BMW 328i Complaints (2011)

580 consumer complaints on file.

#10588422May 14, 2014
VEHICLE SPEED CONTROL
AS I WAS MOVING MY CAR FROM A SMALL PARKING LOT NEAR MY HOME, I WAS REVERSING THE CAR AND NOTICED THERE WAS A SUDDEN ACCELERATION AND THE CAR HIT THE BASE OF THE POLE CAUSING MINOR DAMAGE TO MY REAR BUMPER. SINCE I FELT THE IMPACT, I WAS VERY CAUTIOUS AND PUT THE CAR IN DRIVE MODE TO EXIT THE PARKING LOT WITH VERY LITTLE GAS APPLIED, BUT THE CAR TOOK OFF SUDDENLY AND HIT A PARKED CAR WITH A HUGE IMPACT. IT ALMOST TOTALED THE OTHER CAR AND MY CAR WAS VERY BADLY DAMAGED. INITIAL ESTIMATE TO REPAIR IS AROUND $7,911 BY THE BMW AUTHORIZED BODY SHOP. I IMMEDIATELY TOOK THE CAR TO THE DEALER NEXT DAY ASKING THEM TO CHECK IF MY CAR WAS SAFE TO DRIVE. THE DEALERSHIP SAID THE CAR HAS TO BE INSPECTED BY THE BMW ENGINEER, AND THE DEALER CAN'T TOUCH THE CAR BECAUSE OF SUDDEN ACCELERATION ISSUE. I CALLED THE BMW CUSTOMER RELATIONSHIP DEPT. RIGHT AWAY, AND THEY SCHEDULED AN ENGINEER TO COME AND LOOK AT MY CAR. ONE WEEK LATER, A BMW ENGINEER CAME TO THE BODY SHOP AND DOWNLOADED THE DATA, AND TODAY I WAS NOTIFIED BY BMW THAT THE CAR IS SAFE TO DRIVE. I BOUGHT THIS CAR FROM A LOCAL BMW DEALER AS CERTIFIED PRE-OWNED VEHICLE LAST YEAR WITH ABOUT 23K MILES ON IT AND STILL HAS THE WARRANTY.I AM WRITING TO YOU BECAUSE MY FAMILY DOESN'T FEEL COMFORTABLE AND SAFE TO DRIVE THIS CAR. I HAVE SEEN SEVERAL COMPLAINTS ON BIMMERFEST AND ONE ON YOUR SITE FOR THE 2011 BMW 328I, REGARDING THE SUDDEN ACCELERATION. I ASKED THEM BMW TO REPLACE THE CAR, WHICH THEY WOULDN'T DO. I REQUESTED BMW TO SEND A LETTER STATING THAT THE CAR IS SAFE TO DRIVE ALONG WITH A REPORT ABOUT THEIR FINDINGS, SINCE THEY DIDN'T WANT TO REPLACE MY CAR. NOT SURE IF THEY WILL SEND ME ONE.AS A GOOD CITIZEN WITH GOOD DRIVING RECORD, I AM REALLY SCARED ABOUT DRIVING THIS CAR WHICH IN MY OPINION IS NOT SAFE. I AM HOPING THAT YOUR DEPARTMENT WILL INVESTIGATE THIS MATTER CAREFULLY, AND GET A BETTER RESOLUTION TO MY ISSUE. THANK YOU. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10583820April 20, 2014
POWER TRAIN
THIS VEHICLE WAS PURCHASED NOV. 2011. EVER SINCE, WE'VE EXPERIENCED THE FOLLOWING: THE MECHANISM/GEAR SEEMS TO WANT TO SHIFT TO A FASTER GEAR WHEN RIDING THE BRAKE AT A LOWER SPEED TO COME TO A STOP, WHICH IN TURN CAUSES THE CAR TO SURGE FORWARD. I HAD AN ACCIDENT DUE TO THIS PROBLEM. I WAS INJURED AND STILL SUFFERING FROM THE ACCIDENT. BMW MECHANICS/ENGINEER INSPECTED THE CAR BUT COULD NOT FIND THE PROBLEM. ALSO, THE CAR SAGS ON THE RIGHT SIDE REAR, WHICH WAS SEEN AND ACKNOWLEDGED BY THE BMW. THEY SAID THAT THE SAG IS WITHIN BMW SPECS. THIS VEHICLE WAS PURCHASED WITH ONLY 3,684 MILES. WE WERE TOLD THAT