Acura TSX Complaints

685 consumer complaints on file.

#10936554December 20, 2016
ENGINE
AT ONLY 40,000 MILES, MY 2011 ACURA TSX HAS VTEC ACTUATOR FAILURE. IT STARTED TO SHOW SIGNS OF THIS OVER THE LAST 5,000 - 10,000 MILES OR SO AND HAS BECOME INCREASINGLY WORSE. I HEAR A GRINDING NOISE WHENEVER I START MY VEHICLE FIRST THING IN THE MORNING. MY LOCAL ACURA DEALER HAS DONE A DIAGNOSTIC AND HAS CONFIRMED THE ACTUATOR FAILURE. HONDA WHO ALSO OWNS ACURA, HAS BEEN AWARE OF THIS ISSUE SINCE APPROXIMATELY 2008. IT IS AFFECTING A VERY LARGE PORTION OF VEHICLES WITH A HONDA VTEC ENGINE. THEY HAVE DONE NOTHING TO FIX THIS ISSUE AND IT IS AFFECTING BRAND NEW VEHICLES AS WELL. NOW, THEY WANT TO PASS ALONG THE COST OF REPAIRS TO ME EVEN THOUGH I SHOULD NOT BE EXPERIENCING THESE KINDS OF PROBLEMS AT ONLY 40,000 MILES. I AM STILL WAITING FOR DOCUMENTATION FROM MY DEALER THAT CONFIRMS THE ACTUATOR FAILURE AND CAN PROVIDE IT IN THE NEXT COUPLE OF DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936357December 19, 2016
AIR BAGS
"TAKATA RECALL" IT'S BEEN ALMOST SEVEN MONTHS SINCE THE RECALL WAS INITIATED ON MAY 23, 2016. THE MANUFACTURER'S TEMPORARY SOLUTION WAS TO NOT HAVE A PASSENGER IN MY CAR UNTIL THE PARTS/REMEDY IS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936367December 19, 2016
STEERING
WHILE DRIVING, IN MOTION, THE ELECTRONIC POWER STEERING (EPS) FAILED. DASH INDICATOR LIGHT DISPLAYED "CHECK POWER STEERING SYSTEM". STEERING WHEEL WAS INCREDIBLY DIFFICULT TO MANEUVER. I HAVE DRIVEN CARS EQUIPPED WITH TRADITIONAL BELT & PUMP-DRIVEN POWER STEERING SYSTEMS THAT FAILED BEFORE WITH NOT MUCH ISSUE EXCEPT REASONABLY EXTRA EFFORT TO MANEUVER, BUT THE HIGHER LEVEL OF STRENGTH REQUIRED AFTER THE TSX'S ESP FAILED WAS SHOCKINGLY GREATER. THE CAR WAS DIAGNOSED AT AN ACURA DEALERSHIP THAT CONFIRMED THE EPS MODULE HAD FAILED. THIS MODULE IS BASICALLY A COMPUTER, SO IT CANNOT BE GIVEN REGULAR MAINTENANCE OR MONITORED. THE CONSUMER WILL NEVER HAVE ANY SIGNS OF FAILURE UNTIL IT ACTUALLY FAILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934848December 12, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 ACURA TSX. WHEN THE VEHICLE WAS STARTED, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. AFTER THE VEHICLE WAS WARMED UP, THE BRAKE PEDAL WAS ABLE TO BE DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,400. UPDATED 02/07/2017*CT *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930278December 6, 2016
POWER TRAIN, STEERING, SUSPENSION
THE CAR HAD NOT GIVEN ME ANY WARNING OR NOTHING. DRIVING FINE DOWN THE HIGHWAY ONE DAY GOING ABOUT 45 MPH, I GO TO MAKE A TURN AND ITS HARD AS HELL. MY CAR STARTS SOUNDING ALL CRAZY AND IM STRUGGLING TO TURN THE WHEEL. I PULL OVER AND ALL MY POWER STEERING FLUID IS GONE, LEAKED OUT! NOW I HAVE READ REPORT AFTER REPORT OF THIS HAPPENING. OVER AND OVER FOR THIS SAME YEAR AND TYPE OF CAR. WHY IS THERE NO RECALL?????!!!!! THE BOOT JUST BUSTED. AND ITS GONNA COST ME WAY MORE THAN I CAN AFFORD TO REPLACE THE RACK AND PINION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929432December 1, 2016
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2007 ACURA TSX. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928690November 30, 2016
AIR BAGS
I RECEIVED A RECALL NOTICE IN JULY 2016.NHTSA RECALL16V-346. THE RECALL LETTER RECOMMENDED NO ONE SHOULD SIT IN THE PASSENGER SEAT. I CALLED THE DEALER AND HONDA AND WAS TOLD THAT THE PART WILL BE AVAILABLE AT THE END OF THE SUMMER. 5 MONTH LATER STILL NO NEWS FROM THE DEALER.WE ARE UNABLE TO USE THE CAR FULLY UNTIL IT IS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926502November 16, 2016
STEERING
