BMW 528i Complaints (2012)

90 consumer complaints on file.

#11120571August 17, 2018
SERVICE BRAKES
VACUUM PUMP; EPDW, VACUUM LINES - A VACUUM PUMP IS USED TO SUPPLY A VACUUM FOR TEH VEHICLE COMPONENTS THAT REQUIRE THIS, SUCH AS THE BRAKE BOOSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097681May 23, 2018
AIR BAGS, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
TL* THE CONTACT OWNS A 2012 BMW 528I. WHENEVER THE FRONT PASSENGER SEAT WAS OCCUPIED, THE AIR BAG AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (CENTER BMW, 5201 VAN NUYS BLVD, SHERMAN OAKS, CA 91401) WHERE IT WAS DIAGNOSED THAT THE SEAT SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY OR RECALL; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR REPAIRS. THE FAILURE MILEAGE WAS 47,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092285May 7, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE WAS THE SAME AS INDICATED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT NOTIFIED AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP MONITOR WAS BURNED AND THE FUEL PUMP FAILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,420. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090058April 25, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING 30 MPH, THE FUEL SUPPLY INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAITED A FEW MINUTES AND WAS ABLE TO RESTART THE VEHICLE TO CONTINUE DRIVING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO BMW OF MONROVIA (1425 MOUNTAIN AVE, MONROVIA, CA 91016) WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 53,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079602March 15, 2018
FUEL/PROPULSION SYSTEM
I HAVE A OCT 2011 BMW 528I AND IT STALLED OUT WHILE I WAS TRAVELING IN EXCESS OF 45 MILES PER HOUR ON A VERY BUSY STREET ON 03/13/2018. THE SERVICE INDICATOR FOR THE FUEL PUMP ILLUMINATED. IT WOULD NOT RESTART, SO IT WAS TOWED. THE CAUSE WAS A FUEL PUMP FAILURE. WE WERE LUCKY THAT WE DIDN'T CRASH ON THE HIGHWAY. THE DEALERSHIP WON'T ACCEPT MY CAR AS THE RECALL BECAUSE THE CAR WAS MANUFACTURED IN OCT 2011, BUT IT HAS THE SAME FAILURE AS THE OTHER CAR THAT WAS RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079619March 15, 2018
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
I OWN A 2012 BMW 528I (OCT 2011). WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY STALLED AND BECAME INOPERABLE. THE FAILURE OCCURRED WHILE DRIVING ON THE FREEWAY. THE VEHICLE WAS TAKEN TO AN BMW WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE WAS FAULTY AND NEEDED TO BE REPLACED. I WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 63000. THIS IS ILLEGAL AND UNFAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071687February 8, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY STALLED AND BECAME INOPERABLE. ON TWO SEPARATE OCCASIONS, THE FAILURE OCCURRED WHILE DRIVING ON THE FREEWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS CALLED (BOB SMICH BMW, 818-346-3144) AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065507January 28, 2018
FUEL/PROPULSION SYSTEM
MY CAR WAS MANUFACTURED IN THE RECALL OF A FUEL PUMP MODULE BUT THE VIN IS NOT LISTED SO RECALL DOES NOT EFFECT MY CAR. HOW IS THIS POSSIBLE AND DANGEROUS LOST POWER ON HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062693January 14, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE DRIVING, THE CAR STARTED TO HESITATE, DIDN'T ACCELERATE, AND SHUT DOWN. WHILE TURNING OUT OF THE GAS STATION ONTO THE MAJOR ROAD, IT STALLED. I HAD TO PUT THE CAR IN PARK AND THEN TRIED TO RESTART IT. AFTER THE THIRD TRY IT RESTARTED. ONCE AFTER STARTING THE VEHICLE, THE CAR STARTED TO SHAKE VIOLENTLY AND A MESSAGE CAME UP ABOUT THE POWERTRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051647December 1, 2017
