BMW 325i Complaints

1,385 consumer complaints on file.

#10161911July 9, 2006
VISIBILITY:WINDSHIELD
WHILE WASHING CAR IN HOT SUN THE WINDSHIELD CRACKED WHEN HIT WITH COLD WATER FROM HOSE. DEALER CLAIMS IT WAS AN IMPACT BREAK CAUSED BY WINDSHIELD WIPER BEING PULLED UP AND DROPPED ONTO WINDSHIELD. IF WINDSHIELD WIPER BROKE WINDSHIELD (WHICH GIVEN THE LENGTH OF THE SOFT RUBBER WIPER WE FIND IT HIGHLY UNLIKELY THAT IMPACT OF A DROPPED WIPER BLADE COULD OR SHOULD BE EXPECTED TO BREAK A WINDSHIELD THAT IS SUPPOSED TO BE DESIGNED TO WITHSTAND MUCH MORE SEVERE ROAD HAZARD IMPACT OR IF IT WAS DONE BY COLD WATER ON AN EXTREMELY HOT SUN HEATED WINDSHIELD....EITHER WAY THIS WINDSHIELD COULD NOT POSSIBLY BE STRONG AND MADE TO SAFETY STANDARDS. THE WINDSHIELD IS SURROUNDED BY A BLACK BACKING ON THE OUTER EDGES AND IT GETS VERY HOT WHEN THE SUN IS AT THE PROPER ANGLE SHINING DOWN ON THE CAR. WE DISCOVERED THESE INTENSELY HOT EDGES OF THE WINDSHIELD WHEN WASHING THE CAR. WHEN WE HIT THE WINDSHIELD WITH COLD WATER IT SHATTERED AND CRACKED. THERE WERE TWO OF US WASHING THE CAR AND WE KNOW HOW IT HAPPENED DESPITE THE DEALERS CLAIM OF IMPACT DAMAGE FROM A "DROPPED WIPER". WE HAVE SAVED THE DEFECTIVE WINDSHIELD FOR NHTSA SHOULD YOU DECIDE TO INVESTIGATE THIS COMPLAINT. THE DEFECTIVE WINDSHIELD IS IN OUR GARAGE AND WE WILL KEEP IT THERE FOR THE NEXT 90 DAYS. IF WE DO NOT HEAR FROM YOU REGARDING YOUR NEED FOR THE DEFECTIVE WINDSHIELD THEN WE WILL PUT IT OUT FOR TRASH COLLECTION. THANKS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161373July 4, 2006
TIRES
PURCHASED NEW 330I FROM DEALER IN 9-05. ON 4-06 AT 12,500 MILES CALLED DEALER TO REQUEST SERVICE SINCE VEHICLE HAD BEEN MAKING A "ROARING & WA-WA" SOUND WHEN APPLYING BRAKES. THIS HAD BEEN GOING ON FOR SOME TIME & SINCE DRIVER WAS WAITING FOR COMPUTER TO INDICATE SERVICE NEEDED KEPT ON DRIVING. DEALER AGREED TO SEE CAR AND UPON INSPECTION CALLED DRIVER & INFORMED THAT TIRES WERE WORN ERRATICALLY & NEEDED TO BE REPLACED (EST AT $1500). SINCE DRIVER QUESTIONED NEED FOR NEW TIRES AT SUCH LOW MILEAGE, DEALER FINALLY SUGGESTED TO CALL CORPORATE BMW. CORPORATE BMW STATED THERE WAS A PROCESS DRIVER WOULD HAVE TO GO THROUGH IN ORDER TO CONFIRM TIRE DEFECT SINCE TIRES WERE NOT PART OF WARRANTY DRIVER WOULD HAVE TO PROCESS CLAIM THROUGH TIRE MANUFACTURER WITH ASSISTANCE FROM CORPORATE BMW. DRIVER HAD TO THEN GO TO TIRE MANUFACTURER TO HAVE THE TIRES INSPECTED & REQUEST A REPORT BE GENERATED FROM INSPECTION. TIRE MANUFACTURER STATED TIRE WEAR WAS DUE TO LACK OF MAINTENANCE (SINCE TIRES WERE NEVER ROTATED) & NOT TIRE DEFECTS. DEALER STATED TIRES DO NOT HAVE TO BE ROTATED BUT TIRE MANUFACTURER STATED THEY SHOULD. DEALER FINALLY AGREED TO REPLACE ALL 4 TIRES FOR FREE. DURING