EPS (ELECTRIC POWER STEERING) LIGHT COME ON WHILE DRIVING AND LOCK STEERING. ERROR CODE: 32-09. EPS LIGHT WILL TURN OFF AFTER RESTART ENGINE BUT WILL COME ON AGAIN AND LOCK STEERING AGAIN WHILE THE VEHICLE IS MOVING. I BROUGHT MY CAR TO LOCAL SHOP TO RUN DIAGNOSTIC AND THEY SUGGEST THAT THIS IS BAD MANUFACTURE ISSUE AND SUGGEST TO CONTACT ACURA TO FIX IT UNDER ITS WARRANTY. I HAVE CALL ACURA DEALER AND THEY SAID THEY ARE NOT COVER IT AND I HAVE TO PAID TO GET IT FIX. IT IS A REALLY DANGEROUS PROBLEM AND CAN CAUSE MAJOR ACCIDENT IF IT WAS TURNING AND EPS LIGHT ON AND LOCK MY STEERING WHEEL. I ATTACHED RECEIPT REPORT FROM AUTO SHOP. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924655November 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924379November 4, 2016
AIR BAGS
I MADE AN APPOINTMENT TO FIX THE RECALL AND SHOWED UP TO THE DEALERSHIP IN AUGUST AND THEY SAID THAT THEY WOULD RESCHEDULE MY APPOINTMENT WHEN THE PART BECAME AVAILABLE. I HAVE NOT HEARD FROM THEM AND I CALLED TO ASK AND THEY SAID THAT IT IS STILL NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923793November 2, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920660November 1, 2016
AIR BAGS
2009 ACURA TSX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER FRONT AIRBAG INFLATOR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920313October 31, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 ACURA TSX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/23/16*LJ UPDATED 01/05/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919052October 26, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 ACURA TSX. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917470October 20, 2016
STEERING
MY 14 YEAR OLD DAUGHTER, WHO'S LEARNING TO DRIVE WAS BEHIND THE WHEEL WHEN THE CAR STEERING WHEEL LOCKED UP AND WOULDN'T ALLOW HER TO TURN THE VEHICLE. LUCKILY WE HADN'T APPROACHED THE HIGHWAY YET OR WHO KNOWS WHAT WOULD HAVE HAPPENED WHILE DRIVING ON THE HIGHWAY. WE WERE BACKING OUT OF OUR DRIVEWAY AND SHE SAID THE WHEEL FELT FUNNY. WE WERE A MILE FROM OUR HOME ENTERING A ROUND AND HEADING ONTO THE HIGHWAY WHEN SHE SAID THE WHEEL WOULDN'T TURN AND SHE PANICKED. I GRABBED THE WHEEL AND IT WOULDN'T BUDGE. WE CAME TO A COMPLETE STOP IN THE ROUND ABOUT AND THANK GOD NO ONE WAS ENTERING OR EXITING IT. I HAD TO SHUT THE CAR OFF AFTER SHE STOPPED THE CAR THAT WAS SIDEWAYS IN THE STREET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911350October 3, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909963September 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909370September 23, 2016
AIR BAGS
TAKATA RECALL - DEALERSHIP NOTIFIED ON JULY 20TH, 2016 AND AS OF SEPTEMBER 23, MY REPLACEMENT PART HAS NOT ARRIVED. (CERRITOS ACURA, CA). I CALLED CUSTOMER RELATIONS AND THEY WILL FORWARD LOANER CAR REQUEST TO CASE MANAGER TO POSSIBLY SUPPLY A LOANER CAR. MY COMPLAINT TO YOUR AGENCY IS THAT I HAVE NOT HAD FULL USE OF MY CAR FOR OVER 2 MONTHS NOW, AND THERE IS NO EXPECTED DATE IN SIGHT. I HAVE ELDERLY PARENTS THAT I DRIVE THEM AND TWO TODDLER CHILDREN I DRIVE TO SCHOOL. I BOUGHT A 4-DOOR SEDAN TO DRIVE MY FAMILY AND AM BEING DENIED THAT. PLEASE PUT MORE PRESSURE, DEMANDS, FINES TO ACURA TO SOLVE THE PROBLEM. THANK YOU!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907327September 17, 2016
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
AROUND 11:15PM ON 9/16/16 MAKING A LEFT TURN AT APPROXIMATELY 15MPH ALL THE CENTER CONSOLE LIGHTS/CONTROLS WENT OUT, VEHICLE LOST ACCELERATION AS IF IT WERE IN NEUTRAL, SHIFTED TO MANUAL AND PRESSED THE ACCELERATOR AS WELL, STILL NO ACCELERATION, ONLY MOTOR REVVING, TURNED HEADLIGHTS OFF THEN IT ACCELERATED, ALL DASH WARNING LIGHTS ILLUMINATED, ALL GAUGES FAILED, VEHICLE STALLED, TRIED TO CRANK AND WOULD NOT TURN OVER, PUT A CHARGE TO THE BATTERY, VEHICLE STARTED BUT ALL ISSUES REMAINED. UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907328September 17, 2016
EXTERIOR LIGHTING
CONDENSATION IN THE HEADLIGHT HOUSING CAUSING HID BULB TO GO OUT UNABLE TO REPLACE, SAFETY HAZARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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