BMW 328i Complaints (2015)

125 consumer complaints on file.

#11321234April 15, 2020
ENGINE
THERMOSTAT IS REPEATEDLY STICKING IN OPEN POSITION. VEHICLE HAS LESS THAN 75,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302477January 28, 2020
EXTERIOR LIGHTING
MY 2015 BMW 328I LEFT TURN SIGNAL AND LEFT BRAKE HAVE MALFUNCTIONED FOR SOME MONTHS NOW. I HAVE REPLACED THE BULBS AND ITS NOT WORKING. I KNOW IT HAS TO BE SOME ELECTRICAL PROBLEM. THERE ARE MANY KNOW ISSUE LIKE MINE BUT THERE IS NOT A RECALL FOR MY MODEL BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298517January 11, 2020
UNKNOWN OR OTHER
DRIVER'S DOOR AND FRONT PASSENGER'S DOOR WILL NOT OPEN WITH THE INTERIOR DOOR LEVER. THIS IS AN INTERMITTENT PROBLEM THAT CAN HAPPEN ONCE A MONTH OR ONCE A WEEK. LOCK KNOB ON THE DOOR POPS UP AND THEN BACK DOWN WHEN USING THE LEVER. THE ONLY WAY TO UNLOCK THE DOOR IS TO PRESS THE DASH DOOR LOCK BUTTON. THIS IS EXTREMELY DANGEROUS AS ALL BMW'S HAVE AN AUTOMATIC BATTERY DISCONNECT IN THE EVENT OF AN ACCIDENT; THEREFORE THERE WOULD BE NO WAY TO EXIT THE VEHICLE! I SPOKE TO THE LOCAL BMW SERVICE AGENT AND HE SAID THEY KNEW OF THE PROBLEM BUT IT WAS NOT COVERED BY BMW. THIS SHOULD BE A SAFETY RECALL!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296828January 3, 2020
VEHICLE SPEED CONTROL
I PULLED INTO MY LONG NARROW DRIVEWAY (ABOUT 100 FEET) SLOWLY AT ABOUT 3 MPH. I LET THE CAR GO BY ITS MOMENTUM AND LIGHTLY PRESSED ON THE BRAKE SO IT COULD COME TO A COMPLETE STOP. WHEN THE CAR APPROXIMATELY ABOUT 7 FEET FROM THE FRONT OF THE GARAGE, IT ACCELERATED SUDDENLY AND SMASHED THROUGH THE FRONT DOOR AND PART OF THE GARAGE. I PUT MORE PRESSURE ON THE BRAKE, BUT IT KEPT GOING AND HIT THE BACK WALL BEFORE THE ENGINE SHUT OFF. THE AIRBAGS DID NOT GO OFF. I REPORTED THE INCIDENT TO THE POLICE AND MY INSURANCE, AND THE INSURANCE DECLARED THE CAR WAS TOTAL LOSS AND THEY TOWED IT AWAY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11282705November 27, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY 2015 BMW 328I X DRIVE LEFT TURN SIGNAL AND LEFT BRAKE HAVE MALFUNCTIONED SINCE I BOUGHT THE CAR. THE SAME THING HAPPEN IN MY MOTHER'S BMW 328 SERIES AS WELL AND A RECALL WAS OPEN. THERE IS A OPEN RECALL ON THE BRAKE LIGHT AND TURN SIGNALS BUT NOT FOR MY ACTUAL VEHICLE. I HAVE REPLACED THE BULBS SO I KNOW IT IS SOMETHING ELECTRICAL. BMW REFUSES TO FIX THE PROBLEM ALTHOUGH IT IS A KNOWN RECALL! I AM VERY DISAPPOINTED, AND JUST WANT MY LIGHT PANEL REPAIRED AS THIS IS A SAFETY ISSUE BY BMW MANUFACTURERS NOT THE OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257405September 23, 2019
STRUCTURE:BODY
INTERMITTENTLY IT IS NOT POSSIBLE TO OPEN THE DOORS FROM THE INSIDE OF MY VEHICLE USING THE DOOR HANDLE.. THE DOOR REMAINS LOCKED AND WILL NOT OPEN FROM THE INSIDE BY PULLING THE DOOR HANDLE. THE ONLY KNOWN WORKAROUND IS TO FIND THE "UNLOCK ALL DOORS" BUTTON ON THE DASHBOARD TO UNLOCK THE DOORS AND IT'S NOT CLEAR THAT THIS IS A VIABLE SOLUTION FOR ALL CASES. HERE IS A VIDEO OF THE ISSUE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=V7_UBSGJTQQ THIS IS A WIDESPREAD