Autocar Xpeditor Complaints

5 consumer complaints on file.

• #11574686February 29, 2024
  SERVICE BRAKES

  The brake linings are pulling apart from the shoes creating a bad vibration and extremely loud noise, especially in reverse

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11282563November 26, 2019
  UNKNOWN OR OTHER

  DEAD PEDAL ISSUE. WHEN TRUCK IN MOTION, GOING UP HILL OR DOWN HILL, EVEN WHEN TRUCK TURN SOMETIMES GAS PEDAL DOESN'T WORK. IT IS TOO DANGEROUS FOR TO US OUT THERE ON BUSY STREET. WE BEEN TELL THE COMPANY TO FIX IT BUT THEY JUST DON'T CARE.*DT*JB

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11281729November 22, 2019
  FUEL/PROPULSION SYSTEM

  AUTOCAR XPEDITOR HAS ISSUES WITH "DEAD PEDAL." MEANING THAT WHEN THE GAS IS PRESSED AND THE VEHICLE IS IN MOTION THE FUEL DELIVERY STOPS AND THE MOTOR STALLS, SOMETIMES CAUSING THE TRUCK TO SHUT OFF BUT NOT ALWAYS. THE DEAD PEDAL ALWAYS CAUSES THE TRUCK TO ROLL BACKWARDS UNEXPECTEDLY. WASTE MANAGEMENT SEATTLE OPERATES DOZENS OF THESE TRUCKS AND DESPITE SEVERAL DRIVER COMPLAINTS HAS FAILED TO ADDRESS OR CORRECT THE ISSUE IN ANY WAY. THE FLEET OF AFFECTED TRUCKS OPERATES PRIMARILY ON RESIDENTIAL STREETS WITH HIGHWAY DRIVING TO GET TO ROUTE OR THE DUMP. THE DEAD PEDAL ISSUE HAPPENS TYPICALLY FROM THE RIGHT HAND SIDE OF THE TRUCK WHILE THE DRIVER IS STANDING AND DRIVING.*DT*JB

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11278918November 8, 2019
  ENGINE, POWER TRAIN, STEERING

  OUR ENTIRE NEW FLEET OF TRUCKS, TO MY KNOWLEDGE, HAVE A SEVERE STALLING ISSUE. WHILE WORKING FROM THE WORK SIDE OF THE VEHICLE, THE ENGINE STALLS OUT DOWN TO IDLE WHILE UNDER ANY LEVEL OF THROTTLE. THIS CAN HAPPEN IN A SINGLE INSTANCE OR SEVERAL BACK TO BACK, CAUSING AN IMMANENT THREAT WHEN THE VEHICLE ROLLS BACKWARDS ON A SLOPE OR LOOSES STEERING ABILITY BECAUSE THE STALL IS SOMETIMES SO BAD THAT IT KILLS THE ENGINE ALTOGETHER. MANAGEMENT HAD BEEN INFORMED AND HAS SEEMINGLY REFUSED TO TAKE APPROPRIATE ACTION. THIS ISSUE CONTINUES TO WORSEN AND THE FLEET IS ONLY 7 MONTHS OR SO OLD. THERE HAVE ALREADY BEEN ACCIDENTS INVOLVING A TRUCK ROLLING BACKWARDS DUE TO THIS PROBLEM AND SOMEONE IS EVENTUALLY GOING TO BE HURT OR KILLED.*DT CONSUMER STATED I HAVE SPOKEN WITH SOMEONE AT MY FACILITY THAT HAS ACCESS TO INFORMATION REGARDING JUST HOW MANY TRUCKS IN THE FLEET THAT ARE KNOWN TO HAVE THESE PROBLEMS.*JB*DT*TR*DT CONSUMER UPDATE STILL HAVING ISSUES WITH PEDAL SEVERAL TIMES A DAY.*JB

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10471829August 22, 2012
  VEHICLE SPEED CONTROL

  I AM EMPLOYED BY THE CITY OF LOS ANGELES IN THE DEPARTMENT OF WATER AND POWER AS A JOURNEYMAN EQUIPMENT MECHANIC. ASE CERRTIFIED, GM SENIOR MASTER TECH AND FORD SENIOR MASTER TECH. THE DEPTARTMENT RECENTLY PURCHASED A LARGE NUMBER OF AUTOCAR MEDIUM DUTY TRUCKS POWERED BY CUMMINS ISL-G ENGINES. THE ENGINES ARE COMPRESSED NATURAL GAS(CNG) FUELED, SPARK IGNITION, ENGINES AND FLY BY WIRE THROTTLE CONTROL. THROTTLE RESPONSE DOES NOT MIRROR THROTTLE INPUT FROM THE OPERATOR. UPON INITIAL THROTTLE APPLICATION THERE IS A DELAYED RESPONSE OF APPROXIMATELY 1.25 SECONDS AND THE THROTTLE CONTINUES TO BE "LAZY." WHEN THE THROTTLE IS DEPRESSED COMPLETELY TO WIDE OPEN THE ENGINE RUNS UP TO GOVERNED SPEED BUT WHEN THE THROTTLE IS RELEASED THE ENGINE CONTINUES TO OPERATE AT WIDE OPEN THROTTLE FOR APPROX. 1-2 SECONDS. WE EMPLOY PROFESSIONAL DRIVERS THAT CONSIDER THIS DRIVING CHARACTERISTIC UNNERVING. FURTHERMORE NO MECHANIC ON STAFF FEELS THESE CAN BE SAFELY OPERATED. HOWEVER THE MANUFACTURERS OF THE ENGINE(CUMMINS) AND THE CHASSIS(AUTOCAR) BOTH ADMIT SOMETHING IS NOT RIGHT AND THAT THEY HAVE NUMEROUS COMPLAINTS FROM OTHER CLIENTS BUT EACH CONTINUES TO BLAME THE OTHER STATING COMPONENT AND OR SOFTWARE ISSUES. I BELIEVE IT IS A THROTTLE INPUT SAMPLE RATE ISSUE BUT HAVE NO WAY TO ALTER THOSE SETTINGS. I AM ON THE COMMITTEE OVERSEEING THIS SAFETY CONCERN AND WE HAVE YET TO MAKE ANY HEAD WAY AFTER NUMEROUS EMAILS AND PHONE CONVERSATIONS TO THE MANUFACTURERS. I HAVE REVIEWED THE FEDERAL MOTOR CARRIER SAFETY ADMINISTRATION, STANDARD NUMBER 124. ACCELERATOR CONTROL SYSTEM BUT IT DOESN'T SEEM TO ACCURATELY COVER THIS ISSUE. I ALSO NOTICED THAT STD IS LIKELY GOING THROUGH A REVISION BUT AGAIN THOSE REVISIONS DON'T SEEM TO APPLY TO OUR ISSUE. HOPING YOUR OFFICE CAN ASSIST US IN THIS MATTER. [XXX] ## VIN FAILED ## AUTOCAR EXPEDITOR MEDIUM DUTY TRUCK 2011 ## INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0