BMW 328xi Complaints (2007)

198 consumer complaints on file.

#10778122September 28, 2015
ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328XI. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED SOON AFTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776520September 24, 2015
POWER TRAIN
ONE EVENING IN DECEMBER 2014, MY CAR (2007 BMW 328XI) SUDDENLY STARTED MAKING A LOUD CLANGING NOISE AND VIBRATING VIOLENTLY. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD. I HAD IT TOWED TO A LOCAL SHOP AND WAS TOLD THAT THE DRIVESHAFT (PROPELLOR SHAFT) HAD BROKEN. LESS THAN A MONTH LATER, THE VEHICLE'S TRANSFER CASE FAILED - DAMAGE FROM THE DRIVESHAFT THAT HAD BEEN UNDETECTED AT THE TIME OF THE DRIVESHAFT RUPTURE. IN JANUARY 2015 I CONTACTED BMW AS I HAD HEARD OF OTHER DRIVERS OF SIMILAR 3 SERIES BMWS HAVING DRIVESHAFT AND TRANSFER CASE PROBLEMS, BUT BMW DENIED THERE WAS AN ISSUE. BUT IN AUGUST 2015, BMW ANNOUNCED A "COMPONENT SPECIFIC LIMITED WARRANTY EXTENSION" FOR THE DRIVESHAFT FOR THE BMW X5 - FOR 10 YEARS AND 120,000 MILES. NO SUCH PROGRAM HAS BEEN ANNOUNCED FOR THE 328XI. GIVEN THAT THE FAILURE OF THE DRIVESHAFT AND TRANSFER CASE OF MY 328XI WAS VERY PREMATURE AND THAT IT WAS IDENTICAL TO THE REPEATED DRIVESHAFT FAILURES THAT LED TO THE ACTION ANNOUNCED FOR THE X5, I BELIEVE THAT THE SAME ISSUE EXISTS FOR THE 328XI AND MERITS AN INVESTIGATION AND ACTION BY NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775302September 23, 2015
AIR BAGS
HAD MANY IN WARRANTEE VISITS AND REPAIRS INVOLVING THE FRONT PASSENGER SEAT OC3 MAT...REPLACING THE MAT HAD PREVIOUSLY RESOLVED THE PROBLEM SUCCESSFULLY, BUT THE PROBLEM RETURNS A YEAR OR SO LATER.CURRENTLY,AS OF 9-23-15,THE ISSUE IS WHEN THE SEAT IS EXPOSED TO THE SUN ALL DAY, THE FRONT PASSENGER,WHILE SITTING IN THE SEAT IS NO LONGER PROTECTED BY THE AIR BAG..,THIS IS INDICATED BY THE "PASSENGER AIRBAG OFF" LIGHT IN THE OVERHEAD CONSOLE BEING LIT FOR THE DURATION OF THE TRIP.THIS IS A SERIOUS SAFETY HAZARD... I HAVE A VIDEO AVAILABLE SHOWING THIS EXACT PROBLEM HAPPENING IN MY CAR. THIS MAKE,MODEL, AND YEAR HAS RECALLS AND 15 YEAR EXTENDED WARRANTEES CONCERNING THE OC3 MAT THAT BMW SAYS DOESN`T APPLY TO MY SPECIFIC VIN...I BELIEVE DUE TO THE SERIOUSNESS OF THE PASSENGER NOT BEING PROTECTED IN A COLLISION, MY SPECIFIC VIN SHOULD BE INCLUDED IN THE RECALL OR 15 YEAR EXTENSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762349September 8, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BMW 328XI. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRICAL FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744668July 29, 2015
STEERING
ELECTRONIC STEERING WHEEL LOCK MALFUNCITON. VEHICLE CANNOT START. STEERING WHEEL COLUMN NEEDS TO BE REPLACED AND SOFTWARE UPGRADED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731458July 1, 2015
STEERING
DROVE TO MALL. PARKED CAR. CAME BACK OUT TO A RED STEERING WHEEL WITH A PADLOCK ON THE DASH. I PUT THE KEY IN THE CAR. PRESSED THE BUTTON, CAR WOULD NOT START. TRIED TO UNLOCK THE STEERING WHEEL BUT IT WOULD NOT BUDGE. I SEARCHED THE SYMBOL TO FIND OUT THIS IS A COMMON PROBLEM "INTERMITTENT IR IMMEDIATE STEERING WHEEL LOCKOUT". I HAD THE CAR TOWED TO THE DEALER BECAUSE THIS IS WHAT BMW SAID WAS THE ONLY OPTION. DIAGNOSIS NEED A NEW STEERING COLUMN. NO WARNING. NO STEERING ISSUES. NO VISIBLE DAMAGE. JUST AUTOMATICALLY LOCKED OUT AND LEFT STRANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705875April 15, 2015
VEHICLE SPEED CONTROL
