BMW 328i Complaints (2015)

125 consumer complaints on file.

#11482888September 5, 2022
ENGINE
BMW 328I check engine sensor light on code p0281 to replace coolant thermostat. Part has been replaced and code continually appears something’s as ABS CHASIS malfunction sensor or check engine. Code also reads thermostat stuck open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482766September 3, 2022
ENGINE, POWER TRAIN
Driving to work and the engine oil pressure warning came up and the car began to decelerate and once completely stopped the power train malfunction warning popped up and I couldn’t restart the engine. Towed to BMW of Toledo and was Told the timing chain broke and destroyed the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480954August 24, 2022
ELECTRICAL SYSTEM
I brought my 2015 BMW 328i to a local BMW dealership service center to inspect why my check engine light turned on. As part of their multi-point inspection, the service technician found an unrelated problem with the rear left tail light. This was identified as a critical electrical issue that required immediate repair. The details are listed in the service center's repair estimate /invoice: Multi-Point Inspection Items requiring immediate attention Additional Service Repair Critical Cause UPON FURTHER INSPECTION OF VEHICLE, FOUND LEFT REAR TAIL LIGHT CONNECTOR MELTED CAUSING TURN SIGNAL MALFUNCTION. RECOMMEND REPLACING LEFT REAR TAIL LIGHT CARRIER , PINS , CONNECTOR Upon further investigation, I found dozens of online posts from BMW 3 series owners with the exact same issue. As noted by a reply from a BMW master certified technician, this is a known issue and a defect/flaw in the design where the ground wire in the taillight is undersized, thus resulting in overload and subsequent melting of the connector. Post after post on multiple sites contain BMW owners stating the exact same issue and cause regarding the brown/ground wire leading to an electrical short. An electrical short causing a connector to actually melt seems like a safety issue. This can lead to a fire. I find this disturbing, especially with a toddler that is strapped into a car seat in the back. This is a known issue with the design that impacts the safety of the vehicle and should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477356August 3, 2022
ENGINE
The contact owns a 2015 BMW 328i. The contact stated while driving approximately 35 MPH, the vehicle lost motive power and independently restarted in LIMP mode. The contact stated no warning light was illuminated. The contact stated that the failure recurred and various speeds. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465134May 18, 2022
POWER TRAIN, UNKNOWN OR OTHER
The drivetrain malfunction light came on and my car stopped on the main highway while I was driving out and it wouldn’t start back so a wrecker tow it then maybe 5 days later it just crank again but then it started to do it again. There was a recall for this but it had expired before I bought the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453734February 24, 2022
UNKNOWN OR OTHER
The horn doesn’t work. A common problem for this vehicle. And certainly a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447442January 14, 2022
POWER TRAIN, UNKNOWN OR OTHER
Vehicle smells like gas. Drivetrain malfunction light comes on, car sputters and shakes, goes off after a couple of days and then comes back on and shakes 4 months or more later. Loses power or won’t accelerate while traveling more than 50 mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440315November 13, 2021
UNKNOWN OR OTHER
