brake discs/Rotors for new car deliveries
Associated Products (49)Associated Documents - June 1, 2017•Document ID: 10146719Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- B840214
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
SummaryConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
Associated Products (253)Associated Documents - June 1, 2017•Document ID: 10146706Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- B110815
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
SummaryN63 and S63 Engine: Valve Seal Replacement This Service Information bulletin replaces SI B11 08 15 June May 2017 What's New: Diagnostic tips updated. Refer to the following applicable SIBs before replacing the valve seals. B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repair B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine in addition to excessive engine oil consumption Spark plugs fouled with engine oil and excessive engine oil consumption Excessive engine oil consumption Vehicles with less than 40,000 miles should not be considered for valve seal replacement. All Vehicles: A complete oil consumption test, as described inSI B11 03 13, must be performed first, before replacing the valve seals. Do not remove the intake manifolds to clean the intake valve carbon.
Associated Products (59)Associated Documents - June 1, 2017•Document ID: 10146696Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- B010717
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary"BRAKE SYSTEM'S ELECTRIC VACUUM PUMP: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. For the eligible vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the brake system's electric vacuum pump to 10 years/120,000 miles as determined by the vehicle's original in-service date produced up to and including 3/27/2013 or 3/28/2013 as applicable only. Full model year 2013 production concluded in June, 2013. The introduction and installation of an improved vacuum pump began with vehicles produced on or after 3/28/2013 or 3/29/2013 as applicable. This bulletin is notice of a ""limited warranty extension."" This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW NA sent VIN-specific customer notification letters."
Associated Products (2)Associated Documents - May 1, 2017•Document ID: 10149260Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- B621616
- Date Added:
- November 26, 2018
- Manufacturer:
- BMW
SummaryWARRANTY INFORMATION Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks or the BMW Certified Pre-Owned Program. If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead. Refer to KSD2 for the corresponding flat rate unit (FRU) allowances. Work time labor operation code 61 00 006 is not considered a Main labor operation; however, it does require an individual punch time and an explanation on the repair order and in the claim comments Vehicle Programming and Coding When ISTA/P automatically reprograms and codes all the vehicle's control modules that currently do not have the latest software, and if control module failures occur during this programming procedure: ? Please claim this consequential control module-related repair work under the defect code listed in this bulletin with the applicable KSD2/AIR labor operations. Other Repairs Control module failures that occurred prior to this programming procedure and/or additional work is performed as a result of performing the ISTA diagnostics and related test plans: ? When covered under an applicable limited warranty, claim the control module-related and/or other repair work using the applicable defect code and labor operations in KSD2/AIR.
Associated Products (92)Associated Documents - May 1, 2017•Document ID: 10149245Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR
- Mfr Comm. #:
- B514316
- Date Added:
- November 26, 2018
- Manufacturer:
- BMW
Summary?EDGE CORROSION ON THE EXTERIOR FRONT AND REAR DOOR UNDER THE PAINT FINISH. Corrosion of the front door and rear edges is appearing in paint surface near window trim. Material contamination.
Associated Products (27)Associated Documents - May 1, 2017•Document ID: 10149242Service Bulletin/Repair InstructionsSTRUCTURE:BODY:DOOR; STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- Mfr Comm. #:
- B512017
- Date Added:
- November 26, 2018
- Manufacturer:
- BMW
Summary"WINDOW FRAME TRIM OF FRONT DOOR IS DISPLACED. ? Noise detected upon closing door ? Damage to one or both window frame trims (front and rear door). CAUSE Front window frame trim is offset toward ""B"" pillar (as shown). Replace one or both window frame trim panels, if damaged."
Associated Products (27)Associated Documents - May 1, 2017•Document ID: 10149238Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- B340117
- Date Added:
- November 26, 2018
- Manufacturer:
- BMW
SummaryVIBRATION WHILE BRAKING. Vibration while braking is noticed: ? Most commonly when coming to a stop from higher speeds ? Less prominent when brakes are cold. ? After wheel balancing, the problem still exists. ? All other diagnosis according to SI B34 10 16 have no results. Over time, the original style NAO brake pads can develop friction variations.