CONSTANT DAILY ISSUE WITH BMW. WHEN THE CAR IS STOPPED AT A LIGHT OR AT A MERGING INTERSECTION, WHEN I TRY TO STEP ON THE ACCELERATOR TO MOVE THE CAR, IT HAS A 2 SECOND DELAY BEFORE IT MOVES. HOWEVER IF I HAVE THE DTC (DYNAMIC TRACTION CONTROL) ON THERE IS NO ISSUE. APPARENTLY THERE IS A MOUNTAIN OF COMPLAINTS ON THE ONLINE CAR FORUMS REGARDING THIS; BUT NO RESOLUTION FROM BMW ON THIS KNOWN ISSUE WITH THEIR CARS. PLEASE HELP! THIS DELAY/LAG CAN EASILY CAUSE DEATH OR INJURY IF NOT DEALT WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690885February 26, 2015
ELECTRICAL SYSTEM, SEATS
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE PASSENGER RESTRAINT FAILURE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE DIAGNOSIS WAS THE RESULT OF THE SEAT SENSOR MAT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS OFFERED THE PART FOR FREE, BUT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE CONTACT WAS AWARE OF A RECALL RELATING TO THE FAILURE, BUT WAS NOTIFIED FROM THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE LIGHT ILLUMINATED CONTINUOUSLY. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690286February 24, 2015
ELECTRICAL SYSTEM, ENGINE
TL*THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:13V044000 ( ELECTRICAL SYSTEM) HOWEVER, THE REMEDY WAS PERFORMED BUT SHORTLY AFTER THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH ,THE VEHICLE JERKED FORWARD AND STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS ABLE TO RESTART AND WAS DRIVEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 4/6/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT A COST OF $1400.00. THE CONSUMER STATED THE VEHICLE LURCHED FORWARD AND THEN STALLED. THE VEHICLE WOULD NOT RE-START. UPDATED 06/04/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690471February 24, 2015
STEERING
STEERING WHEEL IS LOCKED AND CAN'T START THE VEHICLE. I SEE NOW THAT I'M NOT THE ONLY ONE TO DEAL WITH THIS NOW. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682331February 9, 2015
ENGINE
HAD THE VALVE COVER REPLACED AND MECHANIC SAYS IT WILL NEED A ENGINE THE CAR ONLY HAD 81000 MILES BOUGHT IT WITH 60000 MILES ON IT ONLY HAD IT 2 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659932November 21, 2014
POWER TRAIN, ENGINE
2007 BMW 328 XI WITH 67K MILES ON IT, FIRST THE CAR WOULDN'T GO IN REVERSE THEN A FEW DAY LATER WHILE DRIVING ON THE AUTOBAHN THE CAR STOPPED WORKING. THE ENGINE STAYED ON BUT I WAS UNABLE TO GET ANY POWER. HAD THE CAR TOWED OVER 150 MILES BACK TO MY HOUSE ONLY TO FIND THAT I NEED A NEW TRANSMISSION. I HAVE CALLED BMW AND AM WAITNG ON A CALL BACK TO SEE WHAT THEY WILL COVER. I HAVE READ A TON OF COMPALINTS ONLINE ABOUT THIS ISSUE, THERE WAS ALSO A LAW SUIT FILED BACK IN 2008 AGAINST BMW FOR 2000-2006 MODELS HAVING BAD TRANSMISSION. IF BMW DOESNT RESOLVE THIS ISSUE IN A TIMELY MANNER, I WILL ALSO TAKE THEM TO COURT!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650721October 28, 2014
UNKNOWN OR OTHER
RIDING DOWN THE HIGHWAY AND A WARNING LIGHT COMES ON STATING STEERING WHEEL LOCKED, SO I PULLED OFF THE ROAD AND TURNED THE POWER OFF TO READ UP ON THE WARNING LIGHTS, I GOT A LOCKED STEERING WHEEL AND CAR WOULD NOT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641675October 6, 2014
STEERING
VEHICLE HAS A CONSTANT STEERING WHEEL LOCK WARNING. THE STEERING WHEEL DOES NOT ACTUALLY LOCK, BUT THE WARNING IS CONSTANT. DEALER HAS STATED THAT THE ONLY REMEDY IS TO REPLACE THE STEERING WHEEL COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637124September 17, 2014
FUEL/PROPULSION SYSTEM
