Acura TSX Complaints

685 consumer complaints on file.

#11331390June 29, 2020
STEERING
AFTER GETTING OFF WORK MY CAR SITTING FOR ABOUT 8 HOURS, ON MY COMMUTE HOME WHICH IS APPROXIMATELY 6-8 MINUTES (CITY STREETS) MY STEERING BECAME VERY HEAVY AND DIFFICULT. THE CAR STARTED TO MAKE FUNNY SOUNDS UNDER THE HOOD. ONCE I ARRIVED HOME I NOTICE A TRAIL OF FLUID LEAKAGE SO I CHECKED THE POWER STEERING RESERVOIR AND IT WAS TAPPED DRY, ABSOLUTELY NO FLUID. I HAD TO REPLACE THE ENTIRE RACK AND PINION BECAUSE THE PASSENGER SIDE BOOT HAD A LEAK DUE TO THE SEAL. THIS WAS NOT AN INEXPENSIVE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331138June 26, 2020
STEERING
TL* THE CONTACT OWNS A 2005 ACURA TSX. THE CONTACT STATED THAT AT START-UP, THE POWER STEERING FAILED TO OPERATE AS DESIGNED, WITHOUT WARNING. THE CONTACT ADDED POWER STEERING FLUID TO THE POWER STEERING RESERVOIR HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED OR DIAGNOSED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 10V174000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. AUTONATION ACURA GULF FREEWAY (1125 GULF FWY S, LEAGUE CITY, TX 77573) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330812June 25, 2020
AIR BAGS
THERE IS A LIGHT IS SHOWING "CHECK THE AIRBAG SYSTEMS. THIS JUST START ABOUT 4 MONTHS AGO. WHAT HAPPENS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330034June 22, 2020
ELECTRICAL SYSTEM, STEERING
MY EPS (ELECTRIC POWER STEERING) MODULE FAILED WHILE I WAS MERGING TO MY RIGHT ON TO THE HIGHWAY ON RAMP. I WAS UNABLE TO STOP DUE TO THE CARS BEHIND ME AND UNABLE TO PULL OVER AS THE LAND SLOPED DOWN INTO A RETENTION POND. NOW I'M A YOUNG MEN AND WAS ABLE TO STEER THE CAR ON THE HIGHWAY AND PULL OFF TO THE SHOULDER. I TOOK MY CAR TO THE MECHANIC AND ALSO DID SOME RESEARCH AND FOUND THAT THE 2012-2014 TSX HAVE A RECURRING FAILURE ON THE EPS MODULE HAPPENING AROUND 75K MILES ( I HAVE ABOUT 100K). THIS RECALL WOULDN'T BENEFIT ME AS I HAVE ALREADY HAD THE ISSUE FIXED, THIS IS ARE THE OLDER WOMEN OR MAN NOT STRONG ENOUGH TO STEER A CAR WITHOUT POWERING STEERING AND COULD POTENTIALLY CAUSE AN ACCIDENT ENDING IN A CATASTROPHIC EVENT. I FEEL THAT THERE IS ENOUGH HISTORY WITH THIS PROBLEM TO AT LEAST BE INVESTIGATED FOR THE SAFETY OF DRIVES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329603June 18, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2006 ACURA TSX. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE. THE MECHANIC BECAME AWARE OF A FLUID LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS RETURNED TO THE CONTACT AND WHILE DRIVING, THE STEERING WAS DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING RESERVOIR WAS EMPTY. THE RESERVOIR WAS REFILLED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE POWER STEERING HOSES NEEDED TO BE REPLACED. MCDANIELS ACURA OF CHARLESTON (2283 SAVANNAH HWY, CHARLESTON, SC 29414, 843-766-1299, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328486June 12, 2020
ELECTRICAL SYSTEM
THE BLUETOOTH MODULE CONTINUOUSLY RUNS EVEN WHEN THE VEHICLE IS OFF/NON-OPERATIONAL. IT'S LED TO ME HAVING TO REPLACE THE BATTERY 5X IN THE 8 YEARS OF OWNERSHIP. I DON'T HAVE ANY EXTERNAL ELECTRONIC DEVICES OR CHARGERS PLUGGED IN TO WHERE IT CAN CAUSE THE BATTERY TO DRAIN, NOR DO I LEAVE THE HEADLIGHTS OR CABIN LIGHTS ON. ACURA DEALERSHIPS CLAIM THERE IS NO ISSUE, HOWEVER THERE ARE MANY COMPLAINTS ABOUT IT BY ACURA CUSTOMERS ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328414June 11, 2020
AIR BAGS, STEERING
