BMW 328i Complaints (2009)

193 consumer complaints on file.

#11118620August 8, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TAKATA RECALL. THIS IS THE SECOND TIME IVE HAD TO FILE A COMPLAINT. MY CAR KEEPS DYING IN THE MIDDLE OF THE ROAD WHILE I'M DRIVING JUST RANDOMLY. IT GIVES NO WARNING OR ANYTHING I CAN'T DRIVE MY CAR IN THE HEAT OR AT NIGHT. I'VE BEEN TO THE BMW DEALERSHIP HERE AND IT'S BEEN 6MONTHS AND THEY STILL DON'T HAVE THE RECALL PARTS. IT'S A VERY SERIOUS SAFETY ISSUE PLEASE CONTACT ME SOON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114387July 29, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
AIRFLOW METER/SENSOR - CAR SPUTTERS AND STRUGGLES WITH AIR INTAKE CAUSING THE CAR TO STALL. I WAS DRIVING 45 MPH AND MY CAR TURNED OFF. THIS HAPPENED BACK IN 12/2017 - I TOOK THE CAR INTO THE SHOP TO FIX THE PROBLEM ($1300+) AND THE SAME ISSUES ARE HAPPENING AGAIN. JULY 2018 DRIVING 33 MPH AND MY CAR STALLED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114129July 27, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL, WHENEVER I DRIVE MY CAR FOR MORE THAN 30MIN IT OVERHEATS AND COMPLETELY SHUTS OFF. THE STEERING WHEEL LOCKS LIKE IT RUNS OUT OF GAS AND I CAN'T START THE CAR FOR AT LEAST 20 30 MINUTES. THOUGHT IT WAS THE FUEL PUMP REPLACED THAT AND 3MONTHS LATER THE PROBLEM COMES BACK AND NOW I CAN'T RUN THE A/C WITHOUT IT SHUTTING OFF RANDOMLY. I'VE HAD THIS HAPPEN ON VERY BUSY ROADS BLOCKING TRAFFIC BECAUSE I COULDN'T DO ANYTHING. I TOOK MY CAR TO BMW DEALERSHIP AND THE PARTS STILL AREN'T MADE IS WHAT THEY SAID. I WANT THIS PROBLEM FIXED AS SOON AS POSSIBLE PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110479July 10, 2018
ELECTRICAL SYSTEM, ENGINE
VEHICLE HAS TWO OPEN RECALLS. MANUFACTURER HAS NOT PROVIDED ANY RELIEF OR REMEDY FOR OVER NINE (9) MONTHS SINCE NHTSA FIRST PUBLISHED RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102257June 18, 2018
ENGINE, POWER TRAIN, STEERING
I WAS DRIVING ON A BUSY HIGHWAY BETWEEN 70-80 MPH. THE ENGINE STALLED AND I WAS UNABLE TO PRESS THE GAS. I MANAGED TO GET THE CAR OFF ON AN EXIT DUE TO MOMENTUM. AFTER SITTING IN A PARKING LOT FOR 30 MINUTES, THE CAR CRANKED BACK UP WITHOUT ANY ISSUE. THE STALLING ISSUE HAS OCCURRED TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101929June 14, 2018
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, SMOKE WOULD EMIT THROUGH THE VEHICLE VENTS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED A FEW MINUTES UNTIL IT COOLED DOWN BEFORE DRIVING AGAIN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. * (RECALL RELATED INCIDENT) TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11101211June 11, 2018
AIR BAGS, ELECTRICAL SYSTEM
SEAT OCCUPANCY DETECTOR FAULTY. PASSENGER AIRBAG LIGHT CAME ON SO TOOK TO BMW DEALER. (AS AN ASIDE THIS OCCURRED SHORTLY AFTER (WI 3-4 MONTHS) AIR BAG REPLACED DUE TO TAKATA AIRBAG RECALL). TOLD RELATED TO SEAT MAT SENSOR, WHICH WAS UNDER/IN PASSENGER SEAT. NOT TOLD THAT COULD DISABLE FRONT AIR BAG. NOT TOLD THAT MULTIPLE BMW MODELS INCLUDING 2006, 2007, 2008, 2009 AND 2010 MODELS HAVE SAME DEFECT, INCLUDING THE 3 SERIES, AND THE 328I MODEL, AND THE 5 SERIES,AND IN PARTICULAR, MODELS WITH CLIMATE OR SPORT SEAT (LIKE MINE). TOLD REPLACEMENT COST WELL