Audi A3 Complaints

905 consumer complaints on file.

#11004966July 12, 2017
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
ENGINE SHUTS OFF WHEN CAR IS IN DRIVE OR REVERSE WHILE VEHICLE IS IN MOTION AND DISPLAYS MESSAGE OF "START/STOP SYSTEM DEACTIVATED. PLEASE RESTART ENGINE MANUALLY. THE YELLOW CHECK ENGINE LIGHT THEN APPEARS. AND THE VEHICLE ROLLS AWAY UNLESS BRAKES ARE APPLIED. THIS HAPPENED MULTIPLE TIMES - 10 TIMES IN MY CAR, 3 IN MY FIRST LOANER CAR AND 6 IN MY SECOND LOANER CAR. THE VEHICLE IS USUALLY IN MOTION RIGHT AFTER THE ENGINE IS STARTED AND THE CAR IS DRIVEN FOR ABOUT 500 FEET, AFTER THE CAR IS GOING 3-5 MPH THE ENGINE SHUTS OFF AND THE CAR WILL ROLL AWAY. ON OTHER OCCASIONS WHEN THE CAR IS STOPPED IN TRAFFIC THE ENGINE SHUTS OFF AND WILL ROLL AWAY. EACH TIME YOU MUST PUT THE VEHICLE IN PARK AND RESTART THE ENGINE. ON ANOTHER OCCASION A PRE SENSE MALFUNCTION OCCURRED WHERE THE CAR SLAMMED ON ITS BRAKES IN TRAFFIC AND ALMOST CAUSED A REAR END COLLISION. THE DEALERSHIPS HAVE NO ANSWERS FOR THE FIRST PART, BUT CLAIM A BUG ON THE SENSORS CAUSED THE CAR TO SLAM ON ITS BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003027July 5, 2017
AIR BAGS
TAKATA RECALL. THE RECALL ON THIS AIRBAG ISSUED IN FEB 2016 AND I AM STILL BEING TOLD THAT THERE IS NO REMEDY AVAILABLE. NOTHING HAS HAPPENED YET, BUT I AM APPARENTLY DRIVING AROUND WITH AN AIRBAG THAT IS KNOWN TO BE HAZARDOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002951July 4, 2017
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I BOUGHT A CPO 2016 A3 1.8T FROM AUDI OF PALO ALTO ON MAY 20, 2017 WITH A LITTLE UNDER 19100 MILES. GREAT FAST CAR. UNTIL JUNE 17, 2017 WHEN IT HAD 19878 MILES. THE CAR STARTED TO STUTTER/SPUTTER/JERK WHILE ON THE FWY. I WAS GOING ABOUT 50-60MPH ON THE FWY, CRUISING, AND THEN IT STUTTERED. IT LOST THE POWER TO ACCELERATE TO KEEP UP THE FWY PACE AND IT SLOWED DOWN CONSIDERABLY SO I PULLED OVER. I HAD IT TOWED TO THE NEAREST DEALER (AUDI OF CONCORD). IT WAS THERE FROM 6/17 TO 6/29. DEALER SAID IT HAD A FAULTY TURBO, STATING THE WASTEGATE FAILED, SO THEY REPLACED THE ENTIRE TURBO. I GOT THE CAR BACK WITH ABOUT 20072 MILES, SO APPARENTLY THEY DID SOME ROAD TESTS. YESTERDAY, JULY 3, 2017, WHILE PICKING UP SOME GIFTS FOR MY DAUGHTER'S BIRTHDAY, THE ISSUE CAME BACK AGAIN. THIS TIME, MY WIFE AND 2 SMALL CHILDREN WERE IN THE CAR. WE WERE CRUISING AROUND 60-65 MPH. IT WAS SCARIER AS I HAD TO THINK FOR THEIR SAFETY FIRST AND FOREMOST. IMAGINE A CAR THAT SUDDENLY LOST ACCELERATION POWER ON THE FREEWAY AT AROUND 6:30PM. WE EASILY COULD HAVE GOTTEN REAR-ENDED. ANYWAY, I RESEARCHED ON AUDI'S RELIABILITY AND DID READ ON SOME COMMENTS ABOUT HOW LOUSY THEY ARE. I GAMBLED AND DECIDED TO BUY ONE ANYWAY. BOY DID I LOSE BIG. AT THIS POINT, I'D RATHER HAVE A KIA OR CHEVY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002964July 4, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
LOSS OF POWER AT ANY TIME WITHOUT WARNING THE CAR WILL LOSE POWER WHILE IN MOTION, ON A HIGHWAY, JUST DRIVING DOWN A STREET OR TURNING. ALMOST REAR ENDED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001508June 26, 2017