Passenger side door lock stopped working at the mileage of 71,269. The door lock tab is in down position while door is unlocked. One can open the door while the car is unlocked. Security alarm does not get kicked in. I originally reported the problem of locks sticking when lock/unlock the car at the mileage of 45775 (under warranty). Dealer said that although they are sticking but still work. They are now charging $839 to have one replaced. My online research shows that this problem is very prevalent. It becomes a safety issue when one can break in the car without setting off alarm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439363November 4, 2021
UNKNOWN OR OTHER
- As I was driving down the road, my sunroof exploded. There was a large popping sound like the release of pressurized air, and glass began falling down. I had the visor closed so it was able to catch most of it. When I was able to pull over, There was a large hole, nearly the size of the sunroof. The surrounding glass that remained was shattered. - My safety was in danger from the falling glass, and the distraction while driving down an interstate. - I cannot find any delaer or recall that can help me, although it seems to be a common problem. - It has been inspected by my insurace company. - There were no warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427667August 3, 2021
UNKNOWN OR OTHER, POWER TRAIN, VEHICLE SPEED CONTROL
At random the car will display “Drivetrain Malfunction” which causes the car to shift into neutral and begins to slow down until it doesn’t move anymore. There is no check engine light or any other indicator of what might be the problem. The message just pops out of no where. It’s happen in the freeway making me scare to cause an accident because it so random. I’ve had to quickly turn my hazards and beginning switching lanes to avoid any accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424997July 15, 2021
FUEL/PROPULSION SYSTEM
My girlfriend has owned this vehicle for about two years now. Along with other maintenance (all understandable until now) there is a $2000 cost. The Fuel tank has started leaking due to a major design flaw by BMW. To save money they (bmw) used tanks from previous model years and glued a cap over a no longer needed hole and now the cap is not sealing and the tank is leaking! If you do not believe me look at pictures of used 2015 BMW 328i fuel tanks. It is beyond me why a car so expensive could have something designed so amateur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415281May 5, 2021
FUEL/PROPULSION SYSTEM
WHILE DRIVING BOTH IN REGULAR TRAFFIC AND HIGHWAY TRAFFIC THE CAR HAS WITHOUT WARNING GONE INTO A LIMP MODE SHUDDERING ALLOWING NO POWER AT ALL TO THE ACCELERATOR. A MESSAGE POPS UP "DRIVETRAIN MALFUNCTION MAXIMUM DRIVETRAIN OUTPUT NOT AT AVAILABLE. IF YOU GET PULLED OVER TURN THE VEHICLE OFF WAIT A COUPLE MINUTES TURN THE IGNITION BACK ON THE VEHICLE RUNS LIKE THAT NEVER HAPPENED. THIS IS EXTREMELY DANGEROUS IF THE VEHICLE GOES LIMP NO POWER WHILE ON THE FREEWAY IN FRONT OF A BIG 18 WHEELER IT HAPPENED TO ME THE OTHER VEHICLES DO NOT UNDERSTAND YOUR VEHICLE JUST DIED WHILE GOING 75 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399044March 3, 2021
ELECTRICAL SYSTEM
