BMW 528i Complaints

833 consumer complaints on file.

#11190282March 20, 2019
AIR BAGS, STRUCTURE:BODY, ENGINE
A VEHICLE(SUV) ENDED MY CAR IN THE REAR IN A PRETTY GOOD SPEED WHEN I WAS IN THE SLOW TRAFFIC ALMOST STATIONARY(5 MPH). CRASH IMPACT WAS HIGH. HAD TO CALL IN AN AMBULANCE AS MY FRIEND SITTING IN PASSENGER SEAT WAS HURT BADLY. AS WE REALIZE AFTER THE CRASH, ENGINE GOT STOPPED & AIRBAGS FAILED TO DEPLOY DUE TO FAULT IN AIRBAG. ENGINE DID NOT START LATER & THE CAR WAS TOWED TO A FACILITY IN PROSPECTS HEIGHTS. THIS HAPPENED ON A CITY HIGHWAY WHEN DRIVING IN A STRAIGHT LANE. VERY LIGHT SNOW SHOWERS AT THAT TIME AROUND 6PM ON 02/26.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11189704March 18, 2019
STEERING, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 528I. THE CONTACT STATED THAT THERE WAS AN OIL LEAK, THE STEERING WHEEL SEIZED, THE BATTERY AND CHECK ENGINE INDICATORS FLASHED, AND THE VEHICLE STALLED. IN ADDITION, THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR FACILITY FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING), BUT THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURES. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11186067March 12, 2019
ENGINE
I PURCHASED MY BMW 528 XI DRIVE CPO IN JANUARY 2015. IN AUGUST 2018 MY ENGINE OIL PRESSURE LIGHT CAME ON IN THE CAR AND THEN THE DRIVE TRAIN MALFUNCTION LIGHT.I TRIED TO RUN A SELF DIAGNOSTIC ON THE CAR AS THIS IS A FEATURE BUILT IN AND THE ENGINE OIL CHECK WOULD ONLY GO UP TO 15% AND CUT OFF. I TOOK IT INTO BMW OF BLOOMFIELD FOR SERVICE MENTIONING THIS TO THEM. THEY CHANGED THE OIL AND CLEARED THE CODES GOT THE CAR BACK. FAST FORWARD TO JUST A FEW WEEKS AGO, I AM DRIVING ON THE HIGHWAY AND THE ENGINE OIL PRESSURE AND DRIVE TRAIN MALFUNCTION LIGHT COME ON AND THE CAR STOPS ON ME. I COULD HAVE GOTTEN KILLED. I HAD IT TOWED TO BMW AND THEY CHECK IT AND SAY THAT THE ENGINE IS GONE DUE TO LOW PRESSURE AND REPAIRS ARE 20,000 PLUS. REMIND YOU I BARELY DRIVE THE CAR AS I WORK IN NY AND TAKE THE BUS . I ONLY DRIVE THE CAR ON EVENINGS AND WEEKENDS. I CONTACTED THE CORPORATE BMW OF NA OFFFICE AND THEY ACT LIKE THEY DON'T CARE. ADVISED ME TO TALK TO THE SERVICE MANAGER TO SEE WHAT COULD BE DONE. BASED OM WHAT I HAVE RESEARCHED THIS SEEMS TO BE A COMMON ISSUE WITH THESE TYPES OF CARS AS IT IS A DEFECT IN THE ENGINE. NOW I AM NOT SURE WHAT TO DO BUT WILL BE CONSULTING AN ATTORNEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184817March 7, 2019
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
LAST WEEK I WAS ON THE NJ TURNPIKE WHEN ALL OF A SUDDEN MY CAR STALL AND LOST POWER, I BARLEY GOT OFF THE TURNPIKE WHEN THE CAR CAME TO A COMPLETELY STOP. NO WARNING MESSAGES OR NOISES JUST STOPPED. FORTUNATELY NO ACCIDENT OCCURRED DUE TO THIS BUT COULD HAVE BEEN AN UGLY ONE. THE CAR WOULD NOT START AND WAS TOWED TO THE BMW DEALER. THE CAR WAS INSPECTED, OIL WAS CLEAN, NO WATER DAMAGE, HOWEVER THEY TELL ME I NEED A NEW ENGINE (13K) HAS THE ENGINE SEIZED WITHOUT TELLING ME WHAT CAUSED IT.THE CAR HAS 83K MILES. I'VE BEEN A BMW OWNER FOR 19 YEARS. I NOW HAVE MIXED FEELINGS ABOUT BMW AND THE WAY I FEEL NOW I WILL NEVERY BUY ANOTHER BMW AS I'M NOT GETTING THE ATTENTION I THIN I DESERVE. ANY ADVICE IS GREATLY APPREICATED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181316February 20, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 BMW 528I. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD ABNORMAL NOISES UNDERNEATH THE HOOD AND THE POWER TRAIN WARNING INDICATOR ILLUMINATED. BMW OF GREENWICH AND BMW OF MAMARONECK SERVICE (110 MIDLAND AVE, PORT CHESTER, NY 10573, (914) 881-3600) INFORMED THE CONTACT THAT THE VEHICLE WAS LEAKING OIL AND THE TIMING CHAIN AND OIL PAN NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181409February 20, 2019
AIR BAGS, SEATS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
AIRBAG / SEATBELT SENSOR FAULTY PASSENGER RESTRAINT SYSTEM MALFUNCTION ERROR ON THE SYSTEM. BMW HAD A RECALL EARLIER FOR 2004-2006 VEHICLES WHERE BMW REPLACES THE SEAT MAT FREE OF COST. I CALLED THE DEALER FOR MY 2010 528I AND THEY ARE SAYING THERE IS NO RECALL; HOWEVER I SEE THOUSANDS OF USERS ACROSS THE COUNTRY ARE COMPLAINING ABOUT THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180476February 16, 2019
POWER TRAIN
WHEN AT A STOPLIGHT OR STOP SIGN, THE CAR WILL SHUT OFF AND THE TRANSMISSION GOES INTO NEUTRAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179824February 13, 2019
ENGINE
LAST WEEK MY WIFE WAS ON THE FREEWAY WHEN ALL OF A SUDDEN THE CAR STALL AND LOST POWER, MY WIFE WAS ABLE TO BARLEY PULL TO THE SIDE OF THE FWY WHEN THE CAR COMPLETELY STOPPED. NO WARNING MESSAGES OR NOISES JUST STOPPED. FORTUNATELY NO ACCIDENT OCCURRED DUE TO THIS BUT COULD HAVE BEEN AN UGLY ONE. THE CAR WOLD NOT START AND WAS TOWED TO MY HOUSE AND WAS INSPECTED BY MY MECHANIC. HE FOUND BROKEN PIECES OF THE TIMING GUIDE AND METAL SHAVINGS INSIDE THE ENGINE. I SEE THAT THERE WAS AN EXTENDED WARRANTY FOR THIS ISSUE BUT IT WAS ONLY EXTENDED TO 70K MILES. I WAS NOT AWARE OF THIS ISSUES AND SPECIALLY NOT THIS BIG WHERE I WOULD ENDANGER MY FAMILY WHEN THE CAR WOULD DIE WHILE DRIVING. I NOW HAVE MIXED FEELINGS ABOUT BMW. I HAVE A PAYMENT ON A CAR THAT IS WELL KNOWN AND LUXURY ALL AROUND THAT FAILED DUE TO POOR QUALITY PARTS ON THE MOST IMPORTANT PART OF A CAR 'THE ENGINE'. PLEASE LET ME KNOW MY OPTIONS AND HOPEFULLY I DON'T GET DISCOURAGED TO EVER BUY ANOTHER BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176038February 10, 2019
AIR BAGS, STEERING
WHEN MAKING TURNS I HEAR A CLICKING NOISE. GOING INTO TURN AND COMING OUT OF TURN NOISE CAN BE HEARD FROM THE STEERING WHEEL ITSELF. THIS HAPPENS ONLY WHEN MAKING TURNS ANYWHERE. AFTER INVESTIGATING COME TO MY ATTENTION THAT THE CLOCK SPRING JUST FOR NO REASON BREAKS CONNECTION WHICH MAKE THE AIR BAG RESTRAINT LIGHT COM ON AND YOU LOOSE CONTROL OF ANY FUNCTIONS ON STEERING WHEEL. FUNCTIONS LIKE CRUISE CONTROL,RADIO CONTROL...ETC. CONNECTIONS INSIDE A STEERING WHEEL SHOULDN'T BE SNAPPING OFF IF THEY WERE DESIGNED CORRECTLY IN A 2013 VEHICLE. I BELIEVE THIS MAY HAVE SOMETHING TO DO WITH AIRBAG RECALL AS WELL. IN THAT THESE PART WERE EITHER NOT INSTALLED CORRECTLY OR THEY WERE JUST FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175693February 8, 2019
AIR BAGS
TL* THE CONTACT OWNS A 1999 BMW 528I. WHILE MAKING A RIGHT TURN, THE DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING OR AN IMPACT. THE CONTACT SUSTAINED EYE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND CALLED THE BMW MANUFACTURER. THE VEHICLE WAS TOWED TO AN UNKNOWN BMW DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11174372February 4, 2019
