BMW 323i Complaints

564 consumer complaints on file.

#10393850March 31, 2011
POWER TRAIN
TL*THE CONTACT OWNS A 2000 BMW 323I. WHILE DRIVING APPROXIMATELY 70 MPH THE CONTACT ATTEMPTED TO ACCELERATE FURTHER BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE STOPPED RESPONDING TO THE ACCELERATOR PEDAL AND ROLLED TO A STOP. THE VEHICLE WAS SHUT OFF AND UPON RESTART THE FAILURE CONTINUED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392203March 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2000 BMW 323I ON TUESDAY MARCH 14 FROM A PRIVATE OWNER WHO HAD METICULOUS RECORDS OF MAINTENANCE AND VEHICLE ONLY HAD 97K MILES. TWO DAYS LATER, THE "REVERSE" WENT OUT BUT THE OTHER GEARS WERE FINE. I TOOK THE CAR TO A MECHANIC AND SAID THAT I WOULD BE NEEDING A NEW TRANSMISSION. THE BMW DEALER IS GOING TO CHARGE ME $7000 TO FIX. I HAVE ONLY OWNED THE CAR FOR 2 DAYS AND NOW IS NOT DRIVABLE. I WENT ONLINE TO SEARCH IF THIS WAS A COMMON PROBLEM AND WAS ASTONISHED TO SEE HUNDREDS IF NOT THOUSANDS OF COMPLAINTS ABOUT THE SAME EXACT PROBLEM FOR THE SAME MAKE AND MODEL VEHICLE. BMWNA IS NOT DOING ANYTHING ABOUT THIS. THIS IS CLEARLY A TRANSMISSION DEFECT AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390205March 15, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
BMW 2000 323I. THE REVERSE WENT OUT WITH NO WARNING. WHAT THE HECK? HOW DOES THIS HAPPEN IN MASS WITH NO RECALL FROM BMW. HOW HAVE THEY GOTTEN AWAY WITH THIS IN THE USA? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389790March 10, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 BMW 323I TRANSMISSION JUST STOPPED GOING INTO REVERSE. FORWARD GEARS WORK FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386677March 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
NO REVERSE, TRANSMISSION DOES NOT ENGAGE REVERSE GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386638March 6, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2000 323I BMW WON'T GO INTO REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382842February 15, 2011
AIR BAGS:SIDE/WINDOW
WE WERE DRIVING DOWN SEPULVEDA BLVD. IN LOS ANGELES, CA AT 7:30 PM. WE BELIEVE WE HIT A POTHOLE AT 35 MPH. THERE WAS NO DAMAGE TO THE TIRES OR WHEELS, BUT THE SIDE IMPACT CURTAIN AIRBAG ON OUR 1999 BMW 323I SUDDENLY DEPLOYED. WE RESEARCHED RECALLS ON OUR VEHICLE. WE FOUND THE FOLLOWING: NHTSA CAMPAIGN ID NUMBER: 02V223000 SUMMARY: ON CERTAIN 4-DOOR PASSENGER VEHICLES, THE SIDE AIR BAG SYSTEM COULD DEPLOY IN CERTAIN NON-CRASH IMPACTS, SUCH AS WHEN CONTACTING LARGE POTHOLES OR CURBS AT SUBSTANTIAL SPEEDS. CONSEQUENCE: THIS COULD CAUSE THE SIDE AIR BAG AND HEAD PROTECTION SYSTEM TO DEPLOY WITHOUT AN ACTUAL SIDE CRASH OR IMPACT SEVERE ENOUGH TO CAUSE SIGNIFICANT VISIBLE DAMAGE TO THE VEHICLE. UNEXPECTED DEPLOYMENT OF THE SIDE AIR BAG COULD CAUSE SERIOUS INJURY IF THE OCCUPANT'S HEAD IS RESTING NEAR THE SIDE AIR BAG. REMEDY: DEALERS WILL RECALIBRATE THE CENTRAL AIR BAG CONTROL MODULE TO REDUCE THE