BMW 528i Complaints

833 consumer complaints on file.

#11093988May 15, 2018
UNKNOWN OR OTHER
IN DECEMBER, 2017, BMW SENT A RECALL NOTICE, RETAIL CAMPAIGN NO. 17V-683: PCV VALVE HEATER. WHEN WILL BMW FIX THIS ISSUE, WHICH COULD LEAD TO A FIRE IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093695May 14, 2018
ENGINE
TL* THE CONTACT OWNS A 2008 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, BLACK SMOKE APPEARED FROM THE ENGINE COMPARTMENT. THE CONTACT CALLED BMW OF VALENCIA AT (661) 200-9111 (LOCATED AT 23435 VALENCIA BLVD, VALENCIA, CA 91355) AND WAS INFORMED THAT PARTS WERE AVAILABLE AND TO BRING THE VEHICLE IN FOR REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO THE BMW OF VALENCIA DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11092691May 9, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 BMW 528I. WHILE DRIVING 65 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO PULL OVER TO THE SERVICE ROAD, BUT THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS FIRST TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS THEN TOWED TO BMW OF DALLAS (6200 LEMMON AVE, DALLAS, TX 75209) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO METAL SHAVINGS IN THE ENGINE OIL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092285May 7, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE WAS THE SAME AS INDICATED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT NOTIFIED AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP MONITOR WAS BURNED AND THE FUEL PUMP FAILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,420. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091352May 2, 2018
ENGINE
MY BMW 2013 528I M SPORT FAILED ON THE HIGH WAY HEAVY TRAFFIC SHOWS ERROR MESSAGE "LOW OIL PRESSURE" STOP IMMEDIATELY. FULL POWER NOT AVAILABLE" "DRIVETRAIN MALFUNCTION" ENGINE FAILED TO START. TOWED TO NEARBY BMW DEALER. DEALER TECHNICIAN INSPECTED THE TIMING CHAIN AND ENGINE. THEY CONCLUDED THAT THE ENGINE DAMAGED DUE TO TIMING CHAIN FAILURE. TIMING CHAIN FAILURE IS A KNOWN ISSUE AND BMW EXTENDED WARRANTY TO 7 YEARS /70000 MILES. MY CAR HAS 70150 MILES. I SUBMITTED A CLAIM WITH BMW NA AND THEY DON'T WANT TO FIX THE CAR. AFTER LOTS OF PHONE CALL THEY AGREED 50% OF THE COST, THAT IS UP TO 10K. I SEARCHED INTERNET AND TALK TO OTHER BMW OWNERS. THERE ARE SEVERAL CASES OF ENGINE FAILURE DUE TO TIMING CHAIN ISSUE AT 70K MILES. BMW KNOWS THIS ISSUE BUT TRYING TO AVOID RECALL. THIS IS VERY HARMFUL FOR THE BMW CAR OWNERS. VERY DANGEROUS RISK. PLEASE HELP. CLASS ACTION LAW SUIT IS THE ONLY WAY TO GET JUSTICE AND ISSUE RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091218May 1, 2018
ENGINE
RECALL IN REGARDS TO THE PCV HEATER(BLOW-BY-HEATER) WHICH ALSO CAUSED MY ENGINE TO MALFUNCTION. MY CAR HAS NOT BEEN DRIVEN SINCE DEC 2017, THE RECALL DIDN'T GET REPLACED UNTIL ALMOST MAY OF 2018. DURING THIS TIME I HAD TO STORE MY OWN VEHICLE AND DRIVE IT DOWN THE DAY OF THE VEHICLE. MY VEHICLE HAS NOW EXPERIENCE WHISTLING, SHAKING/VIBRATION OF THE CAR AND THE CHECK ENGINE LIGHT HAS CAME ON. THE RECALLED FAILED MY CAR AND THE DEALERSHIP INITIALLY AGREED TO THIS OVER PHONE BUT THEN RETRACTED THEIR STATEMENTS IN TEXT MESSAGES. I HAVE BEEN NOTHING BUT A LOYAL CUSTOMER AND TO BE TREATED AS SUCH IS A DISGRACE. THE PROBLEMS THAT ARE HAPPENING NOW CORRELATES WITH THE PROBLEMS OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090058April 25, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING 30 MPH, THE FUEL SUPPLY INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAITED A FEW MINUTES AND WAS ABLE TO RESTART THE VEHICLE TO CONTINUE DRIVING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO BMW OF MONROVIA (1425 MOUNTAIN AVE, MONROVIA, CA 91016) WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 53,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089144April 20, 2018
