BMW 328i Complaints (2013)

257 consumer complaints on file.

#11242868August 9, 2019
ENGINE
CAM SHAFT AND CRANK SHAFT SENSORS HAVE FAILED CAUSING TIMING CHAIN TO FAIL. THE ENGINE IS NOT SALVAGEABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242628August 8, 2019
ENGINE
EXHAUST STARTED EMITTING WHITE SMOKE DURING A COLD START. TOOK IT IN TO SERVICE AND THE OIL SUPPLY LINE IS BAD AND SENDING OIL THROUGH THE EXHAUST. $1500 REPAIR. MEANWHILE A RECALL WAS ISSUED A FEW YEARS AGO FOR THIS VEHICLE BUT OUR VIN DOESN'T FALL UNDER IT. ???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233993July 22, 2019
AIR BAGS
THE PASSENGER AIRBAG RESTRAINT MALFUNCTION SENSOR KEEPS POPPING UP. I BELIEVE THIS SHOULD BE APART OF THE RECALL ASSOCIATED WITH THE SENOR IN THE SEAT MALFUNCTIONING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229501July 5, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
SUSPENSION FAULT WHEN DRIVE FEELS LIKE THE CAR ITS LOWERED AND FEEEL EVERITHYNG WITH NO REASON AND THE STAVILITY ITS WEAR I ALMOST KILL MYSELF BMW HAVE TO CHECK THIS ERROR ON SUSPENSION OXNARD CALIFORNIA 93033
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220701June 17, 2019
ENGINE
WHINING OF THE ENGINE TIMING CHAIN. VISIBLE MARKS ON CHAIN AND ROUGH IDLE ON CAR AND HARD STARTS. TOOK TO MECHANIC AND CAUSE WAS TIMING CHAIN GUIDES BROKEN. SHINY MARKS CAN BE SEEN ON THE CHAIN. CAN BE HEARD WHILE VEHICLE IS IN MOTION, NAMELY WHEN THERE ISN'T MUCH WIND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217636June 3, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 BMW 328I. WHEN THE CONTACT PLACED THE VEHICLE IN PARK, SHE NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED SEWELL BMW OF GRAPEVINE (LOCATED AT 1111 E STATE HWY 114, GRAPEVINE, TX 76051) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V627000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,149.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217229June 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
PURCHASED THE VEHICLE IN LATE MARCH. WE HAVE ALREADY HAD TO GO TO THE REPAIR SHOP MORE THAN 3 OCCASIONS. I BELIEVE THEY ARE USING FAULTY PIECES IN VEHICLES. WE SPENT 13K AND PUT DOWN 4K. NOW WORKING 2 MONTHS THE REPAIRS ARE COSTING CLOSE TO 5K IN 2 MONTHS. I UNDERSTAND BUYING USED VEHICLES AS MY FIRST CAR WAS USED. HOWEVER I HAVE HAD NO ISSUES IN 2 YEARS. I BELIEVE THIS PIECE WAS BROKEN AND THEY DIDN'T WANT TO REPAIR THE ISSUES WITH THE CAR BASED ON COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202974April 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WAS DRIVING FROM WORK AND THE CAR JUST INSTANTLY SHUT OFF ON THE HIGHWAY. THE CAR WOULDN'T GO INTO NEUTRAL. AFTER DOING SOME RESEARCH ONLINE I SAW THAT IT'S A PROBLEM WHERE A LOT OF BMW OWNERS HAVE ENCOUNTERED. WHAT IF I GOT MY KIDS IN THE CAR THAT DAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202735April 21, 2019
ELECTRICAL SYSTEM
DOOR LOCKING MECHANISM I STARTING TO FAIL. AT TIMES IT IS IMPOSSIBLE TO OPEN A DOOR FROM THE INSIDE BECAUSE OF THE DOOR LOCK ACTUATOR WHEN THE REST OF THE CAR IS UNLOCKED. CURRENTLY, THE ONLY METHOD TO UNLOCK IT WOULD BE FROM THE KEY OR THE DOOR UNLOCK BUTTON IN THE CENTER OF THE VEHICLE. THIS COULD BE DANGEROUS IN SITUATIONS WHERE ONE WOULD NEED TO EXIT THE VEHICLE BUT THEY CANNOT BECAUSE THE DOOR WILL NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194390April 7, 2019
SERVICE BRAKES
DRIVER SIDE BRAKE LIGHT AND SIGNAL LIGHT CONNECTOR MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194490April 7, 2019
AIR BAGS, STRUCTURE:BODY, ENGINE
CAR INVOLVED IN REAR END COLLISION AND CAR CAUGHT FIRE AND BURNED UP. AIR BAGS DID NOT DEPLOY. CAR WAS IN SLOW MOTION APPROACHING A STOP LIGHT WHEN HIT IN REAR . ROAD CONDITIONS SUNNY AND DRY. MY CAR WAS PUSHED INTO CAR IN FRONT CAUSING MORE DAMAGE. ACCIDENT OCCURRED IN ILLINOIS 159 IN GLEN CARBON,ILL.