POSSIBILITY OF SUCH A NON-CRASH DEPLOYMENT. OWNER NOTIFICATION BEGAN OCTOBER 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BMW AT 1-800-831-1117. WE CONTACTED BMW AT THE ABOVE 800 NUMBER. WE WERE TOLD THAT BASED ON OUR VIN # THAT WE WERE NOT A PART OF THE RECALL. BEING THAT OUR CAR IS THE SAME YEAR, MAKE AND MODEL OF THE CAR IN THE RECALL, AND THAT THE EXACT CONSEQUENCE DID OCCUR, IT SEEMS ODD THAT BMW IS SAYING THAT WE ARE NOT A PART OF THE RECALL. NOW, BMW WANTS THOUSANDS OF DOLLARS TO FIX THE PROBLEM, WHICH IN ALL APPEARANCES IS A MANUFACTURER FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381714February 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2000 323I W/140K MILES. I PULLED INTO A CONVENIENCE STORE (HEAD IN). UPON LEAVING, I PUT MY CAR INTO REVERSE AND NOTHING HAPPENED. I THOUGHT MAYBE I ACCIDENTALLY PUT IT IN NEUTRAL, BUT NO. SO I PUT IT BACK INTO PARK, TURNED THE CAR OFF AND REMOVED THE KEY. I TRIED AGAIN WITH THE SAME RESULT. IT WOULD NOT GO INTO REVERSE. DRIVE WORKED JUST FINE. THERE WAS NO WARNING WHATSOEVER. NO LIGHTS, SOUNDS, OR INDICATION THAT ANYTHING WAS WRONG. I AM REALLY TICKED OFF. I HAD TO GET PUSHED BACK AND THEN I COULD DRIVE OFF. RECALL PLEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377130January 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
REVERSE STOPS WORKING WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376700January 14, 2011
STRUCTURE
2000 BMW 323 4 DOOR SEDAN INSIDE FABRIC SEPARATING FROM WINDSHIELD COLUMN FRAME, FRONT AND BACK WINDSHIELDS. GLUE IS DEFECTIVE AND BMW WILL NOT COVER THE REPAIR. IF FABRIC CONTINUES TO LIFT OFF WILL OBSTRUCT VIEW WHEN DRIVING CAUSING A HAZARDOUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376325January 11, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
SPORADICALLY AND WITHOUT WARNING SINCE I HAVE OWNED THE CAR, NEW, THE REVERSE GEAR FAILS IN MY 1999 BMW 323I. IN ADDITION, THE CAR SEEMS TO, INTERMITTENTLY AND WITHOUT WARNING, RAPIDLY ACCELERATE ON ITS OWN. WHEN THE CAR ACCELERATES, I HAVE TO APPLY ALL THE PRESSURE I CAN TO THE BRAKE PEDAL, AND EVEN WITH THAT I CAN FEEL THE ACCELERATION FOR A FEW MINUTES BEFORE IT STOPS. AS FOR THE REVERSE GEAR FAILURE, I HAVE TO SHIFT TO EACH GEAR ONCE OR TWICE BEFORE I CAN GET THE CAR INTO REVERSE, AND/OR I JUST HAVE TO TAKE THE KEY OUT OF THE IGNITION AND WAIT FOR A WHILE BEFORE TRYING AGAIN, AND/OR I HAVE TO SHIFT TO AND FROM REVERSE TO DRIVE SEVERAL TIMES WHILE IN A PARKING LOT, STREET, ETC., HOLDING UP DRIVERS BEHIND ME. IN 11 YEARS, NO MECHANIC HAS EVER BEEN ABLE TO DETERMINE WHY THE CAR HAS THESE ISSUES, AND MOST MECHANICS HAVE BEEN UNABLE TO DUPLICATE THE PROBLEMS WHILE DRIVING THE CAR. THUS, NOTHING HAS BEEN REPAIRED AND THE ISSUES REMAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375073January 7, 2011
TIRES, TIRES:TREAD/BELT
