BMW 328i Complaints (2011)

580 consumer complaints on file.

#10920169October 31, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 16V071000 (AIR BAGS) EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2016. THE DEALER AND THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER STATED THAT A SECOND LETTER WOULD BE RECEIVED WHEN PARTS BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE . UPDATED 03/07/17*LJ UPDATED 6/29/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918056October 22, 2016
AIR BAGS
RECEIVED LETTER FOR RECALL OF DRIVER'S SIDE AIRBAG INFLATOR COULD RUPTURE SENDING METAL FRAGMENTS CAUSING SERIOUS INJURY OR DEATH. LETTER DATED MARCH 2016. I CALLED TWICE AND PARTS ON BACK ORDER. WHY SO LONG AND WHY SHOULD I CONTINUE TO MAKE MONTHLY PAYMENTS ON A POTENTIALLY DEADLY VEHICLE ??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909797September 26, 2016
AIR BAGS
SAFETY RECALL NOTICE WAS SENT FIRST CLASS MARCH 2016. MY DAUGHTER HAS CALLED TWO TIMES AND IS BEING TOLD THE PART IS NOT IN AND MAYBE OCTOBER OR NOVEMBER. SINCE THEN, SHE WAS REAR ENDED AS SHE WAS IN MOTION ON A CITY STREET ON SUNDAY, 9/25/16 AND SUFFERED SEVERE NECK, SHOULDER, ARM AND HIP INJURIES. HER AIR BAG DID NOT DEPLOY WHICH MAY HAVE PROTECTED HER FROM SOME OR ALL INJURIES. WHY IS SHE NOT BEING UPDATED AND WHY IS IT TAKING SO LONG FOR THIS DRIVER'S AIRBAG TO BE RECEIVED AND REPLACED? INFORMATION PROVIDED BELOW IS AN ESTIMATE AND ONLY CONTAINS TO OUR CAR. GOING APPROXIMATELY 18 MPH AND MILES APPROXIMATELY 42000 MILES, BUT CANNOT VERIFY AT THIS TIME BECAUSE AAA HAS IT. THE GIRL WHO HIT MY DAUGHTER DROVE A BMW AS WELL AND HER AIR BAG DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10909723September 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 12/20/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905844September 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 3281. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904986September 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899752August 31, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/13/16 *BF UPDATED 10/31/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10902933August 31, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899047August 27, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THIS VEHICLE HAS STALLED NUMEROUS TIME WHEN DRIVEN (IN MOTION) AT LOW SPEED ON A CITY STREET. IT HAS HAPPENED AGAIN 2 DAYS AGO WHEN I WAS DRIVING (IN MOTION) AND TRIED TO MAKE A RIGHT TURN. THE ENGINE STOPPED AND THE STEERING WHEEL REFUSED TO TURN. I WOULD HAVE BEEN DEAD IF ANOTHER VEHICLE WAS COMING FROM THE OTHER SIDE OF THE ROAD. THIS VEHICLE WAS TAKEN TO A BMW DEALER'S SERVICE NUMEROUS TIME FOR THE EXACT SAME PROBLEM WHEN IT WAS UNDER MANUFACTURER WARRANTY BUT THE SERVICE AND BMW USA ALWAYS SAID THAT NONE OF THE OTHER CUSTOMERS HAVE EVER REPORTED THIS ISSUE AND THEY NEVER HEARD OF IT FROM ANOTHER CUSTOMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897252August 19, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
FOURTH WHEEL SPEED SENSOR WAS REPLACED TODAY. THE CAR HAS ABOUT 27,000 MILES. THE FIRST SENSOR FAILED WHEN THE CAR WAS ABOUT 2 1/2 YEARS OLD. THE FACT THAT ALL FOUR WHEEL SPEED SENSOR HAVE FAILED SUGGESTS TO ME A DESIGN OR MANUFACTURING FLAW. IT IS A SAFETY ISSUE IN THAT THE ABS, STABILITY CONTROL, AND CRUISE CONTROL ARE DISABLED WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895075August 11, 2016
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED THAT THE WINDSHIELD HAD A CRACK THAT EXTENDED APPROXIMATELY EIGHT INCHES. THE CONTACT CALLED A GLASS REPLACEMENT COMPANY TO HAVE THE WINDSHIELD REPLACED. THE INDEPENDENT TECHNICIAN STATED THAT THERE WERE MANY COMPLAINTS ABOUT THE FAILURE AND IT WAS NOT CAUSED BY ROAD DEBRIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873609June 10, 2016
