BMW 328xi Complaints (2008)

99 consumer complaints on file.

#10534900August 12, 2013
ENGINE, POWER TRAIN
HEARD A LOUD BANG FROM ENGINE COMPARTMENT, PASSENGER SIDE. SUBSEQUENT LEFT TURNS RESULTED IN A THUD WITH EACH REVOLUTION OF THE TIRE FROM THE SAME AREA. SUSPECTED CV JOINT. TOOK IT INTO SHOP, AND MECHANIC FOUND THAT TWO RIGHT SIDE ENGINE MOUNT BOLTS HAD CORRODED AND SHEARED. BOLTS ARE ALUMINUM AND ENGINE BLOCK IS MAGNESIUM WHICH RESULTED IN DISSIMILAR METAL CORROSION. ENGINE FELL AND CAME TO REST ON FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511247May 9, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, SMOKE EMERGED FROM THE INSTRUMENT PANEL AREA. THE CONTACT EXITED THE VEHICLE AND THE VEHICLE IGNITED IN FLAMES. THE CONTACT STATED THAT THERE WAS A POLICE AND A FIRE REPORT FILED OF THE INCIDENT. THE CONTACT WAS NOT INJURED. THE FIRE DEPARTMENT DETERMINED THAT THE FIRE ORIGINATED FROM AN ELECTRICAL FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10510329May 1, 2013
ENGINE
NOTICED A LOUD RAPID NOISE FROM RIGHT FRONT TIRE AREA WHEN TAKING A LEFT CAR WAS FINE INFACT DAYS BEFORE WAS IN THE DEALER FOR A RECALL BUT DRIVING ON THE HIGHWAY THAT DAY, WE DID HIT A HARD SPOT FROM GROOVED PAVEMENT TO SMOOTH, OTHER THAN THAT NO INCIDENT OR ACCIDENT TO CAUSE THE SUDDEN NOISE. TOOL CAR TO DEALER AND WAS TOLD FRONT ENGINE MOUNT AND BOLTS WERE SHREDDED. CHARGED ALMOST $700 TO REPLACE AND REALIGN TIRES. WAS TOLD NO WARRANTY COVERS IT AND NO EXPLANATION OF HOW IT COULD HAVE HAPPENED. IM SEEING ALOT OF SIMILAR COMPLAINTS, HOPING SOMEONE TAKES NOTICE AND OFFERS ASSISTANCE WITH A RECALL . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504077March 22, 2013
UNKNOWN OR OTHER
TRAVELING AT APPROXIMATELY 60 MPH WHEN A LOUD NOISE WAS HEARD. CAR INITIALLY APPEARED TO RUN CORRECTLY, HOWEVER, A LOUD THUMPING SOUND (SIMILIAR TO A FLAT TIRE) WAS HEARD WHEN TURNING. HARD BRAKING RESULTED IN VIBRATION. *TR UPON INSPECTION BY THE DEALER, THE RIGHT SIDE MOTOR MOUNT BOLTS WERE FOUND TO BE BROKEN. SITUATION APPEARS SIMILIAR TO NHTSA ID# 10435750
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501245March 4, 2013
ELECTRICAL SYSTEM
MY CAR SUDDENLY STOPPED, ENGINE TURNED OFF, STARTED THE CAR AGAIN AND IT WORK. CAME BACK AFTER DROPPING THE KIDS AND AFTER THE CAR IN PARK, REMOVED THE KEY AND FAN WAS ON. TRIED STARTING THE CAR AND WHITE SMOKE STARTED COMING OUT OF ENGINE COMPARTMENT. NOW THE BATTERY DRAIN, CAR WONT START, THE DASHBOARD FLICKERS. CALLED BMW AND TOLD THEM AND SAID THE SYMPTOMS POINT TO RECALL ISSUE, NO RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474504September 10, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, SMOKE STARTED TO EMIT INTO VEHICLE. THE CONTACT MENTIONED THAT AN ELECTRICAL FIRE STARTED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE AND CURRENT MILEAGE WAS 40,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10471384August 18, 2012
POWER TRAIN, FUEL/PROPULSION SYSTEM
