BMW 328i Complaints (2011)

580 consumer complaints on file.

#11500421January 6, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499727January 2, 2023
ENGINE
BMW has Recall: #22V-119:407 - POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER still open with no remedy in sight. It has been months if not a year already (or longer) and I am waiting, together with thousands of BMW owners to get this issue fixed. It is totally unacceptable that a company as BMW leaves their customers hanging and allowing them to drive unsafe cars due to their laziness to fix this. What is NHTSA going to do about this? Thanks. Happy New Year!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499538December 30, 2022
ENGINE
* What component failed: The VANOS gear bolts broken on the 2011 BMW 328i. *How was your safety put at risk? The car will suddenly stall during high speed driving that risk some car will hint from behind or high possibility of lost the control. The car stall and shaking very bad during high speed driving *Has the problem been confirmed by dealer and independent service center. Yes. It was confirmed by dealer and independent service center. There are four broken bolts were discovered on the oil pan. The broken bolts were come from VANOS gear. *The vehicle has inspected by BMW dealer and independent service. *Check Engine light was on. No symptoms of the problem prior to the failure. After failure, the symptom is the car stalls during driving. The attached doc include the recall related to VANOS assembly bolts. However, the BMW refuse to take responsibility for recall my car to fix the problem and failed to notice me for the recall until the car failure due to this VANOS problem. I visited BMW dealer so many times and dealer is not notified me for this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497331December 13, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that while starting the vehicle, there was an abnormal burning plastic odor detected. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 35,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497352December 13, 2022
ENGINE
.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497104December 12, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of the NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The contact stated that she noticed smoke outside of the vehicle and she smelled an abnormal burning odor. The vehicle was not diagnosed or repaired. No warning light was illuminated. The local dealer was notified of the recall notification and confirmed that the parts were not yet available. The manufacturer was not notified. The failure mileage was unavailable. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496790December 9, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 30 MPH, the heater was activated, and she smelled an odor of burning plastic inside the vehicle. The contact stated that once the weather turned colder, while using the heater, the odor was inside the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 69,500. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495477November 30, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495491November 30, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495372November 29, 2022
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2011 BMW 328I. The contact stated that upon driving from a complete stop, the vehicle lost motive power and stalled. There was no warning light illuminated. The vehicle was towed the dealer where it was diagnosed that the camshaft adjuster bolts had backed out, causing the camshaft VANOS failure. Additionally, it was diagnosed that the camshaft VANOS and camshaft adjuster bolts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 84,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494775November 23, 2022
ENGINE, ELECTRICAL SYSTEM
This car has a heater problem with the PCV that causes the car to not run in cold weather. The PCV fails intermittently and the car will not idle or run in cold weather. BMW issued this recall in March but it is not November and they have offered no fix for this. It is a safety issue and it's also affecting how the car runs. How could we be 8 months into this without a fix?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494557November 22, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Additionally, the contact had experienced a failure of the four VANOS housing bolts for both VANOS units (intake and exhaust) under NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling). The contact stated that his vehicle was not included in the recall; however, the vehicle exhibited the failure listed in the recall similar concerning the reduced engine power. The vehicle was not taken to be diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493504November 14, 2022
ENGINE
Recall was issued March 2022. The remedy is still not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493208November 11, 2022
ENGINE
My 2011 328i convertible has the Vanos Cam shaft bolts broken, and the dealership never said anything about the recall for this issue. When I brought it to their attention they gave me a bill for $800 to find what I told them was wrong with the car. For the 10 years I had the car I have only use one dealership for repairs, and had an additional warranty on my vehicle and NOTHING was said about the bolt heads breaking off on the sprocket cam
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492555November 7, 2022
ENGINE AND ENGINE COOLING, STRUCTURE:BODY:DOOR:HANDLE:INTERIOR
The contact owns a 2011 BMW 328i. The contact received notification of the NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact then stated that he noticed that the front passenger’s side interior door handle disintegrated. The vehicle was taken to an independent mechanic where it was diagnosed that the door handle melted and needed to be replaced. Additionally, the local dealer was notified of the recall notice and confirmed that the parts were not available for the recall repair however, the contact was advised to call the manufacturer. The contact was concerned that touching the door handle could cause harm to a passenger touching the door handle and could catch fire. The vehicle was not repaired. The manufacturer was notified of the failure and was informed that the repair was being developed and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 80,000. Parts distributions disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492593November 7, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492270November 4, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated while driving at an unknown speed, there was an abnormal burning odor coming from the vehicle. There was also smoke entering the cabin of the vehicle through the vents. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, but they were unable to diagnose the vehicle. The vehicle was not repaired. The contact continued to experience the failure. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the Positive Crankcase Ventilation (PCV) valve heater to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491520October 30, 2022
ENGINE
The Vanos Cam Tensioners bolts were a known issue (to back out and shear inside of the engine) in my car and a few years prior, and BMW recalled 150,000~ and gave 170,000~ vehicles a 10year unlimited mile warranty on the issue. My car had this issue a month ago and BMW would not help (a year out of the warranty with only 74,000 miles). A BMW dealer diagnosed it and I got it repaired at an independent shop for $5,000+. I’ve seen other people have this issue after the warranty so obviously 10 years was not sufficient. This issue can lead to stalling while driving and rough running. Luckily, I heard the awful noise from my engine before it got worse and could’ve been catastrophic/dangerous. The car did not even have a CEL at the time. This can be a dangerous thing to happen and BMW did not fix all vehicles that were affected which is crazy to me, I also never got even a notice in my 2 1/2 years of ownership! Thank you guys for your time, I am hoping BMW will make this right, but I can’t believe such a large company would try and let something this serious go.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491132October 27, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 30 MPH, there was white smoke coming through the HVAC vents. The contact pulled over, stopped, and turned off the vehicle. The contact stated that after turning the vehicle on, smoke was coming from the vents. The contact had taken the vehicle to an independent mechanic. The vehicle was repaired; however, the vehicle failure had reoccurred. The contact stated that she smelled burning plastic inside the cabin of the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 141,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490794October 25, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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