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. APPROXIMATELY ONE YEAR AGO, THE VEHICLE WAS REPAIRED PER A RECALL PERTAINING TO THE ENGINE AND ENGINE COOLING. RECENTLY, THE CONTACT NOTICED A BURNING ODOR WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHO PERFORMED THE RECALL REMEDY. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE RECURRED, WITH LIGHT SMOKE EMITTING FROM THE HOOD WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN OIL LEAK ON THE ENGINE GASKET. THE ENGINE GASKET WAS CLEANED. THE DEALER EXPLAINED THAT THE OIL LEAKED ON A PANEL INSIDE THE ENGINE COMPARTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND RULED THAT THE FAILURE WAS A MAINTENANCE ISSUE THAT NEEDED TO BE REMEDIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,751.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873087June 7, 2016
ENGINE
ENGINE SPUN #3 ROD TO CRANK BEARING @ 6400 RPM SHIFT FROM 1ST TO 2ND. (RED LINE IS 6700) AND COMPUTER CONTROLS SHOULD PREVENT ENGINE FROM BEING DAMAGED. CAR HAD 135K ON IT WHEN THIS HAPPEND, BUT I HAVE OWNED IT SINCE NEW AND HAVE PERFORMED ALL REQUIRED MAINTENANCE SINCE NEW SINCE NEW. I UNDERSTATED THE CAR HAS HIGH MILES, BUT I STILL FEEL THE ENGINE SHOULD NOT HAVE FAILED FOR RUNNING IT HARD ONE TIME. ENGINE WAS REPLACED FROM CAR WITH 21K IN IT. THE REPAIR COST OVER 5K WITH ME DOING THE WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870639May 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863676May 6, 2016
TIRES
TL* THE CONTACT OWNS A 2011 BMW 328I EQUIPPED WITH CONTINENTAL TIRES, SIZE: 225/45/R17 (NA). WHILE DRIVING 60 MPH, THE REAR PASSENGER TIRE EXPERIENCED A BLOWOUT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE TIRE WAS NOT INSPECTED OR REPLACED. THE TIRE WAS A REPLACEMENT TIRE. THE TIRE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 35,000 AND THE APPROXIMATE TIRE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861227April 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I CONVERTIBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854447April 8, 2016
STRUCTURE:BODY
TWICE WHILE DRIVING THE CAR, THE DRIVER'S CAR DOOR FLEW OPEN. THERE WAS NO INDICATION THE DOOR WAS NOT LATCHED, NOR DID ANY ALARMS SOUND. THIS OCCURRED AS I WAS TURNING INTO HEAVY TRAFFIC ON A BUSY 4 LANE HIGHWAY IN TOWN, AND ACCELERATING TO 50 MPH. I TOOK THE CAR INTO MY BMW DEALERSHIP AND THEY TOLD ME IT WAS A FAULTY ACTUATOR THAT WAS NOT COVERED UNDER WARRANTY, INCURRING A COST TO ME OF $622.00. I AM APPALLED THAT THIS IS NOT COVERED AS A HUGE SAFETY ISSUE SO FEEL THIS NEEDS TO BE REPORTED....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853943April 7, 2016
AIR BAGS, WHEELS
DRIVING IN THE TOWN OF BLACKSBURG VA. A TWO LANE WITH BUS ACCESS LANE DIDN'T QUIT MOVE OVER ENOUGH AND MY PASSENGER TIRES SCRUBBED THE CURB THAT SET OFF BOTH FRONT AIR BAGS, BROKE FRONT AND MOON ROOF GLASS BLEW DRIVERS SUN VISOR TO THE BACK WINDOW,BROKE BOTH DRINK HOLDERS IN THE PASSANGERS FRONT DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854033April 7, 2016
AIR BAGS
"TAKATA RECALL" BMW ADVISED ME ON 4/7/2016, THAT IT WOULD BE LATE SUMMER OF 2016 BEFORE MY CAR WILL BE REPAIRED AND THEY WILL PROVIDE ME WITH A RENTAL. THIS IS TO LONG FOR ME BE WITHOUT THE USE OF MY CAR. PLEASE HELP WITH ME GET MY CAR REPAIRED SOONER. I AM AFRAID TO DRIVE MY CAR WITH AN AIRBAG THAT CAN CAUSE DEATH. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837060February 18, 2016
ENGINE
I HAVE LESS THAN 39,000 MILES ON MY VEHICLE, YET, THE VALVE COVER GASKET IS CRACKED. WHEN THE MANUFACTURER RECALL WAS MADE PUBLIC, BMW REFUSED TO CHECK MY CAR, BECAUSE MY VIN NUMBER WAS NOT ON THEIR LIST. MY STANDARD WARRANTY EXPIRED, BUT MY EXTENDED WARRANTY ONLY COVERS ENGINE INTAKE AND EXHAUST CAMSHAFT. IS IT UNREASONABLE TO REQUEST A VALVE COVER GASKET WHICH SEEMS TO BE DAMAGED PREMATURELY? I WAS DRIVING WHEN I NOTICED A LITTLE SMOKE AND AN ODOR. MEINEKE WAS THE CLOSEST CAR REPAIR NEARBY, AND THEY ARE HOLDING MY CAR UNTIL I GET A RESPONSE FROM BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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