ISSUE FOR THE F30 GENERATION OF BMW PASSENGER CARS (2011'2019). WHAT I 'M TRYING TO UNDERSTAND IS: HOW IS SOMETHING THIS CRITICAL TO SAFETY (BEING ABLE TO EXIT THE VEHICLE, ESPECIALLY IN AN EMERGENCY) NOT SUBJECT TO A RECALL OR A AT THE VERY LEAST A TSB? I WAS TOLD THAT THIS REPAIR FOR MY VEHICLE WHICH IS JUST OUTSIDE OF THE FACTORY WARRANTY WOULD COST OVER $1000. SEE THE FOLLOWING SEARCH RESULTS FROM GOOGLE FOR AN IDEA FOR HOW WIDESPREAD THIS ISSUE IS: HTTPS://WWW.GOOGLE.COM/SEARCH?RLZ=1C1GGRV_ENUS759US759&BIW=1745&BIH=807&SXSRF=ACYBGNTJHYHICQSR6M1A49NA0N40U5TD0G%3A1569262080808&EI=AAQJXCXUMIR4SGX-P7_YBW&Q=F30+DOOR+WON%27T+UNLOCK+SITE%3AF30.BIMMERPOST.COM&OQ=F30+DOOR+WON%27T+UNLOCK+SITE%3AF30.BIMMERPOST.COM&GS_L=PSY-AB.3...215545.216457..216631...0.3..0.92.611.7......0....1..GWS-WIZ.......0I71.D3HEQY0Q1_U&VED=0AHUKEWJF7ORNXOFKAHUKVKWKHF7TD3SQ4DUDCAS&UACT=5
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219191June 11, 2019
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE INTERSTATE OR OVER 50 MPH THE VEHICLE WILL NOT ALLOW ME TO GIVE IT GAS AND A "DRIVETRAIN MALFUNCTION" COMES ON. THE CAR THEN GOES INTO LIMP MODE AND THE ENGINE SHAKES. THE VEHICLE WILL NOT ALLOW ME TO GIVE IT GAS AND BEFORE THE "DRIVETRAIN MALFUNCTION" COMES ON YOU CAN FEEL THE GAS OR FUEL PUMP JERK. THEN I AM NO LONGER ABLE TO GIVE THE CAR GAS, LIMP BODE HAPPENS, ENGINE SHAKES, AND THE CAR PUTS ITSELF IN NEUTRAL. I HAVE TO FIND A WAY TO GET IN THE EMERGENCY LANE WITHOUT GETTING HIT AND TURN THE CAR OFF FOR A FEW MINUTES TO RESET THE LIGHTS. BUT THIS HAS HAPPENED ON MORE THAN ONE OCCASION. I HAVE TAKEN IT TO A BODY SHOP TWICE, STILL NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218028June 5, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
CHASSIS STABILIZATION LIGHT ON. DRIVE MODERATELY. ABS LIGHT ON. BRAKE LIGHT ON. PICTURE OF A CAR SKIDDING. THESE WARNINGS COME ON WHEN VEHICLE IS STATIONARY OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175843February 9, 2019
ELECTRICAL SYSTEM
TRUNK WILL NOT OPEN. THE FOB, BUTTONS, LATCH...NOTHING WORKS TO OPEN THE TRUNK. THE ONLY WAY IT WILL OPEN IS IF I REACH INTO THE TRUNK FROM BEHIND THE REAR SEAT AND PULL THE EMERGENCY LATCH RELEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163277December 24, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY CAR SMELLS LIKE GASOLINE AND IS LEAKING GAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141862October 22, 2018
EXTERIOR LIGHTING
BOTH HIGH BEAM AND LOW BEAM LIGHTS ON MY 2015 BMW 328I, EQUIPPED WITH HALOGEN LIGHTS, ARE EXTREMELY DIM. THIS IS A SIGNIFICANT SAFETY HAZARD THAT NEEDS TO BE ADDRESSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139713October 11, 2018
EXTERIOR LIGHTING
LEFT BRAKE LIGHT MALFUNCTION IS PERSISTENT EVEN AFTER CHANGING THE BULB 4 TIMES, ALSO CLEANED THE CONTACTS AND KEEPS ON HAPPENING RANDOMLY. THIS HAPPENS EVEN IF THE CAR IS STATIONARY. NUMEROUS FORUM POSTS REPORT THE SAME FOR THE F30 ENGINE MODELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113985July 26, 2018
UNKNOWN OR OTHER
