Acura TLX Complaints (2015)

344 consumer complaints on file.

#11206444May 9, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO CORRECTLY SHIFT GEARS. ALL THE INDICATOR WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE VEHICLE FAILED TO ACCELERATE UPON STARTING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RICK CASE ACURA (875 N STATE RD 7, FORT LAUDERDALE FL (954) 715-7796) WHERE IT WAS DIAGNOSED THAT BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204656April 30, 2019
POWER TRAIN
THE VEHICLE IS SHAKING AT HIGHWAY SPEEDS , THIS DOES THIS BETWEEN 55-75 MPH THE VEHICLE IS SHAKING IN THE CENTER OF THE CAR, THIS IS AT ALL TIMES ON HIGHWAY AND ALL ROAD CONDITIONS THIS IS ON THE AWD MODEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197366April 19, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
THE CAR NEARLY STALLS, ROLLED BACK 3-4 FEET PRIOR TO RESTARTING AFTER THE IDLE STOP HAD IN- GAUGED. THE TRANSMISSION SHIFTS FROM 1-4 LIKE SOMEONE WHO NEVER DROVE WITH A CLUTCH, EVEN THOUGH IT IS AN AUTOMATIC. IT HESITATES AND NEARLY STALLS WHEN DOING SLOW MANEUVERING IN AND AROUND PARKING LOTS AND SLOW TRAFFIC. I HAVE NEARLY HAD ACCIDENTS DUE TO THE HESITATION IN TRAFFIC. WHEN USING CRUISE CONTROL OUT ON THE EXPRESSWAY, THE CAR WILL NOT MAINTAIN ITS SET SPEED ON A DOWNHILL GRADE, IT GETS JERKY AND INCREASES SPEED AS MUCH AS 10-12 MPH UNLESS I RIDE THE BRAKE. I HAVE HAD IT BACK TO THE DEALER TWICE NOW, THE FIRST TIME THEY DID ALL THE UPDATES ON THE COMPUTER AND FUEL PUMP...ITS JUST AS BAD IF NOT WORSE. THE CAR IS NOT SAFE AND SHOULD HAVE A COMPLETE RECALL!!! THE NEXT QUESTIONS ASK FOR A SPECIFIC TIME AND DATE...THIS IS ONGOING AND HAS BEEN HAPPENING SINCE I PURCHASED THE CAR IN JANUARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197181April 18, 2019
FUEL/PROPULSION SYSTEM
PICKING CHILD FROM SCHOOL, CAR WAS IDLE WHILE WAITING, ONCE I STARTED TO MOVE, THE CAR STARTED TO STALL. I TRIED TO PRESS THE GAS BUT IT WOULDN'T GO AND WHEN IT DID, IT WAS IN SHORT JERKING ACTIONS. I WAS ABLE TO GET OVER TO THE SIDE. THE FULL DASH BOARD LIT UP AND THE CAR FINALLY CUT OFF. AFTER SEVERAL ATTEMPTS TO RESTART IT AND 45 MIN LATER, IT TURNED ON AGAIN. IT WOULDN'T GO FAST AND DRAGGED. SHOP GAVE DIAGNOSTIC AND STATED THERE WAS POSSIBLE PROBLEM W THE FUEL PUMP AND SENSORS CAUSE DASHBOARD TO LIGHT UP. THEY WERE ABLE TO TURN IT OFF. THIS WAS ON 3/15/2019. THE CAR CURRENTLY HAS MOMENTS AND THINK THERE MAY BE A BIGGER ISSUE. CALLED ACURA AND THEY STATED MY CAR VIN DOES NOT SHOW ANY RECALLS SO IF IT'S THE FUEL PUMP I WILL NEED TO PAY OUT OF POCKET. HAVE AUTO SHOP REPORT IF NEEDED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193981April 5, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND STOPPED IN THE MIDDLE OF THE ROAD. THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT STALLED AGAIN AT RED TRAFFIC LIGHTS AS THE AUTO START FEATURE MALFUNCTIONED. THE DEALER (ACURA OF AVON, 75 ALBANY TURNPIKE, CANTON, CT 06019, (860) 693-6981) REFUSED TO TURN OFF THE AUTO START FEATURE BECAUSE IT WAS AGAINST THE LAW. THE CONTACT TRAVELED TO FLORIDA AND HAD AN UNKNOWN ACURA DEALER CHANGE THE BATTERY AND CHECK THE FUEL PUMP FOR A RECALL, BUT NO FAILURE WAS FOUND. THE UNKNOWN DEALER ADVISED THE CONTACT TO PRESS THE IGNITION BUTTON EVERY TIME AND AVOID USING THE AUTO START FEATURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184960March 7, 2019
