BMW 328i Complaints (2009)

193 consumer complaints on file.

#11020017August 28, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
" TAKATA RECALL " : I REMEMBER THE MOMENT MY CAR ACCIDENT HAPPENED ( 7-18-17 ) : WHEN I ARRIVED DEL MAR PHARMACY'S PARKING LOT ([XXX] ), ABSOLUTELY I SLOWED DOWN MY CAR AND APPROACHING THE PARKING SPACE. WHEN MY CAR 'S FRONT TIRES TOUCH ONE SIDE OF THE PAVEMENT ( THERE ARE 2 PAVEMENTS SEPARATED APART ABOUT 3 FEET WITH SOIL WHERE ARE PLANTED WITH FLOWERS, EACH PAVEMENT IS APPROXIMATELY 1/2 FOOT THICK AND 1/2 FOOT HIGH ). WHILE I STEPPED ON MY CAR'S BRAKE PEDAL, I FELT THE CAR SUDDENLY LOSE CONTROL AND IT JUMPED ON MY SIDE'S PAVEMENT, AND ALMOST AT THE SAME TIME, BOTH AIR BAGS BURST, MADE THE CAR RAN OVER TO ALMOST A HALF OF THE DISTANCE BETWEEN 2 PAVEMENTS ( ABOUT MORE THAN 2 FEET ) AND HITTING THE REAR OF ANOTHER PARKING CAR ( ON OPPOSITE SIDE OF MY CAR'S PARKING SPACE ( LOT ). I DIDN'T KNOW WHAT REASON HAD MADE THE BRAKING SYSTEM DIDN'T FUNCTION WELL, THEN THE CAR JUMPED ON THE PAVEMENT, AND BOTH AIR BAGS SUDDENLY BURST, MADE THE CAR MADLY JUMP OVER TO ANOTHER SIDE OF PARKING SPACE ( OPPOSITE SIDE ) AND MADE THE ACCIDENT SERIOUS ( 1 CAR'S REAR ALMOST WAS CRASHED, ANOTHER CAR'S REAR ON THE OTHER SIDE OF PARKING SPACE WAS HIT BY THIS CAR' S HEAD . FINALLY, THE POLICE CAME TO MAKE THE REPORT, AND MY CAR WAS TOWED AWAY TO MY FRIEND'S PARKING LOT. AFTER 1 WEEK, I CALLED THE REPAIR SHOP WHICH FIXED MY CAR'S BRAKE SYSTEM IN JUNE. NOW IT IS STILL THERE, AND WAITING FOR BMW INVESTIGATING MORE THAN 3 WEEKS ALREADY, BUT STILL WITHOUT ANY RESULT IF YOU STILL HAVE ANY QUESTIONS, PLEASE JUST EMAIL ME. I WILL DO MY BEST TO EXPLAIN EVERY DETAIL. SINCERELY, YOURS : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11019774August 25, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I WAS DRIVING MY 2009 BMW 328I SEDAN ON THE HIGHWAY DURING PEAK MORNING OFFICE HOUR (~ 07:45 AM CST) ON AUGUST 24TH 2017 WHEN ALL OF A SUDDEN THE STEERING CONTROL STARTED BEHAVING WEIRD. THE STEERING WHEEL WAS NOT STAYING STRAIGHT. IT WAS GOING TO THE EXTREME LEFT AND RIGHT RESULTING IN THE CAR GOING ALL OVER THE LANES BY ITSELF. I WAS SCARED AND PANICKED AT THIS SUDDEN BEHAVIOR OF THE CAR. ULTIMATELY I HIT THE BRAKES AND THE CAR SEEMED TO GET BACK TO CONTROL. I PULLED OVER TO THE SHOULDER AND GOT THE CAR TOWED TO MY HOME. NOTE THAT THE CAR WAS NOT DRIVEN FOR A MONTH AS I WAS ON VACATION. I AM THANKFUL TO GOD THAT I AM SAFE AND DIDN'T HIT OR GET HIT BY ANOTHER CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014276August 10, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013940August 9, 2017
AIR BAGS, SEAT BELTS