TL*THE DRIVER OWNED A 1999 BMW 323I. THE CONTACT WAS REPRESENTING A LAW FIRM FOR THE DRIVER WHO WAS KILLED IN A CRASH THREE DAYS AGO. WHILE DRIVING 70 MPH ON THE HIGHWAY THE VEHICLE STARTED TO SWERVE, TURN COUNTER CLOCKWISE AND IT CRASHED INTO A GUARD RAIL ON THE DRIVERS SIDE OF THE VEHICLE. THE VEHICLE TO SPLIT IN TWO CUTTING OFF BOTH OF HER LEGS. THE TRAFFIC HOMICIDE INVESTIGATORS STATED THAT THE TIRE TREAD SEPARATED CAUSING HER TO LOSE CONTROL OF THE VEHICLE. THE TIRE BRAND WAS PEP BOYS, TIRE LINE COOPER CORNELL 1000, SIZE P205/55R16 WITH DOT #3DT2XH40106. ROUTINE MAINTENANCE WAS PERFORMED ON HER VEHICLE AND THE TIRES WERE ROTATED TWO MONTHS PRIOR TO THE CRASH. A POLICE REPORT WAS FILED. THERE WERE NO OTHER OCCUPANTS IN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE WEATHER WAS NOT A FACTOR. THE LOCATION OF THE TIRE, ESTIMATED MILEAGE, TREAD DEPTH, AND THE FAILURE MILEAGE WERE UNKNOWN. UPDATED 03/02/11 *BF UPDATED 12/14/11 *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10369844December 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WE BROUGHT OUR DAUGHTER A 2000 323I BMW, A FEW WEEKS AFTER PURCHASING THE CAR THE CAR WILL NOT SHIFT INTO REVERSE. THIS WAS A GIFT AND OUR DAUGHTER WAS SO HAPPY, WE SPENT A GOOD AMOUNT OF MONEY ON THIS CAR, IT IS IN EXCELLENT CONDITION, ONLY HAS 50K MILES AND WAS GARAGE KEPT AND WAS NEVER DROVE IN THE WINTER, AND NOW IT IS SITTING IN THE GARAGE AND CANT BE DRIVEN. I WOULD LIKE TO BECOME A MEMBER OF A CLASS ACTION, THIS IS A ISSUE THAT HAS BEEN GOING ON FOR YEARS,A DN BMW NEEDS TO RECALL THE CARS AND FIX THE PROBLEM. OUR DAUGHTER IS SO DISAPPOINTED SHE CANT DRIVE HER CAR. THE BMW DEALER THAT LOOKED AT THE CAR SAID IT WAS GOING TO BE 4800.00 FOR THE TRANSMISSION AND THEY CAN NOT GUARANTEED THAT THE NEW TRANSMISSION WILL NOT DO THE SAME THING, AND I DON'T WANT TO HAVE IT FIXED AND IT DO IT AGAIN AND HAVE TO KEEP REPAIRING THE CAR. I KNOW AFTER ALL OF THIS I WILL NEVER BUY ANOTHER BMW. IF ANYONE KNOWS A CLASSACTION SUIT PLEASE EMAIL ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369465December 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY DAUGHTER HAS AN 2000 BMW 323I, SHE GOT INTO IT TO GO TO CLASS AND IT WILL NOT GO IN REVERSE. I KNOW THIS IS NOT NEW, JUST THAT THE NHTSA AND BMW ARE ACTING AS THOUGH IT HAS NEVER HAPPENED BEFORE. IT IS SHOCKING HOW MANY TIMES THIS HAS BEEN REPORTED AND NOTHING IS BEING DONE ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368070November 28, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
BMW 323I SPORTS WAGON IS NOT GOING TO REVERE.THIS CAR HAS INFAMOUS ZF5HP-19 TRANSMISSION FAIL ON THE WAY TO COLLEGE.THE CAR IS 2 MONTH OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10366390November 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
OWNER OF A 1999 BMW 323I AND THE REVERSE GEAR FAILED. IT OCCURS INTERMITTENTLY AND CONTINUES. NO ACTION OR ACCOUNTABILITY IS BEING TAKEN BY BMW TO CORRECT THE PROBLEM. THIS IS A SAFETY CONCERN FOR OWNERS FACED WITH THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360570October 14, 2010
