BMW 335i Complaints
831 consumer complaints on file.
- #11279217November 10, 2019STRUCTURE:BODY
PASSENGERS DOOR FAILED TO OPEN. HAS A TWO PULL MECHANISM, FIRST PULL OF THE HANDLE UNLOCKS THE DOOR AND SECOND PULL OPENS THE DOOR. DOOR WOULD NOT OPEN ON SECOND PULL FROM THE INSIDE OR OUTSIDE. MY WIFE WAS ESSENTIALLY STUCK IN THE CAR. THIS IS A SEVERE SAFETY ISSUE IN THE EVENT OF AN ACCIDENT OR OTHER. THIS NEEDS TO BE FIXED BY BMW PERMANENTLY BECAUSE MANY OTHER PEOPLE HAVE REPORTED THIS ISSUE AND HAVE HAD THE MECHANISM REPLACED ONLY TO HAVE IT HAPPEN AGAIN LESS THAN A YEAR LATER. ALL THIS HAPPENING ON CARS LESS THAN 4 YEARS OLD AND LESS THAN 30K MILES. I HAVE NEVER HAD A DOOR LOCK ISSUE ON ANY CAR UNTIL NOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11278470November 6, 2019FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 335I. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ALSO, "VEHICLE OPERATING AT REDUCED POWER LEVEL" DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THIS WAS THE THIRD TIME THE FAILURE OCCURRED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE HIGH PRESSURE FUEL PUMP FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11278331November 5, 2019ENGINE
TL* THE CONTACT OWNS A 2013 BMW 335I. THE CONTACT STATED THAT THE ENGINE CHARGE PIPE SEPARATED FROM THE WELDING AREA LOCATED BY THE INTAKE MANIFOLD, AND CHARGE PIPE PARTICLES PENETRATED THE THROTTLE BODY. THE CONTACT AND AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 68,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11271636October 28, 2019EXTERIOR LIGHTING
HEADLIGHT LENS DEVELOPED CRACKING AND CRAZING IN A SINGLE DAY. XENON LIGHTS APPEAR TO OVERHEAT THE LENS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11271390October 27, 2019ELECTRICAL SYSTEM
WHILE IN MOTION ON HIGHWAYS, CITY STREETS, AND TURNING, CERTAIN SYSTEM SOMETIMES LOSE POWER (E.G., RADIO, WINDSHIELD WIPERS WHILE RAINING, STABILITY CONTROL, STABLE BRAKING, CENTER CONSOLE, HEADLIGHTS AT NIGHT). LOSS OF STABILITY CONTROL AND LOSS OF STABLE BRAKING MESSAGES APPEAR QUITE FREQUENTLY THEN GO AWAY SEVERAL MINUTES LATER. OTHER MESSAGES FOR LOSS OF OTHER SYSTEMS ALSO APPEAR SOMETIMES. THIS APPEARS TO BE AN ELECTRICAL ISSUE THAT OCCURS WHEN AT ANY SPEED CONSTANT OR OTHERWISE. THESE INTERMITTENT FAILURES HAVE BEEN HAPPENING SINCE I PURCHASED THE CAR WITH 81K MILES. IT NOW HAS 100K MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11258866September 29, 2019TIRES, TIRES:TREAD/BELT
P ZERO RUN FLAT - SIZE: 255/30R19 PARTIALLY DELAMINATED ON FREEWAY CAUSING DAMAGE TO THE VEHICLE. TIRE WAS AT PROPER PRESSURE AND CONTINUES TO HOLD AIR PRESSURE EVEN THOUGH TREAD HAS SEPARATED FROM TIRE CARCASS. TIRE DELAMINATION CAUSE DAMAGE TO VEHICLE WHEEL WELL LINER AND WIRING HARNESS. ALSO POTENTIAL FOR DAMAGE TO FUEL FILLER SYSTEM AS MANY FUEL SYSTEM COMPONENTS ARE LOCATED IN THE DAMAGED AREA. NEW TIRE IS BEING ORDERED. OLD TIRE IS AVAILABLE IF NEEDED FOR INSPECTION FOR THE NEXT FEW DAYS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11256134September 17, 2019TIRES, UNKNOWN OR OTHER
