BMW 528i Complaints (2012)

90 consumer complaints on file.

#11765874September 21, 2026
ENGINE
car engine timing chain guides are faulty and there have been lawsuits that were settled and no recall on the actual part with drivers still having issues with the N20 engine now getting quotes for over $15,000. is this not an incident where it’s not the fault of a driver but manufacturing? This needs to become a recall for all N20 engine timing chain and guides as the faulty part is causing complete engine failure. seems very deceptive when a BMW only last 100,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711212January 15, 2026
ENGINE
Vehicle has oil leak bad
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684910September 4, 2025
UNKNOWN OR OTHER
The failure involved the breaking of the oil chain, which resulted in catastrophic engine damage. Consequently, the timing chain and splash shield were also compromised due to the initial failure. The incident appears to be caused by a malfunction or defect in the oil chain assembly. The affected components are available for inspection and further investigation. This information may be useful for evaluating the need for a recall or identifying underlying manufacturing or design issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678095August 3, 2025
UNKNOWN OR OTHER
On [XXX], the water pump's electrical plug connector became defective, ultimately putting myself and [XXX] son in a dangerous situation. While on the highway coming home from work/daycare, the car overheated rapidly, my car started slowing down in the middle of the highway. The car ultimately stopped and had to pull to the side. I tried to call 2 BMW dealerships in San Jose, but at that time the recall remedy was unavailable and said there was nothing they could do for me. So I had to tow to my home. Towed to my mechanic the next day, and they had to fix it. The car was repaired after being in the shop for 1 week. I took the car home and shortly after, the car overheated again. Luckily, I was on my way home and in the neighborhood. This was a very traumatic experience that I never set foot in the care since then and am requesting a refund for the repair that wasn't even fixed in the first place. I do not want to use the car anymore given it is a huge safety risk for me and my son. I travel to the city 4 days a week for work and daycare. I have the receipts for repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655338April 18, 2025
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
I had just purchased a car but a month ago I was driving to lunch and I was at a stop sign when the light turned green I started to go the car started shaking and smoke was coming out of the front under the hood I had just an oil change so I took it back to the oil change shop. They could not figure out why the engine blew and I had to take it to a different BMW shop where I have to purchase a rebuilt motor and pay for the repairs. I can request all records from the automotive shop if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653872April 10, 2025
UNKNOWN OR OTHER
The turbocharger wastegate actuator issues causing a drivetrain malfunction. The actuator has been changed several times ,that regulates the westgate yet there’s a loss in power. Safety when merging onto freeway as you accelerate the warning light comes on and vehicle losses power other vehicles have to slow significantly to avoid possible running into vehicle entering freeway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652391April 2, 2025
ENGINE
The contact owns a 2012 BMW 528I. The contact stated while the vehicle was parked, the vehicle failed to start. The contact attempted to restart the vehicle. After several attempts, the vehicle failed to start. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that on another occasion, while driving 60 MPH, the vehicle lost motive power and stalled. There was no warning light illuminated. The contact was able to coast to the side of the road. No warning lights were illuminated. The vehicle was towed to the residence. The vehicle was then towed to the contact's office. An independent mechanic arrived and diagnosed the vehicle with engine failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646791March 6, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2012 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact stated that while the vehicle was parked, there was condensation underneath the vehicle. The contact stated that while driving approximately 50 MPH, the "Engine Malfunction" message was displayed, and the vehicle stalled. The vehicle was restarted 20 minutes later after several attempts. The failure reoccurred several times until the vehicle was taken to the residence and parked. The vehicle was towed to a dealer where it was diagnosed that the control unit seal pump needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to the same independent mechanic on several occasions where it was diagnosed that the ignition coil and timing chain had fractured into the oil pan valve cover, and the oil pan gasket, oil pan, and spark plugs needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 136,898.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628884December 4, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2012 BMW 528i. The contact stated that while the vehicle was parked, the vehicle was started, however, the vehicle failed to start. The contact stated the vehicle eventually started. In addition, the contact stated that when the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The contact stated that the steering wheel seized and the vehicle lost motive power. The vehicle was towed to the contact's residence. The dealer was made aware of the failure and confirmed that the parts were not available. In addition, the contact stated that previously the vehicle was taken to the dealer where it was diagnosed with a failed coolant pump and unknown sensor. The contact was informed that the coolant pump and the unknown sensor needed to be replaced. The unknown sensor was replaced, however the contact was informed that the coolant pump was unavailable. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact was offered to have the vehicle towed to the dealer, however the parts were not available. The failure mileage was 111,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624165November 8, 2024
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Vehicle leaked oil to where it caused an engine fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11624188November 8, 2024