CALL WITH DEALER TO SCHEDULE TIRE REPLACEMENT, DEALER INFORMED DRIVER THAT BMW WOULD REPLACE ALL 4 TIRES DUE TO BMW'S ASSUMPTION OF A BAD BATCH OF TIRES BUT THAT NEW TIRES WOULD HAVE TO BE RUN FLATS. ALL TIRES WERE REPLACED 4-24-06. DEALER STATED THAT ALTHOUGH BMW DOES NOT RECOMMEND TIRE ROTATION THAT DRIVER NEEDED TO DO SO TO EXTEND LIFE OF NEW TIRES. AT 3,500 MILES DRIVER HAD TIRES ROTATED & WAS INFORMED THAT TIRES WERE ALREADY "CUPPING". CALLED DEALER & INFORMED OF CUPPING TIRES & REQUESTED SERVICE. DRIVER SEEMS TO BELIEVE ISSUE IS EITHER WITH RUN FLAT TIRES OR WITH VEHICLE SUSPENSION. WILL SEE WHAT DEALER SAYS. FOR ANYONE WITH THIS PROBLEM PLEASE FILE A COMPLAINT SO CORPORATE BMW WILL HAVE TO CORRECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161316July 3, 2006
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE, THE VEHICLE ACCELARATED WITHOUT EFFORT. THERE WAS EMERGENCY BRAKING WHICH RESULTED IN THE VEHICLE HITTING A CONCRETE SUPPORT PARKING STRUCTURE ON THE FRONT RIGHT SIDE OF THE VEHICLE. THE VEHICLE ALMOST CONTINUED OVER THE EDGE OF THE PARKING STRUCTURE WHICH WAS TWO STORIES ABOVE THE GROUND. SUBSEQUENTLY, WHILE THE VEHICLE WAS BEING DRIVEN HOME THE REAR ABS BRAKE LIGHTS AND THE BRAKES LIGHTS ON THE DASHBOARD ILLUMINATED. DURING THIS PERIOD, THE VEHICLE SLOWED DOWN WITHOUT APPLYING PRESSURE TO THE BRAKE. ALSO, THE VEHICLE SURGED FORWARD. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER AND IT WAS EXAMINED. ACCORDING TO THE DEALER, THE VEHICLE WOULD NEED DIAGNOSTIC TESTING AT A CHARGE BEFORE THE BRAKES CHIP CAN BE REPLACED. THE DEALER DETERMINED THAT THERE WAS NO ABNORMAL CODE IN THE COMPUTER.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10161214July 1, 2006
UNKNOWN OR OTHER
WHILE DRIVING MY 2006 BMW 325I ON THE FREEWAY AT ABOUT 50 MPH A SMALL OBJECT SUCH AS A BOTTLED WATER BOTTLE OR SOMETHING SIMILAR HIT THE FRONT BUMPER OF MY CAR AND ROLLED UNDERNEATH THE CAR WHERE I DROVE OVER IT. THERE WAS NO DAMAGE TO THE EXTERIOR OF MY CAR YET THE SEAT BELT LIGHT AND THE AIRBAG LIGHT CAME ON THE DASHBOARD. I TOOK MY CAR TO THE BMW DEALER WHERE I WAS TOLD THAT THE "ACCIDENT INDICATORS" HAD FIRED AND I WOULD HAVE TO HAVE THE RECEIVER OF MY SEAT BELT REPLACED AT A COST OF $350 DESPITE THERE BEING NO DAMAGE TO THE CAR AND THIS BEING WHAT I CONSIDER A COMMON DRIVING OCCURRENCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160609June 23, 2006
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
DT*: THE CONTACT STATED AFTER TRAVELING 20 MPH AND BECOMING IMMOBILED AT TRAFFIC LIGHT, THE RPM SURGED. THIS OCCURRED AT EVERY TRAFFIC LIGHT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED AS A NEW VEHICLE THE COMPUTER MODULE HAS TO LEARN THE DRIVERS HABITS. THE CONTACT EXPRESSED THE DIAGNOSIS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160155June 19, 2006
