BMW 328xi Complaints (2007)

198 consumer complaints on file.

#10616859July 28, 2014
STEERING
STEERING COLUMN LOCK FAILED AND STRANDED CONSUMER. THIS IS A WELL KNOWN ISSUE IN THE 2007 328XI AND THE MANUFACTURER HAS DONE NOTHING OTHER THAN FORCE THE CONSUMER TO MAKE EXPENSIVE REPAIR/REPLACEMENT OF AN OBVIOUS MANUFACTURING/ENGINEERING FLAW. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597082June 9, 2014
AIR BAGS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED IN THE VEHICLE. THE DEALER STATED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 112,000. UPDATED 8/28/14*CN UPDATED 09/16/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585615April 30, 2014
ENGINE, POWER TRAIN, SUSPENSION
I AM AN OWNER OF A 2007 BMW 328XI. TWO MONTHS AGO, I BROUGHT MY CAR TO A BMW DEALERSHIP FOR CHECK ENGINE LIGHT ISSUE. THEY TOLD ME THAT CYLINDER 6 WAS THE PROBLEM. SO THEY FIXED CYLINDER 6 AND REPLACED ALL SPARK PLUGS. ON 24-APR-2014, MY WIFE DROVE THE CAR TO WORK AND CAME HOME. THAT EVENING SHE TOOK THE KIDS TO AN EVENT AT THEIR SCHOOL AND PARKED THE CAR. AFTER THE EVENT, SHE TRIED BACKING THE CAR AND THE CAR WON'T GO INTO REVERSE. SO, I DROPPED THE CAR OFF TO THE DEALER SHIP AND AFTER THEY COMPLETED THEIR DAGNOSTIC TEST, THEY TOLD ME THAT I HAVE TRANSMISSION PROBLEM WHICH WILL COST $6000 TO FIX. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583104April 16, 2014
AIR BAGS
PASSENGER SEAT AIRBAG SENSOR IS ON. THERE ARE OTHER 2007 WITH THE SAME SYMPTOMS BUT MY BMW DEALERSHIP IS TELLING ME THAT MY CAR WASN'T PART OF THE RECALL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578947April 10, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGERS SIDE FLOOR MAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V564000 (AIR BAGS) BUT THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576829April 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT UNEXPECTEDLY IGNITED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND DISCONNECTED THE BATTERY. THE FIRE ORIGINATED IN BETWEEN THE FRONT WINDSHIELD AND UPPER HOOD AREA NEAR THE AIR BAG HOUSING. THE FIRE WAS DEEMED AS ELECTRICAL. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A SAVAGE FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10575917March 31, 2014
ELECTRICAL SYSTEM
THE AUTOMATIC DOOR LOCKING FUNCTION IN MY CAR HAS GONE OUT TWICE IN THE LAST 8 MONTHS. THE BUTTONS INSIDE THE CAR AND ON THE KEY FOB DID NOT OPEN OR LOCK THE DOORS. THE SAFETY ISSUE IS THAT WHEN THIS OCCURRED, THERE WAS NO WAY TO OPEN ANY OF THE DOORS FROM THE INSIDE OF THE CAR. THE DRIVER'S SIDE DOOR IS THE ONLY ONE THAT HAS A PHYSICAL KEY SLOT. THE CAR CAN ONLY BE UNLOCKED FROM THE OUTSIDE WHEN THE AUTOMATIC DOOR LOCKS FAIL. A PERSON CANNOT OPEN THE DOORS USING ANY OF THE HANDLES, INCLUDING THE DRIVER'S SIDE DOOR HANDLE WHEN THE LOCKS FAIL. THERE IS NO WAY TO EXIT THE CAR FROM THE INSIDE WHEN THIS FAILS. I HAD TO PULL A BACK SEAT PASSENGER OUT THE WINDOW TO REMOVE HIM FROM THE CAR WHEN THE AUTOMATIC LOCKS FAILED THE SECOND TIME. BOTH TIMES I WAS ABLE TO FIX THE PROBLEM BY REPLACING FIRST ONE, THEN TWO FUSES IN THE BOX. BMW SERVICE DEPARTMENTS DO NOT CONSIDER THIS AN EMERGENCY, SO I HAD TO DO THE REPAIRS MYSELF. I DID NOT FEEL SAFE AT ALL BEING UNABLE TO OPEN ANY OF THE DOORS, AND HAVING TO DRIVE WITH THE DRIVER'S SIDE DOOR UNLOCKED. IT IS NOT EASY TO REPLACE A FUSE WHEN THE BOX IS IN THE BACK OF THE GLOVE BOX ON THE FAR SIDE WHEN IT IS IMPOSSIBLE TO OPEN THE PASSENGER DOOR. BMW SAID THERE MAY BE SOMETHING IN THE CAR THAT IS CAUSING THIS TO FAIL FOR ME AND HAS QUOTED ALMOST $200 FOR AN