Audi e-tron Complaints (2019)

84 consumer complaints on file.

#11341224July 23, 2020
AIR BAGS
DUE TO AN ACCIDENT, FRONT AIRBAG WAS DEPLOYED CAUSING A DEEP LACERATION AND A THUMB DISLOCATION TO MY RIGHT HAND ( ACCIDENT WAS ON THE LEFT SIDE AND DIDN'T HIT DRIVER DOOR ) BLOOD STAIN WAS ON THE STEERING WHEEL, ESCALATED THE ISSUE TO AUDI USA STATING THAT THE AIRBAG DEPLOYMENT CAUSED A SERIOUS INJURY THAT COULD HAVE BEEN FATAL BUT THEY SAID THAT AIRBAGS WERE DEPLOYED AS DESIGNED
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11338485July 9, 2020
ENGINE
TL* THE CONTACT OWNS A 2019 AUDI E-TRON. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI TYSONS CORNER SERVICE DEPARTMENT (8598 LEESBURG PIKE, VIENNA, VA 22182) HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. UPON RETRIEVING THE VEHICLE, THE CONTACT STATED THAT HIS WIFE WAS DRIVING AT APPROXIMATELY 35 MPH, WHILE ATTEMPTING TO MAKE A LEFT TURN, WHEN SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE THE VEHICLE REMAIN UNREPAIRED. THE MECHANIC WAS AGAIN UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325727May 24, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON JANUARY 13, 202, THIS 2019 AUDI E-TRON WAS THE 2ND CAR STOPPED AT A RED TRAFFIC SIGNAL ON A PUBLIC ROAD. THE DRIVER'S FOOT WAS ON THE BRAKE. WHILE THE LIGHT REMAINED RED WITH THE DRIVER'S FOOT STILL ON THE BRAKE, THE CAR LURCHED FORWARD INTO THE REAR OF THE FRONT CAR CONTINUING PUSHING FORWARD FOR SEVERAL SECONDS AS THE DRIVER PUSHED HARDER ON THE BRAKE, TRIED TO SHIFT THE CAR OUT OF DRIVE, FINALLY STOPPING THE CAR BY PUSHING THE POWER BUTTON. THE CAR WAS IMMEDIATELY TOWED TO THE DEALER AFTER THE ACCIDENT, AND THE DEALER AND AUDI OF AMERICA WAS IMMEDIATELY NOTIFIED OF THE INCIDENT. AUDI FINALLY SENT AN ENGINEER TO INSPECT THE CAR ON FEB. 14, 2020. ACCORDING TO AUDI, THE ACCELERATOR AND BRAKE PEDALS WERE OPERATING PROPERLY AT THE TIME OF THEIR INSPECTION, AND THE CAR'S DATA RECORDER REVEALED NO INFORMATION REGARDING THE ACCIDENT. THEY CONCLUDE THAT THE ABSENCE OF EVIDENCE EXONERATES THE CAR AND AUDI. INASMUCH AS THE ACCIDENT HAPPENED EXACTLY AS DESCRIBED ABOVE, THE ABSENCE OF ANY DATA ON THEIR RECORDER, IF TRUE, AND THE PROPER FUNCTIONING OF THE PEDALS UPON LATER INSPECTION, ARE NOT EVIDENCE THAT THE ACCIDENT DID NOT HAPPEN AS DESCRIBED AND THE ABSENCE OF SOME ELECTRONIC MALFUNCTION THAT IS LIKELY TO HAVE OCCURRED AS BEING THE CAUSE. THEREFORE, THIS VEHICLE IS INHERENTLY UNTRUSTWORTHY AND UNSAFE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11257387September 23, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE VEHICLE PULLS TO ONE SIDE AND DESTABILIZES THE VEHICLE MOVEMENT BOTH ON THE HIGHWAY AS WELL AS LOCAL ROADS. THE AUDI DEALERSHIP CLAIMS THAT IT IS DUE TO A HIGHLY SENSITIVE LANE DEPARTURE SYSTEM THAT CAN NOT BE EITHER DISABLED OR ADJUSTED. THIS IS RESULTING IN UNSAFE DRIVING CONDITION AS VEHICLE TRIES TO STEER ITSELF WHENEVER IT IS CLOSER TO THE LANE DIVIDER LINE OR EVEN WHEN IT ENCOUNTERS A MINOR DIP ON THE PAVED SURFACE. ADDITIONALLY, THE STEERING APPEARS TO GET STICKY AND LOCKED WHENEVER THE CONDITION IS ENCOUNTERED. I HAVE HAD SEVERAL SITUATIONS DRIVING ON THE HIGHWAY WHEN THE AUTOMOBILE GOT UNBALANCED WHILE CHANGING THE LANES. I AM CONCERNED THAT SOMEDAY IT WILL LEAD TO A MAJOR ACCIDENT. I REPORTED IT TO AUDI AS WELL AS THE LOCAL DEALERSHIP. THE DEALERSHIP TESTED IT AND ACKNOWLEDGED THE SIDEWAYS PULL BUT FAILED TO ADDRESS THE FLAW. IT FEELS EERILY SIMILAR TO THE BOEING 737 MAX ISSUE WHERE APPARENTLY THE SOFTWARE WAS DESIGNED TO CORRECT THE AIRCRAFT PITCH AND THERE WAS NO EASY WAY TO DISABLE THE SYSTEM. THIS APPEARS TO BE A MAJOR DESIGN FLAW WHICH AUDI IS TRYING TO OVERLOOK AND IGNORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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