I AM PERPLEXED THAT NHSTA ALLOWS TIRE MANUFACTURERS TO SELL TIRES WITHOUT WARRANTY. ANY MERCHANDISE SOLD TO PUBLIC HAS AT LEAST 1 YEAR MANUFACTURER'S WARRANTY AGAINST DEFECTS IN PARTS, MATERIAL AND WORKMANSHIP BUT NOT TIRES. THE ONLY PART THAT CONNECTS A VEHICLE TO A SURFACE IS A TIRE. THEREFORE, TIRES ARE THE MOST IMPORTANT PIECE OF EQUIPMENT ON A CAR BUT YET MANUFACTURERS CAN SELL TIRES WITHOUT WARRANTING THAT THE TIRES WOULD PERFORM AS THEY ARE INTENDED EVEN WHEN THEY ARE DRIVEN A FEW MILES. BRIDGESTONE RE050A RSC RUN-FLAT TIRES DRIVEN LESS THAN 11000 MILES WITHIN LESS THAN 2 YEARS AND ONE OF THE TIRES HAD ALREADY DEVELOPED A BULGE THE SIZE OF A BANANA. PLEASE SEE THE ATTACHED PHOTO OF THE TIRE. THESE TIRES DO NOT HAVE A MANUFACTURER'S WARRANTY. NOT BECAUSE THEY ARE OLD BUT BECAUSE THEY HAVE NEVER HAD ONE. IF I DIED AND CAUSED DEATH ON THE ROAD BECAUSE OF THIS FAULT, THIS COMPANY WOULD NOT BE LIABLE. WHY? BECAUSE THEY ARE NOT HELD RESPONSIBLE BY NHSTA OR ANYBODY. THERE IS NOT EVEN A SECTION TO COMPLAIN ABOUT TIRES. THAT'S WHY I HAVE TO PUT THIS COMPLAINT IN THE VEHICLE SECTION. DOES THIS MEAN NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION CARES ABOUT OUR SAFETY? LUCKILY, I CAUGHT THIS BEFORE IT CAUSED AN ACCIDENT OR LIVES. ARE YOU WAITING FOR ENOUGH LIVES TO BE CONSUMED BY THIS BEFORE YOU TAKE ACTION?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11256031September 16, 2019POWER TRAIN
SAME AS EVERYONE ELSE REPORTS FOR POWERTRAIN/DRIVETRAIN DRIVE MODERATELY CAR GOES INTO LIMP MODE MESSAGE DRIVETRAIN AFFECTED DRIVE MODERATELY WHEN.REALLY STRUGGLES VEHICLE WAS JUST CHANGED COMFORT TO SPORT AND 3/4 ACCELERATION HAPPENED ALMOST IMMEDIATELY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11232889July 17, 2019FUEL/PROPULSION SYSTEM
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
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11228591July 1, 2019ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE VEHICLE'S WIRING HARNESS WITHIN THE HEADLIGHT HOUSING ARE EXPOSED, IT NO LONGER HAS THE RUBBER COATING THAT SURROUNDS THE WIRES.I AFRAID THIS COULD CAUSE A SHORT CIRCUIT OR FIRE!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11222821June 26, 2019FUEL/PROPULSION SYSTEM
MY VEHICLE HAS BEEN DIAGNOSED WITH A BAD HIGH PRESSURE FUEL PUMP. AFTER DOING RESEARCH ONLINE I FOUND THAT BMW HAD A RECALL FOR ENGINES N54. I'M HAVING THE SAME EXACT ISSUE AS THE N54, MY ENGINE IS THE N55. MY CAR IS NOT USABLE AND BMW DOES NOT WANT TO ACKNOWLEDGE THIS IS ON MY N55 ENGINE. BMW CLEARLY ACKNOWLEDGES THAT THE MANUFACTURING OF THESE HIGH PRESSURE PUMPS WERE BAD THEY SHOULD HAVE A RECALL DONE FOR THE N55. WHAT I AM LOOKING IS FOR BMW TO COVER THIS ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11221579June 20, 2019AIR BAGS, SEAT BELTS, SEATS
AFTER A PERSONAL INVESTIGATION INTO THIS ISSUE, BMW SEEMS TO STILL DENY THAT MY MODEL HAS THE SAME ISSUES DESCRIBED IN THE RECALL. "RESTRAINT SYSTEM MALFUNCTION!" APPEARS ON THE CAR EVERY 20 SECONDS FRIGHTING DRIVERS AND PASSENGERS THE AIRBAGS AND SEATBELTS MIGHT NOT WORK. THIS IS AN AMERICAN CAR CURENTLY IN CANADA.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11220765June 17, 2019AIR BAGS, SEAT BELTS, SEATS
