BMW 535i Complaints (2012)

56 consumer complaints on file.

#11020533August 30, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 BMW 535I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY STALL CAUSING THE CONTACT WOULD HAVE TO WAIT APPROXIMATELY 5-10 MINUTES BEFORE RESTARTING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE VALLEY AUTO WORLD BMW DEALER LOCATED IN 3822 SYCAMORE DAIRY RD, FAYETTEVILLE NORTH CAROLINA; 910-864-0000 WHO DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979001April 18, 2017
ELECTRICAL SYSTEM
DRIVER'S DOOR LOCK ACTUATOR FAILURE AT 33000 MILES. UNABLE TO UNLOCK AND OPEN DOOR BY INSIDE HANDLE. THEREFORE, MAY NOT BE ABLE TO GET OUT OF VEHICLE IN AN EMERGENCY IF DOOR WILL NOT UNLOCK. THIS IS A KNOWN PROBLEM WITH BMW BUT HAS NOT BEEN A RECALL, WHICH I HIGHLY RECOMMEND AS A SAFETY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958015March 2, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE HAS ISSUES IN LINE WITH THE RECALL THAT HAS BEEN EXTENDED FOR SOME VIN NUMBERS UNDER RECALL NUMBER #16V746000. VEHICLE HAS EXPERIENCED SHAKING UNDER ACCELERATION, SPUTTERING, FLASHING CHECK ENGINE LIGHT AND, MULTIPLE TRIPS TO THE DEALERSHIP. THE VEHICLE HAS HAD ITEMS NOTED UNDER THE RECALL FIXED AT THE EXPENSE OF THE VEHICLE OWNER. CURRENTLY THE HIGH PRESSURE FUEL PUMP HAS BEEN REPLACED, AS HAS THE BATTERY WITHOUT MAKING ANY CHANGE ON THE VEHICLES PERFORMANCE. IT IS CURRENTLY IN THE DEALERS HANDS (FOR THE LAST MONTH) WITH BMWNA CURRENTLY REVIEWING THE SERVICE RECORDS TO SEE IF THEY WILL COVER THE ISSUE. THE VEHICLE HAS EXPERIENCED ISSUES WHILE MERGING INTO TRAFFIC, ACCELERATING, AND DAILY DDRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938578December 29, 2016
AIR BAGS, STEERING
I HAD TO REPLACE THE AIRBAG CLOCK SPRING IN MY CAR BECAUSE OF A CLICKING SOUND WHEN THE STEERING WHEEL WAS TURNING ANY DIRECTION, SOUND HEARD WHEN VEHICLE WAS IN DRIVE OR PARK. I HAD ABOUT 43,000 MILES ON THE VEHICLE WHEN THE NOISE STARTED. I HAD CALLED BMW TO SEE IF THERE WAS ANY WARRANTY ON THIS ITEM BEING IT IS PART OF THE SRS SYSTEM FOR THE CAR, AND THEY TOLD ME FOR MY VEHICLE VIN THERE WAS NOT. BEING APART OF THE AIRBAG SYSTEM I AM WONDERING IF THERE WAS ANY SAFETY GUIDELINES OR EXTENDED WARRANTY I AM NOT BEING INFORMED OF FOR THE PART I HAD TO REPLACE 61-31-9-354-047. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863729May 7, 2016
ELECTRICAL SYSTEM
