Audi A3 Complaints

905 consumer complaints on file.

#11427865August 5, 2021
AIR BAGS
Takata recall. The contact owns a 2016 Audi A3. The contact received notification of NHTSA campaign number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware if the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427134July 30, 2021
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
2017 AUDI A3. CONSUMER WRITES IN REGARDS TO PASSENGER OCCUPANT DETECTION SYSTEM SAFETY RECALL. THE CONSUMER STATED THE DEALER ADVISED THERE WAS NO FIX FOR THE PODS SYSTEM AND IT WAS UNKNOWN WHEN IT WOULD BE AVAILABLE. THE CONSUMER WAS UNABLE TO USE THE PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426592July 27, 2021
TIRES, TIRES:SIDEWALL
During a trip the tire blew and separated at the sidewall. The vehicles tire pressure was correct and only had approximately 30,000 miles. The tires are the manufacturer installed Continental ProContact 225/40R18.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426624July 27, 2021
AIR BAGS
The contact owns a 2015 Audi A3. The contact stated that the passenger occupant detection system (PODS) had failed to operate with a passenger seated in the front passenger’s seat. The contact then received notification of NHTSA campaign number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was contacted, and the contact was informed that an interim repair could be performed on the vehicle however, due to previous poor service, the contact decided not to have the recall repaired at that dealer. The contact then took the vehicle to Audi Gilbert (3235 S Gilbert Rd, Gilbert, AZ 85297) where they informed him that they would have to scan the vehicle prior to having the interim repair performed. The contact notified manufacturer and the manufacturer spoke with the dealer. The contact was called back by the manufacturer and was informed that since his vehicle was no longer under warranty he had to pay for the vehicle to be scanned, as well as, for the interim repair to be performed on the vehicle. The contact refused the service. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 28,000. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425743July 21, 2021
STEERING
ESP malfunctioned while driving on highway: tires braked several times rapidly on one side without warning, making car difficult to control. Immediately took foot off gas and had to steer out of a small fishtail. At the time I was driving at normal speed, not cornering aggressively or anything, on a smooth dry road. In heavy traffic or on a wet road this could have resulted in a crash. On just a couple occasions shortly before this occurred, while going around corners at highway or near-highway speeds there was a sensation that the steering direction suddenly "slipped" a notch, with a sort of thunk from the tires. At the time I attributed it to unseen road bumps, but after experiencing the more serious failure I realized it was the same asymmetrical braking just on a smaller scale. No warning lights gave any indicator of this dangerous sensor fault. During the most serious incident, the ESP light flickered briefly but that is the only time any lights appeared at all. I would expect this system to "fail safe" by deactivating, rather staying active and risking loss of control. Dealer garage said the problem "might" be the ESP sensor yaw rate sensor (G202) but can't guarantee that will fix it. I found several reports online of others experiencing loss of control due to Audi A3 ESP malfunction: 1) https://www.audi-sport.net/xf/threads/esp-driving-me-nuts.225172/ 2) https://www.audi-sport.net/xf/threads/yaw-sensor-g202-replacement-location.350445/ 3) http://www.vask.org.nz/index.php?topic=41577.0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425738July 20, 2021
AIR BAGS
Airbag warning light came on. Dealer said passenger seat occupancy sensor must be replaced, at cost of $1500-3000 since it's 5 months past my warranty. Numerous Audi models from 2012 onward have a recall for this sensor, but not my 2011 model (yet). Other automakers have extended their warranty for this safety-critical part -- BMW to 15 years, for example. Technicians could not tell me if the sensor error means all airbags are disabled, passenger airbag only is disabled, or passenger airbag is always-on (dangerous for children).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425626July 20, 2021
AIR BAGS
After taking my '15 A3 to the dealer to have the Passenger Occupant Detection (POD) serviced, the issues started. For example, the passenger seatbelt sometimes chimes when no one is in the passenger seat, to the airbag shutting off when someone is seated in the passenger seat. As a result, I've reached out to my local Audi dealer to schedule an appointment to fix the issue. However, the service representative informed me that the recall is currently on hold due to parts not being readily available from Audi of North America to fix the issue. The dealer added my information to a waiting list and told me to wait for a phone call or an email when the PODS recall parts are available. Three months later, and I am still waiting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424486July 12, 2021
AIR BAGS
Audi has not responded to this Recall in a prompt manner. I was in the process of selling my Audi A3 but I cannot due to this. I took my car in to have this issue addressed in December 2019 and now I am learning that there is still a problem with the Passenger Occupant Detection System (PODS) and Audi has no solution. They have known about this issue since March 2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423917July 8, 2021
AIR BAGS, SEAT BELTS
The contact owns a 2016 Audi A3. The contact received a recall notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that the remedy was not yet available. The contact stated that the air bag and the seat belt warning lights were illuminated. The approximate failure mileage was 48,500. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423516July 6, 2021