AIR BAGS
TAKATA RECALL CALLED DEALER THREE TIMES OVER THE COURSE OF A COUPLE OF MONTHS TO SCHEDULE RECALL SERVICE. PARTS ARE NOT AVAILABLE AND NO TIMELINE GIVEN. NO REASON TO THINK THIS WILL BE RESOLVED IN A TIMELY MANNER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000767June 23, 2017
AIR BAGS
TAKATA RECALL. RECALL DATED FEBRUARY 2016. IT IS NOW JUNE 2017. THIS IS AN UNACCEPTABLY LONG TIME FOR BOTH AUDI AND TAKATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000718June 22, 2017
AIR BAGS
I'VE BEEN CALLING FOR MONTHS & MONTHS TO HAVE THIS RECALL FIXED. I'M ALWAYS TOLD THAT PARTS ARE NOT AVAILABLE. I NEED TO HAVE THIS FIXED!! IT'S A SAFETY ISSUE. FORD SHOULD FIND A SOLUTION FOR THIS PROBLEM OR OFFER TO REPLACE THE CAR AT NO COST TO ME. I FEAR THAT IF THIS PART IS NOT REPLACED, THAT MY FAMILY MAY BE HARMED BY THE RUPTURED INFLATOR. SEE THE RECALL NOTICE BELOW: NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V079 RECALL DATE: FEBRUARY 9, 2016 MANUFACTURER RECALL NUMBER: 69N2 SUMMARY: TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. SAFETY RISK: AS REPORTED BY TAKATA: IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: REPLACE DRIVER AIRBAG INFLATOR. RECALL STATUS: RECALL INCOMPLETE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000378June 21, 2017
ENGINE
DRIVING 50-60 MPH ON THE FWY WHEN ALL OF A SUDDEN THE CAR STARTED TO JERK/STUTTER AND THEN IT LOST SPEED. THE JERKING IS SIMILAR TO A NEW DRIVER LEARNING HOW TO DRIVE A MANUAL TRANSMISSION WHERE YOU'RE THROWN FWD AND BACK SOMEWHAT VIOLENTLY. AS I TRIED TO ACCELERATE BACK TO FWY SPEED, IT WOULDN'T ACCELERATE. IT KEPT SLOWING DOWN INSTEAD. NO CEL ILLUMINATED. I DECIDED TO EXIT AND PULLED INTO A PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000404June 21, 2017
ENGINE
TL* THE CONTACT OWNS A 2017 AUDI A3. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CROWN AUDI LOCATED AT 19940 US HIGHWAY 19 N CLEARWATER, FL 33764 888-460-6467) WHERE IT WAS STILL BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. UPDATED 08/22/17*LJ UPDATED 8/25/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995871June 19, 2017
WHEELS
1 CRACKED RIM AND 1 BENT RIM. THE CRACKED RIM CAUSED AIR TO LEAK FROM THE TIRE, SO I GOT I BECAME AWARE OF IT AFTER TAKING IT INTO A TIRE SHOP TO INVESTIGATE THE ISSUE. 8 MONTHS LATER I TAKE THE CAR BACK IN DUE TO A VIBRATION BETWEEN 35-40MPH AND I WAS SHOWN THAT THE RIM WAS BENT. I DON'T REMEMBER EVER HITTING ANYTHING HARD ENOUGH TO THINK THAT I COULD HAVE CRACKED OR BENT A RIM. I QUESTION THE STRUCTURAL INTEGRITY OF THEIR 19" RIMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993707June 7, 2017
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
