BMW 325i Complaints

1,385 consumer complaints on file.

#10453757April 2, 2012
STEERING
AS MANY OTHERS HAVE COMPLAINED, MY CAR NOW HAS A YELLOW STEERING WHEEL ICON WITH A LOCK. I HAVE TO TURN THE STEERING WHEEL A FEW TIMES IN ORDER TO GET THE CAR TO UNLOCK AND START. I AM AFRAID TO DRIVE IT AS I HAVE READ THAT MANY PEOPLE ARE UNABLE TO START THE CAR ONCE THE ICON TURNS FROM YELLOW TO RED. THIS IS A KNOWN DEFECT TO BMW AND THEY HAVE DISCONTINUED USE OF THIS ELECTRONIC LOCK IN THEIR 2007+ CARS. WHY WON'T BMW ADMIT THAT THEIR IS AN ISSUE AND FIX IT? WHY SHOULD I HAVE TO PAY $500+ TO FIX SOMETHING THEY'VE KNOWN WAS BROKEN IN THE FIRST PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453368March 28, 2012
EXTERIOR LIGHTING
MY CAR IS SUBJECT TO RECALL CAMPAIGN NO. 11V-438: LAMPS IN REAR QUARTER PANEL. I HAD THIS REPAIRED ON 10/28/11 AT MURRAY MOTORS IN GLENDALE COLORADO. THE INVOICE # IS[XXX] AND THE SERVICE ADVISOR IS [XXX] (303-759-4646). I CAN PROVIDE A COPY OF THE DOCUMENTATION. I HAD THIS REPAIR DONE AT AN AUTHORIZED BMW CENTER, SUBMITTED THE INVOICE DETAILING THE COST AND NATURE OF THE REPAIR TO BMW CUSTOMER RELATIONS IN WESTWOOD, NJ VIA US MAIL, AND THEY REFUSE TO PAY IT. I RECEIVED ONLY A PHONE CALL FROM "[XXX]" AT BMW CUSTOMER RELATIONS SAYING THAT THEY WON'T PAY IT. IT IS DISAPPOINTING THAT BMW REFUSES TO ABIDE BY THE REQUIREMENTS OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. I WOULD APPRECIATE ANY HELP THAT YOU CAN PROVIDE IN GETTING BMW TO ABIDE BY FEDERAL LAW. THANKS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452867March 24, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MY BMW 325I XENON HEADLIGHT BOWLS HAD MELTED AND DIMMED TOA DANGEROUS POINT, THEY ARE ALL ORIGINAL AND UNALTERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452800March 23, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 BMW 325I. THE CONTACT STATED THAT THE HEADLIGHT WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT ONE OF THE HEADLIGHTS FAILED AND OVER TIME, BOTH HEADLIGHTS FAILED. SPORADICALLY, THE FAILURE WOULD ROTATE BETWEEN THE PASSENGER AND DRIVER SIDE HEADLIGHTS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THERE WAS NOTHING WRONG WITH THE HEADLIGHTS. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451886March 16, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
VEHICLE LOCKS DO NOT RESPOND TO UNLOCK OR LOCK COMMAND FROM KEY FOB OR FROM CAR UNLOCK/LOCK SWITCH. HAZARDOUS PROBLEM, POTENTIAL LIFE RISK FOR CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451760March 15, 2012
ELECTRICAL SYSTEM
THE VEHICLE HAD BEEN PARKED APPROXIMATELY 15-20 MINUTES WHEN WE WERE ALERTED BY THE FIRE ALARM IN OUR CONDO BUILDING. UPON EVACUATING THE BUILDING, WE WERE TOLD THAT OUR 2004 BMW 325I WAS ON FIRE. WE STILL HAVE NOT BEEN GIVEN ANY SPECIFIC CAUSE FOR THE FIRE, EXCEPT THAT IT WAS PROBABLY ELECTRICAL IN NATURE. SPECIAL AGENTS FROM OUR INSURANCE COMPANY WERE ALSO CALLED IN, WHO, IN TURN, CALLED IN TWO MORE EXPERTS. EVIDENCE WAS BAGGED AND THE CAR WAS SHRINK WRAPPED TO BE TAKEN TO A LOT WITH AT LEAST THREE OTHER BMW'S WHICH HAD ALSO CAUGHT FIRE WHILE PARKED. THIS IS ONE OF THE MOST FRIGHTENING THINGS TO EVER HAPPEN TO US. WE ARE POSTING THIS HOPING IT CAN HELP THIS FROM HAPPENING TO ANYONE ELSE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10451122March 12, 2012
SUSPENSION