I HAVE A 2015 BMW 328I WITH JUST OVER 40,000 MILES. A FEW WEEKS AGO I BEGAN EXPERIENCING A DASH WARNING FOR A "LEFT TURN SIGNAL MALFUNCTION" HOWEVER IT WAS INTERMITTENT AND WOULD OFTEN GO OFF WHEN TURNING THE CAR OFF AND RESTARTING. THEN I BEGAN GETTING A "LEFT BRAKE LIGHT MALFUNCTION" WARNING AS WELL. SOMETIMES I'D GET ONE OR THE OTHER. SOMETIMES I WOULD GET BOTH. ALWAYS INTERMITTENT. SOMETIMES IT WOULD COME ON AT ENGINE START UP. SOMETIMES WHILE DRIVING. IT HAS NOW COME ON AND IS CONTINUOUS. I PURCHASED NEW BULBS HOPING IT WOULD SOLVE IT ALTHOUGH DOUBTFUL THAT THE BULB WAS ACTUALLY THE PROBLEM. AS IT TURNS OUT, THERE WAS A MALFUNCTION WITHIN THE PIGTAIL CONNECTOR AND ONE OF THE PRONGS IS BURNT OUT. SO I HAVE NO LEFT REAR TURN SIGNAL OR LEFT BRAKE LIGHT AFTER SOME GOOGLING, I DISCOVERED THIS IS A VERY COMMON ISSUE FOR THIS CAR. I AM OUT OF FACTORY WARRANTY BUT DO PLAN TO FILE A CLAIM USING MY EXTENDED WARRANTY. THAT BEING SAID, WITH THE FREQUENCY THAT THIS ISSUE SEEMS TO OCCUR I AM INCREDIBLY SURPRISED THAT THERE HAS NOT BEEN A RECALL ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397830February 25, 2021
UNKNOWN OR OTHER
THERE WERE MULTIPLE OCCASIONS (3 TIMES LAST YEAR AND 2 THIS YEAR) WHEN DRIVER SIDE DOOR LATCH FAILED TO OPEN THE DOOR. THE IMMEDIATE REMEDY IS TO UNLOCK USING THE CENTER CONSOLE LOCK/UNLOCK BUTTON. THIS IS A DANGEROUS SITUATION ESP. WHEN A CAR GETS IN AN ACCIDENT OR NOT REACH BUTTON PREVENTING SAFE ESCAPE. THIS HAS HAPPENED WHEN CAR HAS PARKED AND ATTEMPTING TO OPEN DOOR FROM LATCH. I ENDED UP HAVING THE CAR FIXED BY DEALER AT STEVEN CREEK BMW FOR $1200+ LAST WEEK REPLACING CABLE/LATCH ASSEMBLY. MY 328I XDRIVE IS BARELY 6 YEARS OLD AND FEEL THAT A MATURE PLATFORM SHOULD NOT PREVENT YOU FROM SAFELY EXITING YOUR CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397377February 22, 2021
STEERING
TL* THE CONTACT CALLED ON BEHALF OF A CLIENT WHO OWNS A 2015 BMW 328I. THE CONTACT STATED THAT WHILE THE VEHICLE OWNER WAS STARTING THE VEHICLE, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE OWNER HAD THE VEHICLE TOWED TO A.R.T.S. AUTO SERVICE (1899 GRAND CENTRAL AVE, HORSEHEADS, NY 14845) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT CORROSION CAUSED THE STEERING RACK TO SEPARATE AND DETACHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,115.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394970February 6, 2021
ENGINE
VALVE COVER SEAL FAILURE. SMOKE IN COMPARTMENT AND IN ENGINE BLOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363582October 9, 2020
FUEL/PROPULSION SYSTEM
FUEL TANK SPLIT AT FACTORY SEAM CAUSING FUEL TO POUR OUT OF TANK WHEN FULL. THIS ISSUE HAPPENED AFTER FILLING TANK AND DRIVING A SHORT DISTANCE. WHEN I CAME OUT TO MY CAR WHICH WAS PARKED, I NOTICED A LARGE PUDDLE OF GAS UNDER THE DRIVER'S SIDE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361183September 25, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS 2015 BMW 328I. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BMW OF ROSEVILLE (500 AUTOMALL DR, ROSEVILLE, CA 95661) WHERE A DIAGNOSTIC TEST WAS PERFORMED ON THE VEHICLE AND THE CONTACT WAS INFORMED THAT THE ENGINE COOLANT THERMOSTAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352630September 3, 2020
POWER TRAIN
2015 BMW 328. CONSUMER WRITES IN REGARDS TO POWER TRAIN SAFETY RECALL.*LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER REFERENCED RECALL 20V185000. THE CONSUMER REQUESTED TO BE REIMBURSED THE CAR PAYMENTS FOR THE MONTHS THE VEHICLE WAS NOT IN USE.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348576August 11, 2020
SERVICE BRAKES
BRACKET USED TO HOLD EMERGENCY BRAKE LINE TO PANEL SNAPPED AND NOW BRAKE LINE IS RUNNING UP AGAINST THE DRIVE SHAFT WHICH COULD CAUSE CABLE TO SNAP. THIS SEEMS TO BE WEAR AND TEAR AS NOTHING HAPPENED TO THE VEHICLE TO HAVE THIS HAPPENED. MULTIPLE PEOPLE HAVE REPORTED THIS HAPPENING TO 2014-2016 VEHICLES AND SEEMS TO BE A SIMILAR ISSUE THAT HAPPENED ON RECALL OF THE 2001 M3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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