BMW 328i Complaints (2009)

193 consumer complaints on file.

#11243234August 12, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING 68 MPH, THE VEHICLE STALLED AND THE "MALFUNCTION IN DRIVE" AND "MALFUNCTION IN TRANSMISSION" WARNING MESSAGES DISPLAYED. THE CONTACT WAS ABLE TO COAST THE VEHCLE ONTO THE ROAD SHOULDER AND APPLIED THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS RESTARTED, BUT CONTINUED TO STALL. THE CONTACT'S FAMILY MEMBER REPLACED THE ALTERNATOR AND BATTERY, BUT THE FAILURE CONTINUED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243276August 12, 2019
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2009 BMW 328I. WHILE DRIVING AT A LOW SPEED AND APPROACHING A STOP SIGN, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUTOGERMANA BMW (787)-474-7000 (LOCATED AT 298 AVENDIA CARLOS E. CHARDN, SAN JUAN, PUERTO RICO 00919) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING HOME FROM THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,038.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233972July 22, 2019
ENGINE
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. WHILE DRIVING 55 TO 60 MPH, THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. AN INDEPENDENT MECHANIC CAME OUT TO INSPECT THE VEHICLE AND WAS ABLE TO START THE ENGINE. THE MECHANIC LOCATED A LEAK AT THE TOP OF THE RADIATOR HOSE. THE MECHANIC REPLACED THE RADIATOR HOSE, BUT THE FAILURE RECURRED ON JULY 20, 2019 WHILE DRIVING 60 MPH. THE VEHICLE WAS DRIVEN TO LONG BEACH BMW (1660 EAST SPRING STREET, SIGNAL HILL, CA 90755, (562-427-5494) TO HAVE A DIAGNOSTIC PERFORMED. THE RESULTS OF THE TEST WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228580June 30, 2019
POWER TRAIN
THE TRANSMISSION HAS A STUTTERING IN IT FROM 20 TO AROUND 50 MPH, IT HAPPENS WHETHER YOU'RE SLOWING DOWN OR AT A STAND STILL AT A RED LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217887June 4, 2019
AIR BAGS, SEAT BELTS, SEATS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
CAR HAS A PASSENGER RESTRAINT SYSTEM ERROR. THIS APPEARS TO BE A VERY COMMON PROBLEM. WARNING COMES ON AS SOON AS THE CAR IS STARTED UNTIL THE VEHICLE IS SHUT DOWN. THE AIRBAG MAY OR MAY NOT DEPLOY IN THE EVENT OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197081April 18, 2019
AIR BAGS, SEAT BELTS, SEATS
RESTRAINT SYSTEM FAULTY WARNING CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189751March 18, 2019
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, SEATS
THE SEAT AIR BAG SENSOR MAT HAS FAILED THE AIRBAG LIGHT STAYS ON.THE 2006 TO 2008 MODELS WERE RECALLED FOR THIS EXACT PROBLEM BUT NOT THE 2009.THOS IS A SERIOUS SAFETY ISSUE BECAUSE THE AIR BAG WILL NOT DEPLOY ON THE PASSENGER SIDE WITH A FAULTY SENSOR.CONTACTED BMW WILL NOT REPAIR UNLESS YOU PAY FULL PRICE.THIS IS A JOKE BECAUSE THE REPAIR IS 1500 DOLLARS OR MORE, THE CAR ONLY HAS 77000 MILES AND HAS BEEN WELL TAKEN CARE OF. A RECALL SHOULD BE ISSUED BECAUSE THIS A SERIOUS AND COMMON PROBLEM WHICH IS VERY EXPENSIVE TO REPAIR AND IS A HORRIBLE DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162937December 21, 2018
AIR BAGS, SERVICE BRAKES
AIR BAGS FAILED TO DEPLOY IN A ACCIDENT CAUSING INJURY *DSY *DT*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11155398December 1, 2018
AIR BAGS, SEAT BELTS
