Acura TLX Complaints (2016)

111 consumer complaints on file.

#10934567December 11, 2016
VEHICLE SPEED CONTROL
THE FOLLOWING PROBLEM HAS HAPPENED ABOUT 12 OR SO TIMES. I DIDN'T KEEP TRACK UNTIL IT WAS OBVIOUSLY AN ISSUE. I HAVE RECORDED IT ON VIDEO ABOUT HALF DOZEN TIMES AND PROVIDED THIS TO ACURA. WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL SET TO A SPEED I TOUCH THE BRAKE TO DISENGAGE THE CRUISE CONTROL. I THEN PRESS THE RESUME BUTTON TO RETURN TO CRUISE CONTROL. THE CRUISE CONTROL DOES NOT COME BACK ON, BUT THE INDICATOR ON THE DASHBOARD FLASHES (AS IF IT WERE COMING BACK ON) AND STAYS OFF. I'M UNABLE TO EVEN SET A NEW SPEED. FLIPPING THE TOGGLE TO RESUME OR SET DOES THE SAME THING, NOTHING. ON EVERY OCCASION THE ONLY WAY TO RESTORE THE CRUISE CONTROL TO WORK WAS TO STOP THE CAR, SHUT IT OFF, THEN RESTART THE CAR (REBOOT). ON ONE OCCASION, I HAD TO DO THE REBOOT PROCESS THREE TIMES TO RESTORE THE ABILITY TO USE THE CRUISE CONTROL. THE CAR HAS BEEN TO THE DEALER THREE TIMES BUT THEY CANNOT DUPLICATE THE ISSUE. IN ADDITION TO SEVERAL VIDEOS I TOOK ON TWO OCCASIONS I HAD PASSENGERS IN THE CAR WHO WITNESSED THIS. THIS HAS HAPPENED ON INTERSTATE HIGHWAYS, STATE ROADS, AND TOWN ROADS. IT HAS HAPPENED AT SPEEDS SET FROM ABOUT 30 MPH TO 74 MPH. IT HAPPENS DAY OR NIGHT, ON COLD AND HOT DAYS. I DON'T RECALL THAT IT HAS HAPPENED DURING RAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926136November 15, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 ACURA TLX. WHILE DRIVING 70 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE HIGH BEAM LIGHTS WERE ACTIVATED, BUT ALSO FAILED TO ILLUMINATE THE ROAD ADEQUATELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918636October 24, 2016
UNKNOWN OR OTHER
SIDE MIRRORS-NOT REAL MIRRORS (FUNHOUSE EFFECT); SOMEWHAT WAVY; PLACEMENT OF MIRRORS CAUSE A/C VENTS TO REFLECT IN THEM (BIG DISTRACTION) TOUCH SCREEN IS IMPOSSIBLE TO READ IN SUNLIGHT; REQUIRES AN OVERHAND (NOT RECESSED INTO THE DASHBOARD AS IS THE OTHER SCREEN IN CAR) TOO MUCH TOUCH SCREEN TECHNOLOGHY REQUIRING DRIVER TO TAK EYES OFF THE ROAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914525October 7, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 ACURA TLX. WHILE PULLING INTO A PARKING SPOT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED AND LUNGED FORWARD WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT'S VEHICLE DROVE OVER A CONCRETE CURB BARRIER AND WAS STOPPED BY BUSHES. THE CRASH DID NOT CAUSE THE AIR BAGS TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A LOWER BACK SPRAIN INJURY ON THE LEFT SIDE. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE FRONT BUMPER, BUMPER COVER, LOWER GRILL, GRILL STEP, HEADLAMPS, AND PASSENGER ALLOY WERE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,400...UPDATED 12/20/16 *BF *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10909628September 26, 2016
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT WAS UNABLE TO UNLOCK THE FRONT DRIVER SIDE DOOR FROM INSIDE THE VEHICLE. THE CONTACT HAD TO EXIT THE VEHICLE FROM THE OUTSIDE DOOR HANDLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893448August 5, 2016
UNKNOWN OR OTHER
STRONG REFLECTION OF DASHBOARD PARTS ON FRONT WINDSHIELD AND IN LEFT AND RIGHT BACK TRAFFIC VIEW MIRRORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887912July 23, 2016
VISIBILITY/WIPER
WHILE DRIVING THE CAR IN BRIGHT SUNLIGHT THERE IS A CLARE REFLECTION FROM THE DRIVERS AND PASSENGER'S DASHBOARD VENTS THAT REFLECTS STRONGLY ON THE INTERIOR SIDE WINDOW RIGHT WHERE THE LEFT AND RIGHT SIDE VIEW MIRRORS ARE LOCATED. THE GLARE CAN BE VERY STRONG ON SUNNY DAYS THAT IT MAKES IT DIFFICULT TO DISCERN IF A VEHICLE REALLY IS IN THE SIDE VIEW MIRRORS. THIS GLARE COMES FROM THE CHROME VENTS OUTLINE. THIS IS A SYSTEMIC PROBLEM AS I'VE DRIVEN THREE DIFFERENT 2016 TLX ALL WITH THE SAME ISSUE. I HAVE REPORTED THIS ISSUE TO THE ACURA DEALER WHERE I BOUGHT IT. THEY CLAIM THIS IS THE FIRST THEY KNEW ABOUT IT. I ASKED THEM TO PRESENT IT TO A REGIONAL MANGER FOR RESOLUTION. INTERESTINGLY ACURA PARTS MANUALS HAVE A BLACK OUTLET VENT (PN 77610TZ3A01ZA) BUT NONE OF THE 2016 TLX CAN BE BOUGHT WITH A BLACK OUTLET VENT. I HOPE THAT THIS NEW PART NUMBER IS AVAILABLE TO SETTLE THESE SIGNIFICANT SAFETY COMPLAINTS. THIS HAS BEEN A PROBLEM ON SUNNY DAYS FOR THE SIX MONTHS WE HAVE HAD THE CAR. THE ONLY WAY TO REMOVE THE GLARE IS TO HAVE BOTH FRONT WINDOWS COMPLETELY DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886004July 19, 2016
VISIBILITY/WIPER
SIDE VIEW MIRRORS HAVE A REFLECTION OF INSIDE VENTS. THIS IS VERY DANGEROUS, WHEN YOU HAVE AN OBSTRUCTED VIEW. CAN CAUSE SERIOUS ACCIDENT. I COULD NOT SEE SIDE VIEW BECAUSE OF REFLECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873806June 13, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT STATED THAT THE FRONT VENTS CAUSED A REFLECTION IN THE SIDE VIEW MIRRORS CAUSING THE CONTACTS VISION TO BE OBSCURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851745March 26, 2016
POWER TRAIN
1. WHEN ACCELERATING FROM A STOP, THE TRANSMISSION OCCASIONALLY FEELS LIKE IT SLIPS INTO NEUTRAL. THE ENGINE RES BUT DOES NOT MOVE FORWARD FOR 1-2 SECONDS. 2. CAR DOWNSHIFTS INTO 1ST GEAR AND LURCHES FORWARD AFTER COMING TO A STOP. 3. TRANSMISSION SHIFTS VERY ABRUPTLY AND ROUGH DURING ALMOST ALL ACCELERATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824363February 4, 2016
VEHICLE SPEED CONTROL
ACCELERATION FROM LOW GEARS REV RPM UP TO 6000 WHEN MOVING OUT OF A PARKING SPOT. WHEN GOING ONTO HIGHWAY SAME THING ANYTHING LOWER THAN 20 MPH HAS A HESITATION. NOT SURE WHAT MY OPTIONS ARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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