MY VEHICLE SHOWS THE FOLLOWING ERROR MESSAGE "PASSENGER RESTRAINT MALFUNCTION" AT RANDOM TIMES WHILE I AM DRIVING WITHOUT A PASSENGER OR WHENEVER A PASSENGER DECIDES TO MOVE AROUND. THE ERROR WILL ALSO APPEAR AT RANDOM TIMES WHENEVER I HAVE A PASSENGER. I RAN OBD READING AND IT GAVE THE ERROR CODE "930A1C-ODS-SYSTEM: SEAT OCCUPANCY SENSOR PASSENGER: SENDING SENSOR FAILURE BECAUSE OF WETNESS ,0, ZP." I HAVE NEVER SPILLED LIQUID MATTER ON THE SEATS AND I LIVE IN A DRY DESERT ENVIRONMENT WHERE TEMPERATURES RANGE FROM 80 TO 110 DEGREES FAHRENHEIT. THE BMW DEALERSHIP IN PALM SPRINGS TOLD ME I WILL NEED TO REPLACE THE PASSENGER MAT, BUT MY WARRANTY WILL NOT COVER IT. I WAS QUOTED TO PAY $1600 OUT OF POCKET JUST TO FIX A FAULTY SENSOR MAT THAT IS ESSENTIAL IN PROTECTING A PASSENGER'S LIFE IN THE EVENT OF AN ACCIDENT. I AM AFRAID THE AIRBAGS WILL NOT WORK PROPERLY IN THE EVENT OF AN ACCIDENT AND THE AIRBAG DEPLOYMENT CAN BE LETHAL TO A CHILD PASSENGER OR AN ELDERLY ADULT. I CAN NOT FIND A LOCAL MECHANIC WHO CAN REPLACE THE PASSENGER MAT, NOR CAN I BUY THE PART ONLINE FOR MY MODEL. IT IS A BIT INJUSTICE FOR ME TO PAY A LARGE AMOUNT OF MONEY TO FIX A DEFECTIVE PART MADE BY BMW AND HAVE NO OTHER CHOICE OTHER THAN TO TAKE IT TO THE BMW DEALERSHIP. JUST TO HAVE THEM INSPECT MY VEHICLE COSTED $175. I HAVE ALSO BEEN MADE AWARE THAT BMW RECALLED 76,565 VEHICLES DUE TO A DEFECT IN THE FRONT PASSENGER SEAT OCCUPANT DETECTION MAT FOR BMW MODELS 2006 325I, 325XI, 330I AND 330XI SEDANS AND 325XI SPORT WAGONS, THE 2007 328I, 328XI, 335I AND 335XI SEDANS AND 328I AND 328XI SPORT WAGONS, THE 2006-7 525I, 525XI, 530I, 530XI AND 550I SEDANS AND 530XI SPORT WAGONS, THE 2006 760I SEDANS, THE 2006-7 750I, 750LI, AND 760LI SEDANS AND THE 2006 X5 SPORT UTILITY VEHICLES. IT SEEMS THESE DEFECTS WERE FOUND IN MY 2013 MODEL AND I WILL LIKE BMW TO ADDRESS THIS ISSUE AND FIX IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11217063May 31, 2019POWER TRAIN
POWER TRAIN: DRIVELINE: CONSTANT VELOCITY JOINT DETAILS ISSUED APRIL 21, 2017 RECALL ID 265558 NHTSA CAMPAIGN # 17V067000 VEHICLES AFFECTED 8,752 COMPONENT AFFECTED POWER TRAIN: DRIVELINE: CONSTANT VELOCITY JOINT SUMMARY BMW OF NORTH AMERICA, LLC (BMW) IS RECALLING CERTAIN 2011-2012 135I COUPE, 1 SERIES M COUPE AND 135I CONVERTIBLE VEHICLES, 2011 Z4 SDRIVE 35I, 335I, 335D, 335I COUPE, 335IS COUPE, 335I CONVERTIBLE, 335IS CONVERTIBLE, 535I, 535I XDRIVE, 535I GRAN TURISMO AND 550I XDRIVE GRAN TURISMO VEHICLES AND 2012 740I AND 740LI VEHICLES. THE REAR DRIVESHAFT CONSTANT VELOCITY (CV) JOINT ON THE AFFECTED VEHICLES MAY FATIGUE AND BREAK. CONSEQUENCE IF THE CV JOINT BREAKS, THE VEHICLE MAY HAVE A LOSS OF PROPULSION, INCREASING THE RISK OF A CRASH. REMEDY BMW WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR DRIVESHAFT CV JOINT AND, BASED ON ITS PRODUCTION DATE, WILL REPLACE IT, FREE OF CHARGE. THE RECALL BEGAN APRIL 21, 2017. OWNERS MAY CONTACT BMW CUSTOMER SERVICE AT 1-800-525-7417. WHAT CAN I DO? RECALLS OCCUR WHEN A MANUFACTURER OR THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) DETERMINE THAT A VEHICLE HAS A SAFETY RELATED DEFECT. THIS NOTICE IS BASED ON A SEARCH OF YOUR YEAR, MAKE, MODEL AND TRIM. TO CONFIRM WHETHER YOUR SPECIFIC VEHICLE WAS IMPACTED, VISIT THE NHTSA SITE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11210795May 30, 2019FUEL/PROPULSION SYSTEM
