BMW 328i Complaints (2011)

580 consumer complaints on file.

#11490595October 24, 2022
ENGINE
The bolts for my VANOS adjuster unit failed at approximately 143,000 miles on my 2011 328i xDrive Wagon (chassis code E91). In 2014, BMW issued a recall (campaign No. 14V-176) for this exact issue. On the first page under the "Model" section, it is stated that the E91 chassis is affected. However, on the second page, the E91 chassis is not listed under "Affected Vehicles". When checking the VIN number, my car does not have an open recall regarding this issue. However, the engine equipped in my car is also equipped in other models that are eligible for the recall, and my engine is clearly suffering from the exact failure described by the recall. I request the NHTSA to investigate why BMW did not include my model in this recall, and require BMW to issue the recall for my model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489918October 19, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489935October 19, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 35 MPH, the vehicle overheated with an abnormal burning plastic odor coming from the vents on the dashboard. The contact stated that the check engine warning light was illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488873October 11, 2022
ENGINE
The VANOS adjustment unit develops an internal oil leakage that will no longer allow the VANOS to adjust quickly enough. This will result in activation of the engine emergency mode and the engine malfunction will become permanently active. BMW Service bulletin that is applicable: SI B11 07 14 Recall Campaign 14V-176 Documentation was inspected by local BMW dealership. They denied the recall due to the VIN not being attached to the Service Bulletin and Recall Campaign. Background: My VIN has motor type N52K and vehicle production is April 2011. The vehicle was running rough and had developed an oil leak from the oil pan gasket. The current service bulletin it states: “Affected Vehicles: This recall involves certain E70, E71, E82, E88, E89, E90, E92, F10 and F25 vehicle’s with the N51, N52K and N52T engines produced from September 2009 to November 2011.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488197October 6, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487797October 4, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485195September 19, 2022
ELECTRICAL SYSTEM
The contact owns a 2011 BMW 328I. The contact stated while attempting to start the vehicle, the battery had failed. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the battery, battery cable, and fuse box needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V472000 (Electrical System) however, the VIN was not included. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484581September 15, 2022
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2011 BMW 328I. The contact stated while driving at an undisclosed speed, the vehicle made rattling noises with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the Vanos housing bolts had fractured and detached into the oil pan, causing damage to the engine. The dealer informed the contact that both of the variable camshaft timing adjustment (VANOS) units needed to be replaced and the oil pan needed to be filtered. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484609September 15, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328xi. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 35 mph, the Coolant Temperature warning light was illuminated, and he saw smoke existing from under the hood. The contact stated he continued driving to his residence. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, where it was being diagnosed at the moment of the call. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was 149,237.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484662September 15, 2022
ELECTRICAL SYSTEM
The contact's son owns a 2011 BMW 328I. The contact stated that the vehicle was taken to an unknown dealer for battery replacement; however, 2-3 weeks later while her son was driving at an undisclosed speed, several unknown warning lights illuminated. Additionally, the turn signals failed to operate as needed. The vehicle was taken to a second dealer and the vehicle failed to restart. The dealer diagnosed that the footwell module had failed. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484215September 13, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Coolant) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The contact stated that prior to the recall notice being received, while driving at an undisclosed speed, the headlights started to flicker and all the windows failed to operate as needed. The vehicle was towed to the dealer where the contact was informed that the PCV valve, footwell module, blower heater, and electrical harness need to be replaced. The vehicle was repaired however, the contact stated that while driving, he heard a sputtering noise when the check engine warning light illuminated and the Limp Mode warning light illuminated. The contact then stated that the engine started to misfire and the vehicle stalled. The vehicle was towed back to the dealer where it was diagnosed that the spark plugs, throttle body, valve cover, oil filter housing gasket, coolant hose, belt tensioner, ignition coils and 02 sensors needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to speak with the dealer for a loaner vehicle however, the contact was informed that no loaner vehicle was available. The failure mileage was approximately 153,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483722September 9, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483080September 6, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482507September 1, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
There is a safety recall on my car. This recall involves an engine component known as the Positive Crankcase Ventilation (PCV) valve heater. The PCV valve heater may not have been produced to specifications which could lead to a short circuit. BMW DOES NOT HAVE AN AVAILABLE REMEDY FOR THIS RECALL AND DOES NOT HAVE ANY TIMELINE FOR FIXING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482082August 30, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480486August 22, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated he detected an abnormal plastic burning odor inside the vehicle. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 75,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480626August 22, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479812August 17, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that whenever driving after a while the vehicle seemed as though it may be overheating. The approximate failure mileage was 170,000. Vin tool confirms parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479577August 16, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle would fail to start immediately and approximately 5 minutes after turning the vehicle on there was a burning plastic and rubber smell. While driving at highway speeds when there was smoke coming from underneath the vehicle. The contact had pulled over and turned off the vehicle. The smoked dissipated on its own in about half an hour. The contact then turned the vehicle back on and drove home. The vehicle's service engine light had illuminated approximately 5-6 days later. The vehicle had been inoperable since. The approximate failure mileage was 170,465. Vin tool confirms parts distribution disconnect. The consumer stated a burning smell comes from underneath the car and turns off. The car was taken to be repaired. The vehicle doesn't shutoff any longer but still exhibits smoking and burning smell.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479611August 16, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated the dealer was contacted in June 2022, and informed the remedy would be available summer 2022 to date no fix available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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