BMW 328i Complaints (2014)
152 consumer complaints on file.
- #11265470October 1, 2019VISIBILITY/WIPER
FRONT SIDE PASSENGER WINDOW REGULATOR STOPPED WORKING AND THE CABLE SNAPPED WHILE STOPPED AT A RED LIGHT CAUSING THE WINDOW TO FALL DOWN INTO THE DOOR. WINDOW WILL NO LONGER ROLL UP AND I'M FORCED TO PUT A GARBAGE BAG TO COVER THE OPEN WINDOW WHICH IS A SAFETY HAZARD WHEN DRIVING. I NO LONGER HAVE VISIBILITY ON MY RIGHT HAND SIDE WHEN DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11254628September 11, 2019FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 BMW 328I. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT ACTIVATED THE HAZARD LIGHTS AND PULLED THE VEHICLE OVER TO THE SHOULDER. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. WHILE DRIVING TO REEVES BMW (109 E FOWLER AVE, TAMPA, FL 36612, THE FAILURE OCCURRED TWO MORE TIMES. THE DEALER DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11240731July 30, 2019ELECTRONIC STABILITY CONTROL (ESC)
CRUISE CONTROL MALFUNCTION DUE TO A SENSOR MALFUNCTION IN THE STEERING COLUMN. AS SOON AS I BEGIN DRIVING, THE MALFUNCTION MESSAGE BEGINS AND REPEATS CONSTANTLY AS I DRIVE. THIS MALFUNCTION DISABLES ALL OF THE FEATURES ON THE STEERING WHEEL. THE WARNING MESSAGE APPEARS IN THE NAVIGATION SCREEN REPEATEDLY WHEN DRIVING. IT IS DISTRACTING AND PREVENTS ME FROM USING HANDS FREE FUNCTIONS ON THE STEERING WHEEL. THE DEALER ADVISES IT IS $1,000 TO REPAIR. I NEVER USED THE CRUISE CONTROL, NOR DO I NEED IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11231493July 12, 2019STRUCTURE:BODY, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
MY 2014 SURGED AUTOMATICALLY IN A PARKING LOT AND THE BRAKES FAILED REPEATEDLY: IT TOOK ME OVER THE 4" CEMENT PARKING LOT STOPPER AND INTO A WALL! THIS WAS THE ONLY WAY THE VEHICLE WOULD STOP! IWILL SAY THAT JUST BEFORE I HAD BACKED OUT VERY SLOWLY AS I WAS IN A PARKING LOT. I HIT SOMETHIG, PUT MY FOOT ON THE BRAKE, THEN PUT CAR IN DRIVE TO PULL A FEW FEET BACK INTO THE PARKING SPOT. I USED VERY LITTLE GAS, NOT NECESSARY OF COURSE. BMW ENGINEERS EXAMINED IT AND FOUND NO ERROR ACCORDING TO THEIR THREE STANDARD TESTS. I WAS TOLD THAT THEIR TESTS "MAY NOT RECORD SOMETHING," "COULD NOT DUPLICATE MY CONCERNS," AND THAT IT WOULD TAKE "A MORE SEVERE IMPACT TO RECORD SOMETHING." NOTHING COULD BE TESTED OR RECORDED FOR SPEEDS UNDER 35 MILES PER HOUR. I GOT A CONCUSSION AND THE INCIDENT COST $ 17,000 (PLUS LOSS OF CAR VALUE). BMW DID NOTHING FOR ME SO I AM OUT OF A BMW FOR GOOD. I HAD JUST PUT THE CAR IN DRIVE TO PULL BACK INTO THE