OVER $1,000. DECLINED SERVICE THINKING IT WAS JUST A DEFECTIVE SEATBELT NOTICE ISSUE (AND SEATBELT WORKED), NOT REALIZING IMPACTED SAFETY. WHEN AIR BAG LIGHT CONTINUED TO STAY ON AND CAME ON MORE FREQUENTLY, TOOK CAR TO A NON-BMW REPAIR SHOP FOR A SECOND OPINION, WHICH TOLD ME THIS IS A VERY COMMON ISSUE WITH BMWS AND THAT DEFECT PREVENTS PASSENGER AIR BAG FROM DEPLOYING. CALLED BMW DEALERSHIP BACK AND RESTATED WHAT OTHER REPAIR SHOP HAD SAID AND THIS TIME SERVICE PERSON TOLD ME MAY BE SUBJECT TO RECALL, BUT WHEN HE LOOKED UP VIN NUMBER THIS PARTICULAR MODEL NOT INCLUDED. THIS TIME BMW SERVICE PERSON ALSO TOLD ME THAT ISSUE WILL DEACTIVATE AIR BAG DEPLOYMENT. BMW REFUSED TO REPAIR WITHOUT CHARGING FULL AMOUNT. CALLED BMW CUSTOMER RELATIONS AND SERVICES AT BMW USA TO COMPLAIN AND WHILE ACKNOWLEDGING ALL OF THESE ISSUES WITH OTHER MODELS/YEARS CLAIMED THEY COULD NOT ASSUME THE SAME ISSUE OCCURRING HERE. REALLY??? THIS IS AN ISSUE THAT CAN SIGNIFICANTLY INCREASE RISK OF INJURY IN THE EVENT OF A CRASH. BMW IS AWARE OF THE ISSUE AND REFUSES TO DO ANYTHING ABOUT IT. SHAME ON BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099086May 31, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER TWO DAYS. THE VEHICLE WAS TAKEN TO BMW OF DALLAS (6200 LEMMON AVE, DALLAS, TX 75209, (972) 763-5528) WHERE THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, BUT DIAGNOSED THAT THE SENSOR PACKAGE NEEDED TO BE REPLACED AND OIL WAS LEAKING FROM THE GASKET. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS REPAIRED BECAUSE IT WAS SOLD TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 132,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097013May 21, 2018
ENGINE, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW OF ATLANTIC CITY AT 609-568-9200 (6037 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092092May 6, 2018
UNKNOWN OR OTHER
THE ROOF IS LEAKING AT THE POINT WHERE THE TOP ATTACHED TO THE WINDSHIELD ON BOTH SIDES. AFTER IT RAINS OR CAR WASHED THE WATER WILL LEAK OUT AND FALL BETWEEN THE SEAT AND THE DOOR. I'VE TAKEN IT BACK TO THE DEALER WHO SAYS THE DRAIN GETS CLOGGED BUT IT'S BE OKAY FOR A MONTH OR SO AND THE PROBLEM RETURNS. THIS HAPPENS WHEN THE CAR IS IN MOTION, YOU CAN PRESS ON THE BREAKS AND THE WATER WILL DRAIN AND THE SAME GOES FOR STEPPING ON THE GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089614April 23, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE NOTICE STATED THAT THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084194April 9, 2018
ENGINE
I RECEIVED A SAFETY RECALL FROM BMW IN 11/17 FOR A BLOWER MOTOR WIRING. I CALLED MY BMW DEALER TODAY, AND THEY SAY THEY STILL DON'T HAVE THE PARTS TO FIX THIS. WHY DOES IT TAKE OVER 6 MOS TO FIX A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082324March 31, 2018
ELECTRICAL SYSTEM, ENGINE
IT HAS BEEN 6 MONTHS , DEALER DID NOT FIXED TWO RECALLS ON MY CAR .BMW 328I 2009. 1) NHTSA RECALL NUMBER17V676 2) NHTSA RECALL NUMBER17V683