ASSESSMENT. THIS ISSUE IS A MAJOR SAFETY PROBLEM. ONE CAN EASILY BE STUCK IN THE CAR AS MY PASSENGER WAS WITH NO WAY TO GET OUT BESIDES THE WINDOW. THIS CAR IS NOT LARGE ENOUGH TO EASILY JUMP OVER CONSOLES OR SEATS. I CALLED BMW AND SAID THIS HAS TO BE A SAFETY RECALL SINCE YOU CANNOT EXIT THE CAR WHEN THE SYSTEM FAILS. THERE WAS NO PROMISE TO MAKE ANY CHANGES TO THE CARS OR TO ASSIST ME IN ANY WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568116March 10, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DOOR LOCKING MECHANISM FAILED, MAKING ALL OF THE PASSENGER DOORS UNUSABLE, EVEN FROM THE INSIDE. IF THERE ARE PEOPLE IN THE VEHICLE, THEY CANNOT GET OUT EXCEPT THROUGH THE DRIVER'S DOOR, REPRESENTING A MAJOR SAFETY HAZARD. IN THE CASE OF FIRE OR OTHER EMERGENCY, PASSENGERS IN MY CAR WOULD HAVE BEEN TRAPPED, UNABLE TO ESCAPE THE VEHICLE BECAUSE THERE IS NO MECHANICAL LOCK RELEASE ON THE INSIDE OF THE CAR. BMW HAS RELEASED A SERVICE BULLETIN TO REPLACE FUSE 57 WITH A 20 AMP FUSE INSTEAD OF A 15 AMP FUSE, BUT THIS DOES NOT FIX THE BASIC PROBLEM OF HAVING NO ESCAPE FROM THE INSIDE OF THE VEHICLE. EVEN AFTER REPLACING THE FUSE WITH A 20A, IT BLEW AGAIN AND WOULD HAVE TRAPPED PASSENGERS AGAIN. I FEEL VERY UNSAFE TRANSPORTING MY FAMILY IN THIS VEHICLE KNOWING THAT THIS SAFETY HAZARD HAS PERSISTED SO LONG WITHOUT A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564612February 17, 2014
ENGINE
THE CAR HAS A SERIOUS OIL LEAK AT THE HEAD GASKET. THIS HAS BEEN A VERY WELL MAINTAINED CAR, WITH ALL SERVICES BEING COMPLETED IN A TIMELY MANNER, AND JUST REGULAR COMMUTING IN MILD TRAFFIC AND MILD WEATHER. THE OIL LEAK IS OCCURRING DUE TO A MANUFACTURING DEFECT -- THERE IS NO SERVICEABLE PORTION DUE TO WHICH THIS LEAK COULD HAVE HAPPENED. AS THE CAR KEEPS LEAKING OIL, IT IS CREATING A POTENTIAL FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561526January 26, 2014
STEERING
I HAD JUST EXITED OFF OF THE FREEWAY AND WAS MAKING A LEFT TURN AT A LIGHT WHEN THE STEERING "LOCKED UP". I COULDN'T GET THE CAR TO STEER AND THE "SERVICE ENGINE SOON" LIGHT CAME ON. LUCKILY, THE CAR "COAST" TO THE SIDE OF THIS NON-BUSY ROAD. I TURNED THE CAR OFF AND RESTARTED AND EVERYTHING WAS BACK TO NORMAL. I WAS ALSO ABLE TO DRIVE BACK HOME WITHOUT ANY ISSUES A COUPLE OF HOURS LATER. HOWEVER, THIS INCIDENT HAS ME AND MY FAMILY FREAKED OUT AS WE FREQUENTLY TRAVEL WITH OUR CHILDREN. I CANNOT IMAGINE THE CONSEQUENCES IF THIS LOCK UP WERE TO HAPPEN ON A FREEWAY AT SPEEDS IN EXCESS OF 60MPH. I HAVE SEEN SEVERAL FOLKS COMPLAIN OF THIS ISSUE AND AM AFRAID IT MAY RESURFACE ANYTIME WITHOUT WARNING. I'LL HAVE MY CAR TAKEN TO A SERVICE SHOP NEAR MY HOME AND HAVE THEM DIAGNOSE, BUT HAVING READ SO MANY COMPLAINTS IT APPEARS TO BE ALONG SIMILAR LINES OF THE STEERING COLUMN ISSUE. HAS BMW OWNED UP TO THIS AND ARE THEY ISSUING A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558717January 6, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557681December 30, 2013
STEERING
THE CAR FORTUNATELY WAS NOT IN MOTION HOWEVER THE STEERING COLUMN LOCK IS NOT ALLOWING THE STEERING WHEEL TO MOVE AS WELL AS PREVENTING THE CAR TO START. IT SEEMS TO BE A COMMON INHERENT PROBLEM WITH BMW. IN WHICH COSTS THE CONSUMER ~$1800 TO FIX EVEN THOUGH IT'S A MOST LIKELY A SOFTWARE ISSUE AND NOT A PARTS ISSUE. I HAVE FOUND NUMEROUS SIMILAR COMPLAINTS ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557217December 25, 2013
EXTERIOR LIGHTING
PASSENGER TURN SIGNAL BULB WAS THOUGHT TO BE OUT. BROUGHT TO LOCAL BMW DEALER AND HAD THEM TELL ME I NEED A WHOLE HEADLIGHT SINCE THE TURN SIGNAL BURNED INSIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554750December 4, 2013