PARKING SPACE I WAS IN. IN ALL FAIRNESS I DID HIT SOMETHING, STOPPED, FOOT ON BRAKE PUT IT IN DRIVE. THERE IS NO WAY IT OUTGHT TO HAVE SURGED OUT OF CONTROL OR FAILED TO STOP. I WAS GOING LESS THAN 5 MPH. BMW WILL DO NOTHING FOR ME EXCEPT GIVE ME A COURTESY DISCOUNT ON A DIFFERENT BMW ONCE I'VE PURCHASED IT. THEIR DEALERS HAVE OFFERED ME LESS THAN COMPETITORS. I WON'T BUY ANOTHER ONE. ## VIN PASSED ## BMW 328I2014 ##
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11231507July 12, 2019TIRES, TIRES:SIDEWALL
I HAVE HAD 5 BLOWOUTS AND 1 TIRE HAS A BUBBLE(ABOUT TO BLOW OUT) IN 13 MONTHS. I HAVE 2 SETS OF WHEELS. THE BRIDGESTONE DRIVEGUARD TIRES HAVE HAD ALL OF THE PROBLEMS. NOT ONE PROBLEM WITH MY MICHELINS. I DRIVE ON THE SAME ROADS WITH BOTH SETS. THE SIDEWALLS ARE EXTREMELY WEAK ON THE BRIDGESTONE. IN 26 YEARS OF DRIVING, THESE ARE THE ONLY TIRES THAT I HAVE GOTTEN A BLOWOUT WITH, AND 5 IN ONE YEAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11203519April 24, 2019SEATS, AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
WHEN YOU ARE DRIVING OR A PASSENGER SITS IN THE PASSENGER SEAT OF THE CAR SAYS AIRBAG SYSTEM MALFUNCTION I TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS THE PASSENGER SEAT OCCUPANCY SENSOR WHICH IS GOING TO BE $800 TO FIX THIS IS A KNOWN PROBLEM BY BMW THAT THEY ARE WELL AWARE OF MULTIPLE OWNERS ARE HAVING THE SAME PROBLEM THIS IS NOT COVERED UNDER THE WARRANTY IN MY VEHICLE IS OUT OF WARRANTY
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11170288January 16, 2019STRUCTURE:BODY
THE DRIVER SIDE DOOR DOES NOT RELIABLY (I.E. <50% OF THE TIME) OPEN FROM THE INSIDE USING THE DOOR HANDLE WHEN THE VEHICLE IS STATIONARY. INSTEAD I HAVE TO PRESS THE CENTRAL UNLOCK BUTTON ON THE DASHBOARD (AN ELECTRICAL MECHANISM) TO UNLOCK THE DOOR PRIOR TO BEING ABLE TO OPEN IT WITH THE DOOR HANDLE. THIS IS A COMMON PROBLEM WITH THESE CARS AND IS A MASSIVE SAFETY RISK - E.G. IN THE EVENT OF AN ACCIDENT THE DRIVER MIGHT BE UNABLE TO EXIT THE CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11163977December 29, 2018EXTERIOR LIGHTING
WAS GETTING WARNINGS ABOUT LEFT REAR BRAKE AND TURN LIGHTS MALFUNCTIONING FOR MONTHS THAT WOULD TURN ON AND THEN GO AWAY. ON CHRISTMAS DAY THE BRAKE LIGHT AND TURN LIGHT FOR LEFT REAR CAME ON AND STAYED ON. I WENT AND BOUGHT BULBS TO REPLACE THEM SINCE AT THAT POINT THE LIGHTS WERE NO LONGER WORKING (INSTEAD OF A WARNING THAT WOULD COME ON THEN GO RIGHT BACK OFF ONCE THE BRAKE WAS PRESSED OR LEFT TURN SIGNAL WAS USED). I TOOK THE TAIL LIGHT ASSEMBLY OFF TO REPLACE THE