ONE OF THEIR WEALTHY CLIENTS LEASED IT WHILE WAITING FOR HIS PORCH TO ARRIVE. WE DISCOVERED LATER FROM THE CAR FAX THAT THE VEHICLE HAD A PRIOR OWNER AND WAS PURCHASED FOR COMMERCIAL USE. WE FEEL THAT THIS VEHICLE CAME WITH A DEFECT FROM THE MANUFACTURER. WE CONTINUE TO EXPERIENCE THIS PROBLEM WITH THE VEHICLE, WHICH WE FEEL IS A DANGER TO US AND THE PUBLIC. WE'VE ALREADY HAD TWO ACCIDENTS DUE TO THIS PROBLEM; ONE BY ME AND THE OTHER BY MY HUSBAND. WE DRIVE IT WITH THE AWARENESS OF ITS DANGER BUT ARE NOT ALWAYS IN A SITUATION TO CONTROL THE VEHICLE WITH IT SURGES FORWARD. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10572732March 17, 2014
AIR BAGS
MY DAUGHTER WAS TRAVELING ON I-95 SOUTH IN ST AUGUSTINE FL , WHEN SEVERAL CARS CAME TO A SUDDEN STOP. MY DAUGHTER WAS UNABLE TO STOP AND HIT A SUV, SHE WAS APPLYING HER BRAKES . THE AIR BAG DID NOT DEPLOY. MY DAUGHTER WAS INJURED IN THE ACCIDENT, I THINK SOMETHING IS WRONG BECAUSE THE AIR BAG DID NOT DEPLOY AND FELT THE NEED TO REPORT IT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10564110February 19, 2014
SUSPENSION, AIR BAGS, VEHICLE SPEED CONTROL
2011 BMW 328I. CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION. *SMD THE CONSUMER STATED AFTER THE VEHICLE WAS PURCHASED, SHE NOTICED WHEN DRIVING AT A SPEED OF 10 MPH OR LOWER, APPLYING THE BRAKE, OR PULLING INTO A PARKING SPACE, THE VEHICLE WOULD SURGE FORWARD UNEXPECTEDLY. THE CONSUMER EXPERIENCED THE SAME SURGING FOR A SECOND TIME, AS SHE PULLED INTO A PARKING SPACE. THE VEHICLE WENT OVER A CURB AND INTO SOME BUSHES. AS A RESULT, SHE RECEIVED WHIP-LASH TO HER NECK AND SLIGHTLY BRUISED HER ELBOWS, KNEES AND HURT HER CHEST ON THE STEERING WHEEL. BMW SENT AN ENGINEER TO INSPECT THE VEHICLE AND CONCLUDED NOTHING WAS WRONG WITH THE VEHICLE. AFTER PICKING UP THE VEHICLE A WEEK LATER, THE CONSUMER AND HER HUSBAND CONTINUED TO EXPERIENCE THE SAME ISSUE. A MONTH LATER, THE CONSUMERS HUSBAND PULLED INTO A PARKING SPACE WHEN THE VEHICLE UNEXPECTEDLY SURGED FORWARD AND HIT A PARKED SUV IN FRONT OF HIM, WHICH CAUSED DAMAGE TO THE FRONT BUMPER. THE VEHICLE WAS RETURNED TO THE DEALER, WHERE THEY KEPT IT FOR TWO WEEKS. THE DEALER STATED THE VEHICLE WAS FINE AND IT WAS READY FOR PICK-UP. HOWEVER, TWO DAYS LATER, THE VEHICLE SURGED AGAIN, AS THE CONSUMER WAS APPROACHING A STOP LIGHT. *JB THE CONSUMER STATED THE VEHICLE HAS BEEN INSPECTED THREE TIMES, WITHOUT ANY SUCCESS OF FINDING THE PROBLEM. THE MECHANISM/GEAR WOULD SHIFT WHEN DRIVING AT A LOW SPEED OR RIDING THE BRAKE AT A LOW SPEED WHEN COMING TO A STOP. ALSO, THE VEHICLE SAGGED ON THE RIGHT SIDE, WHICH HAS BEEN ACKNOWLEDGED BY THE MECHANICS, BUT IT CANNOT BE FIXED. UPDATED 05/13/14. *JB UPDATED 06/10/14
