BMW 328i Complaints (2010)

155 consumer complaints on file.

#11000250June 20, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT LOST ALL POWER STEERING ABILITY BOTH TIMES THE FAILURE RECURRED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979805April 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT WAS ALSO INFORMED BY THE LOCAL DEALER THAT NHTSA WAS RESPONSIBLE FOR DETERMINING WHICH MANUFACTURER WOULD RECEIVE THE PARTS FOR THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968991March 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967465March 21, 2017
AIR BAGS
THE PASSENGER SIDE "SEAT MAT SWITCH" FAILED, DISABLING THE SRS SYSTEM. A LOCAL BMW DEALERSHIP REPLACED THE DEFECTIVE PART CHARGING ME $1264.20. THIS VEHICLE WAS PURCHASED NEW BY ME; WAS NEVER INVOLVED IN AN ACCIDENT; HAD ACCUMULATED 48116 MILES ON THE ODOMETER. BMW REFUSED TO ACKNOWLEDGE RESPONSIBILITY; HOWEVER THIS PROBLEM HAS BEEN REPORTED A NUMBER OF TIMES TO BMW AND IT DID ACKNOWLEDGE PRIOR YEARS' PROBLEM WITH THIS PART AND AUTHORIZED WARRANTY EXTENSIONS FOR OVER 70,000 VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954218February 13, 2017
AIR BAGS
TAKATA RECALL BY BMW NOTIFICATION. THAT DRIVERS AIRBAG COULD EXPLODE IN THEW EVENT OF A CRASH. LETTER DATED MARCH 2016, BUT UP TO TODAY'S DATE FEBRUARY 13, 2017 STILL NO PARTS . VEHICLE REMAINS UNREPAIRED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953771February 9, 2017
ELECTRICAL SYSTEM, WHEELS
THERE IS AN ELECTRICAL SHORT IN MY CAR (BMW 328XI 2010). THIS ELECTRICAL SHORT CAN NOT BE FOUND EASILY. IT CAUSES MY CAR TO LOOSE POWER WHILE DRIVING OR IT WILL NOT RESTART AFTER ONLY MINUTES AFTER TURNING THE CAR OFF. THE POWER LOSS DUE TO THE ELECTRICAL SHORT/ISSUE OCCURS WITHOUT WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947280January 24, 2017
AIR BAGS
WHILE BMW HAS ISSUED A RECALL FOR THE PARTS, THEY SEEM TO BE PLAYING GAMES WITH ME AND NOT GETTING ANY WORK DONE REGARDING THE PART IN QUESTION NEEDED FOR THE AIRBAGS. I WAS TOLD BY MY LOCAL BMW SOUTH MOTORS THAT THE PART NEEDED TO BE ORDERED FROM BMW NORTH AMERICA. THEN I FOUND OUT THE PART HAD TO COME IN FROM GERMANY, WHICH FOR A RECALL OF SUCH GRANDEUR, I FIND STRANGE THE PART HAS TO BE IMPORTED. ANYWAY, IT HAS BEEN CLOSE TO 3 MONTHS THAT I AM IN THIS ORDEAL WITH NO SOLUTION DONE AND NOTHING DONE TO MY AIRBAGS, THEREBY RISKING MY SAFETY ALL BECAUSE BMW NORTH AMERICA DOES NOT WANT TO DISCLOSE ANY DETAILS OF THEIR DOINGS. THEY TOLD ME THE PART WAS SENT, BUT SOUTH MOTORS HASN'T RECEIVED THE PART. WHILE I BELIEVE SOUTH MOTORS, I DO NOT BELIEVE BMW N.A IS BEING HONEST. THEY REFUSED TO DISCLOSE ANY DETAILS SUCH AS TRACKING INFORMATION OR ANYTHING RELEVANT TO THIS INVESTIGATION. THEY ALSO HAVE REFUSED TO COOPERATE WITH SOUTH MOTORS OR MYSELF TO GET THE PROBLEM RESOLVED. THEY HAVE NOT ACKNOWLEDGED THE PRODUCT MAY HAVE BEEN LOST IN TRANSIT FOR ALL WE KNOW...BECAUSE THEY REFUSE TO DISCLOSE ANY INFORMATION. MY LIFE AND SAFETY ARE ON THE LINE EACH TIME I GET INTO MY CAR AND IF BMW IS GOING TO PLAY CAT AND MOUSE WITH CONSUMERS THE WAY IT'S DOING THEN I THINK THEY NEED TO BE CHASTISED FOR THIS. SINCE THEY WILL NOT LISTEN TO ME AND HAVE REFUSED TO HELP ME OUT IN ANY WAY, I AM FORCED TO TURN TO THIS AGENCY FOR HELP. I LOOK FORWARD TO GETTING ANSWERS, AN ADMISSION OF FAULT AND APOLOGY FROM BMW, AS WELL AS MOST IMPORTANTLY, THE CORRECT PART, BRAND NEW, SENT TO SOUTH MOTORS BMW, TO BE PROMPTLY REPLACED SO THAT MY AIRBAGS ARE IN WORKING ORDER AND SAFE FOR MYSELF AND FELLOW MOTORISTS. THANK YOU FOR YOUR ATTENTION ON THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944552January 12, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING APPROXIMATELY 65 MPH, THE CRUISE CONTROL WARNING INDICATOR ILLUMINATED. THE HEATER FAILED, THE GAUGES ON THE INSTRUMENT PANEL FLICKERED, THE TURN SIGNALS FAILED, AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A BMW DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934346December 10, 2016