MY PASSENGER AIRBAG OFF AND SEATBELT WARNING LIGHTS ARE CONSTANTLY LIT UP ON BOTH THE DASH AND THE AIRBAG LIGHT ON THE ROOF. THIS BEGAN A COUPLE MONTHS AGO ONE DAY WHEN I STARTED THE CAR AND HAS BEEN CONSTANT SINCE. I BROUGHT MY CAR IN TO BE DIAGNOSED AND WAS TOLD THAT I HAVE A FAULTY PASSENGER OCCUPANCY SENSOR, AND WAS QUOTED $1,100 TO REPAIR. IT HAS COME TO MY ATTENTION THAT THERE WAS A RECALL ON THIS SENSOR IN MANY 2004-2007 BMW VEHICLES INCLUDING THE 328I, JUST NOT MY YEAR. I HAVE SEEN A LARGE NUMBER OF COMPLAINTS ONLINE BY OTHER OWNERS OF THE SAME PROBLEM THAT ALSO FEEL THAT OUR VEHICLES SHOULD BE INCLUDED IN THE RECALL OF A FAULTY PART THAT IS DAMAGING TO THE SAFETY AND GENERAL FUNCTIONING OF THE VEHICLE. WE HAVE ALL ALREADY JUST HAD TO WAIT FOR OVER A YEAR TO HAVE THE TAKATA RECALL DONE, MINE IS JUST NOW BEING COMPLETED. I AM VERY DISAPPOINTED IN THE SAFETY FUNCTIONS OF BMW AS WELL AS THEIR HANDLING OF SUCH ISSUES, AND WISH TO HAVE ADDITIONAL VEHICLES OUTSIDE OF THOSE THREE YEARS INCLUDED SEEING AS IT IS THE SAME EXACT FAULTY SENSOR THAT AFFECTS THOSE CARS. I BELIEVE THAT NOT DOING SO WOULD WARRANT A LEGAL CLAIM AND FOLLOWING CLASS ACTION LAWSUIT IF BMW CONTINUES TO REFUSE AND IGNORE CLAIMS ON THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013375August 7, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BMW OF PEABODY LOCATED AT 221 ANDOVER ST PEABODY, MA 01960) WHO STATED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012897August 4, 2017
FUEL/PROPULSION SYSTEM
TAKATA RECALL: THE CAR WHILE BEING DRIVEN WILL JUST STALL ALL POWER IS LOST, AND THEN AFTER ABOUT 30 MINUTES IT WILL START BACK UP. IT IS HARD TO HAVE IT REPAIRED BECAUSE IT IS NOT DISPLAYING THE ISSUE WHEN THE MECHANIC LOOKS AT IT. BUT IS SHOWS AN ERRORS CODE OF FUEL PUMP OVER HEATING. I HAVE HAD ALL SEVERAL REPAIRS DONE AND NOTHING HELPS. I CAN'T JUST KEEP DUMPING MONEY IN TO SEE IF THIS MIGHT ELIMINATE THE ISSUE. I SEE THIS HAS BEEN A PROBLEM WITH A NUMBER OF BMW MODELS. I CAN NOT SAFELY DRIVE THE CAR OR SELL IT, IT COULD CAUSE A HORRIFIC AUTO ACCIDENT. I BELIEVE IT IS AN ISSUE INVOLVING SOME PART OF THE FUEL PUMP SYSTEM. I HAVE SEEN RECALLS FOR SOME BMW MODELS WITH THESE ISSUE BUT NOT MINE. I HAVE HAD IT IN THE SHOP 5 TIMES SINCE APRIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011741July 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AUTO HERMANA BMW (LOCATED ON CALLE ACUARELA #106, CARRETERA 20 KLM 4.0, GUAYNABO, PR 00969). THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 10/23/17 *BF THE CONSUMER STATED THE VEHICLE WAS REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002896July 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LAUDERDALE BMW OF PEMBROKE PINES (LOCATED AT 14800 SHERIDAN ST, PEMBROKE PINES, FL 33028, (954) 620-5050) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993123June 5, 2017
AIR BAGS