MY POWER STEERING HOSES HAVE BEEN LEAKING AND NOW THERE'S FLUID DOWN UNDER THE MOTOR AND UNDER THE CAR.. THE CAR WILL NOT HOLD POWER STEERING FLUID BUT FOR ONE DAY AND MY CAR IS NOW BECOME UNDRIVABLE. I SEE THERE WAS A RECALL BUT I DID NOT RECEIVE THE RECALL NOTICE AND STARTED LOOKING ONLINE AND SAW THAT ACTUALLY I HAVE EXPERIENCED THE SAME PROBLEM BUT NOW IT'S GOTTEN TO THE POINT WHERE IT'S WORSE THAN JUST THE HOSES. I'VE TRIED TO GET IT FIXED AND THEY SAY NO YOU'RE NOT INCLUDED IN THE RECALL I HAVE ALL THE PROBLEMS THAT WERE STATED AND NOW IT'S BECOME EXACERBATED. I NEED HELP IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325703May 24, 2020
STEERING
AFTER TURNING RIGHT FROM AN INCOMPLETE YET SLOW STOP, I SPED UP TO ABOUT 40 MPH. THE POWER STEERING WENT OUT AND THE LIGHT ADVISING SO CAME ON THE DASHBOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325646May 23, 2020
ENGINE, VEHICLE SPEED CONTROL
THE ACCELERATOR PEDAL BINDS, THE ENGINE DOESN'T NOT QUICKLY RETURN TO IDLE AFTER THE PEDAL IS NO LONGER PRESSED, INCREASING THE RISK OF A CRASH. THE VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 124, ACCELERATOR CONTROL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324058May 10, 2020
SERVICE BRAKES
NO BRAKES OR VERY STIFF BRAKE PEDAL WHEN BELOW FREEZING UNTIL CAR WARMS UP. HAVE HAD BRAKE FLUID REPLACED AND BLED MULTIPLE TIMES AND PROBLEM NOT FIXED. HAPPENS EVERY TIME BELOW 25 DEGREES AND IS WORSE THE COLDER IT IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323008May 2, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHEN I DRIVING THE CAR, EITHER STREET OR HIGHWAY , THE CAR SLOWS DOWN OR LOSE HORSEPOWER. I COULD BE DOING 60 ON THE HIGHWAY AND THE CAR STALLS ON IT'S OWN ALMOST SHUTTING DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322496April 28, 2020
ELECTRICAL SYSTEM, STEERING
WHILE I WAS DRIVING, THE POWER STEERING MALFUNCTIONED AND I ALMOST GOT INTO A CAR ACCIDENT AS I COULD NOT TURN MY CAR. I WAS LUCKY BUT MY LIFE COULD HAVE BEEN IN SERIOUS DANGER BECAUSE OF ACURA. THIS IS NOT A VERY OLD CAR AND DOES NOT HAVE A LOT OF MILEAGE. THE CAR HAD TO BE TOWED TO A MECHANIC AND SAID IT WOULD COST $1850 TO FIX. RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321486April 18, 2020
AIR BAGS, SEAT BELTS
MY CAR MODEL IS ONE OF MANY HONDA VEHICLES RECALLED IN 2019. THE CAR WARNS ME ABOUT THE AIRBAG AND SEATBELT MALFUNCTIONS EACH TIME I START THE VEHICLE. I REPORTED TO ACURA BUT NO ANSWER TO MY CONCERNS AND I'M VERY FRUSTRATED DRIVING MY CAR KNOWING THE AIRBAG MAY NOT PROTECT ME DURING ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320299April 6, 2020
SERVICE BRAKES
FROZEN BRAKES WHEN STARING THE CAR, THE FIRST PUMP ON THE BRAKE WORKS AS EXPECTED. THEN THE NEXT 3-5 PUMPS, THE PEDDLE DOES NOT GO DOWN AND HAS THUS THE CAR DOES NOT STOP. THIS USUALLY HAPPENS WHEN I GO TO WORK IN THE MORNING. BUT, IT HAS HAPPENED DURING THE AFTERNOON. BUT MOST MORNING, I CAN GUARANTEE IT WILL HAPPEN. IT'S USUALLY ON COLD MORNINGS (TEENS AND BELOW) BUT I'M SEEING IT NOW IN 30DEGREE WEATHER. I TOOK IT TO THE ACURA DEALERSHIP (ACURA OF TROY, MI) AND THE SERVICE MANAGER [XXX] DIDN'T LOOK INTO IT AT ALL. HE SAID THEY PERFORMED THE STANDARD 'ACURA CHECK' AND THERE WERE NO ISSUES. I PROVIDE GREG WITH DETAILS ON THE ISSUES AS WELL AS PRINTOUTS FROM OTHERS WHO HAVE REPORTED THE SAME ISSUE. ALL HE DID WAS SMILE AND SAID THEY DID THE ACURA SAFEFTY CHECK AND IT PASSED. I'LL BE SENDING THIS INFO TOO; THE OWNER AND GM OF ACURA OF TROY AND TO ACURA CORP.