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10558332January 3, 2014
ELECTRICAL SYSTEM
THIS VEHICLE WAS PURCHASED USED AND BEFORE THE MANUFACTURER'S 50,000 MILE WARRANTY PERIOD EXPIRED. SINCE 1/2013, THIS VEHICLE HAS BEEN IN AND OUT OF THE SERVICE SHOP FOR IGNITION COIL ISSUES. SINCE JANUARY 2013, THIS VEHICLE HAS HAD 3 IGNITION COILS REPLACED, ONE DURING THE EXTENDED WARRANTY, ONE THAT I PAID FOR AND ONE THAT WAS COMPLETED GRATIS. MY CONCERN IS THAT THIS APPEARS TO BE SOME TYPE OF MANUFACTURER'S DEFECT AND I AM VERY CONCERNED ABOUT MY SAFETY. SO MUCH SO THAT I CONTACTED BMW NORTH AMERICA DURING THE WEEK OF DECEMBER 26, 2013 AND SPOKE WITH [XXX]. WHEN I ASKED TO SPEAK WITH THE PRESIDENT OF BMW NORTH AMERICA, I WAS TOLD BY [XXX] THAT THERE WOULD BE NO FURTHER ESCALATION BEYOND HER BECAUSE HER JOB WAS TO RESOLVE ISSUES AND SHE BASICALLY PUSHED MY CONCERN ASIDE AS THE WIND BLOWS LEAVES. THIS IS A MAJOR SAFETY ISSUE THAT BMW NEEDS TO RESOLVE IMMEDIATELY BEFORE SOMEONE LOSES THEIR LIFE. I HAVE DONE RESEARCH ON THE INTERNET AND HAVE FOUND THAT THIS IS AN ONGOING ISSUE WITH BMW'S WHICH I HAVE NOW COME TO UNDERSTAND = BRING MORE WORRY. I HAVE OWNED OVER 10 CARS IN MY LIFETIME AND NEVER HAVE I EXPERIENCED SO MANY TRIPS TO THE REPAIR SHOP!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553290November 22, 2013
VEHICLE SPEED CONTROL
THROTTLE RESPONSE TO PRESSING ACCELERATOR LAGS DANGEROUSLY. HAVE HAD NUMEROUS INSTANCES WHERE LACK OF RESPONSE HAS PLACED ME IN DANGEROUS SITUATIONS. SOMETIMES IT TAKES A FEW SECONDS BEFORE THERE IS ADEQUATE RESPONSE SO CAR DOES NOT MOVE OR ACCELERATES VERY SLOWLY EVEN THOUGH ACCELERATOR PRESSED DOWN ALL THE WAY. ALMOST GOT REAR-ENDED LAST NIGHT AS I PULLED OUT OF A DRIVEWAY ONTO A ROAD AND ONCOMING CARS NEARLY REAR-ENDED MY CAR BECAUSE MY 2011 BMW 328I WOULD NOT RESPOND APPROPRIATELY TO MY PRESSING DOWN ON THE ACCELERATOR PEDAL; THE CAR BARELY ACCELERATED AND EVEN SLOWED FURTHER FOR A FEW SECONDS BEFORE THE THROTTLE RESPONDED AND BEGAN PICKING UP SPEED. THIS IS VERY DANGEROUS. I HAD THIS CAR IN FOR SERVICE AT THE BMW EARLIER YESTERDAY AND THEY SERVICE ADVISOR TOLD ME THAT THIS IS A COMMON PROBLEM FOR THESE CARS, BUT THEY DON'T HAVE A FIX FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525395July 17, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT CONTINUED DEPRESSING THE ACCELERATOR PEDAL UNTIL THE VEHICLE RESPONDED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515083June 4, 2013