TAKATA RECALL. CALLED BMW AND THEY SAID THE PARTS STILL ARE NOT AVAILABLE YET TO FIX THE RECALL. IT'S BEEN OVER A YEAR. THIS IS NOT ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984943May 11, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING APPROXIMATELY 75 MPH, THE FUEL PUMP INDICATOR ILLUMINATED AND THE VEHICLE STALLED AND SHUT OFF. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAITED FOR A WHILE IN THE PRESENCE OF A POLICE OFFICER, WHO WAS ABOUT TO CALL FOR A TOW TRUCK WHEN THE VEHICLE RESTARTED. THE CONTACT STARTED TO DRIVE AWAY, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983375May 3, 2017
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, STEERING
WHILE DRIVING THE CAR, IT LOSES POWER COMPLETELY AND THE ENGINE SHUTS OFF. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING ON THE FREEWAY AT HIGH SPEED. IT IS A VERY DANGEROUS SITUATION, AS THE CAR QUICKLY DECELERATES AND POWER STEERING NO LONGER WORKS. I HAVE BEEN INCREDIBLY LUCKY TO BE ABLE TO GET TO THE SIDE OF THE HIGHWAY AFTER LOSING POWER EACH TIME (IT HAS HAPPENED ON THE FREEWAY 5 TIMES NOW). THE CAR WILL NOT START AFTER IT LOSES POWER AND PUTS UP A RANDOM CHECK ENGINE ERROR. SOMETIMES, AFTER SITTING FOR A PERIOD OF TIME, IT WILL START UP, BUT THIS SEEMS TO BE COMPLETELY RANDOM, AS IT HAPPENS SOMETIMES, BUT NOT ALWAYS. I HAVE TAKEN THE VEHICLE TO BMW SEVERAL TIMES NOW AND THEY HAVE REPLACED SEVERAL PARTS AND ASSURED ME IT IS FIXED, BUT IT KEEPS HAPPENING. I AM NOW VERY CONCERNED FOR MY FAMILY'S SAFETY. I REALIZE THE CAR IS A 2009 MODEL, AND IT HAS A LITTLE OVER 100,000 MILES ON IT, BUT THIS TYPE OF POWER LOSS SHOULD NOT BE HAPPENING OVER AND OVER AGAIN, ESPECIALLY WHEN IT HAS BEEN TAKEN TO THE BMW DEALER. I HAVE SPECIFIED THE LAST INCIDENT IN THE "WHEN DID THIS HAPPEN" QUESTION BELOW, BUT THE PROBLEM STARTED ABOUT 6 WEEKS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980001April 23, 2017
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON THE INTERSTATE, I ACCELERATE AND WITHOUT WARNING, DASHBOARD LIGHTS UP WITH "SERVICE ENGINE SOON" AND VARIOUS OTHER LIGHTS, POWER STEERING GOES OUT, AND I HAVE TO MANEUVER CAR ACROSS LANES OF ONCOMING TRAFFIC TO A SAFE SHOULDER. I TURN ON HAZARDS, REMOVE KEY AND WAIT SEVERAL MINUTES. THE CAR TURNS OVER BUT DOESN'T START. I WAIT LONGER, TURN OFF HAZARDS, RE-INSERT KEY AND CAR STARTS UP. I AM ABLE TO CONTINUE DRIVING, BUT AVOID HARD THROTTLE. THIS HAPPENED 2 MONTHS AGO, AND I TOOK IT TO A LICENSED MECHANIC WHO DIAGNOSED AS FAULTY FUEL PUMP AND REPLACED IT. THE CAR THEN HAD VACUUM LEAK FOLLOWED BY A COMPLETE REPLACEMENT OF VALVE COVER. THE ISSUE I EXPERIENCED ON THE INTERSTATE WAS IDENTICAL TO WHAT OCCURRED BEFORE THOSE REPAIRS WERE DONE AND BEARS A STRIKING RESEMBLANCE TO ISSUES DESCRIBED IN THE 2013 BATTERY CABLE RECALL, YET MY VIN # IS NOT INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965649April 11, 2017
AIR BAGS