I HAVE HAD MY CAR IN AT LEAST THREE SEPARATE OCCASIONS FOR MY 2008 BMW 328XI E90 SEDAN LOSING ALL POWER RANDOMLY! THE LATEST INCIDENT, IN THE FIRST WEEKS OF AUGUST, ALMOST GOT ME KILLED! A TRANSPORTATION BUS STOPPED SUDDENLY IN FRONT OF ME ON A 3 LANE HIGHWAY AND I WENT INTO THE MIDDLE LANE TO PASS THE BUS. I HAD SLOWED FROM THE SPEED LIMIT OF 55 DOWN TO ABOUT 30 MILES AN HOUR, SWITCHED LANES AND THEN PUNCHED THE GAS IN ORDER TO RESUME SPEED OF THE REST OF TRAFFIC. THE CAR STALLED WITH NO POWER WHATSOEVER FOR ABOUT THREE SECONDS. AN 18 WHEEL TRUCK CAME WITHIN 50 FEET OF ME OR SO AND ALMOST KILLED ME, THEN THE CAR SUDDENLY REGAINED ALL POWER AND I WAS ABLE TO AVERT THE COLLISION! IT IS SO FRUSTRATING THAT THERE ARE AT LEAST THREE OTHER OWNERS OUT THERE THAT HAVE REPORTED THIS ISSUE ONLINE AND BMW HAS DONE NOTHING TO FIX THIS PROBLEM. THERE ARE NO CODES, NO LIGHTS, NOTHING. I JUST HAD MY CAR IN THE DEALER FOR TWO WEEKS AND THEY RAN FUEL PRESSURE TESTS, DROVE THE CAR, ETC. THE CAR STALLED ONCE ON THEM, BUT THEN THEY COULD NOT DUPLICATE THE PROBLEM AGAIN. I READ ON WWW.E90POST.COM SOME OTHERS HAD THE LEARNING COMPUTER IN THE TRANSMISSION RESET TO ATTEMPT TO RESOLVE THIS PROBLEM. SEEMS THE COMPUTER GETS CONFUSED ON DRIVING HABITS OF OWNER AND FORGETS WHAT GEAR TO BE IN WHEN DRIVING, SO IT STALLS. I HAD DEALER RESET COMPUTER TO ZERO SO IT RELEARNS MY DRIVING HABITS AND I WILL SEE IF THIS FIXES THE PROBLEM. I WILL SAY, THE HESITATION ISSUE DOES SEEM TO BE A TRANSMISSION ISSUE TO MY OBSERVATIONS. SEEM LIKE TRANNY IS FIGURING OUT WHAT GEAR TO BE IN. I THINK THERE IS A GLITCH IN THE SW/TRANNY WHERE THE ECU GETS CONFUSED AND DOES NOT KNOW WHAT GEAR TO PUT THE CAR INTO, THEN IT HESITATES UNTIL THE ALGORITHM FIGURES OUT WHAT TO DO. THE PROBLEM IS THAT THIS 2-3 SECOND LOSS OF POWER, WHEN PASSING, GETTING ONTO A HIGHWAY OR PULLING IN FRONT OF TRAFFIC CAN KILL YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466464July 18, 2012
SUSPENSION
I HAVE BEEN TELLING THE BMW DEALER FOR A YEAR NOW THAT THE FRONT SUSPENSION IS BAD WHEN THE CAR HITS THE LITTLEST BUMP THE CAR SOUNDS LIKE IT EXPLODED I HAVE A BAD LEFT FRONT STRUT AND I THINK ITS A DEFECT AND I WOULD LIKE IT NOTED AND HAVE A RECALL PLACED ON THIS 328XI 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459121May 21, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
I WAS TRAPPED IN THE CAR. THE CARS LOCKS WOULD NOT UNLOCK USING THE UNLOCK BUTTON OR USING THE KEY FOB, NOR WOULD PULLING THE HANDLE UNLOCK OR OPEN THE DOOR. I CALLED BMW ASSIST AND THEY INDICATED THAT THEY HAD HEARD OF SEVERAL SIMILAR ISSUES AND THAT THE ONLY OPTION MAY BE CLIMBING OUT THE WINDOW. VEHICLE WAS PURCHASED AS A CPO FROM A BMW DEALERSHIP APPROXIMATELY 2 MONTHS PRIOR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458239May 13, 2012
WHEELS
TOOK VEHICLE IN FOR LOW PRESSURE ON RIGHT REAR TIRE. TIRES HAD BEEN MOUNTED APPROXIMATELY 3 MONTHS PRIOR, WHEN MECHANIC TOOK RIM OFF TO TEST FOR LEAK DISCOVERED THREE CRACKS IN RIM ALONG OUTSIDE OF INNER RIM. HAS ORIGINAL RIMS THAT CAME WITH CAR, BMW 10 SPOKE 17" ALLOY STYLE 159. TIRES MOUNTED ARE RUN FLAT AS THEY ARE REPLACEMENTS FOR ORIGINAL EQUIPMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448362February 17, 2012
EXTERIOR LIGHTING