BULBS AND ONCE I DISCONNECTED THE WIRING HARNESS I DISCOVERED THAT THE GROUND PIN WAS MELTED OFF THE TAIL LIGHT SIDE OF THE CONNECTOR AND STUCK INTO THE WIRING HARNESSES. I HAVE NEVER MADE AN NHTSA COMPLAINT BEFORE, BUT FELT THIS WAS DANGEROUS BETWEEN THE FACT THAT 1 IT PULLED ENOUGH CURRENT TO MELT THE WIRING PIN INTO THE HARNESS AND 2 I WAS DRIVING DOWN THE ROAD AND LOST REAR BRAKE TAIL AND TURN LIGHTS ON THE LEFT SIDE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11160759December 11, 2018AIR BAGS, ENGINE, EXTERIOR LIGHTING
FAULT IN AIRBAG ON SCREEN, COMES ON AND OFF. STARTED AROUND 61,513 MILES. EXACT MESSAGE "FAULT IN AIRBAG, BELT RENSIONER OR BELT-FORCE LIMITER. FEW DAYS LATER, CHECK ENGINE COMES ON, ALONG WITH HIGH RPM'S, WHILE STRUGGLING TO ACCELERATE. 12/10/2018 ENGINE IS EXTREMELY LOUD AND DROPPING OFF AT DEALER. ALSO BACK TAIL LIGHTS HAVE MOISTURE, BACK PASSENGER WAS REPLACED A YEAR AGO. DRIVER SIDE NOW NEEDS REPLACING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11150884November 11, 2018ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
THERE IS A PROBLEM WITH MY STEERING, ELECTRICAL AND LIGHTS ON MY 2014 328I. THERE IS A STEERING COLUMN PROBLEM THAT IS CAUSING MY ELECTRICAL SYSTEM AND MY BRAKE LIGHTS AND FOG LIGHTS TO RANDOMLY STOP WORKING AT TIMES WHEN I'M DRIVING MY CAR DOWN THE ROAD. I HAD IT TESTED AND THEY SAID IT'S A 6 PIN STEEEING COLUMN ISSUE. IT'S CAUSING MY CRUISE CONTROL TO MALFUNCTION, ALONG WITH MY BRAKE LIGHTS AND FOG LIGHTS. I HAVE THE DOCUMENTS FROM THE REPORT IN MY EMAIL. ALSO, THERE IS SOMETHING WRONG WITH MY DRIVE TRAIN/TIMING BELT OR POWER STEERING BECAUSE MY ENGINE MAKES A LOUD WHINING NOISE WHEN I TURN THE STEERING WHEEL A CERTAIN WAY AND ALSO IT'S LOUDER WHEN I HAVE THE AIR OR VENTS TURNED ON. I'M AFRAID ALL THE DEFECTS ARE GOING TO CAUSE ME TO HAVE AN ACCIDENT DUE TO MY LIGHTS FAILING AND SOMEONE RUNNING INTO ME OR MY STEERING GOING OUT ON ME OR MY ENGINE SHUTTING DOWN DUE TO THE NOISE AND IT FAILING. I'VE READ LOTS OF OTHER BMW OWNERS REPORTING THE SAME ISSUES ON DIFFERENT SITES ON GOOGLE. THEY NEED TO RECALL THESE THINGS AND CHECK INTO THEM MORE SERIOUSLY BEFORE SOMEONE GETS HURT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11115231August 1, 2018SERVICE BRAKES