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 BMW 528I. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT HEARD A LOUD NOISE THAT SOUNDED LIKE AN EXPLOSION INSIDE THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE SUN ROOF HAD SHATTERED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO THE DEALER (BMW OF GWINNETT PLACE, 3264 COMMERCE AVE NW, DULUTH, GA 30096, (770) 476-8800), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL HIS INSURANCE COMPANY. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089145April 20, 2018
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY NAME IS [XXX], I AM LIVING IN BUFORD - GEORGIA, USA. ON THURSDAY, APRIL 12, 2018, AT 17:00 P.M., 75 F AVERAGE TEMPERATURE OF THE ENVIRONMENT, I WAS DRIVING MY 2015 BMW CAR, MODEL 528I SEDAN, VIN: [XXX], ON I-75 IN THE STATE OF GEORGIA, USA. THE SPEED OF TRAVEL WAS AROUND 70 MILES PER HOUR AND I WAS 200 MILES SOUTH OF ATLANTA. AT THAT TIME, 17:00 P.M., I FELT A VERY LOUD NOISE ON THE ROOF OF THE CAR AND THEN A FLURRY OF STRANGE ELEMENTS THAT HIT THE ROOF AND BACK OF THE CAR. WHEN I PARKED, I NOTICED THAT IT WAS THE SUNROOF OF THE CAR THAT, FOR NO APPARENT REASON, EXPLODED INTO MILLIONS OF PIECES. WHEN I WAS DRIVING, THERE WAS NO ONE IN FRONT NOR THE SIDE, SO I RULE OUT THAT A STONE HIT. THE NEXT DAY I TOOK IT TO THE DEALER WHERE I BOUGHT THE VEHICLE, THEY ARE CHECKING IT FOR REPAIR. THEY GAVE ME A REPLACEMENT CAR UNTIL THE REPAIR IS READY. IN ADDITION TO THE FRIGHT AND HIGH RISK THAT I HAD ON THE HIGHWAY, I AM FINE, BUT VERY WORRIED THAT THIS WILL HAPPEN AGAIN. I TRAVEL NORMALLY EVERY 60 DAYS APPROXIMATELY 1,000 MILES AND I DO NOT WANT TO GO THROUGH THIS HIGH RISK TO MY INTEGRITY, COMPANIONS AND CARS NEARBY. GLASSES SCRATCHED THE PAINT ON THE BACK OF THE ROOF AND THE TRUNK. I HOPE YOU CAN ASSURE ME THAT THIS WILL NOT HAPPEN AGAIN IN THE CAR. I WAS VERY LUCKY TO BE DRIVING WITH THE INSIDE WINDOW OF THE ROOF CLOSED, OTHERWISE I WOULD BE TELLING A VERY SERIOUS TRAGEDY. THE CAR IS CURRENTLY IN THE SERVICE DEPARTMENT OF BMW OF GWINNETT PLACE, 3264 COMMERCE AVE. DULUTH, GA 30096, WAITING TO BE REPAIRED AND TO INFORM ME ABOUT WHAT HAPPENED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083916April 9, 2018
AIR BAGS, SERVICE BRAKES
TAKATA RECALL,, 12-20-2017 I WAS IN A COLLISION. MY VEHICLE REAR ENDED A VEHICLE WHILE TRYING TO STOP. I WAS ALONE IN MY VEHICLE. THE DRIVER SIDE STEERING WHEEL AND KNEE AIRBAGS DEPLOYED. THE PASSENGER FRONT AND REAR SIDE CURTAIN AIRBAGS DEPLOYED. THE DRIVER SIDE FRONT AND REAR SIDE CURTAIN AIRBAGS FAILED TO DEPLOY. BMW UPON MY REQUEST AND COMPLAINTS HAD THE VEHICLE CHECKED MY ONE OF THEIR ENGINEERS. WHO I WAS TOLD SAID THAT THE DRIVER SIDE CURTAIN AIRBAGS SHOULD NOT HAVE DEPLOYED. WHEN I ASKED THEM WHY WOULD THE PASSENGERS IF I WAS ALONE AND WAS TOLD OH THAT'S A SAFETY PRECAUTION DON'T WORRY ABOUT IT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11084228April 9, 2018
ENGINE
PVC POSSIBLE OVERHEATING CAUSING A FIRE , RECALLED BUT BMW SAY THEY DON'T HAVE A FIX SINCE OCTOBER 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083846April 8, 2018
EXTERIOR LIGHTING
I KEEP GETTING WARNINGS THAT THE HEAD LAMP, RUNNING LAMPS ARE MALFUNCTIONING. I TOOK IT IN FOR SERVICE AND FOUND EXPOSED WIRES AND WAS TOLD THIS IS A FIRE HAZARD RESULTING IN THE HEADLIGHT WIRING INSULATION FLAKING OFF AND LEAVING COPPER WIRE EXPOSED AND WIRES ARE TOUCHING, UNINSULATED WIRES. WIRES ARE SHORTING OUT THE LIGHTS, BURNING BULBS AND CAUSE MALFUNCTIONS IN THE HEADLIGHTS, TURN SIGNALS, PARKING LIGHTS, AND DAYTIME RUNNING LIGHTS AND IS A FIRE HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083409April 5, 2018
ENGINE