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2012 BMW 528I. The contact stated that there was water leaking from the vehicle. There was an undisclosed electrical failure. The contact stated that the vehicle was consuming an excessive amount of engine oil. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624225November 8, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving error message came up on screen saying add a quart of oil, car was smoking and engine block caught fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11622315October 28, 2024
ENGINE, POWER TRAIN
The drivetrain disintegrated. Car started running really rough, and then just stopped completely. Would crank but would not move. Yes, it is available. Car would barely go, and then just stopped in the road. I had to have it towed to a mechanic. No, I had not received a warning of this possible hazard. No, it was not inspected by any of the above, but was inspected by numerous mechanics. Yes, drivetrain light/warning came on, as well as, drive at a slower rate when the car started to drive roughly. The turbo also went out on the car. May 28, 2024
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615781September 21, 2024
EXTERIOR LIGHTING
Headlights fill with condensation and cause short circuit and headlight and turn signal malfunction. Headlights fill with condensation and moisture even on sunny summer days. No warnings prior to headlights and turn signals malfunctioning. BMW says to drive with headlights on to dispel condensation but the headlights produce no heat to do so and do not illuminate because circuits are damp and not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588383May 13, 2024
ENGINE, FUEL/PROPULSION SYSTEM
N20 引擎汽油泵浦故障
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581709April 8, 2024
POWER TRAIN
The contact owns a 2012 BMW 528I. The contact stated while driving 40 MPH, the transmission warning light illuminated on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V138000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474223July 16, 2022
ENGINE, SERVICE BRAKES, STEERING
Picked up from a stop light no aggressive but normally and a few seconds after going around 20-30ish mph the car stalls and goes into neutral. I was really confused and panicking of what happened, the cars behind me almost crashed into me and I was trying to manage to pull the car over to the side of road and thankfully I did. This could have caused a serious injury to me and others. As I was able to pull off to the side of the road I try to start my car back up and it cranks and cranks for a few seconds which it normally never does and finally when it starts back up the car just starts miss firing like crazy and the check engine light comes on and the car is throwing codes all over the place like drive train malfunction, engine malfunction, low oil pressure, check engine oil, auto stop start malfunction. I was super confused so I shut it off and tried to start it again but it didn’t help at all. I drove slowly into a parking lot and got it towed to a independent repair shop to which they diagnosed the timing chain guides breaking and falling into the oil pump, clogging the oil pump then causing further damage due to no oil going to the top of the motor. I was very confused how all of this could have happened since I took care of my car . If the car had given me a service warning light I would have went and got my engine serviced for this job. Now The thing is these timing chain jobs aren’t cheap and replacing the oil pump chain is even more expensive since it requires lowering the sub frame. Now In my case the timing was so bad to where the engine did something to the cylinders as of what my mechanic said. So my engine is toast and I need a new engine. Car has a hunk of metal parked in my driveway now that I’m still paying off. Good job BMW. I really want to sue bmw for this bs. The car is poorly designed and I’m super thankful this issue did not occur on the freeway because I could have died. I looked into the bmw warranty and it’s only covering up to 100K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473963July 14, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Car engine caught on fire while driving today and stopped. No smoke or other issues prior. Worried this is related to the recall issued by BMW recently, however my car is not covered under the recall yet. The car is currently located in Vancouver Canada. It was purchased in Tulsa, OK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11464973May 17, 2022
ENGINE AND ENGINE COOLING, POWER TRAIN:DRIVELINE
The contact owns a 2012 BMW 528i. The contact stated while driving approximately 35 MPH, there was an abnormal sound coming from the vehicle. The drivetrain malfunction warning light illuminated. The vehicle was towed to an independent mechanic and diagnosed with a defective oil pump. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number 14V176000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The approximate failure mileage was 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452012February 15, 2022
ENGINE, STEERING
Casually picking up from a stop light when my car just randomly decided to turn off on the middle of the road and go into neutral. I lost power steering and brakes. I was able to manage to pull over and restart the car and I was welcomed with a bunch of check engine lights and many other malfunctions. Got the car towed and comes out that the timing chain has failed as well as the oil pump and resulted in damage to the camshaft and cylinder head of the motor. This is just insane how all of this happened in just a few seconds. I took care of my car did oil changes on time, coolant, brakes, transmission fluid. I took care of my car. Bmw put me in a very unsafe condition that day and I’m very upset because that could have ended very bad for me. The n20 motor has been very well known to fail at any time without any warning and bmw has yet to recall this motor. It became very bad to the point to where they even got sued but only limited the warranty up to 100K miles. Many people experienced this problem before 100K and some experienced it earlier. Their is no given time when this timing chain can fail on you. In my case so many things were damaged in the engine and I even contacted bmw NA and they didn’t even care to help. Bmw put me in a very bad spot and they want me to replace the engine and pay labor and pay more than what the cars worth! Bmw is crazy for this and I hope all of these engines get recalled and get replaced free of charge without worrying about how many miles you got on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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