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SEVERAL ELECTRICAL FAILURES. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 13V044000 (ELECTRICAL SYSTEM) HOWEVER, CONTINUED TO EXHIBIT ELECTRICAL SYSTEM ISSUES WITH THE POWER LOCKS. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER FOR DIAGNOSTIC TESTING, WHICH DETERMINED THAT THE ELECTRICAL LOCK SYSTEM IN BOTH THE FRONT DOORS WAS DEFECTIVE. THE CONTACT WAS ADVISED THAT THE LOCK SYSTEM WOULD NEED REPLACING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504739March 27, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE APPROACHING THE INTERSTATE AND INCREASING IN SPEED, DRIVER HEARD LOUD EXPLOSION (LIKE A GUN) COMING FROM ABOVE AND STARTED TO FEEL GLASS DEBRIS COMING FALL FROM CRACK. THE OUTSIDE TEMPERATURE WAS AROUND 40 DEGREES FAHRENHEIT AND THERE WERE NO OVERPASSES NEARBY WHERE DEBRIS COULD HAVE FALLEN AND NO DEBRIS COMING FROM OTHER CARS. WHEN PULLED OVER, THE SUNROOF HAD COMPLETELY SHATTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499259February 19, 2013
SEATS
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE FRONT DRIVER SEAT WAS NOT POSITIONED PROPERLY AND CAUSED THE DRIVER TO SUSTAIN SEVERE BACK AND SHOULDER PROBLEMS. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT A SPECIALIST WOULD DIAGNOSE THE VEHICLE. THE CONTACT WAS AWAITING A CALLBACK FROM THE SPECIALIST. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10487388December 4, 2012
ENGINE AND ENGINE COOLING, POWER TRAIN, STEERING
I WAS DRIVING ON FREE WAY AROUND 65-70 MPH, SUDDENLY THE CAR LOST CONTROL, VEERING,JERKING, STEERING WHEEL LOST CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476084September 13, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2011 BMW 328I. CONSUMER STATES PROBLEM WITH VEHICLE ODOMETER BEING OFF BY A COUPLE OF MILES. *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462768June 22, 2012
STRUCTURE:BODY:DOOR, WHEELS
ACCIDENT HAPPENED IN LOS ANGELES. I WAS HEADING EAST ON 3RD STREET ( MAIN ROAD) 2 LANES, I WAS ON THE RIGHT LANE. OPPOSITE SIDE ALSO HAS 2 LANES GOING WEST. WESTMORELAND IS AN INTERSECTION ON 3RD STREET AND HAS THE STOP SIGN. THE VECHILE CROSSED 3 LANES OF TRAFFIC AND HIT MY CAR ON THE DRIVE SIDE REAR WHEEL AND QUARTER PANEL. AT THE TIME OF IMPACT, THE MOMENTUM HAD ME GOING ALMOST SIDEWAYS ONTO ONCOMING TRAFFIC. AND MY BIGGEST CONCERN WAS, THE 2 PASSENGER SIDE DOORS FLUNG OPEN. EVERYONE HAD THEIR SEATBELTS ON. MY WIF'E'S SHOULDER BAG WHICH WAS TUCKED ON THE FLOOR ON THE FRONT PASSENGER ENDED UP IN THE MIDDLE OF THE ROAD ON 3RD WESTMORELAND. THE CAR WAS DISABLE AND CAN'T BE DRIVEN BECAUSE THE REAR WHEEL WAS BENT. I HAVE REPORTED IT TO MY INSURANCE COMPANY AND TOLD THE BMW AUTHORIZED REPAIR SHOP. I AM NOT SURE IF THE DOORS WHERE DESIGNED TO OPEN DURING A COLLISION BUT INQUIRIES TO BMW CUSTOMER RELATIONS AND DEALERSHIP HAS GOTTEN NOWHERE. I AM CONCERNED THAT WHEN THE CAR IS FIXED, I MAYBE DRIVING A CAR THAT HAS A SAFETY DEFECT. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10455684April 18, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK, THE VEHICLE SUDDENLY BEGAN TO MOVE AS IF THE CONTACT HAD NOT SECURED THE VEHICLE IN PARK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451018March 9, 2012