WE BOUGHT THE CAR IN 2009, AT THE TIME THE MILLEAGE ONLY AROUND 30000 MILES, ON 12-1-2012 AIR BAG AND SEAT BELT LIGHT ON. WE BROUGHT TO BMW DEALER, THE SERVICE TECH STATED THAT WE HAVE TO PAY CERTAIN AMOUNT OF MONEY TO DIAGNOSE IT, TO CHANGE BOTH OF IT WILL COST US THOUSANDS OF DOLLARS. UNTIL TODAY WE STILL HAVE THEY SAME PROBLEMS BECAUSE WE CAN NOT AFFORD IT. I GOT SOME INFORMATION FROM OTHER PEOPLE THAT MANY OWNERS OF BMW HAVE THE SAME PROBLEMS. I AM CONCERNED WITH MY DAUGHTER'S LIFE. SHE USE THE CAR, WE JUST HOPE NOTHING WILL HAPPEN TO HER. I WOULD LIKE YOU TO PLEASE REPLACE OUR CAR PROBLEMS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155396December 1, 2018
AIR BAGS, SEAT BELTS
WE BOUGHT THE CAR IN 2009, AT THE TIME THE MILLEAGE ONLY AROUND 30000 MILES, SEAT BELT AND AIR BAG LIGHT ON, IN 2012. WE BROUGHT TO BMW DEALER, THE SERVICE TECH STATED THAT WE HAVE TO PAY CERTAIN AMOUNT OF MONEY TO DIAGNOSE IT, AND TO CHANGE BOTH OF IT WILL COST US THOUSANDS OF FOLLARS. PLEASE REPLACE IT. IT WILL COST US THOUSANDS OF DOLLARS. UNTIL TODAY WE STILL HAVE THEY SAME PROBLEMS BECAUSE WE CAN NOT AFFORD IT. I GOT SOME INFORMATION FROM OTHER PEOPLE THAT MANY OWNERS OF BMW HAVE THE SAME PROBLEMS. I AM CONCERNED WITH MY DAUGHTER'S LIFE. SHE IS DRIVING IT, WE JUST HOPE NOTHING WILL HAPPEN TO HER. I WOULD LIKE YOU TO PLEASE REPLACE OUR CAR PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143351October 27, 2018
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
MY SITUATION IS POWER SUPPLY RELATED, MY HEADLIGHTS AND PART OF MY CLUSTER DISPLAY CASH BOARD BEGAN FLICKERING, MAKING AN ELECTRICAL NOISE AND WITH THE SWITCH ON OFF POSSITION THE LIGHTS DID NOT WANT TO TUIRNO OFF. I NOTICE THIS ON AROUND JUNE OF 2018, I WAS DRIVING ON MY WAY HOME FROM EATING PIZZA, SMELL SOMETHING LIKE BURN PLASTIC, I ASKED MY WIFE DO YOU SMELL SOMETHING LIKE BURN RUBBER?, SHE SAID YES BUT WERE IS IT COMING FROM?, I PAID NOT MUCH MIND TO THIS LATER WHEN I GOT HOME I SMELLED IT AGAIN, LFELT THE CAR SOME WHAT HOT BUT THE SAMEL WAS NOT STRONG SO I PAID NO MIN, AFTER A FEW WEEKS I HAD TO CHANGE A WATER HOSE THEN ANOTHER WATER HOSE, THE WHEN I TUERN THE CAR OFF THE LIGHTS ON THE CAR AND THE TRIANGLE HAZARD LIGHT DID NOT WANT TO TURN OFF EVEN WITH THE LIGHT SWITCH ON THE OF POSSITION. MY 2009 328I BMW WAS LEFT AT THE AUTORIZED BMW SERVICE CENTER IN GUAYNABO, P.R. ON THE 18TH OF AUGOST 2018 AND IS STILL AT THIS SERVICE STATION BUT ALWAYS COME WITH AN EXCUSE TO WHAT THE PROBLEM IS, I KNOW ITS RECALL RELATED BECAUSE ITS AN ELECTRICAL SITUATION BUT THE ADVISOR AT THE SERVICICE CENTER ALWAYS SAYS ITS NOT RECALL RELATED, AT FIRST THEY SAID THEY FIXED THE LIGHT PROBNLEM BUT THE NOISE CONTINIUED AND THAT THE NOISE CAME FROM THE RADIOS AMPLIFIER, THEN THEY SAID IT CAME FROM TYHE CARS FUSE BOX, NOE THEY SAY ITS THE CARS CAS BUT THA THIS IS NOT RECALL RELATED, I TOLD THEM THAT IF THIS CAS IS THE CODIFIED KEY ENTRY THAT THIS SHOULD BE RECAL;L RELATED BECAUSE ITS A POWER SUPPLY COMPONENT AND THATS AN ELECTRICAL PART SO ITS RECALL RELATED, THEY SAID ITS NOT RELATED BUT THAT THEY HAVE SENT FOR THE PART AND WOULD BE ARRIVING ON THE 2ED OF NOVEMBER OF 2018 AND THEY WILL INFORM ME WHEN THE PART ARRIVES AND THAT THEY ARE GOING TO PAY FOR THE PART AND THE SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142391October 24, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