MY FUEL IS LEAKING UNDER THE DRIVER SIDE DOOR THERE IS NO EVIDENCE OF INJURY TO THE UNDER BODY BUT FUEL IS DRIPPING FROM UNDERNEATH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11205349May 2, 2019AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 335I. WHILE DRIVING 50-55 MPH, THE CONTACT SWERVED TO AVOID ANOTHER VEHICLE, BUT CRASHED INTO A PARKED VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE BACK, NECK, AND HEAD, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 125,000. THE VIN WAS INVALID.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11204422April 29, 2019ENGINE
TL* THE CONTACT OWNS A 2014 BMW 335I. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL FROM THE ENGINE TO THE UNDERCARRIAGE COMPARTMENT, WHICH THEN SPILLED ONTO THE GARAGE FLOOR. THE VEHICLE WAS TAKEN TO BMW OF FREMONT (LOCATED AT 5720 CUSHING PKWY, FREMONT, CA 94538, (510) 224-4820) WHERE IT WAS DIAGNOSED THAT THE SEAL GASKET OIL PAN HOSE AND PUMP NEEDED TO BE REPLACED DUE TO THE RISK OF A FIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 26,800.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11197369April 19, 2019ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 335I. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART AND WAS TAKEN TO BEVERLY HILLS BMW (LOCATED AT 5070 WILSHIRE BLVD, LOS ANGELES, CA 90036, (877) 794-4678). THE DEALER DIAGNOSED THAT THE POSITIVE BATTERY CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11197165April 18, 2019ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING IN A PARKING LOT AT ABOUT 5MPH, AND THE VEHICLE SUDDENLY STOPPED ON ITS OWN WHILE I WAS STILL PRESSING THE ACCELERATOR. I CONTINUED TO PRESS THE ACCELERATOR, BUT THE VEHICLE WOULD NOT MOVE. AFTER 3 OR 4 MINUTES OF TRYING TO DETERMINE WHAT THE ISSUE WAS, I PUT THE CAR IN PARK AND RESTARTED THE ENGINE. THE CAR WAS ABLE TO ACCELERATE ONCE I TURNED THE CAR OFF AND RESTARTED. IF THIS WOULD HAVE HAPPENED WHILE IN TRAFFIC, IT WOULD HAVE PUT MANY PEOPLE AT RISK. NO ONE WAS HARMED BECAUSE I WAS IN A WALMART PARKING LOT TRAVELING AT 5MPH WHEN THE CAR STALLED, BUT I AM UNSURE WHAT CAUSED THIS TO OCCUR. THIS SITUATION SEEMS TO BE RELATED TO THE NATIONAL HIGHWAY TRAFFIC ADMINISTRATION'S RECALL NUMBER 14V176000, AS IT DESCRIBES WHAT I EXPERIENCED WHILE DRIVING THE VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11196935April 17, 2019ELECTRICAL SYSTEM
I HAVE HAD TWO DOOR LOCK ACTUATORS FAIL IN MY CAR. AT BEST, THIS PRESENTS AS A CASE WHERE THE DOOR LOCK IS PHYSICALLY SLOW TO LOCK/UNLOCK, OR AT WORST, THE PASSENGER CANNOT OPEN THE DOOR FROM INSIDE. THIS COULD PRESENT A SAFETY OR OTHER ADVERSE SITUATION WHEN THE PASSENGER NEEDS TO EXIT THE VEHICLE. THIS IS A KNOWN FAILURE POINT IN THE AT LEAST BMW F30 3 SERIES MODELS, AS THE WEB FORUMS ARE LITTERED WITH PEOPLE EXPERIENCING SIMILAR ISSUES. BMW SHOULD RECALL THESE FAILED ACTUATORS. THIS IS UNACCEPTABLE IN VEHICLES BETWEEN 3-7 YEARS OLD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0