STEERING
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC STEERING LOCK (ELV) IN THE STEERING COLUMN MALFUNCTIONED AND THE STEERING COMPONENT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545217September 24, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED WHILE HAVING AN OIL CHANGE PERFORMED AT A LOCAL MECHANIC, THE MECHANIC NOTICE THE HEAD BOLTS TO THE ENGINE WERE FRACTURED. THE MECHANIC ADVISED THE CONTACT THAT THE VEHICLE WAS NOT SAFE TO DRIVE. THE MECHANIC REPLACED THE HEAD BOLTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543251September 12, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE LIGHT WAS ILLUMINATED ON THREE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THERE WAS A LEAK IN THE ENGINE. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522853July 2, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE THE ENTIRE ELECTRICAL SYSTEM MALFUNCTIONED, LOCKING ALL OF THE WINDOWS AND DOORS. THE VEHICLE WOULD NOT START ONCE THE SYSTEM MALFUNCTIONED. THE CONTACT HAD TO WAIT 48 HOURS IN ORDER TO RESTART THE VEHICLE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522764July 1, 2013
POWER TRAIN, VEHICLE SPEED CONTROL, VISIBILITY/WIPER
I WAS DRIVING HOME ON THE HIGHWAY DURING A RAINSTORM WHEN THE 4X4, BRAKES WARNING CAME ON. THE HANDLING IMMEDIATELY WAS AFFECTED. I DIDN'T FEEL THE TRACTION I WAS USED TO AND BRAKING BECAME DANGEROUS. I WANTED TO PULL OVER BUT THE BRAKES MADE THE CAR STOP TOO ABRUPTLY, CAUSING ME TO SKID ON THE WET ROAD. HAD THE HIGHWAY BEEN BUSIER I'M SURE I WOULD'VE BEEN IN A SERIOUS ACCIDENT. I CONSIDER MYSELF VERY LUCKY. I TOOK MY CAR TO A LOCAL MECHANIC. I WAS TOLD THAT IT WAS THE TRANSFER CASE ACTUATOR GEAR. IT'S PLASTIC AND THE INTENSE HEAT CAUSES IT TO FAIL. I WAS TOLD THIS PROBLEM IS VERY COMMON....SO MUCH THAT THE REPLACEMENTS ARE MADE OF A DIFFERENT COMPOSITE AND MORE HEAT RESISTANT. MY QUESTION IS WHY DO I HAVE TO PAY FOR A GEAR THAT IS RECOGNIZED AS FAULTY. IF THE REPLACEMENTS ARE BETTER THAN THE ORIGINAL THEN OBVIOUSLY BMW RECOGNIZES THAT TOO. THIS IS BECOMING WAY TO COMMON FOR BMW NOT TO REACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520162June 17, 2013
POWER TRAIN, SERVICE BRAKES
MY 2007 328XI TRANSFER CASE ON THE DRIVE TRAIN FAILED AT APPROXIMATELY 65 MPH ON SUNDAY 6/16/2013. THIS CAUSED AN IMMEDIATELY LOSS OF ALL WHEEL DRIVE AND ABS IN THE REAR OF THE VEHICLE. WITH SOME SIMPLE RESEARCH ONLINE IT IS EVIDENT THAT THIS IS A COMMON PROBLEM AMONGST SIMILAR MODELS AND YEAR GROUPS. THE X3 AND X5 ARE NOTORIOUS FOR THE ISSUE. A WHOLE AFTERMARKET INDUSTRY AND DEVELOPED ON REPLACING THE GEARS WITH NEWER, HIGH HEAT AND STRESS GEARS SO THIS ISSUE DOESN'T HAPPEN AND THERE ARE RETAILERS WHO MARKET TO PEOPLE WITH THESE VEHICLES TO REPLACE THEM. THE FACT THAT A SECONDARY MARKET HAS APPEARED AND IT HAS NOT BEEN ACKNOWLEDGED AS A SERIOUS ISSUE IS CONFUSING. THE INTERIOR OF THE TRANSFER CASE SHOWS THE GEARS ARE MADE FROM PLASTIC WHICH DEGRADE OVERTIME AND EVENTUALLY CAUSE ALL WHEEL DRIVE TO FAIL TO ENGAGE OR TO DISENGAGE AND CAUSING SEVERE BRAKE AND HANDLING ISSUES. I WAS FORTUNATE ENOUGH TO MAINTAIN CONTROL BUT OTHERS MAY NOT BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513064May 21, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
MY 2007 328XI BMW DRIVER'S SIDE DOOR WILL NOT UNLOCK OR LOCK. SEEMS TO BE A COMMON ISSUE AND A RECALL NEEDS TO BE DONE WITH THESE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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