BMW 328i Complaints (2011)

580 consumer complaints on file.

#11055737December 20, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000, 17V683000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SOUTH BAY BMW, 18800 HAWTHORNE BLVD, TORRANCE, CA 90504) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054683December 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED GERMAIN BMW OF NAPLES (11286 TAMIAMI TRAIL N, NAPLES, FL 34110) AND WAS PLACED ON A WAITING LIST. THE CONTACT WAS ALSO ADVISED BY THE DEALER THAT THEY RECEIVED 10-15 PARTS PER WEEK. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT THEY WOULD CALL THE DEALER. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054452December 13, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052839December 6, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. WHILE DRIVING, THE CONTACT NOTICED A BURNING ODOR AND SMOKE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER BECAUSE THE RECALL NOTICE STATED THAT PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11052279December 4, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052357December 4, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THOMPSON BMW IN DOYLESTOWN, PENNSYLVANIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051868December 2, 2017
ELECTRICAL SYSTEM, POWER TRAIN
AS I CAME TO A STOP AT A RED LIGHT THE SCREEN SHOWED RED SAYING TRANSMISSION ISSUES TAKE TO NEAREST REPAIR FACILITY ASAP I DROVE THRU INTERSECTION ABOUT 1000 FT MADE A U-TURN TO GET OFF ROAD TURNED CAR OFF FOR SAFETY AND CAR WOULD NOT RESTART HAD TO HAVE IT TOWED TO NEAREST DEALER WHERE I WAS INFORMED 4 DAYS LATER THAT THEIR DIAGNOSTICS SAID IT HAS HAD AT LEAST 2 FAULTS ON BATTERY AND POSSIBLY 3 FAULTS ON TRANSMISSION IT WILL COST $2500. PLUS TO REPAIR DEPENDING ON WHAT THEY FIND NOW MY ISSUE IS THAT I JUST PURCHASED THIS CAR 84 DAYS PRIOR TO THIS THINKING THAT ALL I'VE HEARD IS HOW GREAT A VEHICLE THESE ARE DEPENDABLE,SHARP,ETC. FOOLISH ME SINCE MY PURCHASE I HAD TO GET A NEW GAS CAP NO PROBLEM REPLACE FRONT BRAKES AND NOTICED THAT FRONT PASSENGER DOOR DOESN'T UNLOCK OR LOCK WITH AUTO KEY TRUNK DOESN'T OPEN FROM INSIDE VEHICLE JUST LITTLE ANNOYING THINGS THE FOX REPORT CAME WITH NO REPORTS OF ACCIDENTS BUT NOT THE CASE WHEN REPLACING BRAKES SHOWING SIGNS OF ACCIDENT SO HERE I SIT WITH A CAR PARKED IN MY DRIVEWAY THAT I'M AFRAID TO DRIVE BECAUSE I CAN'T AFFORD TO FIX FOR POSSIBLY 6 MONTHS INCONVENIENT PERPLEXED DISAPPOINTED JUST TODAYS FEELINGS I DON'T THINK I WOULD RECOMMEND THIS BRAND OF VEHICLE TO ANYONE. BECAUSE I WAS GOING FOR A WEEKEND TRIP WITH FRIENDS PLANS ALREADY SET WE WERE FORCED TO RENT A CAR TO GET THRU WEEKEND AT A COST OF $130. AND THEN IT COSTS ME $ 163. FOR DIAGNOSTICS AND AN ADDITIONAL $399. TO HAVE IT TOWED BACK TO MY RESIDENCE BECAUSE I COULDN'T AFFORD REPAIR WORK AT THIS TIME THIS VEHICLE ONLY HAS 83,000 MILES TO HAVE THIS MANY ISSUES JUST DOESN'T SET RIGHT WITH ME. SO FROM BMW'S VIEWPOINT HOW CAN I GET THESE ISSUES RESOLVED WITHOUT GOING BANKRUPT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051671December 1, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HERB CHAMBERS BMW OF BOSTON (1168 COMMONWEALTH AVE, BRIGHTON, MA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048655November 27, 2017
ELECTRICAL SYSTEM
I RECEIVED A POSTCARD IN THE MAIL INFORMING ME ABOUT A RECALL ON MY BMW. AFTER FOLLOWING THE SETS ON THE POSTCARD, I WAS DIRECTED TO CONTACT THE DEALERSHIP AND WHEN I CALLED THE DEALERSHIP THEY DID NOT HAVE A SOLUTION FOR MY RECALL, AND DIDN'T KNOW WHEN WHEN THEY WOULD HAVE A SOLUTION READY. VERY FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048278November 24, 2017
AIR BAGS
THERE ARE MULTIPLE RECALLS ON MY CAR WITH THE AIRBAG THE MOST PROMINENT, BUT THERE IS A MONTH WAIT TO GET THIS FIXED. I WOULD LIKE TO GET THIS FIXED ASAP AS IT FEELS LIKE IM DRIVING A TICKING TIMEBOMB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047856November 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF SAN FRANCISCO IN SAN FRANCISCO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043638November 6, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