AIR BAGS
Audi has not come up with a repair for the PODS recall. This is the second time they have needed to repair the PODS system. Users could run into an issue where if an accident were to occur with a passenger the airbag may not deploy. NO TIME FRAME GIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423391July 4, 2021
UNKNOWN OR OTHER
There has been a National recall on my VIN with no known fix at this time. My car has stalled, would not cool off, it will read error codes that don’t make any sense. It goes from speed, to shut engine off now, immediately exit and turn off vehicle, saying it’s too Hot, oil leaking, airbag lights coming on/off randomly, the air conditioner won’t cool off when the dash lights are reading multiple codes and I’ve had to stop my car multiple times on the highway and when just running to the store a few miles away. It’s very strange and concerning. It’s becoming for frequent and I drive every day all day for work, along with having children in my car. I purchased this brand new from Audi of Fort Worth Texas in 2016. All routine maintenance has always been done. My concern for myself and children has increased over the last few months and each time I have to get in my car I have a fear that overwhelms me! I’ve contacted the Audi dealership multiple times and they’ve said I need to be patient, there is no fix at this time and they don’t know if/when there will be one. This is not acceptable and is putting our lives at risk on a daily basis. I would like to know my options and their legal responsibility to help the situation. I will notate the most recent date of occurrence below. The pictures I’ve uploaded are from the most recent experience when leaving a Sam’s grocery club and had just turned from a red light on a main road. I had to stop my vehicle, shut off the engine and remain in a center lane dangerously fast traffic all around me and had to call my son to pick me up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423259July 2, 2021
AIR BAGS, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2016 Audi A3. The contact received recall notifications for NHTSA Campaign Number: 19V474000 (Air Bags) and 21V198000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue and a case was filed. The manufacturer referred the contact to the dealer for assistance. The contact stated that when the vehicle was started, the hood ajar warning light was illuminated. The contact inspected the hood and became aware that the hood was securely closed. The vehicle was taken to the dealer where it was diagnosed with a faulty hood switch. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 31,300. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423126July 1, 2021
AIR BAGS
The contact owns a 2017 Audi A3. The contact received notification of NHTSA Campaign number: 21V198000 (Air Bags). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Vin tool confirms parts not available. Due to the Issue with the recall, loss of use of the passenger seat, and a transmission issue, I decided to trade my 2017 Audi A3 in for a more reliable and safer car. P0DS & thermostat were replaced. That was in November of last year. I believe I am entitled to compensation for loss of use under the State's Lemon Law.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423157July 1, 2021
AIR BAGS
The contact owns a 2018 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were made aware of the issue and informed the contact that the remedy was not available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422712June 29, 2021
UNKNOWN OR OTHER
I have contacted Audi USA several times regarding the recall on my Audi A3 2016 but it seems that they don't care about the issue and asked me to drive it and nothing will happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421740June 21, 2021
AIR BAGS
I have received this recall infirmation multiple times with no remedy listed. The warning lights are constantly going on and off which is unnerving not knowing whether my passenger is protected. I drive for a living. It’s affecting my livlihood.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421342June 17, 2021
AIR BAGS
My airbag light randomly goes off while driving or parked. Someone can be in or not in the seat. Shows they’re not buckled in while they are. It sounds with a ding. Documents at dealership where they told me it was my own issue. I was saving to do their repair recommendations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419442June 3, 2021
UNKNOWN OR OTHER
Manufacturer Recall Number69BY NHTSA Recall Number21V198
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419440June 2, 2021
AIR BAGS
I was recently made aware of a nationwide safety recall for all Audi A3’s 2016 to present. I received a mailer with safety concern and warning for this recall. Audi has not been able to identify the root cause and believe it is more than just the initial air bags/PODS system in the vehicle. This has been in place for some time after I researched the site checking for updates to repair. I am very concerned for my safety along with my families safety when driving my car. My car is the primary vehicle. I use my car for work daily and do not feel comfortable. I am not 100% sure on initial date Audi identified this problem, but it appears earlier this year and it was the second recall for the same issue. They have no fix at this time. I did run my VIN to determine mine being affected and it is. The campaign number on site for this is: NHTSA’s campaign number: 19V474
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418885May 28, 2021
AIR BAGS, ELECTRICAL SYSTEM
Tied to recall 69BY Dealership continues to say parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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