SEVERAL TIMES WHEN STARTING FROM A STOPPED POSITION WITH THE AUTO START/STOP ENGAGED, THE CAR WILL STOP AND AUTOMATICALLY GO INTO NEUTRAL. I HAVE HAD THIS HAPPEN SEVERAL TIMES WHEN PULLING INTO AN INTERSECTION. IT HAPPENED ONCE WHILE MAKING A LEFT TURN WITH ONCOMING TRAFFIC AND THE CAR STALLED AFTER I STARTED THE TURN. I HAD TO GET THE CAR BACK INTO DRIVE QUICKLY TO COMPLETE THE TURN AND AVOID BEING HIT BY THE ONCOMING TRAFFIC. THIS DOES NOT HAPPEN FREQUENTLY, HAS OCCURRED A TOTAL OF 5 OR 6 TIMES IN THE 4 YEARS I HAVE OWNED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780795October 8, 2015
SERVICE BRAKES
AT A SPEED OF 40-60 MPH WHEN I BRAKE MY CAR SHAKES REALLY BAD. I HAVE TAKEN TO ADVANTAGE BMW IN CLEAR LAKE, TX TWICE. THE FIRST TIME THEY CHANGED THE BRAKES. THE SECOND TIME I HAD A BUBBLE IN MY TIRE AND GOT IT REPLACED ALONG WITH A BALANCE AND ALIGNMENT. I DRIVE ON THE HWY. 5 DAYS A WEEK AND EVERY TIME I PRESS ON MY BRAKE MY CAR SHAKES. EVEN AFTER THE NEW TIRE, BALANCE AND ALIGNMENT IT STILL SHAKES WHEN I APPLY MY BRAKES. I FEEL A HARD VIBRATION WHEN BRAKING AND A SQUEAKING WHEN BACKING UP. I TOOK MY CAR TO THE DEALERSHIP OCTOBER 2 AND 5 MONTHS PRIOR TO THAT FOR THE SAME THING. IT IS NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653840November 10, 2014
WHEELS
5/20/14 I84- TIRE BLOW OUT WITH GOODYEAR RUN FLATS 245/40/R19 98V ON INTERSTATE AFTER POTHOLE. 10/28 I95 2 TIRES BLOW OUT...TOWED 40 MILES TO DEALER AND REPLACED WITH 2 NEW TIRES. MILEAGE 26,000 10/28 DEALER...TWO OTHER TIRES HAVE BUBBLES IN SIDEWALL AND NEED TO BE REPLACED, ONE OF WHICH WAS INSTALLED IN MAY. BMW SERVICE'S ONLY INTEREST IS SELLING NEW TIRES. BMW CONTACTED AT CORPORATE RELATIONS AFTER 2ND INCIDENT ON 10/29/14 AND AS OF TODAY 11/10/14 NO SOLUTION. VEHICLE IS CURRENTLY UNSAFE TO DRIVE ON INTERSTATES. GOODYEAR INSPECTED CURRENT TIRES WITH BUBBLES AND COULD FIND NO DAMAGE OR CAUSE FOR SIDEWALL BUBBLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644000October 11, 2014
WHEELS, TIRES
I LEASED A 2012 NBMW 535I FROM PAUL MILLER BMW OF WAYNE, NJ. PAUL MILLER BMW IS A CERTIFIED AND AUTHORIZED BMW DEALER IN NJ, AND HANDLED ALL SERVICES FOR SEVERAL REPAIRS TO MY VEHICLE. I HAVE HAD TO REPLACE 19 TIRES FOR FLATS AND OTHER ISSUES IN A LITTLE OVER 2 YEARS SINCE LEASING MY VEHICLE. THIS CAR OBVIOUSLY HAS A TIGHT SUSPENSION WITH LOW PROFILE (40) TIRES AND THIS CAR IS PARTICULAR MAY BE MORE DEFECTIVE THAN OTHERS. SINCE THIS CAR?S RELEASE AND SOME PRIOR YEARS OF THE BMW 535I, I HAVE SEEN SEVERAL COMPLAINTS ONLINE ABOUT THE DANGER OF DRIVING THIS CAR AS IT FEELS LIKE GIANT BOULDER FALLS ONTO THE CAR WHEN IT HITS EVEN MODEST POTHOLES OR ROAD IMPERFECTIONS. BMW AS COMPANY SHOULD NOT MARKET THIS CAR TO ANY URBAN AREA CUSTOMERS, WHICH I HOPE THE FTC AND OTHER GOVERNMENT AGENCIES WOULD PLEASE ENFORCE BEFORE PEOPLE GET KILLED OR SERIOUSLY INJURED. I HAVE TRIED