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#11193014April 1, 2019
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
AN AIRBAG FAULT APPEARS AS 'PASSENGER RESTRAINING MALFUNCTION. KEEP WEARING SEATBELT AND CONTACT NEAREST DEALER. ' THIS CODE CAME UP OVER A YEAR AGO AND THE DEALER CLEARED THE CODE. NOW IT'S BACK AFTER BEING ON AND OFF FOR OVER 6MONTHS. THIS TIME IT'S CONSTANT AND THE DEALER TODAY SAID THAT THE SENSOR PAD UNDER THE SEAT / SENSOR HAS TO BE REPLACED. THE COAST IS $1400. THIS IS NOT RIGHT AND FAIR. IN CASE OF AN ACCIDENT MY PASSENGER WILL NOT BE PROTECTED. 1000S ONLINE COMPLAIN OF THE SAME ISSUE AND BMW ISN'T DOING ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186257March 12, 2019
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON THE FWY. THE SYSTEM IN MY CAR ANOUNCED FOR ME TO STOP AS IT WAS DETECTING AN ERROR. I PULLED ASIDE TURN OFF THE ENGINE, WAITED SOME TIME, TURNED ENGINE BACK ON AND CAR WOULD NOT START. CALLED TOWING SERVICES AND TAKEN TO A MECHANIC. PER MECHANIC THE MOTOR ENGINE DIED. HAD NO CAR SINCE 12/20/2018. PLEASE ASSIST INCIDENT HAPPEN ON 12/20/2019 NEAR CERRITOS CALIFORNIA. 605 S FWY AROUND 6:30AM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175132February 8, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
AT STOP LIGHT, WARNING ON THE DASHBOARD "DRIVE MODERATELY, INCREASED STEERING EFFORT REQUIRED. CONSULT SERVICE CENTER." THE STEERING WAS VERY TOUGH TO ROTATE AND IT CREATED PANIC. AFTER A COUPLE OF HOURS, RESTARTED CAR AND THE STEERING WAS MORE MANAGEABLE. DEALER CAME BACK SUGGESTING THE CAR NEEDS "REPROGRAMMING" AND DESPITE UNDER BMW PLATINUM EXTENDED WARRANTY 236 USD WAS CHARGED . SHOULD HAVE BEEN COVERED OR AN OUTRIGHT RECALL INSTEAD OF CHARGING AS IF IT IS A FEATURE. I WOULD REQUEST NHTSA TO LOOK INTO THE MATTER AND MAKE BMW RESPONSIBLE FOR SUCH MISTAKES INSTEAD OF CONSUMER PAYING. I COULD HAVE BEEN IN AN ACCIDENT ON THE FREEWAY FOR A SOFTWARE BUG WHICH BMW CREATED. IF THIS IS HOW BMW INTENDS TO MAKE MONEY OF SERVICE, IT IS A SERIOUS CORRUPTION AND SHOULD BE INVESTIGATED. LET ME KNOW IF YOU IF YOU NEED ANY FURTHER INFORMATION TO MAKE A CASE OR TEST THE CAR. FAULT CODES 4823C2 480AB8
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171980January 24, 2019
UNKNOWN OR OTHER
THERE IS A TURBO PROBLEM. MY CAR IS SHAKING WHEN I TURN IT ON. WHEN I REVERSE, THE CAR SHUTS DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171734January 23, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE VEHICLE WAS GOING DOWN A HILL (STRAIGHT FORWARD) ON A CA CITY STREET WHEN THE DRIVER SHIFTED FROM AUTO TO MANUAL GEAR. INSTEAD OF WORKING AS EXPECTED, THE CAR UNDERWENT A SUDDEN ACCELERATION AND BRAKING PROVED INEFFECTIVE. THROUGH A COUPLE SECONDS OF ATTEMPTED BRAKING WITH NO RESPONSE, THE CAR KEPT ON ACCELERATING INSTEAD. FINALLY, AFTER MAKING TWO TURNS ON THE HILL, THE CAR SPUN COMPLETELY OUT OF CONTROL AND SWERVED TO THE OTHER SIDE OF THE STREET WHERE IT CRASHED THROUGH FIVE TREES AND EVENTUALLY STOPPED. THE DRIVER LOSS OF CONSCIOUSNESS AND DELIVERED TO ER. THE WEATHER CONDITION WAS GOOD. THE FAILURE MILEAGE WAS 79,541. POLICY REPORT FILED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11163339December 25, 2018
ENGINE
A BURN SMELL IS COMING THRU THE VENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157273December 10, 2018
UNKNOWN OR OTHER
DRIVING WEST ON I-70 FROM INDIANAPOLIS, IN TOWARDS TERRE HAUTE, IN SUNROOF EXPLODED OUTWARD. EXTREMELY LOUD NOISE LIKE GUN SHOT. VERY LITTLE TRAFFIC AND NOTHING HIT MY CAR. GOING 70 IN 70MPH ZONE. TEMP APPROX. 38 DEGREES. GLASS FELL IN TO VEHICLE AND ON ME AND IN HAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154001November 26, 2018
STRUCTURE:BODY
WHEN IN PARK OR WITH ENGINE "OFF" THE DRIVER AND PASSENGER DOORS FAIL TO OPEN WHEN INTERNAL HANDLE IS PULLED. THE PIN RISES WHEN HANDLED IS PULLED AND RETRACTS BACK WHEN HANDLE IS RELEASED FAILING TO "UNLOCK" THE DOOR. VEHICLE CANNOT BE EXITED IN A CASE WHEN FAST EGGRES IS NEEDED OR WHEN THERE IS NO POWER TO USE THE POWER LOCK/UNLOCK. CAN BE DEADLY IN A CAR FIRE OR SIMILAR GRAVE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143336October 27, 2018
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
PASSENGER AIRBAG RESTRAINT ERROR OCCURS SECONDARY TO A FAULTY BATTERY CABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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