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081957March 29, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I BEGAN EXPERIENCING TROUBLE WITH MY 2009 BMW 328I SEDAN AS EARLY AS JANUARY 2017. THE AIR CONDITIONER WOULD SOMETIMES GO ON AND AT OTHER TIMES IT WOULDN'T GO OFF .I WAS EXPERIENCING THE SAME PROBLEMS WITH THE HEATER. SHORTLY AFTER MY CAR BEGAN TO OVERHEAT AND STALL OUT.IT WOULD HOLD BACK UNTIL I WAS IN 4TH GEAR, IF I EVEN MADE IT THAT FAR BEFORE DYING OUT. IT BEGAN TO SOUND LIKE A OLD VW. L REACHED OUT TO MY LOCAL BMW SERVICE DEPT. FOR REPAIRS. I WAS TOLD THAT THE PROBLEMS MY VEHICLE WAS HAVING,.WAS NOT UNDER RECALL BY BMW AT THAT TIME. AND THAT ANY REPAIRS DONE TO MY VEHICLE WOULD HAVE TO COME OUT OF POCKET. AT THE TIME IT WASN'T AN OPTION. I HAD THE REPAIRS DONE AT A LOCAL INDEPENDENT AUTO REPAIR SHOP.11 MONTHS LATER I BEGAN EXPERIENCING THE EXACT SAME PROBLEMS ALL OVER AGAIN. SINCE FEBRUARY 2018 I HAVE BEEN REACHING OUT FOR ASSISTANCE TO REPAIR MY VEHICLE DEFECTS WHICH ARE NOW UNDER RECALL BY BMW , WITH NO SUCCESS. I'VE ATTACHED AN OUTLINED HISTORY OF MY CONTACT WITH BMW CUSTOMER RELATIONS.MY VEHICLE REMAINS STATIONARY AT MY PLACE OF RESIDENCES, AWAITING A PHONE APPROVAL BY BMW CUSTOMER RELATIONS TO BMW ROADSIDE ASSISTANCE.FOR TOWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080408March 21, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PEAKE BMW (2630 VETERANS MEMORIAL BLVD, KENNER, LA 70062, (504) 469-6165) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080250March 19, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNED A 2009 BMW 328I. SHORTLY AFTER PARKING AND EXITING THE VEHICLE, THE CONTACT WAS INFORMED THAT A FIRE STARTED UNDER THE HOOD. THE FLAMES ENTERED THE VEHICLE AND CAUSED CATASTROPHIC DAMAGE. A FIRE INSPECTOR EXTINGUISHED THE FLAMES AND DETERMINED THAT THERE WAS AN ELECTRICAL FAILURE THAT CAUSED THE FIRE, WHICH ORIGINATED ON THE DRIVER'S SIDE. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE DEALER (BMW OF BLOOMFIELD, 425 BLOOMFIELD AVE, BLOOMFIELD, NJ 07003, (973) 233-5147) SERVICED THE VEHICLE IN JANUARY OF 2018 AND MADE NO MENTION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE CONTACT WAS UNCERTAIN IF THE RECALLS WERE ASSOCIATED WITH THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11074443February 23, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF CRYSTAL LAKE (360 N, STATE RTE 31, CRYSTAL LAKE, IL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074359February 22, 2018
ENGINE
TL* THE CONTACT OWNS A 2009 BMW 3281. WHILE THE VEHICLE WAS IDLING, SMOKE AND FLAMES EMERGED FROM THE HOOD. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE SHOULDER AND KNEES; HOWEVER, MEDICAL ATTENTION WAS NOT PROVIDED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11072256February 12, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICIAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRIAN HARRIS BMW (12336 AIRLINE HWY, BATON ROUGE, LA 70817) AND WAS INFORMED THAT THE PART WAS UNAVAILABLE AND HE WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND THE CONTACT FILED A COMPLAINT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072258February 12, 2018
ENGINE
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRIAN HARRIS BMW (12336 AIRLINE HWY, BATON ROUGE, LA 70817) AND WAS INFORMED THAT THE PART WAS UNAVAILABLE AND HE WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND THE CONTACT FILED A COMPLAINT. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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