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
ALL OF THE INTERNAL HEADLIGHT WIRING INSULATION ON BOTH HEADLIGHTS IS CRUMBLING OFF WHICH IS EXPOSING THE COPPER WIRE, CAUSING SPARKS AND SHORTING OUT. I HAVE PERFORMED MUCH ONLINE RESEARCH AND APPARENTLY THIS IS A KNOWN PROBLEM BY BMW. CURRENTLY IT'S A HUGE SAFETY ISSUE BECAUSE IT'S UNPREDICTABLE WHEN HEADLIGHTS WILL SHORT OUT WHILE DRIVING, LOSING SIGHT OF THE ROAD AND POSSIBLY INCREASING RISK OF ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173079January 30, 2019
ENGINE
ENGINE LIGHT ON WHILE IN MOTION. GIVING CODE FC 193208 STORED IN DME, JUST PURCHASED THE VEHICLE 8MONTHS AGO, UNDER WARRANTY AND THIS THE SECOND TIME IT HAS HAPPENED. I BELIEVE THE FIRST TRIP WAS JUST A TEMPORARY REPAIR TO JUST RESET THE ENGINE LIGHT. NOW THE ENGINE LIGHT HAS BEEN RESET AGAIN AND WAS TOLD UNABLE TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171805January 24, 2019
ENGINE, POWER TRAIN
I WAS DRIVING DOWN THE HIGHWAY AND MY 'LOW OIL PRESSURE' LIGHT CAME ON SO I PULLED OVER TO THE SIDE OF THE ROAD IMMEDIATELY AND SHUT THE CAR OFF. I HAD THE CAR TOWED TO A CERTIFIED BMW REPAIR SHOP GLOBAL IMPORTS. THE BMW SERVICE CENTER CONFIRMED THE FAILURE WAS THE DRIVE CHAIN CAUSING THE ENGINE TO SEIZE AND NEEDING TO BE REPLACED. AS I RESEARCHED THE ISSUE I FOUND THOUSANDS OF SIMILAR INTERNET STORIES ELABORATING ON THE DESIGN FLAWS IN THE ENGINE THAT USES PLASTIC FLYWHEELS FOR THE DRIVE CHAIN/OIL PUMP CHAIN. BMW EXTENDED THE WARRANTY FOR THIS ISSUE BEYOND THEIR NORMAL 4 YEAR 48,000 MILES TO 7 YEARS AND 70,000 MILES. I AM AT 76,000 MILES JUST OUT OF WARRANTY. IT IS ODD THEY EXTENDED THE WARRANTY YEARS BY 3 BUT ONLY EXTENDED THE WARRANTY MILES AN ADDITIONAL 22,000 MILES OR AN AVERAGE OF 7,333 MILES PER YEAR. WHO ONLY DRIVES 7,333 MILES A YEAR. BMW'S OTHER EXTENDED WARRANTIES USUALLY OFFER AN AVERAGE OF 12,000 MILES PER YEAR ON THE ADDITIONAL YEARS IT IS EXTENDED. THE OTHER EXTENDED WARRANTIES FOR THIS ENGINE WERE EXTENDED 10 YEARS AND 120,000 MILES. I WAS DILIGENT IN CHANGING THE OIL LONG BEFORE THE RECOMMENDED CHANGE INTERVALS ISSUED BY BMW. THERE IS NO REASON AN ENGINE WOULD SEIZE AT 76,000 MILES WHEN THE REGULAR MAINTENANCE WAS FOLLOWED UNLESS THERE WAS A MAJOR ENGINE DESIGN FLAW. BMW HAS ALREADY ACKNOWLEDGED THE ENGINE DESIGN ISSUES BY EXTENDING THE WARRANTY ON THE 'TIMING CHAIN AND OIL PUMP DRIVE CHAIN', 'ENGINE OIL FEEDLINE' TO THE TURBO CHARGER AND THE 'FUEL TANK LEAK DIAGNOSTIC MODULE (NVLD)'. WITH THIS BEING A KNOWN DESIGN FLAW AND THE NUMBER OF ISSUES THERE SHOULD BE A RECALL ON THIS ENGINE SO THE FLY WHEELS CAN BE REPLACED WITH A BETTER PART OR AT VERY LEAST BMW SHOULD BE FORCED TO EXTEND THE WARRANTY AND MILES AS THEY DO WITH OTHER WARRANTY EXTENSIONS. THIS DESIGN FLAW CAUSED THE ENGINE TO STOP IN THE MIDDLE OF THE HIGHWAY WHICH IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170648January 17, 2019
ENGINE