SEVERAL TIMES TO ASK BMW CORPORATION, FINANCIAL SERVICES, AND NJ PAUL MILLER BMW IN WAYNE NJ TO RESOLVE THIS ISSUE AND THEY ARE UNWILLING TO DO SO. ALSO BMW FINANCIAL SERVICES BREACHED WARRANTY AS THEY PROVIDED USED TIRES DURING FEBRUARY 2014 EVEN THOUGH I HAVE A TIRE REPLACEMENT CONTRACT THAT I PAID THEM $1813 FOR. PAUL MILLER BMW ALSO TRIED TO CHARGE ME FOR NEW TIRES BECAUSE 3 OF THEM NEEDED TO BE REPLACED DURING ONE EPISODE WHEN I HIT SOME HIGHWAY BUMPS. THEY ALSO SUGGESTED PUTTING LIQUID NITROGEN INTO THE TIRES AND BILLED ME FOR THIS. THE TIRES WENT FLAT IMMEDIATELY THEREAFTER. THIS WAS YET ANOTHER BREACH OF CONTRACT AS BMW'S TOWING SERVICE DID NOT PICK ME UP MULTIPLE TIMES WHEN FLATS OCCURRED. THEY ALSO SAID THE RUNFLAT TIRES CAN BE DRIVEN AT 50 MPH OR LESS FOR SEVERAL MILES AND THIS DID NOT WORK ON MULTIPLE OCCASIONS AS THE TIRES SHREDDED AND I WAS STRANDED - ONE TIME OF WHICH WAS WITH A CUSTOMER IN THE CAR! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10633082September 14, 2014
ENGINE, SERVICE BRAKES, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ON 8/24 MY 2012 535I WITH ONLY 17K MILES HAD ITS HIGH PRESSURE FUEL PUMP REPLACED BY ONTARIO BMW DEALER. THE CAR LOST ALL POWER, LOCKING BRAKES, NOT ABLE TO ACCELERATE WHILE TRAVELING, RIGHT WHEN EXITING THE FREEWAY. THE CHECK ENGINE LIGHT AND DRIVETRAIN MALFUNCTION LIGHTS CAME ON AND THE VEHICLE BEGAN SHAKING AND SPUTTERING. LOST ALL POWER AND WOULDN'T MOVE. TODAY, 9/14 EXACTLY THREE WEEKS AFTER THE REPAIR WAS DONE BY THE ONTARIO BMW, RIGHT IN THE MIDDLE OF 4 LANE HIGH SPEED TRAFFIC ON THE 405 FWY , IT HAPPENED AGAIN. MY CAR BECAME WEAKER IN POWER UNTIL IT LOST ALL POWER AND IT WOULDN'T MOVE. "DRIVE TRAIN MALFUNCTION" MESSAGE APPEAR AGAIN. I MANAGED TO SAFELY PULL TO THE SHOULDER AFTER ALMOST BEING REAR ENDED. I WAITED OVER 50 MIN FOR AN OPERATED INSIDE THE CAR WITH A TEMP OVER 115 FOR THE ROAD ASSISTANCE OPERATOR TO LOCATE A TOW TRUCK. I WAS TOLD THAT MY CAR WILL BE TOWED AFTER AN ADDITIONAL 90 MIN. THE HIGHWAY PATROL CAME AND WAS ABLE TO TAKE ME TO A SAFE PLACE, WHILE MY CAR WAS BEING PICK UP FROM THE SIDE OF THE FWY. MY CAR IS AT THE DEALER NOW. THIS CAR IS NOT SAFE AT ALL PLEASE INVESTIGATE THIS RECURRING ISSUE . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563632February 10, 2014
ELECTRICAL SYSTEM
I HAVE A 2012 535I AND HAVE BEEN EXPERIENCING STALLS WHEN AUTO START/STOP ENGAGES, WHEN THE VEHICLE TRIES TO RESTART THE ENGINE IT SWITCHES TO N WHILE AT A TRAFFIC LIGHT OR A STOP SIGN. THIS IS A SAFETY ISSUE AND IS VERY DANGEROUS AND COULD LEAD TO AN ACCIDENT IN CERTAIN DRIVING SITUATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563634February 10, 2014