ELECTRICAL SYSTEM, ENGINE
PUSH BUTTON START OFTEN IN COLD WEATHER WILL NOT START CAR. HOWEVER, REMOTE ENGINE START FUNCTION ON THE REMOTE WILL WORK. IF CAR WAS RUNNING AND THEN TURNED OFF FOR A FEW MINUTES IN COLD, THE CAR WILL NOT RESTART UNLESS DONE THROUGH REMOTE START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173845February 3, 2019
POWER TRAIN
IF ENGINE STALLS CAR PLACES IT SELF IN PARK AND WILL NOT LET YOU PUT IT IN NEUTRAL. THEREFORE, YOU CAN'T GET THE VEHICLE OUT OF HARMS WAY. THIS IS A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166737January 13, 2019
AIR BAGS
MY AIRBAG LIGHT SUDDENLY CAME ON FOR NO REASON AND IN THE DASH BOARD IT SAYS AIRBAG SYSTEM SRS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165651January 3, 2019
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE OPERATING THE VEHICLE, THE TRANSMISSION, CRASH ASSIST, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND THE VEHICLE SUDDENLY DECELERATED. ACURA BY EXECUTIVE (527 WASHINGTON AVE, NORTH HAVEN, CT) WAS NOTIFIED OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163370December 25, 2018
ENGINE, UNKNOWN OR OTHER
ALMOST IMMEDIATELY AFTER BOUGHT I NOTICED MY 2015 ACURA TLX 3.5L V6 JERKED SIGNIFICANTLY BETWEEN GEARS 1-3. I HAVE A ONE-HOUR COMMUTE EACH WAY IN STOP-AND-GO FREEWAY TRAFFIC, AND THE PROBLEM IS HUGELY ANNOYING. FREQUENTLY IT JERKS SO HARD THAT MY HEAD HITS THE HEADREST REPEATEDLY. I FEEL LIKE SOMEONE REAR ENDING SLOWLY, AT THE END OF MY COMMUTE, I'M WIPED OUT FROM ALL THE JERKING BACK-AND-FORTH. THE DEALER SAYS ACURA IS CALLING THIS "A CHARACTERISTIC OF THE VEHICLE" FOR WHICH THERE IS NO FIX. APPARENTLY I JUST HAVE TO LIVE WITH IT; EVEN THOUGH ACURA HAS EXTENDED-THE WARRANTY FOR 10 YEARS OF PERIOD SEEMS LIKE ACURA DEALERSHIP DOESN'T REALLY WANNA DO ANYTHING ABOUT IT. I WENT FEW ACURA DEALERSHIPS AND SHOW THEM THE RECALL NOTICE WHICH RECEIVED IN THE MAIL STILL SERVICE ADVISORS REFUSING DIAGNOSE THE ISSUE FOR FREE ALL THEY TELLING IS CHANGE THE TRANSMISSION FLUID AND PAY FOR THE DIAGNOSES. MY CAR ENGINE WAS OVERHEATED DUE TO ATF COOLANT FAN MALFUNCTION EVEN THOUGH ACURA HAD A RECALL ON ATF COOLANT, ACURA DEALERS MADE ME PAY $900. THIS CAR WILL DEFINITELY BE MY LAST ACURA IF THIS ISSUE DOES NOT GET RESOLVED. THE THOUGHT OF SPENDING REST OF THE YEARS GETTING MY HEAD BANGED AGAINST THE HEADREST IN A $40,000 CAR IS EXTREMELY UNETHICAL AND DEPRESSING. PLEASE BE KIND ENOUGH TO BE HELP ME OUT TO RESOLVE THIS ISSUE WHICH IN A QUICK MANNER FOR MINE & OTHERS SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162430December 19, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I HAVE HAD THE VEHICLE INTO THE DEALER 3 TIMES (FEB 2018, JULY 2018 AND NOV 18) FOR THE SAME PROBLEM. EACH TIME THE VEHICLE STALLS AND MUST BET INTO PARK AND RESTARTED WHEN AT A STOP SIGN, STOP LIGHT OR STOPPED FOR ROAD CONSTRUCTION ON THE HIGHWAY. THE AUTOMATIC IDLE CAUSES THE CAR TO STALL. IN ORDER TO GET IT GOING MUST SHIFT INTO PARK AND RESTART. IT IS VERY FRIGHTENING BECAUSE IT HAPPENS INTERMITTENTLY. THIS HAPPENS WITH NO WARNING AND PRESENTS A SAFETY ISSUE. THE CAR IS NOT SAFE AND IS A HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156979December 8, 2018