(HONDA). HERE IS JUST 1 THREAD ON THE ISSUES: HTTPS://ACURAZINE.COM/FORUMS/SECOND-GENERATION-TSX-DISCUSSION-2009-2014-143/FROZEN-BRAKE-PEDAL-901219/ FOR YOUR SELECTION ON THE DATE OF WHEN THIS HAPPENED, I'M ADDING THE SERVICE DATE. BUT THIS IS ON ONGOING PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316660March 6, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2011 ACURA TSX. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AT HIS RESIDENCE, A POPPING NOISE WAS HEARD AS THE CONTACT WENT TO INVESTIGATE HE FOUND THE VEHICLE ON FIRE. THE CONTACT STATED THAT IT MAY HAVE BEEN AN ELECTRIC PROBLEM. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. NO FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED BEFORE THE INCIDENT. THE VEHICLE HAS NOT BEEN TAKEN TO LOCAL DEALER. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT STATED THAT THE VEHICLE WAS A TOTAL LOSS AND THE VEHICLE WAS STILL AT HIS RESIDENCE. THE MANUFACTURER HAS NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *LN*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11311780February 27, 2020
ENGINE
THE VTC ACTUATOR PART NUMBER 14310-R40-A01 HAS GONE BAD. THE VERY SAME PART NUMBER IS USED ON MULTIPLE HONDAS AND ACURAS. WHEN USED ON THE HONDA VARIANT (ACCORD) THE PART HAS BEEN DEEMED TO BE DEFECTIVE BY HONDA OF AMERICA PER TSB 09-010. YET WHEN THE VERY SAME PART IS USED IN THE SAME ENGINE ON AN ACURA, HONDA OF AMERICA REFUSES TO ACKNOWLEDGE AND/OR REPLACE THE PART. THE ISSUE OCCURS ON COLD STARTS AND PRODUCES A LOUD GRINDING NOISE FOR ABOUT 2 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309049February 13, 2020
ENGINE, POWER TRAIN
VEHICLE IS MANUFACTURED WITH DEFECTIVE VTC ACTUATOR, IT IS MAKING RATTLE SOUND ON A COLD START. MANUFACTURER IS NOT WILLING TO ACCEPT THE DEFECT PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308264February 10, 2020
ELECTRICAL SYSTEM
WHEN CAR IS PARKED AND OFF, AND TRYING TO LOCK/UNLOCK DOORS WITH KEY FOB (FROM OUTSIDE) OR FROM POWER LOCKS (ON THE INTERIOR), THE LOCKS DON'T LOCK OR UNLOCK. THIS IS A SAFETY RISK AS IT MAKES IT EASIER FOR CAR BREAK-INS TO OCCUR. PER DEALER SERVICE DEPARTMENT, THE ACTUATORS HAVE GONE BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299804January 16, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
VEHICLE HAS THROWN AN ENGINE CODE DUE TO EXCESS OIL CONSUMPTION DUE TO STICKY PISTON RINGS, ADVANCEMENT IN TIMING AND VVT ADVANCEMENTS. DUE TO THIS ENGINE CODE BEING THROWN, THE CAR DEACTIVATES VSA AND ALSO THROWS AN EMISSION CONTROL LIGHT. THIS CAUSES THE CAR TO ENTER A STATE WHERE IT ADVANCES THE RPM'S AT IDLE BY A SIGNIFICANT AMOUNT AND BURNS MORE FUEL. WHEN LEAVING THE CAR IN DRIVE BUT AT A STOP, THE CAR WILL QUICKLY ACCELERATE NEARLY TO 30 MPH ON A FLAT SURFACE. IN ORDER TO STOP THE CAR, THE DRIVER MUST EXCESSIVELY ENGAGE THE BRAKES. ACURA TECHNICIANS HAVE INFORMED ME THAT THIS IS A KNOWN ISSUE AND IS DUE TO THE PISTON SEALS BEING FAULTY, CAUSING EXCESSIVE OIL CONSUMPTION AND LOOSING THE TIMING CHAIN TO BECOME OUT OF SYNC. ENGINE WILL THEN ENTER A "LIMP" MODE WHERE CAR WILL IDLE HIGHER, BURN MORE FUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298222January 9, 2020
STEERING
TOOK THE CAR FOR A TEST DRIVE BEFORE I PURCHASED IT, NO LEAKS AND EVERYTHING WORKED FINE. THE NEXT MORNING I NOTICED A WET SPOT UNDER THE CAR, TOOK IT TO THE NEAREST SHOP AND FOUND OUT THE POWER STEERING RACK WAS LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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