MY SON'S BMW (2011 BMW 328I XDRIVE) SPONTANEOUSLY COMBUSTED ON SEP 4 2017 WHILE HE WAS DRIVING BACK FROM WORK AT 4 AM ON SUNRISE HIGHWAY NY. LUCKILY HE NOTICED SPARKS AND SMOKE AND PULLED OVER AND GOT OUT. THE CAR FULLY BURNT WITHIN 30 MINUTES.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11043727November 6, 2017
AIR BAGS, ENGINE
NHTSA RECALL NUMBER 17V683 POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER : THIS RECALL INVOLVES AN ENGINE COMPONENT KNOWN AS THE POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. THE PCV VALVE HEATER MAY NOT HAVE BEEN PRODUCED TO SPECIFICATIONS. OVER TIME, IT COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043207November 4, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
TAKATA RECALL: ALL BEGAN FROM PURCHASE 09/2013 HAD ENGINE BOLT FIXED ON RECALL, BUT SINCE SEVERAL ENGINE WORK PERFORMED DUE TO LOSS OF POWER WHEN DRIVING, HAD REPLACED COIL/TUNE UP DONE, SEVERAL GASKETS IN THE ENGINE HASD TO BE REPLACED BY BMW DEALER, AND DEALER CAN'T FIX VEHICLE FOR "SPUTTERING/BACK FIRING" WHEN SITTING AT LIGHT OR STATIONARY IT JUST STUTTERS. TIME TO TIME DRIVER WINDOW WILL NOT ROLL DOWN WHEN IN CAR. ALSO, THE SEAT BELT LIGHT CHIMES TO PUT SEAT BELT ON AND NO ONE IS IN PASSENGER SEAT. STEREO LIGHTS PIXELS BURNING OUT & SOUND FROM TIME TO TIME THE SPEAKERS HAS MUFFLED SOUND OR POOR QUALITY SOUND. BROUGHT CAR WITH 20,000 MILES AND NOW HAS 57,000 MILES AND ISSUES WITH ENGINE IS WAY TOO MUCH FOR LOW MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043289November 4, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SMELL COMING FROM THE FRONT OF CAR. IT'S STRONG AT TIMES AND THEN GOES AWAY. A LITTLE SMOKE IN FRONT NEAR GOOD THEN GOES AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034058October 17, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE BEGAN TO DECELERATE AND THE FUEL PUMP MALFUNCTION MESSAGE ILLUMINATED UNTIL THE VEHICLE STALLED. THE VEHICLE WAS TOWED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030545September 29, 2017
AIR BAGS
TAKATA RECALL. EVEN THOUGH MY CAR'S DRIVER'S SIDE AIRBAG MAY CONTAIN THE TAKATA PSDI-5 INFLATOR, BMW HAS NOT ISSUED A RECALL TO REPLACE IT. I WILL NOT DRIVE THE CAR OR LET ANY OF MY FAMILY DRIVE IT UNTIL BMW REPLACES THE PSDI-5 INFLATOR OR DETERMINES THAT MY CAR HAS A SAFE INFLATOR. I SPOKE WITH A BMW-USA CUSTOMER REP. ON SEPTEMBER 19, 2017 AND HIS ONLY ANSWER TO ALL OF MY QUESTIONS AND CONCERNS WAS, "THERE IS NO RECALL ON YOUR CAR!" HE WOULD NOT EVEN ACKNOWLEDGE THE FACT THAT THERE ARE OVER 800,000 BMW CARS WITH FAULTY TAKATA INFLATORS YET TO BE REPLACED. I ASKED THAT MY CAR BE INSPECTED AND THE INFLATOR REPLACED IF IT WAS A PSDI-5 OR THAT BMW PROVIDE ME A LOANER CAR UNTIL THEY FINALLY DID FIX MINE. IF MY CAR CONTAINS THE PSDI-5 INFLATOR IT IS AS POTENTIALLY DEADLY NOW AS WHEN BMW REPLACES IT WITH A SAFE ONE AND UNTIL THEY DO, I WILL NOT DRIVE THE CAR. WILL NHTSA HELP ME IN THIS SITUATION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030352September 28, 2017
VEHICLE SPEED CONTROL
WHEN DRIVING AT A LOW SPEED OF 10 MPH OR LOWER AND DECELERATING (APPLYING THE BRAKE, COMING TO A STOP SIGN OR RED LIGHT OR PULLING INTO A PARKING SPACE) OR AT A STATIONARY POSITION - THE VEHICLE IS SURGING FORWARD UNEXPECTEDLY. ENGINE IS NOT STALLING BUT OFTEN FEELS LIKE IT COULD AFTER SURGING FORWARD. SURGES FORWARD EVEN WHEN THE BREAK IS APPLIED. THIS HAS HAPPEND A NUMBER OF TIMES. TAKEN TO BMW DEALERSHIPS AND THEY REPORT NOTHING WRONG (NO SAFETY RECALL) BUT IT CONTINUES TO OCCUR. FEAR FACTOR OF GETTING INTO AN ACCIDENT DUE THIS IS ESCALATING. HAVE ASKED FRIENDS TO DRIVE OUR VEHICLE AND THEY VERIFY AND VALIDATE IT OCCURS FOR THEM AS WELL UNDER THE SAME CIRMCUMSTANCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024950September 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF FORT MYERS (15421 S TAMIAMI TRAIL, FORT MYERS, FL 33908, (844) 283-1830) WAS CONTACTED, BUT WAS UNABLE TO FACILITATE THE REPAIR. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024615September 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (BMW OF BEAUMONT, 1855, I-10, BEAUMONT, TX, 77701) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER STATED THAT THE PARTS WERE AVAILABLE FOR THE REPAIR AND TO CONTACT THE DEALER TO SCHEDULE AN APPOINTMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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