ELECTRICAL SYSTEM, ENGINE
ON VARIOUS OCCASIONS, I HAVE WENT TO START MY CAR AND THE CAR'S KEYLESS ENTRY OPTION WILL WORK AND THE LIGHTS, RADIO, AC, ALL OF THAT WILL TURN ON BUT THE CAR'S ENGINE WILL NOT TURNOVER. CONSEQUENTLY, I HAVE HAD TO HAVE MY CAR JUMP STARTED FOR IT TO COMPLETELY TURN OVER. OTHER TIMES, ALL OF THE WARNING LIGHTS WILL COME ON AND SAY THAT ALL THE SAFETY FEATURES INCLUDING, LKAS, BLIND-SPOT MONITOR, BRAKE HOLD, STEERING, ETC. SYSTEMS HAVE FAILED AND ALL WARNING/ERROR LIGHTS/MESSAGES WILL POP UP AND THEN WILL GO AWAY AFTER THE CAR HAS BEEN TURNED OFF FOR 10-15 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150738November 10, 2018
UNKNOWN OR OTHER
I HAVE A 2015 ACURA TLX 4CYCLINDER 8 SPEED DCT BASE..VEHICLE HAVE A HEAVY VIBRATION IN GEAR AT STOP..THERE IS A HEAVY VIBRATION ON BRAKE PEDAL AND SEAT..THE WHOLE FRONT END IS SHAKING WITH HEAVY VIBRATION AND ENGINE RATTLE...TOOK CAR TO DEALER THE STATE THAT THEY FEEL THE VIBRATION IS BUT ITS THE CHARACTERISTIC OF THE CAR AND THERE IS NO FIX AT THIS TIME FROM ACURA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132805October 1, 2018
VISIBILITY/WIPER
MY CAR'S SUN ROOF SUDDENLY EXPLODED WHILE DRIVING ON A HIGHWAY - THE GLASS SHATTERED WITH A LOUD NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128338September 9, 2018
POWER TRAIN
WHEN STOP AT A TRAFFIC LIGHT. THE CAR GOES INTO AUTO- OFF MODE. WHEN THE LIGHT CHANGES GREEN AND YOU APPLY THE GAS. THE CAR SHIFTS TO NETRAUL AND WILL NOT GO INTO DRIVE.I HAVE TO SHUT THE CAR OFF AND TURN IT BACK ON. I HAVE HAD THIS HAPPEN THREE TIMES SINCE I PURCHASED THIS VEHICLE THREE WEEKS AGO. THE CAR HAS 29632 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128175September 7, 2018
POWER TRAIN
VEHICLE LUNGES FORWARD AFTER MAKING A COMPLETE STOP. IT'S VERY DANGEROUS AT STOP LIGHTS AND CROSSWALKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123308August 29, 2018
AIR BAGS, SEAT BELTS
AIRBAG AND SEATBELTS WARNING SIGN IS ON. STATES IT'S NOT COVERED UNDER WARRANTY. THIS HAPPENED TO A FEW OTHERS AS THERE ARE FORUMS ONLINE ABOUT THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122980August 28, 2018
STRUCTURE:BODY
SPONTANEOUS EXPLOSION OF THE SUNROOF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121786August 22, 2018
ENGINE
MY CAR LOST MOTIVE POWER WHILE DRIVING ABOUT 20-25 MILES PER HOUR ON A CITY STREET. I WAS TURNING TOWARDS THE RIGHT INTO A ROUNDABOUT WHEN THE CAR WOULD NOT ACCELERATE EVEN THOUGH I WAS PRESSING ON THE GAS PEDAL. THE CAR CONTINUED TO COAST FOR A FEW SECONDS AND THEN THE ENGINE STARTED AGAIN. I DO NOT THINK THE CAR WENT INTO NEUTRAL BECAUSE I DID NOT HAVE TO PUSH THE IGNITION START BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105232July 2, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2015 ACURA TLX. AFTER THE CONTACT STARTED AND EXITED THE VEHICLE, IT ROLLED BACKWARDS. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKE WAS NOT ENGAGED. THE VEHICLE CAME TO A STOP WHEN IT STRUCK ANOTHER VEHICLE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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