ENGINE
VEHICLE WAS STARVED OF OIL. NO WARNING SHOWED UP IN THE INSTRUMENT PANEL. THE VECHLE DIED ON A HIGH SPEED ROADWAY AND COULD NOT BE PUT INTO NEUTRAL TO GET IT TO A SAFE LOCATION OFF THE ROAD. THE TOW OPERATORS COULD NOT MOVE IT EITHER. CARS WERE SWERVING AND BRAKING TO AVOID HITTING MY VEHICLE. BMW TOLD ME TH OIL ISSUE WAS MY FAULT. COME TO FIND OUT THERE ARE 2 LETTERS SENT FOR WARRANTY EXTENSIONS FOR OIL PUMP DRIVE CHAIN AND ENGINE OIL FEED LINE. BECAUSE I DO MY OWN OIL CHANGES BMW STATED THE OIL ISSUE WAS MY FAULT. THIS IS A SAFETY PROBLEM AND SHOULD NOT BE A WARRANTY EXTENSION BUT AN OFFICIAL RECALL! THERE ARE DOZENS OF COMPLAINTS ONLINE REGARDING THE SAFETY ISSUES WHEN THIS CAR DIES IN THE ROADWAY. SOMETHING NEEDS TO BE DONE ABOUT THIS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046035November 14, 2017
ENGINE, WHEELS
WAS DRIVING DOWN THE STREET AND CAR STOPPED. DEALER SAID I NEEDED A NEW ENGINE ON A 3 YR OLD CAR. ENGINE COVERED UNDER WARRANTY.A FEW YEARS LATER THE DRIVE SHAFT FAILED AS I WAS DRIVING. BELIEVE IT WAS RELATED TO REMOVING ENGINE AND NOT SECURING ALL PARTS. HOW COULD THIS HAPPEN TO A 5 YR OLD CAR? DEALER NOR BMW USA WOULD NOT COVER THE 2800 COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005610July 17, 2017
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING MY CAR HOME FROM WORK AND IT JUST CUT OFF , I PUT THE CAR IN PARK AND RESTARTED MY CAR THIS WAS IN MAY 2017 AND ON JULY 13 2017 I WAS SITTING AT A RED LIGHT AND STOP SIGN TURNED GREEN AND I PUSH ON THE GAS BUT THE CAR CUT OFF AGAIN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991331May 24, 2017
UNKNOWN OR OTHER
VEHICLE ENGINE DIED ON THE HIGHWAY WHILE MOVING IN 55MPH TRAFFIC. COULD NOT GET THE VEHICLE INTO NEUTRAL TO MOVE IT TO A SAFE LOCATION. ALMOST HIT BY SEVERAL VEHICLES. VERY VERY VERY DANGEROUS! THE TOW OPERATOR COULD NOT GET THE VEHICLE INTO NEUTRAL TO TOW IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981742May 1, 2017
UNKNOWN OR OTHER
AT 2:30AM ON 4/29/17 SATURDAY MORNING, WE HEARD A LOUD BANG WHILE DRIVING 70MPH ON THE INTERSTATE...TURNS OUT THAT THE SUNROOF EXPLODED OUT OF NO WHERE...GLASS WAS ALL OVER US...VERY SCARY SITUATION.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10966417March 16, 2017
FUEL/PROPULSION SYSTEM
CAR WAS ON WHILE PARKED AND JUST SHUT OFF WOULD NOT START BACK UP . TOOK IT TO THE DEALERSHIP FOUND OUT THAT THE FUEL PUMP AND MODULE NEEDS TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928816November 30, 2016
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
ON TWO OCCASIONS VEHICLE SUDDENLY OFFERS AN ALERT AND STOPS ACCELERATING AND STALLS ON THE FREEWAY LEAVING US STRANDED. THE CAR WAS TAKEN TO THE BMW DEALER AND CORPORATE WAS MADE AWARE OF THE SITUATION AFTER THE FIRST INCIDENT AND DIDN'T FIX IT. THEY KEPT IT FOR ABOUT APPROX10 DAYS AND ONLY REPLACED THE BATTERY. THREE WEEKS LATER THE SECOND INCIDENT HAPPENED. THIS TIME WE TOOK A PICTURE OF THE ALERT ON DASH SCREEN WHICH SAID FUEL SUPPLY PROBLEM. THEY REPLACED THE FUEL PUMP BUT OBVIOUSLY THEIR PARTS ARE FAULTY. THEY DIDN'T CONVEY TO ME THAT THEY FIXED THE PROBLEM WITH THE PUMP BUT ONLY THAT THEY PUT IN A NEW ONE. THE CAR PLACED US IN LIFE THREATENING SITUATIONS AND WE ARE NOT SECURE DRIVING IT. I ASKED FOR BMW TO REACQUIRE THE VEHICLE BUT THEY REFUSED. THERE IS NO GUARANTEE THE CAR WILL NOT SO THE SAME THING. I IMAGINE THOUSANDS OF CUSTOMERS HAVE EXPERIENCED THE SAME PROBLEM YET ,BMW DIDN'T CATCH AND DID MY CAR AFTER THE FIRST INCIDENT. THE CAR WAS IN MOTION ON THE FREEWAY WITH FAST MOVING TRAFFIC