STEERING, ENGINE AND ENGINE COOLING:ENGINE, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT WAS DRIVING 45 MPH WHEN THE STEERING WHEEL STARTED TO VIBRATE ALONG WITH THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT ALSO STATED THAT ON ONE OCCASION, THE TRUNK OPENED WHILE DRIVING 80 MPH. THE DEALER FOUND THE LOCK ACTUATOR WAS NOT LOCKING COMPLETELY. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 8,000. UPDATED 04/11/12 *BF THE CONSUMER STATED THE GPS SYSTEM DIDN'T ALLOW HER TO PUT IN 95% OF THE ADDRESSES. SOMETIMES, THE GPS GAVE THE CONSUMER THE WRONG DIRECTIONS. ALSO, THE ENGINE VIBRATED AFTER SITTING FOR A PERID OF TIME. UPDATED 05/11/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434400November 6, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEHICLE WAS DELIVERED ON 2/3/2011 AND HAS EXPERIENCED ONGOING & UNRESOLVED ELECTRICAL SHORTS, BATTERY DISCHARGE, FAILURES TO START, ERRONEOUS DOOR AJAR MESSAGES, SERVICE ENGINE SOON & ELECTRICAL MALFUNCTION MESSAGES LEAVING PASSENGERS STRANDED. VEHICLE TOWED TO DEALERSHIP(S) 2 TIMES. DATES/MILEAGE OF FAILURE(S): 19FEB2011 / 377 MILES, 18APR2011 / 2,336, 01JUN2011 / 3,816, 12 AUG 2011 / 4,690, 24OCT2011 / 6,867, 21OCT2011 / 6,943. FORMAL NOTICES SERVED TO BRAMAN BMW / MIAMI, SOUTH MOTORS / MIAMI & BMW CORPORATE / NJ TO REPAIR OR REPLACE VEHICLE HAVE GONE UNANSWERED. PENDING LEMON LAW / LEGAL ACTION CURRENTLY PENDING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433999November 2, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT WAS ATTEMPTING TO RETRIEVE SOMETHING FROM THE TRUNK WHEN HER LEG WAS BURNED FROM THE EXHAUST PIPE. THE MANUFACTURER WAS NOT MADE AWARE OF THE INCIDENT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,037.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10428886October 6, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
1.) VEHICLE HAD VERY ROUGH IDLE WHILE IDLING IN NEUTRAL AT STOP LIGHT (0 MPH). TACHOMETER WAS FLUCTUATING RAPIDLY BETWEEN 500 AND 900 RPM AND THE VEHICLE WAS SHAKING VIOLENTLY. DROVE IMMEDIATELY TO DEALERSHIP, WHO FOUND NO FAULT CODES AND MADE NO REPAIRS. VEHICLE DROVE NORMALLY AFTERWARDS. ODOMETER APPROXIMATELY 100 MILES. 2.) VEHICLE STALLED WHILE IDLING IN NEUTRAL AT A STOP LIGHT (0 MPH). ENGINE DIED WITH NO SHUDDER OR ANY ABNORMAL NOISES. VEHICLE RESTARTED IMMEDIATELY AND DROVE NORMALLY AFTERWARDS. ODOMETER APPROXIMATELY 800 MILES. 