CHECK ENGINE/ EPC- BOTH LIGHTS HAVE SIGNALED A DOZEN TIMES. THE FIRST FEW TIMES THE DEALERSHIP CALLED THEM "MISFIRES". EVENTUALLY THE CAR "SYMPTOMS" STARTED TO PROGRESS: WHEN CAR IS IDLING, CAR STARTS TO ACT LIKE IT IS ABOUT TO STALL. THEN IT PROGRESSED TO HARD/JERKY SHIFTS INTO 1ST OR 2ND GEAR. NOW EVEN AT HIGHER SPEEDS IT STARTS ACTING UP- GIVING THE FEELING THAT THE CAR MAY STALL. THIS IS A DAILY ISSUE. TWICE NOW CAR HAS FAILED TO ACCELERATE WHILE ENTERING HIGHWAY. THE WORST SITUATION OCCURRED WHEN CAR WAS BUCKING AND REFUSING TO GO INTO 2ND GEAR. I HAD TO PULL OVER, ON THE ON-RAMP, TURN OFF CAR AND RESTART. DASH LIGHTS FADE LIGHT/DARK CONSTANTLY. ORIGINALLY I THOUGHT IT WAS AN AUTOMATIC FEATURE, GOING FROM DAY TO NIGHT TIME LIGHTS. LIKE EVERYTHING ELSE IT HAS INCREASED W/ FREQUENCY & CANNOT BE CONNECTED TO CHANGE DAY/NIGHT LIGHT SETTING CHANGE. KEY FOB DIED WHILE I WAS DRIVING ON HIGHWAY, CAR STALLED ON HIGHWAY. I RESTARTED CAR USING EMERGENCY PROCEDURE (ALIGNING KEY FOB NEXT TO KEY SYMBOL ON DRIVE SHAFT)- THIS IS MEANT TO KEEP CAR RUNNING EVEN W/ DEAD KEY BATTERY. CAR SHUT OFF MULTIPLE TIMES WAITING FOR TOW TRUCK- WHO THEN LOADED MY CAR WHILE RUNNING BECAUSE IT STALLED ON HIM TOO. DID I MENTION THE 4 DAYS PRIOR MY CAR HAD BEEN AT THE DEALERSHIP - SO EITHER WARNING SIGN DIDN'T CORRECTLY NOTIFY OR THEY JUST IGNORED IT. FIXED IGNITION COIL, SPARK PLUGS CURRENT DEALERSHIP DIAGNOSTIC: FAULT TO BAD INJECTOR SOMEHOW NONE OF THE RECALLS THAT APPLY TO 2015 A3S APPLY TO MY VEHICLE. EVEN THOUGH MOST OF THE DECRIPTIONS APPLY TO CAR ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993165June 5, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2015 AUDI A3. WHILE DRIVING, THE AIR BAG AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (NIELLO AUDI LOCATED AT 2350 AUBURN BLVD SACRAMENTO, CA 95821, (916) 480-2800) APPROXIMATELY THREE MONTHS AGO, BUT THE DIAGNOSTIC RESULTS AND REPAIRS WERE UNKNOWN. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985349June 1, 2017
ENGINE
2015 AUDI A3. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE COMPARTMENT FIRE. *LD THE CONSUMER STATED THE ENGINE COMPARTMENT CAUGHT FIRE. THE VEHICLE SAT IN AN OPEN AIR SITE WITHOUT A HOOD OR WINDOWS, EXPOSED TO THE WINTER ELEMENTS. 13 DAYS LATER IT WAS INSPECTED BY THE MANUFACTURER, WHO DETERMINED THE FAILURE TO BE DUE TO RODENT NESTING ACTIVITY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992303May 30, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) FOR THE DRIVER FRONTAL AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT REACHED OUT TO THE LOCAL DEALER (AUDI ARLINGTON LOCATED AT 3200 COLUMBIA PIKE ARLINGTON VA 22204) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 06/21/17 *BF TH CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/29/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990774May 21, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED A NOTICE FROM AUDI, SAYING THAT MY CAR A3 2007 NEEDED TO HAVE THE AIRBAGS REPLACED. I CALLED AUDI MANHATTAN, TO BEGIN TO SCHEDULE AN APPOINTMENT. THEY SAID THEY DID NOT HAVE THE PARTS IN STOCK BUT WOULD GET BACK TO ME. THEY COULD NOT HAVE BEEN LESS INTERESTED. THEY HAVEN'T CALLED ME BACK THEY DON'T TAKE THIS SERIOUSLY, QUITE POSSIBLY BECAUSE MY CAR IS 10 YEARS OLD. NONETHELESS, IT IS MY LIFE AND MY PASSENGERS' LIVES THAT ARE PUT AT RISK BY THIS APPROACH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985106May 12, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 AUDI A3. WHILE DRIVING 35 MPH, THE ABS AND ESC INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984910May 11, 2017