WHEELS:HUBCAP/COVER
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH THREE LIGHT ALLOY WHEELS BENT. EACH INDIVIDUAL TIRE BENT AT DIFFERENT TIMES. DUE TO THIS INCIDENT THE WHEELS STARTED TO VIBRATE WHEN GETTING 30 MPH OR MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160156June 19, 2006
WHEELS:HUBCAP/COVER
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH THE LIGHT ALLOY WHEELS BENT. EACH WHEEL BENT AT DIFFERENT TIMES. AS A RESULT, THE WHEELS VIBRATE WHEN TRAVELING 30 MPH OR MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159607June 12, 2006
SEAT BELTS, AIR BAGS
DT*: THE CONTACT STATED UPON PURCHASE, THE SEAT BELT LIGHT FLASHED INTERMITTENTLY, WHEN THE SEAT BELT WAS LATCHED. THEN, WHILE TRAVELING 50 MPH, THE VEHICLE STRUCK A DEER. THE SEAT BELT DID NOT RESTRAIN THE DRIVER AND NO AIR BAGS DEPLOYED. THERE WAS DAMAGE TO THE GRILL AREA, THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE AND HAS NOT BEEN INSPECTED BY A MECHANIC. THE DRIVER SUSTAINED MINOR INJURIES. UPDATED 8/14/2006 - *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10158087May 23, 2006
TIRES:SIDEWALL
I PURCHASED A BRAND NEW 2006 BMW 330I WITH OEM BRIDGESTONE POTENZA RE050A RUNFLAT TIRES. THE TIRES BUCKLED ON THE SIDE WALL AFTER LESS THAN 8000K MILES. OUT OF CURIOSITY I CHECKED THE BIMMERFEST -HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=146728 FORUM AND DISCOVERED THIS IS A WIDESPREAD PROBLEM AMONG BMW OWNERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156695May 3, 2006
SEAT BELTS:FRONT
SEAT BELT FAILED TO PREVENT ME FROM HITTING STEERING WHEEL AFTER ANOTHER CAR HIT MINE FROM THE REAR WHILE AT A STOP SIGN. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10156053April 25, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE PULLING INTO A PARKING SPACE AT 2MPH, THERE WAS A GRINDING NOISE FOLLOWED BY THE VEHICLE LURCHING FORWARD INTO A TREE. THERE WAS EXTENSIVE DAMAGE TO THE FRONT OF THE VEHICLE, BUT NO INJURIES WERE SUSTAINED. THE POLICE WERE ON THE SCENE, AND A REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO A BODY SHOP FOR INSPECTION. A MANUFACTURER REPRESENTATIVE INSPECTED THE VEHICLE, BUT THE DETAILS OF THE INVESTIGATION WERE NOT DISCLOSED. THE INDEPENDENT REPAIR SHOP REPAIRED THE BODY DAMAGE, BUT COULD NOT DETERMINE THE CAUSE OF THE SUDDEN VEHICLE ACCELERATION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10155639April 18, 2006
POWER TRAIN:CLUTCH ASSEMBLY
