Acura TLX Complaints (2020)

63 consumer complaints on file.

#11644299February 22, 2025
FUEL/PROPULSION SYSTEM, ENGINE
The recall impacting my fuel injection has not been fixed since 2023 i have been waiting. I was told parts are available now and would be called by someone but that has been more than a month ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643913February 20, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Acura TLX. The contact stated that while his wife was driving at an undisclosed speed, the "Pull Over Immediately" message was displayed. The contact's wife pulled over, and the "Hill Start Assist Problem", "Collision Mitigation System Problem", "Road Departure Mitigation Problem", and "Blind Spot Info System Problem" messages were displayed. The vehicle was towed to the dealer, who determined that there was oil leaking from the crankshaft seal into an unknown sensor. The dealer repaired the recall under NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the failure persisted. The vehicle was idling rough and failed to accelerate while driving. Several unknown messages were displayed. The vehicle was towed back to the dealer, who test-drove the vehicle for 30 miles and performed an unknown repair. The manufacturer was made aware of the failure. The failure mileage was 70,990.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639635January 30, 2025
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
The contact owns a 2020 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that an appointment was scheduled with the local dealer for the recall repairs; however, the contact was informed by the dealer while in the repair bay, that parts were still unavailable. The recall repairs were not performed. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632548December 26, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle's dash states the following are malfunctioning: Road Departure Mitigation System, Adaptive Cruise Control, Auto High Beam, Collision Mitigation System, and Lane Keeping Assist. The vehicle is available for inspection upon request. A few days prior to this message appearing on the dash, the car flashed and beeped that I needed to BRAKE when there wasn't anything in front of me while driving. The car automatically braked without me doing anything. There weren't any vehicles behind me in that specific moment. With how sudden the car braked, this could have caused a collision. This vehicle has been repaired by the dealership where it was purchased, for this exact issue. The first sign of sensors malfunctioning was in January 2022 (I purchased the vehicle in June 2021). I have taken the vehicle to the dealership for repairs 3 times in relation to sensor malfunction and for replacement of rear actuators, which is stated in the Service Repair Summaries. Since the last repair in 2023, the same problem has occurred once again. This latest incident has included the automatic braking without any objects in front of the vehicle. I have not driven the vehicle in two days due to this safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630604December 13, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628235December 2, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Acura TLX. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. The contact stated that several unknown warning lights were illuminated. The contact released the accelerator pedal for several seconds, and the vehicle resumed normal operation. The contact attempted to repair the issue by adding fuel cleaner and other products to the engine, but the failure persisted. Upon investigation, the contact discovered and linked the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627740November 27, 2024
ENGINE, POWER TRAIN
the engine failed and lost all power to the car. It is available for inspection. My safety was put at risk because if i was going on a freeway and freeway speeds i probably would have crash and potentially crash into other people, causing a huge safety issue. The problem has been confirmed by dealer. They said it is very possible the engine rod bearing could have caused this. This is being inspected by Acura. Prior to failed there were no warning lamps or indicators. They all turned on once the car died.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625453November 15, 2024
SUSPENSION, ENGINE, UNKNOWN OR OTHER
I've received the recall notice for my car about 2 years ago. I've tried to schedule time with the dealership to get it fixed but they just keep telling me they don't have the parts or I have to wait till something "bad" happens first for them to prioritize me. This seems really unsafe and bad practice. I've reached out to Honda and they have open a case to review this but has not gotten back to me since. The car has stall once and a few times during the engine shut off while stopping, it takes a moment for the engine to come back, not normally like when I got the car. There has been a few time that there were cracking noise while I was driving. I stop driving the car as much as I can to avoid an accident happening. Please help me get some resolution with Honda, it's been almost 2 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620892October 20, 2024
ELECTRICAL SYSTEM
Acura Tlx suddenly starts flickering, its a common honda manufacturing defect ive attached a video for reference [XXX] It’s dangerous because it can leave someone stranded unsafe INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611241August 27, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that while the vehicle was started on two occasions, several unknown warning lights were illuminated. Additionally, the gear shifter button failed to shift to the intended gear and remained in the park(P). The vehicle was towed to the dealer twice; however, the technician was unable to replicate the failure for 27 days. The vehicle was then towed to the same dealer but was not yet diagnosed. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610616August 24, 2024
UNKNOWN OR OTHER
My wife and I had just turned into Kroger's parking lot and I was looking for a parking space, we were probably going 15~20 MPH. The car suddenly accelerated on its own. I was able to put on the brakes and slow the car down before we hit a pedestrian and/or other cars in the parking lot. We were fortunate that we were on an open stretch of parking lot, this may have turned out really bad. We drove around town after this happened and stopped and restarted the car several times. It has not happened again today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609669August 20, 2024
ENGINE
The contact owns a 2020 Acura TLX. While the contact’s wife was driving at an undisclosed speed, the contact stated that several unknown warning lights illuminated. In addition, the vehicle shut off in the middle lane of a major highway. The contact's wife received assistance from a nearby truck driver. The contact stated that because of the assistance from the truck driver, the contact's wife was able to avoid additional dangers. The vehicle started and the vehicle was taken to the dealer; however, the cause of the failure had not been determined. The vehicle was not repaired. The contact stated that previously the failure had occurred, and the vehicle was taken to the dealer several times. The contact stated that several unknown repairs were performed, and unknown recall repairs were completed. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 45,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604855July 27, 2024
POWER TRAIN
Engine is having an issue causing noises and symptoms of rod knocking which I suspect is the connecting rod bearing failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597481June 28, 2024
FUEL SYSTEM, GASOLINE, LANE DEPARTURE: LANE KEEP: STEERING ASSIST, BACK OVER PREVENTION
The contact's husband owns a 2020 Acura TLX. The contact stated while her husband was driving 10-15 MPH, the vehicle made an abnormally loud revving sound. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that the LKAS and other unknown safety features were inoperable while driving. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the high-pressure fuel pump had failed and needed to be replaced. Additionally, the dealer determined that the safety camera system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593828June 12, 2024
FUEL/PROPULSION SYSTEM, ENGINE
My engine has stopped and stalled in the middle of traffic on multiple occasions. The issue is related to the fuel pump recall. Acura states that the parts for the recalls are available, yet when you contact an Acura dealership, none of them have the parts! I DONT WANT TO DIE IN A CAR ACCIDENT BECAUSE ACURA IS STEALING OUR MONEY WHILE WE HAVE TO DRIVE FAULTY VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592593June 5, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,500. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592166June 3, 2024
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
The contact owns a 2020 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The contact stated while at a complete stop at the traffic light, the vehicle stalled and was able to restart after several attempts. The contact was able to continue driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591604May 30, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591213May 29, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle hesitated while accelerating at various speeds. The failure was intermittent. The vehicle also failed to start intermittently. There were no warning lights illuminated. The dealer was contacted, and it was determined that the repair would not be expedited because the check engine warning light was not illuminated. The manufacturer was made aware of the issue. The failure mileage was 48,700. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591144May 28, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to an independent mechanic, where it was diagnosed; however, the cause of the failure was not yet determined. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was not available. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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