MY BRAKE PEDAL PAD CAME OFF OF MY BRAKE WHEN I WENT TO STOP BEHIND SOMEONE CAUSING ME TO GET IN AN ACCIDENT. I WAS TRAVELING ON A CITY STREET COMING UP TO TRAFFIC THAT WAS STARTING TO GO AT A TRAFFIC LIGHT THAT JUST TURNED GREEN. I BELIEVE THE RUBBER IS TOO SOFT ON THE BRAKE PEDAL PAD AND WAS NOT SEATED ON THE BRAKE ALL THE WAY DUE TO ME OR A PREVIOUS OWNER PULLING THE BOTTOM LEFT SIDE OFF OF THE BRAKE BY LIFTING THEIR FOOT UP FROM RESTING IT NEXT TO THE BRAKE. I HAVE A PHOTO OF THE PAD FROM AFTER THE ACCIDENT SHOWING INDENTATIONS ON THE BOTTOM LEFT OF THE PAD FROM WHERE THE BOTTOM LEFT CORNER WAS PULLED OFF THE BRAKE. WHEN I WENT TO SLOW DOWN IN TRAFFIC SO THE CAR IN FRONT OF ME COULD HAVE TIME TO SPEED UP, THE PAD SLIPPED OFF AND CAUSED ME TO HIT THE GAS PEDAL AND HIT THE CAR IN FRONT OF ME. MY COMPUTER REGISTERS WHAT HAPPENED FIVE SECONDS PRIOR TO IMPACT. IT SAYS THAT I WAS TRAVELING AT 21 MPH (THE SPEED LIMIT IS 35), THEN HIT THE GAS AND ACCELERATED A LITTLE BEFORE IMPACT, WHICH IS IN MY OPINION PROOF THAT MY FOOT SLIPPED OFF THE BRAKE. THE CAR IN FRONT OF ME WAS NOT STOPPED, THEY WERE ACCELERATING FROM BEING STOPPED IN TRAFFIC AT A LIGHT, BUT TRAVELING SLOWER THAN ME, WHICH IS WHY I WAS GOING 21 MPH SO CLOSE BEHIND THEM, BECAUSE I HAD APPROACHED THE TRAFFIC AFTER THEY ALREADY STARTED MOVING. I CONTACTED BMW AND THEY INSPECTED IT AND SAID THERE'S NOTHING WRONG WITH THE PAD AND THEREFORE WILL NOT BE COMPENSATING ME FOR THE ACCIDENT BY TAKING RESPONSIBILITY AND FIXING MY CAR. THAT MADE ME FEEL AS THOUGH THEY ARE NOT CONCERNED WITH MY PERSONAL SAFETY. THE DRIVER AND PASSENGER OF THE VEHICLE I HIT TOLD MY INSURANCE THEY WERE BOTH INJURED BUT I'M NOT SURE IF THEY ARE PURSUING THE INJURY CLAIM.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #11113686July 25, 2018FUEL/PROPULSION SYSTEM
MY CAR HAS STALLED TWICE ON THE HIGHWAY AND HAD TO BE TOWED FOR SERVICE AS IT WOULD NOT START. THE ERROR IN THE SYSTEM WAS FOR THE FUEL PUMP. THERE HAS BEEN A RECALL FOR MY SAME YEAR MAKE AND MODEL FOR THIS ISSUE RELATED TO THE FUEL PUMP, BUT MY VIN WAS NOT INCLUDED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11110051July 7, 2018FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY BMW 328I X-DRIVE GIVING "DRIVETRAIN MALFUNCTION" MESSAGE WHEN THE CAR WAS RUNNING ON SPORT MODE OR ECO MODE. AFTER FEW MINUTES OF DRIVING THE CARS SHUTS DOWN. THIS HAD HAPPENED 3 TIMES BEFORE IN SAME MONTH AND EVERY TIME THE DEALERSHIP LOOKED AT IT THE REPLACED A PART(FUEL INJECTOR AND MODULE IN FUEL TANK) NO HELP AND HAPPENED AGAIN NEXT DAY THEY DID IT. AFTER I TOPPED UP THE FUEL WITH 2 GALLONS WHEN THIS HAPPEN THIS TIME THE MESSAGE IS NOT SHOULD NO MORE AND THE CAR STARTED RUNNING NORMAL GAIN. BMW IS NOT ABLE TO FIGURE OUT THE ISSUE AND I WILL BE TURNING IT IN TOMORROW AGAIN FOR DIAGNOSIS. THE ISSUE IS STILL UN-KNOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11104945July 1, 2018VEHICLE SPEED CONTROL