I RECENTLY BOUGHT A 2006 BMW 330 XI WITH A MANUAL GEAR SHIFT. THE DESIGN OF THE CLUTCH AND BRAKE PEDALS IS SUCH THAT ONE CAN ACCIDENTALLY STEP ON BOTH THE CLUTCH PEDAL AND THE ARM OF THE BREAK PEDAL WHILE DEPRESSING THE CLUTCH, THIS CAUSES THE CAR TO STOP SUDDENLY AND UNEXPECTEDLY. IT HAS OCCURRED TO ME WHEN CROSSING INTERSECTIONS AND MOST RECENTLY, WHILE MY WIFE WAS MERGING INTO EXPRESSWAY TRAFFIC, THIS IS A SERIOUS ACCIDENT WAITING TO HAPPEN. THE CAR WAS REVIEWED BY THE DEALER AND I SPOKE TO A REPRESENTATIVE FROM BMW, THEY INSIST THAT THIS IS THE WAY THE CAR WAS DESIGNED AND THEY CANNOT DO ANYTHING ABOUT IT. ALSO, WHEN YOU DEPRESS THE CLUTCH WITH THE MIDDLE OF YOUR FOOT, THE END OF YOUR TOE CAN SLIDE BETWEEN THE CLUTCH AND BRAKE ARMS, THIS INTERFERES WITH THE ACTION OF THE BREAK PEDAL. MY WIFE AN I ARE EXPERIENCED STICK SHIFT DRIVERS, WE HAVE BEEN DRIVING MANUAL STICK SHIFT CARS FOR 40 YEARS, THIS IS THE FIRST TIME THIS HAPPENS TO US; WE HAVE HAD FOUR CLOSE CALLS IN A MONTH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155108April 11, 2006
ELECTRICAL SYSTEM:IGNITION, AIR BAGS
I WAS DRIVING THROUGH AN INTERSECTION AT APPROXIMATELY 15 MPH WHEN I WAS STRUCK IN THE DRIVER AND PASSENGER DOORS BY A VEHICLE WHO WAS RUNNING A RED LIGHT. THE OTHER DRIVER DID NOT SEE ME AND STRUCK ME AT FULL SPEED, PROBABLY AROUND 45 MPH. MY VEHICLE WAS HIT SO HARD THAT IT SPUN AROUND AND SLID ABOUT HALF A BLOCK. NONE OF THE AIRBAGS, INCLUDING THE SIDE IMPACT AIRBAGS, DEPLOYED, AND THE ENGINE DID NOT SHUT OFF. THE CAR WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10154906April 9, 2006
ELECTRICAL SYSTEM:IGNITION
I JUST PURCHASED A BMW 330 WITH AN OPTION CALLED "COMFORT ACCESS". THIS OPTION ALLOWS THE DRIVER (WITH THE KEY ON HIS/HER PERSON) TO UNLOCK & START THE CAR AS WELL AS AND KILL THE ENGINE (BY PRESSING THE START/STOP BUTTON) & LOCK THE VEHICLE, ALL WITHOUT USING A KEY....JUST NEED IT IN YOUR POCKET ETC. THE RISK IS THAT YOU CAN EXIT THE VEHICLE AND LOCK THE DOORS W/O KILLING THE ENGINE. MY CONCERN IS BEING DISTRACTED OR FORGETFUL AND LEAVING THE CAR RUNNING IN OUR GARAGE AND HAVING EXHAUST FUMES ENTER THE HOUSE! A SIMPLE FIX WOULD BE TO HAVE THE ENGINE STOP RUNNING WHEN THE DRIVER EXISTS THE CAR AND/OR LOCKS THE DOORS FROM OUTSIDE OF THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153401March 22, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, SEATS:FRONT ASSEMBLY:RECLINER
MY ANTI-LOCK BRAKE LIGHT JUST CAME ON ONE DAY, THEN I STARTED FEELING AND HEARING LIKE A THUMP OR BOUNCE IN THE RIGHT PASSENGER TIRE/WHEEL. HAD TIRE CHECKED NOTHING WRONG , NO PROBLEM WITH BRAKES ? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152923March 17, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE FUEL LEAKED ALL OVER MY GARAGE AFTER I FILLED IT JUST MINUTES LATER WHEN I GOT HOME. HAD TO CALL THE FIRE DEPARTMENT SO THEY COULD STABILIZE THE AREA TO MAKE IT SAFE. WHAT A HIDEOUS AND POTENTIALLY DANGEROUS AND DEADLY FAILURE FOR A CAR TO HAVE!! THE CAR WAS THEN TOWED TO THE DEALER (WHERE IT WAS FRONT ENDED -AND NO ONE CLAIMED RESPONSIBILITY SO I HAD TO FILE THROUGH MY OWN INSURANCE! WHAT A SCAM! THE DEALERSHIP - PATRICK BMW IN SCHAUMBURG, IL HAD THE FUEL LEAK FIXED UNDER WARRANTY AND SAID THAT THE FUEL PUMP/FUEL LEVELER HAD FAILED SO THEY REPLACED IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152618March 13, 2006