RECALL CAMPAIGN LAMPS IN REAR QUARTER PANEL. LIGHTS ON ALL THE TIME. TOOK INTO BMW PASSPORT TO FIX. THEY CHARGED ME 277.75 TO FIX AND NOW WITH A RECALL ON THE SAME ISSUE THEY ARE NOT REIMBURSING ME. I HAVE RECEIPTS OF REPAIR, ALSO RECALL NOTICE AND DATE I TOOK IN, THEIR OWN RECEIPT SHOWS NO FIXING AS TAKEN CARE OF EARLIER WHEN THEY CHARGED ME $277.75. HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445762January 29, 2012
AIR BAGS
I LOST CONTROL OF THE VEHICLE OVER BAD CONDITIONS ON THE ROADS AND THE CAR FLIPPED OVER MULTIPLE TIMES AND YET NONE OF THE AIR BAGS DEPLOYED IN THE VEHICLE. *TT
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10435750November 8, 2011
ENGINE AND ENGINE COOLING
WHILE DRIVING A LOUD BANG WAS HEARD. THE CAR MADE NOISE AFTER THAT DRIVING IT. THE CAR WAS THEN TAKEN TO THE DEALERSHIP, AND UPON EXAMINATION IT WAS DISCOVERED THE MOUNTING BOLTS ( ALUMINUM ) FOR RIGHT ENGINE SUPPORT ARM BROKE. THEY WERE REPLACED BY THE DEALERSHIP AS THEY SAID IT WAS A FLAW IN THE ENGINE BOLTS. THE CAR HAD 40,984 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416671August 2, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED THE DEALER AND WAS AWAITING DIAGNOSIS. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 39,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410949July 7, 2011
ELECTRICAL SYSTEM
DROVE MY 2008 BMW 328XI SEDAN TO WORK SITE ABOUT 54 MILES AWAY FROM MY HOME TOWN WITH NO ISSUES. AFTER A LONG DAY OF WORK, GOT INTO CAR AND STARTED ENGINE. NOTICED SMOKING COMING OUT OF ENGINE COMPARTMENT. OPEN HOOD AND NOTICED SMALL FIRE COMING FROM UNDERNEATH THE INTAKE MANIFOLD NEAR SOME WIRING. SMALL BUT STILL ON FIRE. PUT OUT FIRE BY BLOWING ON. CAR STARTED UP FINE WITH NO ERROR CODES. TRIED STARTING AGAIN, SAME RESULT. A ELECTRICAL SHORT WITH SMOKE AND FLAME. I PUT IT OUT AGAIN WITH WATER. HAD THE CAR TOWED TO MY LOCAL BMW DEALER TO HAVE A REPAIR. BMW DEALER CHECKED IT OUT AND SAID THAT THE CAR HAD A ELECTRICAL WIRING HARNESS FIRE AND NO OTHER ISSUES. THEY SAID IT WOULD COST $2700 DOLLARS TO REPAIR AND WAS NOT COVERED UNDER BMW'S WARRANTY. THIS CAR HAS 29000 MILES ON IT. HOW IN THE WORLD IS THIS NOT COVERED BY THEIR WARRANTY. THIS WAS A VEHICLE FIRE! IT IS NOT NORMAL FOR A CAR TO CATCH ON FIRE BY ITSELF IS IT NOT? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10383789February 16, 2011
UNKNOWN OR OTHER
DOORS WILL NOT UNLOCK USING THE KEY FOB OR CENTRAL LOCKING BUTTON HTTP://WWW.BMWTIS.COM/TSB/BULLETINS/...P/B511907G.HTM SITUATION ONE OR MORE OF THE DOORS MAY NOT UNLOCK WHEN USING THE REMOTE KEY OUTSIDE THE VEHICLE, OR THE CENTRAL LOCKING BUTTON INSIDE THE CAR. IT IS STILL POSSIBLE, HOWEVER, TO UNLOCK THE DOOR BY USING THE KEY IN THE DRIVER'S DOOR LOCK CYLINDER OR BY PULLING THE DOOR HANDLE ON THE INSIDE OF THE CAR. TYPICALLY FAULT CODES A6D4 AND A6D5 ARE STORED IN THE JUNCTION BOX ELECTRONICS (JBBF). CAUSE THIS IS DUE TO A BLOWN FUSE IN THE JBBF CAUSED BY EITHER: AN EXCESSIVE AMPERAGE DRAW BY ONE OF THE DOOR LOCK ACTUATORS, WHICH IS COMMONLY ATTRIBUTED TO SILICONE CONTAMINATION; OR AN INTERMITTENT, BUT ACCEPTABLE, AMPERAGE SPIKE SLIGHTLY ABOVE 15A, DUE TO NORMAL VARIATION