I WOULD LIKE TO BRING TO ATTENTION OF NHTSA THAT MY CAR'S REAR COIL SPRINGS CRACKED DUE TO RUST. I CAME TO KNOW ABOUT IT WHEN I TOOK THE CAR FOR OIL CHANGE AT BRIDGEWATER NJ BMW DEALERSHIP. I GOT THE PART REPLACED BY A CERTIFIED INDEPENDENT MECHANIC AS THE DEALER'S QUOTE WAS WAY HIGH. I HAVE THE REMOVED PART IF NHTSA WANT?S FOR ANALYSIS. I HAVE DONE SOME ONLINE SEARCH ON THIS ISSUE AND FOUND IT TO BE A COMMON PROBLEM DUE TO KIND OF PAINT AND COATING BEING USED FOR THE SPRINGS. I BELIEVE THIS IS A QUALITY OF WORKMANSHIP ISSUE AND SHOULD BE ADDRESSED BY A RECALL AND REQUEST NHTSA TO URGE BMW NA TO LOOK INTO THIS MATTER AND TAKE NECESSARY STEPS TO IMPROVE THE QUALITY OF THE COMPONENT IN QUESTION AS IT IS A HUGE SAFETY ISSUE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450864March 9, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2001 BMW 325I. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKES, THE BRAKE LIGHT WOULD NOT ILLUMINATE ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HER THAT THE REAR TAIL LIGHT CARRIAGE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE REAR TAIL LIGHT CARRIAGE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450372March 5, 2012
SEATS
THE SEAT HEATER CAUGHT FIRE BURNING A HOLE IN THE SEAT, SINGING MY JEANS AND MY LEG (MINOR BURN, NOT MEDICALLY TREATED), AND CAUSING THE AIR BAG SENSOR TO MELT. BMW HAS RECALLED THESE SEATS IN OTHER MODELS BUT NOT THIS ONE. I SENT THE INFORMATION TO BMW AND AM AWAITING A RESPONSE. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10449879March 2, 2012
EXTERIOR LIGHTING:TURN SIGNAL
2003 BMW 325I. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL REPAIRS PRIOR TO RECALL NOTIFICATION. *TGW THE CONSUMER STATED THE VEHICLE WAS SERVICED SEVERAL TIMES, TO CORRECT THE PROBLEM REGARDING THE REAR LAMPS. THE CONSUMER STATED SINCE SEVERAL OF THE REPAIRS WERE DONE PRIOR TO THE TIME FRAME ESTABLISHED BY THE RECALL, SHE WAS ONLY REIMBURSED PARTIALLY. RECALL# 11V438000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449726February 29, 2012
EXTERIOR LIGHTING
BOUGHT MY BMW BRAND NEW FROM THE DEALERSHIP AND AFTER ABOUT 5 YEARS OF HAVING MY CAR, I NOTICED THAT MY XENON HEADLIGHTS WERE NOT SHINING AS BRIGHT AS THEY USUALLY DID. HAD TO USE THE HIGH BEAMS AT NIGHT IN ORDER TO SEE WHILE DRIVING. AFTER HAVING ONLY ONE HEADLIGHT REPLACED DUE TO COST. HAVE ALWAYS GOTTEN A DASH WARNING LIGHT THAT INDICATES NO HIGH BEAMS. HAD LIGHTS CHECKED OUT AND WAS TOLD THAT THE HIGH BEAM WAS NOT GETTING POWER IN THE LIGHT THAT WAS REPLACED DESPITE THE FACT THAT THIS WAS A BRAND NEW HEADLIGHT WITH WIRING HARNESS. AFTER HAVING OTHER LIGHT CHECKED, IT WAS FOUND THAT ALL THE WIRES IN THE LIGHT HAD DRY ROTTED AND ALL THE PROTECTIVE COVERING HAD JUST ABOUT COME OFF THE WIRES OBVIOUSLY DUE TO THE HEAT THAT IS GENERATED BY THE XENON LIGHT. CONTACTED BMW NORTH AMERICA REGARDING THE MATTER AND GOT NO RESOLUTION DESPITE THE FACT THAT THERE IS CLEARING A DEFEAT IN THE HEADLIGHTS AND IT'S WIRING. HAVE HAD THE IGNITER, BALLAST AND CONTROL BOX CHECKED BY SWITCHING IT OUT WITH THE NEW HEADLIGHT PARTS AND THE UNREPLACED HEADLIGHT STILL ILLUMINATED DIM AS IT DID BEFORE SWITCHING OUT THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449159February 24, 2012
EXTERIOR LIGHTING, EQUIPMENT ADAPTIVE/MOBILITY, VISIBILITY
THE VEHICLE CAME EQUIPPED FROM THE FACTORY WITH BI-XENON AUTO LEVELING HEADLIGHTS MANUFACTURED BY ZKW. THE PAST COUPLE MONTHS, THE LIGHT OUTPUT HAS STEADILY DECREASED. LOOKING AT IT FURTHER, BROWN SCORCH MARKS ARE VISIBLE IN THE PROJECTOR WHEN THE HEADLIGHT IS ON. ON THE DRIVER'S SIDE, THERE IS ALSO DISTORTION IN THE UPPER HALF OF THE PROJECTOR WHICH LOOKS ALMOST AS IF THE TOP HALF OF THE PROJECTOR HAS MELTED AND DISTORTED. THE LIGHT OUTPUT FROM THE PROJECTORS HAS BEEN REDUCED TO A THIN BEAM OF LIGHT RIGHT BELOW THE CUTOFF, WITH THE DRIVER'S SIDE BEING WORSE THAN THE PASSENGER. PARKED 6 FEET AWAY FROM A WALL, THIS STRIP OF LIGHT EXTENDS ONLY ABOUT 8-12" BELOW THE CUTOFF, PUTTING OUT VIRTUALLY NO LIGHT BELOW THAT. AT NIGHT, IT IS BECOMING VERY DIFFICULT TO SEE WITH NO LIGHT IN THE FOREGROUND; THIS PROBLEM IS GETTING PROGRESSIVELY WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449088February 23, 2012