DOUBLE PULL HANDLE UNLOCK FEATURE NOT WORKING. WHEN I PULL THE HANDLE AFTER TURNING OFF THE VEHICLE, THE LOCK WOULD NOT UNLOCK. INSTEAD THE KNOB RETURNS TO LOCKED POSITION UNTIL I PRESS THE UNLOCK BUTTON ON CENTER CONSOLE. AS SHOWED IN THIS VIDEO HTTPS://WWW.YOUTUBE.COM/WATCH?V=IATTXL7PMOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111025July 12, 2018
WHEELS
GREETINGS: WE HAVE A 2015 BMW328I WHICH CAME WITH CONTINENTAL SPORT/CONTACT TIRES INSTALLED SINCE NEW. THE VEHICLE HAS APPROXIMATELY 26000 MILES. DURING A RECENT REGULAR MAINTENANCE VISIT IT WAS DETERMINED THAT THE TIRES HAVE BECOME UNSAFE DUE TO BROKEN/SEPARATED CORD WHICH HAS CAUSED THE TREAD TO RAISE UNEVENLY CAUSING EXCESSIVE ROAD NOISE AND VIBRATION WHILE DRIVING. THE TIRES WERE DETERMINED TO BE UNSAFE AND WERE REPLACED. WE ALSO HAD THIS SAME ISSUE ON A 2015 HONDA CIVIC EQUIPPED WITH OEM CONTINENTAL TIRES AND HAD THE SAME SYMPTOMS WHEN NEW AND THOSE TIRES WERE REPLACED PRIOR TO 1000 MILES WITH NEW CONTINENTAL OEM TIRES AND AGAIN SHOWED SCALLOPING AND UNEVEN TREAD RAISE BY 12000 MILES. WE FIND THIS A TREND WITH THESE TIRES AND HAVE PREEMPTED A CATASTROPHIC FAILURE OF THESE TIRES BY REPLACING THEM, AT OUR EXPENSE, SINCE THE DEALERSHIPS WILL NOT HONOR A TIRE WARRANTY. WE ALSO FEEL THAT THIS IS A SAFETY CONCERN THAT THE CONSUMER AND OPERATORS OF VEHICLES EQUIPPED WITH THESE TIRES BE MADE AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104576June 28, 2018
SEAT BELTS
WHEN ATTEMPTING TO ATTACH A CHILD SEAT OR A CHILD BOOSTER SEAT IN THE REAR SEATING AREA IT IS IMPOSSIBLE TO ATTACH THE SEAT BELT BECAUSE THE STRAP FROM THE BUCKLE TO WHERE THE BUCKLE IS ATTACHED TO THE BODY UNDER THE SEAT IS TOO SHORT . YOU CAN NOT HOLD THE BUCKLE AND INSERT THE BELT WITH OUT THE BUCKLE BEING FORCED INTO AND UNDER THE SEAT. I HAVE ATTACHED A CORD TO ASSIST THIS BUCKLING ISSUE BUT IT IS STILL DIFFICULT TO BUCKLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071840February 8, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
REAR SPOILER MALFUNCTION APPEARED ON MY SCREEN WHILE I WAS DRIVING ROUGHLY 30 MILES PER HOUR, THEN THE REAR SPOILER BEGAN TO SMOKE WITHIN 60 SECONDS. I PULLED THE CAR OVER TO PARK IT, AND AFTER ANOTHER 100 SECONDS, THE SPOILER CAUGHT FIRE AND WITHIN 180 MORE SECONDS THE WHOLE REAR OF THE CAR WAS ON FIRE. BY THIS TIME THE FIRE DEPARTMENT SHOWED UP AND EXTINGUISHED THE FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11033956October 16, 2017
SERVICE BRAKES
I WAS INVOLVED IN A CAR ACCIDENT INVOLVING FAILURE FOR THE CAR TO BRAKE PROPERLY AND REVING UP AFTER BEING ALMOST AT A COMPLETE STOP. I WAS DRIVING ON A TWO LANE ROAD AT APPROXIMATELY 35 MPH BEFORE NEEDING TO STOP. I APPLIED MY BRAKES AT A REASONABLE DISTANCE TO STOP FOR THE TRAFFIC AHEAD FOR A TRAFFIC LIGHT. IT WAS NOT A SUDDEN STOP OR TAILGATING SITUATION. I APPLIED MY BRAKES AND THE CAR CAME TO A STOP OR VERY NEAR STOP APPROXIMATELY 18 INCHES FROM THE REAR BUMPER OF THE CAR AHEAD OF ME. IT SUDDENLY REVVED UP AND ACCELERATED AND MOVED FORWARD WHILE MY FOOT WAS DEPRESSED FIRMLY ON THE BRAKE AT ALL TIMES. THE REVVING CONTINUED FOR SECONDS AND THE CAR LUNGED FORWARD SEVERAL TIMES. IT HIT THE