AIR BAGS
I LIVE ON THE ISLAND OF KAUAI. AUDIE OF AMERICA WILL NOT LET ME TAKE IT TO A DEALER OTHER THAN AUDI TO HAVE THIS PROBLEM FIXED. THERE ARE NO AUDI OR VOLKS. DEALERS ON KAUAI. THEY WILL NOT PAY TO HAVE MY CAR SHIPPED TO OHAU TO FIX THE AIR BAG AT THE DEALERSHIP THERE WHAT AM I SUPPOSED TO DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984609May 10, 2017
AIR BAGS
TAKATA RECALL: I AM OVERSEES AND PRIOR TO SHIPMENT I INFORMED AUDI USA OF ROCHESTER MICHIGAN OF THIS INCIDENT AND THEY WERE UNABLE TO PROVIDE ME ANY SUPPORT/ REPLACEMENT ETC. AUDI IN GERMANY ( GARMISSCH/ GRAINAU). SINCE IT IS A US SPEC VEHICLE WONT HELP ME EITHER. NOW I AM LOOKING INTO MOVING BACK TO THE USA AND NEW GUIDELINES CAME OUT IF MY VEHICLE HAS ANY RECALLS ( SEVERE) I WONT BE ABLE TO SEND IT. I NEED FOR SOMEONE TO LOOK AT THIS AND HAVE AUDI GERMANY REPLACE THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984399May 9, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WE RECEIVED TWO SAFETY RECALLS FROM AUDI: NHTSA RECALL #16V647 AND #16V642. WE WERE INFORMED BY AUDI THAT THE SERVICE WOULD HAVE TO BE COMPLETED BY AN AUTHORIZED AUDI DEALER. THE CLOSEST AUDI DEALER IS IN HONOLULU, WHICH WOULD REQUIRE US TO SHIP OUR CAR FROM MAUI. GIVEN THIS WAS AN AUDI RECALL, IT WAS MY EXPECTATION THAT THEY WOULD EITHER PAY THE COSTS OR AUTHORIZE THE WORK TO BE DONE ON MAUI BY THE VW DEALER, WHICH IS ONE OF AUDI'S SISTER COMPANIES. NEITHER RECALL HAS BEEN COMPLETED AS OF TODAY. SINCE THESE ARE SAFETY RECALLS, I WOULD FULLY EXPECT AUDI TO PAY FOR ALL COSTS AS WELL AS THE INCONVENIENCE OF NOT HAVING A CAR FOR AT LEAST A WEEK, DUE TO INTER-ISLAND SHIPPING SCHEDULES. ALTHOUGH AUDI CLAIMS THEY WOULD CONSIDER COMPENSATING US FOR OUT OF POCKET COSTS, BASED ON A RECENT REPAIR THAT IS COVERED BY OUR WARRANTY, I DO NOT TRUST THAT AUDI WILL COMPENSATE US. ON APRIL 25, 2017, THE PASSENGER SEAT BELT AND AIR BAG ALERT LIGHTS LIT UP FOR NO REASON. THE OWNER'S MANUAL SAID THAT WHEN BOTH LIGHTS ARE ON, THE OWNER SHOULD GET THE CAR TO A TECHNICIAN IMMEDIATELY. WE HAD THE CAR EVALUATED AND REPAIRED BY THE LOCAL VW DEALER, PAYING FOR IT OUT OF POCKET. ON MAY 1, I CONTACTED AUDICARE TO GET UNDERSTAND THE REIMBURSEMENT PROCESS. I WAS TOLD TO SEND IN THE WORK ORDER AND PROOF OF PAYMENT AND THEY WOULD PROCESS IT UNDER THE WARRANTY COVERAGE. THE CASE NUMBER THEY ASSIGNED US IS CASE NUMBER 170475720. COPIES ARE ATTACHED. TODAY, MAY 8, I CALLED AUDI TO CONFIRM RECEIPT AND WAS INFORMED THAT THEY ARE NOT GOING TO COMPENSATE US. THEIR REASONING IS THAT BECAUSE THE WORK WAS NOT DONE BY AN AUDI TECHNICIAN, THEY WOULD NOT PAY FOR THE COST. HOWEVER, GIVEN THIS WAS A SAFETY ISSUE RELATED TO A FAULTY AIRBAG SENSOR, WE HAD TO GET THE CAR TO A TECHNICIAN IMMEDIATELY. GIVEN THIS WAS A SAFETY RELATED ISSUE, THERE WAS NO WAY WE COULD SHIP THE CAR TO AN AUDI DEALER ANYWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983383May 3, 2017
POWER TRAIN
FULL TRANSMISSION FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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