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
SOMETIMES THE DOORS ON MY 2000 BMW 323I WILL NOT UNLOCK AND WHEN I USE THE KEY TO UNLOCK THE DOOR IT WILL ONLY OPEN THE DRIVER SIDE DOOR. WHEN THIS OCCURS THE UNLOCK BUTTON DOESN'T WORK AND PULLING THE DOOR HANDLE DOES NOT WORK EITHER. PASSENGERS HAVE TO CLIMB THROUGH THE DRIVER SIDE DOOR AND IN CASE OF AN EMERGENCY WITH THERE BEING ONLY ONE ESCAPE ROUTE THIS COULD CAUSE SERIOUS INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360565October 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2000 BMW 323I AT TIMES WILL NOT GO INTO REVERSE. MY CAR HAS APPROXIMATELY 155,000 MILES. I DID TAKE IT FOR REPAIR AND WAS GIVEN AN ESTIMATE OF ABOUT $5000 TO REPLACE MY TRANSMISSION. WITH ALL THE COMPLAINTS THAT I HAVE SEEN WITH THIS PARTICULAR PROBLEM WITH THESE CARS BMW SHOULD DEFINITELY DO A RECALL AND OFFER TO REPLACE THESE FAULTY TRANSMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353963September 5, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM THE ORIGINAL OWNER OF 2000 BMW 323I WITH 109K MILES. ONE FINE DAY THE REVERSE GEAR ON THE CAR JUST STOPPED WORKING WITHOUT ANY WARNING OR NOISE. I TOOK THE CAR TO THE BMW DEALERSHIP WHO DID THE DIAGNOSTIC AND TOLD ME THERE'S A TRANSMISSION FAILURE AND THAT THE NEW TRANSMISSION WILL COST $5,880. I THEN WENT ONLINE AND FOUND A SITE "NOREVERSE.ORG" AND WAS SHOCKED TO SEE NUMEROUS BMW OWNERS REPORTING THE SAME ISSUE. I CALLED BMW CUSTOMER RELATIONS AND THEY REFUSED TO OFFER ANY ASSISTANCE NOR DID THEY OWN UP TO THE PROBLEM, STATING THAT IT'S OUT OF WARRANTY. GIVEN THE NUMBER OF COMPLAINTS RECEIVED BY NHTSA (175 AS OF SEPTEMBER 5TH, 2010 FOR "2000 323I" UNDER THE CATEGORY OF "POWER TRAIN AUTOMATIC TRANSMISSION") AND A HUGE NUMBER OF COMPLAINTS LISTED ON "NOREVERSE.ORG" AND OTHER CONSUMER SITES, BMW OUGHT TO HAVE DONE A RECALL OF THESE DEFECTIVE TRANSMISSIONS (ZF5HP19) AND SET AN EXAMPLE FOR A RESPONSIBLE GLOBAL BRAND THEY STAND FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351851August 25, 2010
POWER TRAIN
THE REVERSE IN MY 2000 BMW 323I DOESN'T WORK AS OFTEN AS IT SHOULD...MY YOUNGER SISTERS HAD TO HELP ME PUSH IT OR IT WOULD OF HIT ANOTHER CAR BESIDE IT... THERE ARE MILLIONS OF OTHER PEOPLE WITH THIS SAME PROBLEM SO EVEN IF THE CAR IS MAINTAINED CORRECTLY IT STILL GETS MESSED UP.... BMW OUT SOURCED THERE TRANSMISSION TO GM AND I THINK THEY SHOULD PAY FOR THERE MISTAKES AND HELP OUT A LOT OF UNHAPPY CUSTOMERS WHO DIDN'T BUY THESE CARS FOR CHEAP.... WHEN YOU BUY A LUXURY CAR YOU EXPECT IT TO AT LEAST REVERSE OR AT LEAST IF ITS A KNOW ISSUE GET SOME KIND OF COMPENSATION... ANOTHER UNFAIR THING IS THAT MOST PEOPLE DON'T EVEN KNOW THAT THE TRANSMISSION WAS OUTSOURCED TO ANOTHER COMPANY WHO MAY HAVE DONE A [XXX] JOB ON PURPOSE JUST TO SCREW ITS COMPETITION OVER..... BMW IN THE PAST HAS NEVER HAD THESE ISSUES SO ITS OBVIOUS WHAT HAPPENED... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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