STEERING
RED STEERING WHEEL LOCK MALFUNCTION THE CAR WON'T START DUE TO THE MALFUNCTION I HAVE TOO GET IT TOWED DOWN TO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448885February 22, 2012
FUEL SYSTEM, GASOLINE
THE FUEL PUMP WENT BAD ,AND LEFT ME STRANDED ON A BUSY STREET,IT SUPPOSE TO HAVE A MANUFACTURER WARRANTY FOR 15YEARS OR 150,000 MILES FROM BMW, BUT THEY DON'T HONOR IT AT THE DEALER,I FEEL THIS SHOULD BE A RECALL DUE TO THE FACT THAT THE FUEL PUMP IS SEALED INSIDE THE TANK,WHICH LEAVES NO ACCESS TO CHANGE THE PUMP,AND THE DEALER IS STATING THAT WE HAVE TO PAY 6500.00 FOR THE WHOLE TANK.. THIS SHOULD BE A RECALL.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448830February 21, 2012
EXTERIOR LIGHTING
THE BI-XENON ZKW LIGHTS KEPT GETTING DIMMER AND DIMMER. BULB REPLACEMENT DID NOT CORRECT THE PROBLEM. WHEN LOOKED INTO THE ISSUE FOUND OUT THAT THE ZKW PROJECTOR BOWLS HAVE BURNED UP AND DO NOT PROVIDE ANY REFLECTION FOR THE LIGHT OUTPUT ANYMORE. DRIVING AT NIGHT AT THIS POINT WITH LIGHTS ON IS ALMOST LIKE DRIVING WITH THE LIGHTS TURNED OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448539February 20, 2012
AIR BAGS
MY AIR BAG LIGHT CAME ON AND WILL NOT GO OFF. I KNOW SOMEONE ELSE WHO HAS THE SAME MAKE, MODEL AND YEAR AS I DO AND THEY TOLD ME THAT THEIR AIR BAG LIGHT IS ON AS WELL. I AM AFRAID THAT IF I WERE INVOLVED IN AN ACCIDENT MY AIR BAG WILL NOT WORK. I FEEL THAT THIS COULD DEFINITELY BE A SAFETY ISSUE AND SHOULD BE RESOLVED IMMEDIATELY. THANK YOU FOR YOUR TIME AND CONSIDERATION IN GETTING THIS ISSUE RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448313February 17, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW 325I. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND AFTER HAVING A DIAGNOSTIC TEST PERFORMED, THE DEALER ADVISED THAT THE PASSENGER SIDE AIR BAG DETECTION MAT MALFUNCTIONED AND THE DETECTION MAT DID NOT IDENTIFY A PASSENGER SITTING IN THE SEAT. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER: 08V384000 (AIR BAGS:FRONTAL) AND CALLED THE MANUFACTURER. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448341February 17, 2012
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2001 BMW 325I. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, AN ERROR MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL AND ALERTED TO HER THAT THE REAR QUARTER PANEL LIGHTS WERE NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS ADVISED TO REPLACE THE LIGHTS BECAUSE THEY CREATED A FIRE HAZARD. THE VEHICLE WAS REPAIRED, BUT THE ERROR MESSAGE CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 11V438000 (EXTERIOR LIGHTING:TAIL LIGHTS) BUT DID NOT ADVISE IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448384February 17, 2012
AIR BAGS
AIR BAG LIGHT GOES ON, INDICATING MALFUNCTION ON PASSENGER'S FRONT SEAT. THIS PROBLEM IS VERY WELL KNOWN WITH BMW CAR AND A RECALL WAS ALREADY MADE. I DON'T KNOW WHY 3 SERIES MODELS WITH SPORT SEAT ARE NOT IN THIS RECALL. ONLINE YOU CAN EASILY FIND OUT OTHER OWNERS WITH THE SAME KIND OF PROBLEMS. PLEASE DO SOMETHING, BEFORE A FATAL ACCIDENT HAPPENS. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448150February 16, 2012
ENGINE AND ENGINE COOLING
THE HEAD BOLTS ARE CRACKED/BROKEN AT APPROXIMATELY 70,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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