CAR THE FIRST TIME AND CONTINUED REVVING AND MOVED FORWARD HITTING THE CAR IN FRONT SEVERAL TIMES. THE CAR IN FRONT WAS AT A COMPLETE STOP ALL READY WHEN I HIT IT. MY CAR WOULD NOT STOP DESPITE MY CONTINUING TO HOLD THE BRAKE DOWN FIRMLY.. IT CONTINUED TO HIT THE CAR IN FRONT OF ME 3 OR 4 TIMES BEFORE FINALLY STOPPING. THIS RESULTED IN THREE SUBSEQUENT CARS IN FRONT OF ME ALL BEING PUSHED INTO EACH OTHER. I ADVISED MY INSURANCE CARRIER AND POLICE OF THE SITUATION. THE CAR WAS TOWED TO THE BMW DEALER NEAR ME TODAY, OCTOBER 16TH AND I TOLD THEM OF THE SITUATION. I HAVE BEEN DRIVING 40 YEARS AND NEVER EXPERIENCED ANYTHING LIKE THIS AND AM VERY VERY CERTAIN THE BRAKE WAS DEPRESSED AND THE CAR AND IT WAS NOT DRIVER ERROR. I DO NOT FEEL SAFE DRIVING THIS CAR AND AM PRESENTLY AWAITING TO HEAR BACK FROM THE CAR DEALER TO HEAR OF THEIR FINDINGS. IN SPEAKING WITH THE MECHANIC (NOT THE SERVICE ADVISOR WHO WAS FINE) AND TELLING HIM THE SPECIFICS AS STATED HERE, I SENSED SKEPTICISM THAT THIS ACTUALLY OCCURRED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11001277June 25, 2017
UNKNOWN OR OTHER
MY COMPLAINT CONCERNS THE RADIO, AND RECEPTION. I HAVE BEEN TO 3 DIFFERENT DEALERSHIPS IN 3 DIFFERENT TOWNS AND HAVE BEEN TOLD ON 3 DIFFERENT OCCASIONS THE RADIO/ANTENNA IS OK. THE PROBLEM IS I HAVE A 2007 BMW AND A 3012 GOTD FUSION, AS WELL AS MY FORMER SPOUSE HAS A 2017 FORD MUSTANG AND THERE IS NO PROBLEM GETTING RADIO STATIONS IN EITHER OF THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980516April 25, 2017
ELECTRICAL SYSTEM:SOFTWARE
TL* THE CONTACT OWNS A 2015 BMW 328I. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE SLOWED DOWN AND LOST ACCELERATION INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD AND CAME TO A COMPLETE STOP. ROADSIDE ASSISTANCE WAS NOTIFIED AND DIAGNOSED THAT THE FAILURE WAS DUE TO THE VEHICLE BEING DRIVEN AT HIGH SPEEDS FOR A LONG TIME. THE CONTACT WAS INFORMED THAT THE ISSUE WAS NORMAL. THE VEHICLE WAS DRIVEN TO THE DEALER AND THE SOFTWARE SYSTEM WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,455.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948950February 1, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
GRAN TURISMO TAILGATE CRASHED UPON MY HEAD WITHOUT TAIL WARNING LIGHTS FLASHING OR ALARM. NO FOOT KICKING TO ACTIVATE THE FEATURE WAS INVOKED. WHILE PARKED WITH THE HATCH OPEN, I WAS SIMPLY PLACING GROCERIES INTO MY TRUNK. THE PROBLEM IS INTERMITTENT, AND CAN NOT BE REPEATED UPON DEMAND. I HAVE BEEN ABLE TO DEMO THE PROBLEM SEVERAL TIMES SINCE THE FIRST EVENT. I ALSO UNCOVERED SEVERAL OTHER PROBLEMS WITH THE TAILGATE. THE KICKING FEATURE TO ACTIVATE TAILGATE LIFTING AND LOWERING DOESN'T WORK 100%. VIGOROUS KICKING IN DIFFERENT SPOTS IS NEEDED TO ACTIVATE THE HANDS FREE FEATURE. SOMETIMES THERE IS A PARTIAL DROP AND REOPENING OF THE TAILGATE. SOMETIMES THE ALARM WORKS AND SOMETIMES NOT. WHEN HANDS FREE CLOSING OF HATCH, AN OBSTRUCTION WILL NOT CAUSE THE DOOR TO RETREAT. FINALLY THE HATCH WILL CLOSE WITHOUT ANY WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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