LAST WEEK MY ALMOST FIVE YEAR OLD 528I SEDAN WITH 97,000 MILES DIED ON A MAJOR EXPRESSWAY WITH ALMOST NO WARNING. THE FIRST WARNING OF LOW OIL PRESSURE CAME ON AND I CALLED THE DEALER WHO SAID PROBABLY BECAUSE I AM DUE FOR MY 10,000 MILE CHECK UP AND IT IS A QUIRK. FOUR DAYS LATER THE SAME MESSAGE CAME ON AGAIN WHILE DRIVING A MAJOR HIGHWAY AT HIGH SPEED FOLLOWED ALMOST IMMEDIATELY WITH A MESSAGE OF 'DRIVE TRAIN MALFUNCTION WITH MAXIMUM DRIVETRAIN OUTPUT NOT AVAILABLE.' I WAS ABLE TO GET TO AN EMERGENCY PULL OFF WHEN THE CAR DIED. THE DEALER TELLS ME MY ENGINE NEEDS TO BE REPLACED AND SAID THERE WERE SHARDS OF METAL IN MY OIL THUS INDICATING THE ENGINE SEIZED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166475January 11, 2019
STRUCTURE:BODY
SAFETY ISSUE: DOOR CAN NOT BE LOCK/UNLOCK MANUALLY AND ONLY ELECTRONICALLY. BMW IS NOT WILLING TO FIX IT. THIS VERY SERIOUS SAFETY ISSUE DURING TIME OF EMERGENCY ONE CAN NOT UNLOCK THE CAR AND GET OUT OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164950January 7, 2019
POWER TRAIN
THE VEHICLE SLIPS WHEN ACCELERATING (ESPECIALLY UPHILL). IT LOST POWER TWICE AND I RESET THE MODULES BY TURNING ON THE ELECTRICAL AND STEPPING ON THE ACCELERATOR FOR 30 SECONDS. BUT IT CONTINUES TO SLIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165539January 6, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS, SEAT BELTS, SEATS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
AIR BAG SENSOR FOR FRONT PASSENGER SEAT NOT WORKING. REPLACED ONCE WHILE VEHICLE UNDER WARRANTY. SAME SENSOR MALFUNCTION AGAIN. BMW WILL NOT REPLACE UNLESS I PAY, COST OF REPLACING SENSOR OVER 4,000.00. I BELIEVE IT SHOULD BE COVERED BY BMW SINCE SAME PART IS AGAIN NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165299January 4, 2019
ENGINE
MY CAR HAS ALWAYS BEEN SERVICED THEY BMW SERVICE DEPARTMENT. THERE IS A RUNNING LOG. CAR WAS LAST SERVICED BACK IN OCT. MY CAR HAD BEEN THERE 2 TIMES PREVIOUSLY. NOT SURE HOW METAL SHAVING WOULD END UP IN MY ENGINE. MY VEHICLE IS OUT OF WARRANTY. 109,000 MILES. I HAVE THE SAME DRIVING PATTERNS. WARNING ISSUED WHILE DRIVING ENGINE OIL PRESSURE. PULLED OVER , CAR TURNED COMPLETELY OFF. YOU COULD HERE THE CAR TRYING TO RESTART. CAR WAS TOWED TO THE BMW SERVICE DEPARTMENT. I WAS TOLD A NEEDED TO REPLACE THE ENGINE. NOT SURE HOW OR WHY I NEVER RECEIVED ANY INDICATION OF ENGINE FALLIURE. I'M THE SECOND OWNER OF THIS CAR. MY SERVICE RECORDS PROVE I HAVE FAITH FULLY BOUGHT MY CAR IN FOR SERVICE WHENEVER NEEDED OR ANY ISSUE WOULD ARISE. NOT I'M TOLD I'M RESPONSIBLE FOR PAYING THE REPAIRS. BMW HAS ISSUED SEVERAL RECALLS. THIS IS CLEARLY ANOTHER ISSUE THAT SHOULD BE INVESTIGATED AND BMW SHOULD ASSUME RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165727January 3, 2019
EXTERIOR LIGHTING
WHEN I ATTEMPTED TO INSTALL NEW LOW BEAM, HIGH BEAM, AND ANGEL EYE BULBS I DISCOVERED THAT ALL THE PROTECTIVE COATING ON THE WIRES INSIDE THE HEADLIGHT ASSEMBLY WAS MISSING OR CRUMBLING OFF. THESE EXPOSED WIRES ARE A CERTAIN FIRE HAZARD. ANY ATTEMPT TO REPAIR THE WIRE COATING RESULTED IN MORE COATING CRUMBLING OFF, EXPOSING YET MORE OF THE WIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162007December 17, 2018
UNKNOWN OR OTHER
WHILE I WAS DRIVING ON THE HIGHWAY I HEARD A LOUD BANG AND HAD GLASS RAIN DOWN ON ME FROM MY JUST EXPLODED SUNROOF. I THOUGHT IT MIGHT BE FROM A ROCK BEING EJECTED FROM THE TRUCK IN FRONT OF ME BUT I FOLLOWED THE TRUCK UNTIL THEY STOPPED AND THEIR LOAD WAS EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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