PURSUANT TO THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT AND THIS ADMINISTRATIVE AGENCY DUTY, I AM SUBMITTING A COMPLAINT AGAINST BMW AUTO MAKER. WE OWN A 2014 BMW 328I XDRIVE GT IN WHICH MY WIFE, (SAFE DRIVER), HAD AN ACCIDENT ON 06/26/2018 DUE TO "SUDDEN UNINTENDED ACCELERATION" WHILE PARKING, LEAVING TWO (2) FAMILY MEMBERS IN THE HOSPITAL WITH SERIOUS BACK INJURIES. WHILE SHE WAS PARKING AND AT FULL STOP WITH THE BRAKE PEDAL PRESSED, THE VEHICLE SUDDEN FORCEFULLY ACCELERATED AND TOOK OFF JUMPING OVER A 12 INCH PARKING LOT BARRIER WALL LANDING 4 FEET DOWN ON A FOUR (4) LANES BUSY ROAD, WATERS AVENUE (TAMPA, FL). THE VEHICLE WAS TAKEN TO THE LOCAL BMW (REEVES, TAMPA, FL) DEALER WERE WE PURCHASED THE CAR BRAND NEW AND HAVE BEEN SERVICING THE CAR. THE BMW AFTER CHARGING $190.00, CLAIMED TO BE UNABLE TO DIAGNOSE AND DUPLICATE THE PROBLEM AND WILL NOT ACKNOWLEDGE OR ADMIT HAVING THESE TYPE OF PROBLEMS THIS BMW 328I SERIES CONTRARY TO THIS AGENCY CLAIMS AND OTHER DISCLOSED IN PUBLIC MEDIA. THE DEALER DID NOT EVEN CHANGE THE ACCELERATION SENSOR FOR SAFETY UNCERTAIN. FURTHERMORE, BE AWARE, THIS IS THE SECOND TIME WE EXPERIENCE THIS VEHICLE "SUDDEN UNINTENDED ACCELERATION" MALFUNCTION AS IN 2016 DID IT AND THE VEHICLE CRASHED WHILE PARKING, STILL IN SLOW MOTION, ONTO A HANDICAP SIGN AND A PARKING LOT LANDSCAPE ISLAND (IN FRONT IF A BEST BUY STORE). LIKEWISE, AT THAT TIME THE DEALER (REVEES) CLAIMED TO BE UNABLE TO DUPLICATE THE PROBLEM AND THE VEHICLE'S ELECTRONIC CHECK DID NOT SHOWED ANOMALIES. WE HAVE PICTURES, POLICE REPORT, AMBULANCE REPORTS OF LATEST INCIDENT AND A BUSINESS RECORDED THE INCIDENT ON A SITE SECURITY CAMERA, SO EVIDENCES AVAILABLE UPON REQUEST. IT IS A SAD DAY FOR US TO EXPERIENCE BMW NOT DOING ANYTHING TO RESPOND TO OUR CLAIM AND/OR AT LEAST PREVENT FURTHER SAFETY HUMAN AND PROPERTY INJURIES RESULTING IN TRAGEDIES.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 3
- Deaths:
- 0
- #11093842May 15, 2018FUEL/PROPULSION SYSTEM
WHILE PROCEEDING AT 50 MPH ON HEAVILY-TRAVELED 2-LANE COUNTRY ROAD, THE ENGINE CUT OUT LEAVING THE CAR WITH NO PROPULSION. I WAS ABLE TO COAST TO THE DRIVEWAY OF A LOCAL FARM AND COME TO A STOP SAFELY OFF THE ROAD. MY REPEATED ATTEMPTS TO RESTART THE ENGINE WERE UNSUCCESSFUL. I THEN CALLED FOR A WRECKER WHICH TOWED THE CAR TO THE BMW DEALERSHIP. THE DEALER SUBSEQUENTLY INFORMED ME THAT THE FUEL PUMP HAD FAILED (REPAIR WORK WAS UNDER WARRANTY). NOTE: I PURCHASED THIS CAR NEW IN 2014. AFTER THIS INCIDENT, I PERFORMED A GOOGLE SEARCH AND FOUND THAT MY YEAR/MODEL BMW HAD BEEN RECALLED FOR A FUEL PUMP ISSUE [NHTSA CAMPAIGN 15V189000]. I NEVER RECEIVED THAT RECALL NOTICE AND TO THE BEST OF MY KNOWLEDGE, AM NOT AWARE THAT THE REQUIRED WORK WAS EVER DONE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11091963May 4, 2018FUEL/PROPULSION SYSTEM