2009 BMW 328I. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIR BAG RECALL NOTICE. *SMD UPDATED 04/11/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970807April 5, 2017
AIR BAGS, ELECTRICAL SYSTEM, STEERING
"TAKATA RECALL" I HAVE A COMPLAINT FILED REGARDING AN ELECTRICAL ISSUE I HAD WITH MY VEHICLE WHICH RESULTED IN A MOTOR VEHICLE CRASH (NHTSA ID NUMBER: 10781956. MY CAR WAS EQUIPPED WITH TAKATA AIRBAGS, 4 OF 6 AIRBAGS DEPLOYED. THE AIRBAG FROM THE DRIVER SIDE CAUSED INJURIES TO MY FACE AND ARM. I RECEIVED A RECALL LETTER FROM BMW 4 MONTHS AFTER THE ACCIDENT THAT RESULTED IN THE NEED FOR PHYSICAL THERAPY DUE TO THE INJURIES TO MY ARM AND SHOULDER FROM THE IMPACT OF THE AIRBAG, WHICH ALSO CUT MY FOREARM. THE STEERING WHEEL ON MY VEHICLE FROZE WHILE DRIVING AND IN MY ATTEMPT TO GET THE WHEEL TO TURN, MY BRAKES ALSO FAILED. I HAD BOTH ARMS COVERING THE WHEEL TO TRY AND GET IT TO BUDGE. THE ONLY WAY MY VEHICLE STOPPED WAS BECAUSE I CRASHED INTO A CAR WAITING AT THE OPPOSITE LIGHT. BOTH ARMS WERE COVERING THE AIRBAG AT THE TIME IT DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10959801March 9, 2017
AIR BAGS, SEAT BELTS
I SEE THERE WAS A PREVIOUS RECALL FOR EARLIER MODELS INVOLVING THE SEAT OCCUPANCY SENSOR MATS CRACKING. MY 2009 BMW 328I CONVERTIBLE CAR NOW HAS THE WARNING AIRBAG AND SEATBELT LIGHT ON IF ANYONE IS IN THE PASSENGER SEAT. THIS OCCURS WHETHER OR NOT I AM DRIVING OR NOT. I HAD MY CAR SCANNED AND THE ERROR CODE IS 93C3 PASSENGER SEAT OCCUPANCY DETECTOR. I AM NOW CONCERNED IF AIRBAG AND SEATBELT WILL WORK IN CASE OF COLLISION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949213February 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN FEBRUARY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944122January 10, 2017
AIR BAGS
TAKATA RECALL- I WAS NOTIFIED IN MARCH 2016 THAT MY AIRBAGS ARE DEFECTIVE, I HAVE CALLED BARON BMW IN OVERLAND PARK, KS THE STATUS & HAVE BEEN TOLD IT WOULD BE A COUPLE OF MONTHS. THAT WAS LAST SEPTEMBER. IT IS NOW ALMOST 1 YEAR FROM MY NOTICE & BMW HAS NOT DONE ANYTHING. I HAVE ALSO EMAILED THE CUST SERV. FOR BMW WITH NO RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934470December 10, 2016
AIR BAGS
TAKATA RECALL: I HAVE NOT YET BEEN CONTACTED TO HAVE THE AIRBAG IN MY VEHICLE REPLACED. MY PARTNER WHO IS AN OCCASIONAL DRIVER AND FREQUENT PASSENGER IN THE VEHICLE IS NEWLY PREGNANT. MY CAR IS QUITE OLD. WE LIVE IN HAWAII, A STATE WITH ONE OF THE HIGHEST LEVELS OF HUMIDITY. A POTENTIAL INFLATOR RUPTURE COULD CAUSE SERIOUS INJURY OR DEATH TO ME, MY PARTNER, OR OUR UNBORN CHILD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928986December 1, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS DIAGNOSED AS HAVING AN ELECTRICAL FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927539November 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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