Associated Products (44)Associated Documents - May 1, 2017•Document ID: 10149222Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- B110117
- Date Added:
- November 26, 2018
- Manufacturer:
- BMW
SummaryN63T AND S63T ENGINE: VALVE SEAL REPLACEMENT. This SI provides a new tool and a new procedure for the N63TU valve seals replacement. Please refer to the following applicable SIBs before replacing the valve seals. SI B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs SI B11 01 13 - N63 and N63TU Engines: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity SI B11 03 13 - Engine Oil Consumption (all models) SI B11 04 13 - N63TU Engine: Engine Oil Consumption If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil
Associated Products (66)Associated Documents - April 1, 2017•Document ID: 10146660Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B840816
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
SummaryThe underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
Associated Products (186)Associated Documents - April 1, 2017•Document ID: 10146659Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B840316
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
SummarySERVICE ACTION: GSM COMBOX DEACTIVATION / DISCONTINUATION WITH 4 YEAR ASSIST SERVICE. What's New: ? Model: Option code removed to prevent confusion about affected vehicles ? Situation: Information added about Bluetooth functionality that is not affect by this Service Action ? Correction: Information added about lease returns, loaner, CPO and used vehicles that are not eligible for the 3 customer options ? Information: Removed scenario regarding new/unsold Z4s & X1s ? Procedure: Added info about COMBOX retrofit that it does not affect Bluetooth functionality ? Warranty: Added info that the correct flat rate labor operation that corresponds to the option the customer selected is claimed and removed information about Z4s & X1s . The underlying 2G technology for the GSM (Global System Mobile communication) COMBOX will no longer be supported by the cellular network providers after December 31, 2016. This COMBOX and the BMW Assist services that use its functionality will therefore no longer function after that date. The BMW Assist functionalities that are affected includes the following: SOS/E-Call including Automatic crash notification Concierge Service Remote Service Teleservices The vehicle's exisiting Bluetooth(r) wireless functionality is NOT affected.
Associated Products (194)Associated Documents - April 1, 2017•Document ID: 10146658Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- B840311
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."
Associated Products (244)Associated Documents - April 1, 2017•Document ID: 10146657Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- B650717
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary"LIST OF AVAILABLE FM RADIO STATIONS TEMPORARILY NOT AVAILABLE. INFORMATION As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. As a part of this upgrade, the hardware updating the sender lists was changed from an "update after every diversity reception interruption or maximum of four minutes" configuration to "regular interval updates (every four minutes) without regard to diversity reception status" configuration. This may cause a delay of up to four minutes for updates to the sender list when leaving areas of poor reception. The last received transmitter, before the entrance into underground car parking or a tunnel, is still received and will show station identification. This fixed interval update does not apply to Traffic Message Channel updates which remain active. This new equipment operation pattern may be noticed by the customer after replacement of their Head unit. All replacement Head units delivered since 01/2016 have the upgraded design. An immediate solution would be for the customer to select one of their stored favorite stations via the menu or favorites buttons. PARTS INFORMATION Parts exchange or a software update are not effective or approved for this situation. WARRANTY INFORMATION Not applicable."
Associated Products (104)Associated Documents - April 1, 2017•Document ID: 10146652Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B613014
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary"?BMW Maintenance Program: 12-Volt Battery Replacement Measure What's new: ? "Models" updated: Model Year 2017 vehicles added ? "Models" updated: Model Year G12 (7 Series) excluded from program ? "Procedure" updated: N63R engine added to 2016 Model Year G12 (7 Series) ? Attachment updated with G12 (7 Series) production date range for 2016 Model Year. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: Effective for repairs dated on or after January 1, 2015. Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. The calculation is based on the current date of repair. It is "applicable" when the 12volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."
Associated Products (70)Associated Documents - April 1, 2017•Document ID: 10146632Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- B130315
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
Associated Products (214)Associated Documents - March 1, 2017•Document ID: 10146603Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B650616
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 . While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
Associated Products (160)Associated Documents - March 1, 2017•Document ID: 10146598Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B620317
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary"?SERVICE ACTION: INSTRUMENT CLUSTER DISPLAY IN KM/H . When the instrument cluster's digital speedometer has been set to display metric speed and distance values, there is no display of the miles per hour. US regulations specify that even with the instruments set to display metric values, a ""Miles per hour"" display must also be present for immediate visual reference. To confirm language settings use the iDrive controller: Menu, Vehicle Settings, Language/Units, then - Distance - Dig (digital) Speedometer Instrument Cluster (KOMBI) software error."
Associated Products (58)Associated Documents