SOUND OF METAL BEING DRAGGED ALONG THE GROUND. FRIENDS WIRED THE METAL PIECE TO CAR'S UNDERBODY AND I DROVE OVER 300 MILES ON THE HIGHWAYS NOT REALIZING IT WAS THE STRAP FOR THE GAS TANK. TOOK IT TO BMW AND THEY WERE UNABLE TO GET IT ON A LIFT TO DIAGNOSE THE PROBLEM, DUE TO TIME CONSTRAINTS. TOOK IT TO LOCAL MECHANIC AND HE PUT IT ON THE LIFT AND TOOK OFF THE 'BROKEN' STRAP. NOW WAITING FOR TWO DAYS FOR THE PIECE TO COME FROM BMW. WENT ONLINE AND SAW THERE WERE OTHER POSTINGS ON A BMW 'BLOG SITE' REFERRING TO THIS PROBLEM, AND CAUSING ME SOME ALARM THAT THE GAS TANK COULD SPLIT!!! HOPE THIS ISN'T A PROBLEM WITH A LOT OF 328XI MODELS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631774September 9, 2014
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS 2007 BMW 328XI. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER'S SIDE AIR BAG SENSOR HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. UPDATED 10/24/2014*LJ THE CONSUMER STATED THE THERE WAS A RECALL ON MODEL YEARS 1999-2006. THE CONSUMER FEELS 2007 MODEL YEAR VEHICLES SHOULD BE INCLUDED IN THE RECALL AS WELL. UPDATED 4/20/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630968September 5, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE AIR BAG SENSOR AND SEAT BELT SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE OCCUPANT DETECTION MAT NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V564000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629362August 29, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH REAR LIGHT HOUSINGS HAVE MELTED FROM SOME SORT OF SHORT OR GROUNDING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621163August 9, 2014
FUEL SYSTEM, GASOLINE
I HAVE A COMPLAINT/SITUATION WITH MY 2007 BMW 328IX SEDAN. BMW REFUSES TO REPAIR AT THEIR COST A SIGNIFICANT LIFE SAFETY FUEL PROBLEM. ON AUGUST 1, 2014 WHILE DRIVING ALONG A PAVED STREET IN PULLMAN WASHINGTON, THE CARS ENGINE ABRUPTLY SHUT DOWN WITHOUT WARNING. I WAS BARELY ABLE TO GET THE VEHICLE OFF THE ROAD. I HAD THE VEHICLE TOWED TO CAMP BMW IN SPOKANE WASHINGTON FOR EXAMINATION AND REPAIR. THE FOLLOWING MONDAY, I RECEIVED A CALL FROM THE SERVICE DEPARTMENT AND WAS TOLD THE FUEL PUMP WENT OUT AND THE REPAIR WOULD COST ABOUT $700 AND WOULD BE REPAIRED THAT DAY. SHORTLY THEREAFTER, I RECEIVED A CALL FROM THE SERVICE REP WHO SAID THEY DISCOVERED THE PROBLEM TO BE WORSE THAN EXPECTED. THE FUEL PUMP HAD A DRAW TUBE THAT DREW FUEL TO THE FUEL PUMP AND I WAS TOLD IT FELL OFF AND THEY WERE TRYING UNSUCCESSFULLY TO FISH IT OUT OF THE FUEL TANK, AND THAT THE VEHICLE WOULD NOT BE READY THAT DAY. I STARTED AN INTERNET SEARCH AND FOUND THIS IS HAPPENING TO OTHER BMW'S OF APPROXIMATELY THE SAME AGE/MODEL. WHAT WAS ALARMING WAS THAT COMMENTS I WAS SEEING INDICATED THAT THE DRAW TUBE THAT FELL OFF IN OTHER BMW'S HAD DONE SO BECAUSE THE FUEL GRADE REQUIRED FOR BMW'S WERE CORROSIVE TO THE DRAW TUBE AND THE FUEL ATE AWAY AT THE TUBES UNTIL THEY FELL OFF WITH THE SAME RESULT OF IMMEDIATE ENGINE SHUT DOWN. INDICATIONS FROM OTHERS WITH THIS PROBLEM INDICATED THAT DEALERSHIPS TOLD THEM THE ONLY SOLUTION WAS TO REPLACE THE FUEL PUMP, TANK AND DRAW TUBE FOR UPWARDS OF $3,000. A REPLACEMENT TANK AND FUEL TANK WILL HAVE THE SAME PROBLEM IN ANOTHER 7 YEARS OR LESS AND IT'S A VERY EXPENSIVE REPAIR NOT TO MENTION A LIFE SAFETY ISSUE. MY SERVICE REP CONTACTED BMW ABOUT THIS ISSUE AND BMW TOLD HIM THEY WOULD CREDIT MY REPAIRS FOR THE SUM OF $500 BRING MY COST FOR THE REPAIRS IN EXCESS OF $1,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618703August 4, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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