TIRES, TIRES:SIDEWALL
I HAVE PURCHASE 5 DUNLOP RUN FLAT TIRES DO TO SIDE WALL DAMAGE. SIDEWALL DAMAGE CAUSED ME TO PURCHASE 3 275/35R19 96Y BMW B DUN SP SPRT MAX DSST RF B & 2 245/40R19 94Y BMW B DUN SP SPRT MAX DSST RF THESE TIRES ARE VERY COSTLY THEY DO NOT PERFORM AND COULD BE DEFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549587October 25, 2013
ELECTRICAL SYSTEM, STEERING
THE CAR HAS BEEN IN AND OUT OF THE SHOP FOR VARIOUS PROBLEMS FROM THE MOMENT WE BOUGHT IT. THE CAR STARTED MAKING WHISTLING SOUNDS AND ENGINE LIGHTS WOULD COME ON AND HAS BEEN SEEN BY BMW RTS ALREADY 4 TIMES. BUT MOST RECENTLY MY HUSBAND WAS WAITING AT THE LIGHT TO MAKE A LEFT TURN WHEN HIS STEERING WHEEL ALL OF A SUDDEN LOCKED AND HE COULD NOT DRIVE IT. SO WE TOOK IT IN TO GET IT SERVICED AND WAS TOLD TO IMMEDIATELY CONTACT BMW OF NORTH AMERICA . 3 WEEKS LATER I FINALLY RECEIVED MY CAR AND CAUSE OF THIS STEERING ERROR READS: EPS CONTROL UNIT IS FAULTY. THE REPLACED THE EPS CONTROL UNIT, BASICALLY THE STEERING RACK, AND THE EPS CONTROL UNIT FAILED AGAIN! THEY DISCONNECTED THE BATTERY TO RESET THE CONTROL MODULES REPROGRAMMED THE EPS CONTROL UNIT, ADJUSTED THE STEERING ANGELS, INITIALIZED ALL WINDOWS AND SUNROOF, PERFORMED ACTIVE 4 WHEEL ALIGNMENT. BASICALLY THE CARS A DUD AND BMW REFUSES A BUY BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10541692September 3, 2013
STEERING
TL* THE CONTACT OWNS A 2012 BMW 535I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532515July 31, 2013
SERVICE BRAKES, HYDRAULIC
2012 BMW 535XI. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM FAILURE. *SMD THE CONSUMER STATED THE VEHICLE SAT IN HIS GARAGE FOR 3-4 WEEKS DURING THE WINTER. APPARENTLY, THE CRITICAL BRAKE COMPONENTS, CORRODED TO THE POINT WHERE BMW FELT REPLACEMENT WAS NEEDED, AT A COST OF $2,000. BMW REFUSED TO COVER THE REPAIRS UNDER WARRANTY, UNLESS HE SIGNED A LIABILITY RELEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510846May 6, 2013
POWER TRAIN
MY CAR HAVE ABOUT 1/2 SECOND DELAY FROM THE TIME YOU PRESS THE ACCELERATOR AND THE CAR RESPONDS, SO YOU PUSH HARDER, BECAUSE (I GUESS) IS TURBO THE KICK IN IS VERY STRONG, ALMOST HIT A CAR IN FRONT OF ME AT LEAST TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464642July 8, 2012
STEERING, SUSPENSION
THE CAR WILL NOT GO STRAIGHT. IT KEEPS PULLING TO THE RIGHT SIDE, MY 2012 535I HAS BEEN ALIGNED TWICE BY BMW AND CAN'T CORRECT THE PROBLEM. MY SERVICE ADVISOR ADVISED ME THAT I NEEDED TO CONTACT BMW OF NORTH AMERICA AND ADDRESS THE ISSUE TO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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