3.) VEHICLE STALLED AGAIN WHILE IDLING IN NEUTRAL AT A STOP LIGHT (0 MPH). AGAIN, IT RESTARTED IMMEDIATELY AND DROVE NORMALLY AFTERWARDS. BROUGHT VEHICLE TO DEALERSHIP, WHO FOUND NO FAULT CODES AND MADE NO REPAIRS. ODOMETER APPROXIMATELY 1500 MILES. 4.) VEHICLE STALLED AGAIN WHILE DRIVING AT 10 MPH IN 2ND GEAR WHILE THE ENGINE WAS COLD. RESTARTED IMMEDIATELY AND DROVE NORMALLY AFTERWARDS. AGAIN, BROUGHT VEHICLE TO DEALERSHIP, WHO FOUND NO FAULT CODES AND MADE NO REPAIRS. ODOMETER APPROXIMATELY 2050 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428889October 6, 2011
STEERING
VEHICLE DRIVES TO THE RIGHT WHEN STEERING WHEEL IS POSITIONED IN THE CENTER POSITION. STRAIGHT-LINE DRIVING POSITION IS SEVERAL DEGREES TO THE LEFT. PULL TO THE RIGHT WAS AMPLIFIED WITH SPEED; HIGHWAY DRIVING WAS VERY NOTICEABLE. DEALER PERFORMED AN ALIGNMENT AT 1600 MILES AND FOUND REAR CAMBER, REAR TOE, AND FRONT LEFT TOE OUT OF SPEC. IMMEDIATELY AFTERWARDS THE PROBLEM REMAINED. TOOK THE VEHICLE BACK TO THE DEALER AT 2200 MILES FOR ANOTHER ALIGNMENT. VEHICLE STILL HAS SLIGHT PULL TO THE RIGHT BUT THE STEERING WHEEL REMAINS OFF-CENTER. AGAIN, STRAIGHT-LINE DRIVING POSITION IS SEVERAL DEGREES TO THE LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379842February 1, 2011
AIR BAGS:SIDE/WINDOW
ON JANUARY 21, 2011, I WAS ATTEMPTING TO MAKE A LEGAL U-TURN UPON LEAVING I26 (ABOUT AN HOUR OUT OF CHARLESTON, SC,) AND DIDN'T SEE A TRUCK COMING. (AT ABOUT 50MPH) THE STATE TROOPER SAID THAT ACCIDENTS HAPPEN AT THAT PARTICULAR EXIT ALMOST EVERY DAY. THE COLLISION WAS MY FAULT, AND I WAS HIT DIRECTLY IN THE DRIVER'S SIDE DOOR OF MY 2011 BMW 328I CONVERTIBLE. THERE WAS NO SIDE AIRBAG DEPLOYMENT, NO CALL TO BMW SOS, NO ENGINE TURN OFF, AND NO FLASHER WORKING. THE CAR WAS TOTALED AND I AM EXTREMELY BLESSED TO HAVE NO MORE SERIOUS INJURIES. I HAVE BEEN WAITING FOR A RESPONSE FROM BMW SPECIAL PRODUCT INVESTIGATION... WHO INITIATED THE CALL TO ME... SINCE LAST THURSDAY. I HAVE CALLED THE MAN WHO IS WITH THAT DEPARTMENT IN NJ ON SEVERAL OCCASIONS AND HE HAS NOT RETURNED MY CALLS. (HE DID CALL ON LAST FRIDAY TO SAY THAT A MAN FROM ATLANTA HAD INSPECTED THE CAR ON THURSDAY. NO CONTACT WITH HIM SINCE THAT DAY) I HAVE BRUISED RIBS AND MUSCLES ON THE LEFT AND AM TO HAVE A CT SCAN FOR A POSSIBLE HEMATOMA BEHIND LEFT BREAST. I ONLY WANT A REASON AS TO WHY THE SIDE AIRBAG, CALL TO BMW, ENGINE TURN OFF, AND FLASHERS DID NOT WORK. I PAID OVER $56,000 FOR THE CAR LESS THAN A MONTH EARLIER, AND THE CAR HAD LESS THAN 400 MILES ON IT. *LN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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