IN THE LOCKING SYSTEM. CORRECTION REPLACE THE FUSE WITH ONE OF A DIFFERENT RATING. REPLACE THE NECESSARY ACTUATOR AS WELL, BUT ONLY IF IT IS DRAWING EXCESSIVE AMPERAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346260July 30, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT WAS DRIVING 45 MILES AN HOUR AND WHEN THE BRAKES WERE APPLIED THE PEDAL WAS HARD TO ENGAGE DUE TO THE RESISTANCE. THE CONTACT HAD TO USE THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER SAID THAT THE PUMP NEEDED TO BE REPLACED, BUT DID NOT SAY WHAT THE PUMP WAS USED FOR. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 36000. UPDATED 12/01/10. *LJ UPDATED 12/09/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340427June 28, 2010
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, STEERING
BMW 328XI SPORTWAGON CAR POWER LOST SPORADICALLY WHILE CAR IS IN USE. 1ST TIME, CAR STOPPED AT STOP SIGN, WHEN ATTEMPTING TO PULL OFF, CAR TURNED OFF. ALL POWER LOST ONLY AVAILABLE FUNCTION - BRAKES. 2ND TIME, SAME DAY AS 1ST INCIDENT, CAR MOVING APPROX 50MPH, HIT A BUMP, ALL CAR POWER LOST. ONLY AVAILABLE FEATURE, BRAKES. CAR WOULD NOT RESTART FOR APPROX 2.5 HOURS. OCCURRED IN CONSTRUCTION ZONE, SO CAR AND DRIVER SITTING IN TRAFFIC LANE. UNSURE WHAT WAS FIXED. SUPPOSEDLY SOME PART NEAR GAS PUMP HOLE THAT LEAKED - CORROSION ON COMPUTER - REPLACED. 3RD TIME - CAR CUT OFF WHILE TRAVELING 10 MPH MAKING RIGHT HAND TURN. BRAKES WORKED ONLY. D/T LOSS OF POWER STEERING, CAR STOPPED IN ONCOMING TRAFFIC LANE. REPLACED "FUEL/AIR INTAKE" MODULATOR? NOT SURE OF THE NAME. OLD PART WAS AT DEALERSHIP. 4TH TIME - CAR CUT OFF WHILE MAKING LEFT HAND TURN IN BUSY INTERSECTION AT APPROX 15 MPH. ENTIRE ONBOARD COMPUTER REPLACED. 5TH TIME - TRAVELING APPROXIMATELY 25MPH. WHILE CROSSING RAILROAD TRACKS, CAR CUT OFF - RESTARTED IMMEDIATELY. HAS NOT YET BEEN REPAIRED. ALL REPAIRS DONE UNDER MANUFACTURERS WARRANTY. PARTS MAY STILL BE AVAILABLE AT DEALERSHIP. EACH INCIDENT BETWEEN 2-4 WEEKS APART. DEALERSHIP KEPT CAR DURING LAST REPAIR FOR 6 WEEKS. STILL UNABLE TO REPAIR. REGIONAL REP CALLED AND SERVICED CAR AS WELL. NUMEROUS PARTS REPLACED AT THIS POINT, WITHOUT RESOLUTION. VERY BIG SAFETY ISSUE FOR OBVIOUS REASONS. DATE OF 1ST INCIDENT 3/9/2010. DATE OF MOST RECENT INCIDENT 5/26/2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276841July 15, 2009
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
TL*THE CONTACT OWNS A 2008 BMW 328XI. WHILE DRIVING VARIOUS SPEEDS, THE EXTERIOR SIDE VIEW MIRRORS ROTATED WITHOUT BEING MANIPULATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE SIDE VIEW MIRRORS CONTINUED TO FAIL AND CAUSED THE CONTACT TO LOSE VISIBILITY IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A SECOND INSPECTION AND IT WAS DETERMINED THAT THE SEAT CONTROL MODULE WAS FAILING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THE FOLLOWING DAY. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO A DIFFERENT BMW DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 14,000 AND CURRENT MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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