IN BOTH CASES. WE ARE VERY FEARFUL AND DISGUSTED. DATE BELOW NOT EXACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917502October 20, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHUTTER AND THE ENGINE OIL INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. UPON STOPPING AND CHECKING UNDER THE HOOD, THE CONTACT NOTICED THAT THE PLASTIC OIL FILTER HOUSING FRACTURED AND SPILLED ALL OVER THE ENGINE AND INTO THE COOLANT SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL FILTER HOUSING NEEDED TO BE CHANGED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN A RECALL; HOWEVER, THERE WAS A MANUFACTURER'S CUSTOMER SATISFACTION CAMPAIGN FOR THE ISSUE. THE MANUFACTURER REFUSED TO REPAIR THE VEHICLE PER THE CUSTOMER SATISFACTION CAMPAIGN BECAUSE THE MANUFACTURER ALLEGED THAT THE ENGINE WAS CHANGED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892172August 1, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING 20 MPH, THE VEHICLE LOST POWER. THE COOLANT FLUID, TRANSMISSION MALFUNCTION, AND PLEASE HAVE CAR SERVICED LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL FILTER HOUSING NEEDED TO BE CHANGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN A RECALL, BUT THERE WAS A MANUFACTURER COMMUNICATION. THE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861029April 22, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
VEHICLE BOUGHT IN JULY 2014 WITH ~24K MILES; STILL UNDER FACTORY WARRANTY. MAINTENANCE MAINTAINED. 9-12 MONTHS LATER, A "DRIVE TRAIN MALFUNCTION" LIGHT CAME ON. I HAD JUST LEFT THE DEALERSHIP SO I CALLED THEM AND THEY TOLD ME TO BRING IT BACK IMMEDIATELY; I DID. MANY TESTS LATER, WAS TOLD MY "MOTHERBOARD DIED" (DME UNIT); AFTER A MONTH IN THE SHOP...REPAIRED. NOW, 4/2016, LESS THAN 60K AND FRESH OUT OF WARRANTY...I WAS DRIVING HOME WITH MY SON ON THE INTERSTATE, ABOUT TO GET OFF OF MY EXIT AND ANOTHER "DRIVE TRAIN MALFUNCTION AND LOW ENGINE PRESSURE" LIGHT COMES ON AND THEN ALL OF A SUDDEN MY CAR STOPPED ON THE 4 LANE OFF-RAMP. AFTER WAITING FOR AN HOUR FOR THE TOW TRUCK TO ARRIVE AND TRYING TO PUT MY CAR INTO NEUTRAL AND ABOUT 30 MIN WITH THE TOW TRUCK DRIVER TRYING TO PUT THE CAR IN NEUTRAL, I CALLED THE BMW DEALERSHIP AND I FOUND OUT THAT BECAUSE MY CAR IS ALL ELECTRIC IT CANNOT BE PUT INTO NEUTRAL; A WEEK AT THE DEALERSHIP AND STILL THERE AS I TYPE'DIAGNOSIS: TIMING CHAIN BROKE INTO THE ENGINE AND NOW THE CAR NEEDS A NEW ENGINE WHICH I WAS QUOTED TO BE $21,000. THE CAR IS ONLY 4 YEARS OLD!!!!! NEEDLESS TO SAY, IT WAS BY THE GRACE OF GOD THAT MY SON AND I WERE NOT INJURED OR KILLED WHEN THE ENGINE JUST SHUT OFF IN THE MIDDLE OF TRAFFIC. AND ON TOP OF THAT, IT IS ABSURD THAT THE CONSUMER CANNOT MANUALLY PUT THIS VEHICLE INTO NEUTRAL TO MOVE IT OUT OF HARM'S WAY IF IT'S POSSIBLE TO DO SO. THE ONLY WAY TO PUT THE CAR IN NEUTRAL WHEN INOPERABLE IS TO TAKE IT TO THE DEALERSHIP. UNSAT! AND FOR A CAR COMPANY THAT IS SUPPOSED TO HAVE A GREAT REPUTATION AND HIGH STANDARDS, IT'S ABSURD THAT A NEW ENGINE IS NEEDED FOR A CAR THAT IS BARELY 4 YEARS OLD. I HAVE SEEN THE SAME ISSUES WITH OTHER BMW OWNERS ALL OVER THE INTERNET. LOVE BMW AND HAVE OWNED 3 OF THEM AND IT'S UNFORTUNATE THAT THIS ONE WILL BE MY LAST BECAUSE I DO NOT FEEL SAFE IN THIS VEHICLE ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836786February 17, 2016
SEATS, UNKNOWN OR OTHER
THIS 2012 BMW 528, WHILE STANDING STILL ON A CITY STREET, WAS STRUCK FROM BEHIND ON THE LEFT REAR CORNER AND THE ACTIVE HEADREST RESTRAINT SYSTEM WAS ACTIVATED STRIKING THE DRIVER IN THE HEAD AND CAUSING A TRAUMATIC BRAIN INJURY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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