SUSPENSION
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AND ON ROUGH ROADS, THE VEHICLE DRIVES VERY UNSTEADY. THE VEHICLE DRIVES AS IF IT IS RIDING ON THE RIMS. IT IS VERY DIFFICULT TO KEEP THE CAR ON THE ROAD AND THE CONSUMER COULD NOT TAKE HIS HANDS OFF THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER AND WAS TEST DRIVEN. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM, THEREFORE NO REPAIRS WERE MADE. THE MANUFACTURER WAS ALERTED. UPDATED 03/28/06.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148155January 19, 2006
AIR BAGS:SIDE/WINDOW
I OWN A 2001 325 I BMW AND THE SIDE AND OUR AIR BAGS DEPLOYED WHILE DRIVING ON THE HIGHWAY WITHOUT BEING INVOLVED IN ANY TYPE OF ACCIDENT. DEALER SHIP DOES NOT WANT TO REPLACE THE AIR BAGS UNLESS WE PAY THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147961January 17, 2006
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DT*: THE CONTACT STATED WHILE TRAVELING AT 45 MPH ON A BUSY HIGHWAY THE ACCELERATOR PEDAL DETACHED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND TOWED TO A DEALERSHIP. THE ACCELERATOR PEDAL WAS REPLACED. ONE YEAR LATER WHILE DRIVING THE ACCELERATOR PEDAL DETACHED AGAIN. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND THE ACCELERATOR PEDAL WAS REPLACED AGAIN. THE CONTACT ALSO REPORTED ANOTHER SAFETY DEFECT. WHILE SITTING IN THE DRIVER SEAT, THE HEATED SEAT COILS BURNED A HOLE THROUGH THE SEAT CAUSING INJURY TO THE CONTACT AND THE MANUFACTURER HAS BEEN CONTACTED. UPDATED 02/24/06. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10146744January 3, 2006
TIRES
BOUGHT FOUR GOODYEAR ASSURANCE TRIPLE TREAD TIRES (WARRANTY FOR 80,000 - 85,000 MILES) AT BELLE TIRE IN JUNE '05. (TIRES NEVER FELT RIGHT.) BY NOVEMBER '05, AFTER ONLY 10,000 MILES, TIRES WERE WORN TO THE TREAD BAR. BELLE TIRE BLAMED EVERYTHING EXCEPT THE TIRE, WENT TO 3 DIFFERENT LOCATIONS AND WAITED OVER TWO WEEKS FOR PROBLEM TO BE 'RESOLVED'. ISSUE WAS NOT RESOLVED TO CUSTOMER SATISFACTION. ALSO, BELLE TIRE CHARGED FOR AN ALIGNMENT IN JUNE '05, WHEN IN FACT THE LOCATION DID NOT HAVE THE PROPER EQUIPMENT TO DO THE ALIGNMENT (GERMAN-ENGINEERED VEHICLES REQUIRE SPECIAL EQUIPMENT). BELLE TIRE REFUSED TO REIMBURSE THE ALLEGED 'ALIGNMENT'. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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