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930194December 6, 2016
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2010 BMW 328I. WHEN THE IGNITION WAS STARTED, THE AIR BAG AND SEAT BELT WARNING INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT SENSOR FAILURE OCCURRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 89,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926965November 18, 2016
AIR BAGS
FIX MY AIRBAG BEFORE IT KILLS ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! FIX IT FIX IT FIX IT FIX IT DO YOU UNDERSTAND ENGLISH? FIX MY AIRBAGS WHAT PART OF FIX DO YOU NOT UNDERSTAND?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924878November 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS INFORMED THAT THE PARTS WERE AVAILABLE FOR OLDER MODELS. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915201October 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909528September 25, 2016
AIR BAGS
SIX MONTHS AFTER THE RECALL WAS ANNOUNCED ADVISING ME OF THE POTENTIAL FOR SERIOUS DEATH OR INJURY AS A RESULT OF AIRBAG INFLATOR RUPTURING. I HAVE RECEIVED NO ADDITIONAL NOTIFICATION, AND FEEL THAT 6 MONTHS IS IN EXCESS OF A REASONABLE AMOUNT OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909570September 25, 2016
ENGINE
TODAY WHILE DRIVING WITH MY FAMILY TO THE AIRPORT ON THE HIGHWAY MY 2010 BMW 328I SUDDENLY SHUT OFF. I DIDN'T REALIZE THE ENGINE HAD DIED SO I KEPT GOING UNTIL THE CAR GOT DANGEROUSLY SLOW. THEN I HAD TO PULL OVER 4 LANE TO THE RIGHT AND MIRACULOUSLY WITHOUT ANY INCIDENT. I TRIED RESTARTING BUT IT WOULDN'T AND I HAD TO GET IT TOWED TO THE DEALER. THIS WAS A DANGEROUS SITUALTION AND I AM WORRIED ABOUT GIVING THIS CAR BACK TO MY WIFE WHO IS THE PRIMARY DRIVER. I PURCHASED THIS CAR FOR SAFETY REASONS AND THAT CONFIDENCE IS BADLY DAMAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903264September 2, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING APPROXIMATELY 65 MPH, THE MOTOR SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS NOT RESTARTED AND COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899414August 30, 2016
AIR BAGS
TAKATA RECALL WITH BMW 328I I WAS SENT A NOTICE BY BMW IN FEB. 2016 ABOUT THE RECALL AND THAT THE PARTS TO REPAIR IT WERE NOT AVAILABLE YET. IT'S BEEN 6 MONTHS. THERE HAS TO BE A REMEDY TO FIX THIS PROBLEM BEFORE AN ACCIDENT OCCURS. THE POTENTIAL HARM FROM THIS IS "SERIOUS INJURY OR DEATH." THIS IS NOT SOMETHING THAT SHOULD TAKE 6 MONTHS TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881573June 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 10/18/16 *BF UPDATED 10/18/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860530April 20, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING 75 MPH, THE CONTACT HEARD A LOUD THUMP AND "CATASTROPHIC FAILURE" APPEARED ON THE MESSAGE BOARD. THE VEHICLE WAS NO LONGER OPERABLE. ONCE THE VEHICLE CAME TO A STOP, THE CONTACT NOTICED OIL POURING OUT THE ENGINE COMPARTMENT ONTO THE GROUND. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT IT NEEDED THE ENGINE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851937March 28, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE RECURRED AFTER ONE WEEK AND THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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