I WAS DRIVING HOME AND CAR STOPS RUNNING I MEAN COMPLETELY STOPS RUNNING CARS AND TRUCK SWERVING TO KEEP FROM HITTING ME STUCK IN THE MIDDLE OF THE ROAD. AS I LOOK UP INFORMATION ABOUT BMW RECALLS I FIND THAT A RECALL HAS BEEN GIVES NON SERVAL CARS LIKE MINE IN 2015 AND BMW WON'T FIX MY CAR UNLESS I PAY $1600 FOR A NEW FUEL PUMP. C
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11080676March 21, 2018EXTERIOR LIGHTING
I AM EXPERIENCING THE SAME EXACT PROBLEM LISTED IN NHTSA CAMPAIGN NUMBER 15V520000. I HAVE CONTACTED BOTH BMW AND NHTSA ABOUT IT BUT TTGHEY HAVE SAID MYVIN IS NOT ASSOCIATED WITH THAT PROBLEM. I HAVE SET AN APPOINTMENT WITH BMW BUT WILL HAVE TO PAY FOR THE REPAIR BECAUSE MY VIN IS NOT ASSOCIATED WITH THE RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11080289March 19, 2018STRUCTURE:BODY
IF DOORS ARE LOCKED. SPORADICALLY IT IS NOT POSSIBLE TO UNLOCK AND OPEN THE DRIVER OR PASSENGER'S FRONT DOOR FROM THE INSIDE USING DOOR HANDLE. IT IS POSSIBLE TO OPEN DOORS IF UNLOCKED WITH "DOOR UNLOCK". THIS IS A POTENTIAL SAFETY HAZARD AS IN THE EVENT OF CRASH IT WOULDN'T BE POSSIBLE TO LEAVE THE CAR IF ELECTRICAL POWER IS LOST.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11078844March 13, 2018ENGINE, POWER TRAIN
CAR STALLED ON THE FREEWAY. DRIVETRAIN MALFUNCTION ERROR APPEARED ON THE CAR'S INFO DISPLAYED AND THEN THE CAR STOPPED COMPLETELY. IT WOULD NOT START AFTER SEVERAL ATTEMPTS. MY LIFE WAS IN DANGER SINCE MY CAR LOST POWER IN THE MIDDLE OF THE FREEWAY AT NIGHT. GAS TANK WAS ABOVE ONE QUARTER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11066859February 4, 2018UNKNOWN OR OTHER
INABILITY TO OPEN THE DRIVER DOOR TO EXIT THE VEHICLE AFTER THE VEHICLE IS STOPPED. I WAS INFORMED THAT IT MAY REPRESENT A FAILURE OF THE DOOR ACTUATOR. TO BE UNABLE TO EXIT THE VEHICLE IN THE EVENT OF AN EMERGENCY IS UNACCEPTABLE. THEY CLAIM THAT THE PROBLEM CAN OCCUR INTERMITTENTLY BEFORE COMPLETE FAILURE AND MAY NOT BE DETECTED BY THEIR DIAGNOSTICS. IT IS NOT A COVERED PART OR REPAIR DESPITE BEING A SAFETY ISSUE IN A VEHICLE UNDER THE ORIGNAL MANUFACTURER WARRANTY AND LIKELY REPRESENTS AN INTRINSIC DEFECT IN A VEHICLE WITH 36,000 MILES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0