TL* THE CONTACT OWNS A 2010 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS (BMW OF BAYSIDE, 21427 NORTHERN BLVD, BAYSIDE, NY 11361 AND BRAMAN BMW WEST PALM BEACH, 2901 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409). THE CONTACT WAS INFORMED BY BOTH DEALERS THAT THE PARTS WERE NOT AVAILABLE AND THAT HE WOULD BE NOTIFIED WHEN THEY ARRIVE. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083346April 4, 2018
ELECTRICAL SYSTEM, ENGINE
I BOUGHT A 2013 BMW 528 I A YEAR AGO WITH NO WARRANTY BUT I'VE BEEN HAVING PROBLEMS WITH IT. RIGHT NOW ITS IN THE SHOP. I'VE TAKEN IT TOO TWO SHOP (BMW) BOTH SHOPS SAY I HAVE TO REPLACE THE ENGINE ALONG WITH THE OTHER PROBLEMS AM HAVING. THE FIRST SHOP SAYS IT WILL COST ME 10000.00 THE 7000.00. I BELIEVE THAT DEALER THAT SOLD ME THE WAS A BAD CAR. CANY PROVE IT. I WAS ON MY WAY TO THE SHOP WHEN THE VEHICLE STOPPED WORKING. WHAT LEGAL ACTION CAN I TAKE AN CAN I STOP PAYING ON THE VEHICLE. BECAUSE ITS NOT WORKING AN I'M NOT DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079602March 15, 2018
FUEL/PROPULSION SYSTEM
I HAVE A OCT 2011 BMW 528I AND IT STALLED OUT WHILE I WAS TRAVELING IN EXCESS OF 45 MILES PER HOUR ON A VERY BUSY STREET ON 03/13/2018. THE SERVICE INDICATOR FOR THE FUEL PUMP ILLUMINATED. IT WOULD NOT RESTART, SO IT WAS TOWED. THE CAUSE WAS A FUEL PUMP FAILURE. WE WERE LUCKY THAT WE DIDN'T CRASH ON THE HIGHWAY. THE DEALERSHIP WON'T ACCEPT MY CAR AS THE RECALL BECAUSE THE CAR WAS MANUFACTURED IN OCT 2011, BUT IT HAS THE SAME FAILURE AS THE OTHER CAR THAT WAS RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079619March 15, 2018
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
I OWN A 2012 BMW 528I (OCT 2011). WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SUDDENLY STALLED AND BECAME INOPERABLE. THE FAILURE OCCURRED WHILE DRIVING ON THE FREEWAY. THE VEHICLE WAS TAKEN TO AN BMW WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE WAS FAULTY AND NEEDED TO BE REPLACED. I WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 63000. THIS IS ILLEGAL AND UNFAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079459March 14, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 BMW 528I. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE OVERHEATED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE CONTACT WAITED FOR A FEW MINUTES, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076804March 8, 2018
POWER TRAIN
TRANSFER CASES WENT OUT WITHOUT ANY INDICATION. THE VEHICLE HAD JUST BEEN SERVICED 3 MONTHS PRIOR BY A BMW DEALER WHO PROVIDED ME WITH AN INSPECTION REPORT SHOWING THERE WERE NOT PROBLEMS WITH MY CAR. BUT 3 MONTHS AND 1399 MILES LATER, AFTER THE WARRANTY EXPIRED, THE SAME BMW DEALER PROVIDED AN INSPECTION REPORT SAYING THE TRANSFER CASE NEEDED TO BE REPLACED IMMEDIATELY. THE CAR WAS THERE FOR AN UNRELATED ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076380March 5, 2018
EXTERIOR LIGHTING
REPLACED HEADLIGHT BULB, PASSENGER SIDE, FOR THE SECOND TIME, WITHIN THE PAST YEAR, AND ABOUT THE FIFTH TIME (DRIVER SIDE AND PASSENGER SIDE; HEADLIGHT BULB AND ANGEL EYE BULB) SINCE WE HAVE OWNED THE VEHICLE (PURCHASED CERTIFIED PRE-OWNED FROM A BMW DEALERSHIP, HOUSTON, TX). AND THE CAUSE OF THE PROBLEM IS INFERIOR WIRING INSULATION. THE WIRING INSULATION IS DETERIORATING CAUSING THE BULBS TO PREMATURELY BURN OUT AND A POSSIBLE FIRE HAZARD. THE REPLACEMENT BULBS ARE PURCHASED FROM A LOCAL BMW STORE. THEY ARE NOT NON-OEM BULBS AND THEY ARE NOT CHEAP. BMW NEEDS TO REPLACE THE ENTIRE HEADLIGHT UNIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075766March 2, 2018
SEATS
THE LEFT SIDE OF THE DRIVER SEAT ONLY TILTS FORWARD AND BACKWARD A LITTLE AND THE OTHER SIDE STAYS STATIONARY. ALL OTHER SEAT FUNCTIONS WORK EXCEPT THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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