MY CAR HAS BEEN HAVING SERIOUS ISSUES. OVER HEATING, SMOKING UNCONTROLLABLY,UNABLE TO USE AIR/ HEAT CONDITIONING DUE TO TOXIC SMOKE COMING THROUGH VENT. LIGHTS SIGNAL, CHECK ENGINE LIGHT, AND BRAKE LIGHT WILL NOT TURN OFF. I FEAR FOR MY LIFE AND HAVE BEEN CAR PULLING DUE TO MY CAR ISSUES. I FEEL AS THOUGH, MY CAR IS AT RISK OF CATCHING ON FIRE. THE CAR HAS EVEN SHUT OFF 5 TIMES DUE TO THE EXCESSIVE SMOKE. IN WAS TOLD BY MECHANIC THAT I WOULD ONLY NEED TO PRESSURE WASH THE ENGINE AND IT SHOULD BE FINE. I HAVE HAD TO PULL OVER BY THE HIGHWAY. I HAVE WASTED SEVERAL DOLLARS DUE TO THIS MATTER WITH MY CAR. ITS PAINS ME DEEPLY THAT I'M HAVING THESE ISSUES WITH MY CAR. I HAVE WORKED VERY HARD TO GET IT. I'M AT A LOSS FOR WORDS WITH THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139505October 10, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE DEALER (STERLING BMW, 3000 WEST COAST HWY, NEWPORT BEACH, CA 92663, 949-200-8722) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PROBLEM HAS BEEN REPAIRED. UPDATED 01/30/19*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130319September 20, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING), 17V676000 (ELECTRICAL SYSTEM), AND 13V044000(ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTOGERMANA BMW (LOCATED AT 298 AVENDIA CARLOS E. CHARDON, SAN JUAN, PUERTO RICO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128156September 7, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). A DEALER WAS NOT MADE AWARE OF THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124758September 6, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE DRIVING IN THE PASSING LANE ON US 101 AT A BUSY TIME WITH MANY TRUCKS APPROACHING THE CUESTA GRADE, MY FUEL PUMP FAILED. IT WAS EXTREMELY DANGEROUS TRYING TO DRIFT A DEAD CAR TO THE SHOULDER WHILE AVOIDING COLLISIONS. SIX (6) MONTHS LATER, THE FUEL PUMP CONTROLLER FAILED UNDER ALMOST IDENTICAL HIGHWAY CONDITIONS AT A SPOT ABOUT 10 MILES SOUTH OF THE FIRST FAILURE. THE CONTROLLER FAILURE YIELDS THE SAME RESULTS AS THE PUMP FAILURE. MEANING, THE CAR ENGINE STOPPED AND I HAD TO DRIFT TO THE SIDE OF THE ROAD. ALMOST WAS HIT BY SEMIS IN BOTH CASES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124764September 6, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V044000 (ELECTRICAL SYSTEM), 17V676000 (ELECTRICAL SYSTEM), AND 17V683000 (ENGINE AND ENGINE COOLING). IN ADDITION, THE CONTACT STATED THAT VARIOUS UNKNOWN WARNING INDICATORS ILLUMINATED AND THE LIGHTING FOR THE INSTRUMENT PANEL GAUGES FLICKERED. AN UNKNOWN BMW DEALER WAS CONTACTED AND STATED THAT PARTS WERE UNAVAILABLE. THE DEALER PROVIDED A LOANER VEHICLE FROM A RENTAL FACILITY FOR OVER TWO WEEKS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED THE FUSE BOX HAS PROBLEMS NOW AND NOT AVAILABLE UPDATED 11/26/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120453August 16, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOMENTUM BMW (10002 SOUTHWEST FWY, HOUSTON, TX 77074, (855) 645-6452) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120164August 15, 2018
VISIBILITY/WIPER
THE VEHICLE WAS TAKEN TO THE FLEMINGTON BMW DEALER (908-788-2691, LOCATED AT 216 US-202, FLEMINGTON, NJ 08822) WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE WINDOW REGULATOR. THE FAILURE RECURRED AND WAS REPAIRED A SECOND TIME BY THE SAME DEALER. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY EXPIRED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. FE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118580August 8, 2018
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2009 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF RIVERSIDE (3060 ADAMS STREET, RIVERSIDE, CALIFORNIA 92504, (951) 373-5000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 328i