Acura TL Complaints (2007)

124 consumer complaints on file.

#11583962April 19, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
My ball joint separation severed the bolt holding the drive axle in place due to that the car Is damaged and I have not been able to get it back right yet
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11525104June 2, 2023
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2007 Acura TL. The contact stated that the battery power was drained after driving the vehicle for less than 48-hours. No warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the Bluetooth in the vehicle was draining the battery. Bluetooth was disabled, but the failure recurred. The contact had since replaced the battery twice within two months, each time with the same brand of battery. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515306April 3, 2023
AIR BAGS, UNKNOWN OR OTHER
The dash is cracked surrounding the passenger side airbag and is beginning to crack on the drivers side. I have contacted Acura and was assigned Case # 13709011 by email stating "We appreciate you taking the time to make us aware of your concern regarding the feature, and we understand your frustration regarding the matter. Upon further review of the circumstances regarding the issue, we were unable to find any open campaigns pertaining to this matter (e.g., safety recall, warranty extension or product update). Have you had a chance to reach out to your local preferred Honda dealership to make them aware of the issue? If not, the skilled Service Department at our dealerships are in the best position to evaluate your vehicle and determine the best available corrective action. We encourage you to contact the Service Department of your preferred (Honda/Acura) dealership for assistance with a diagnosis. Your case will be closed at this time, pending further information." Although I will follow up with my local service department I am confused/concerned that given the impact on airbag deployment and the number of complaints that I have found that NHTSA has not issued a recall to repair the dash and reinstall the airbags. I have found a number of forums https://m.facebook.com/story.php?story_fbid=219662424726766&id=219398981419777&p=30 https://www.carcomplaints.com/Acura/TL/2007/accessories-interior/cracked_dashboard.shtml https://www.carproblemzoo.com/acura/tl/dashboard-crack-problems.php The attached photo was taken on a warmer day - the cracks are deep and wide with colder temperatures. My request is that NHTSA research the problem as the safety issue that it is and have Honda Motors issue a safety recall to correct the situation immediately. Thank you, Sandy Simms
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502563January 19, 2023
AIR BAGS
Prolonged high temperatures and/ or high humidity cause the dashboard to crack along the right side of the passenger side airbag. In a matter of days, the crack spreads all over the airbag area and dashboard. The material defect effects Acura TLs and TL TypeS from 2004-2008. Cracks in the dashboard can result in pieces of the dashboard being projected into the eyes and face of passengers once the passenger airbag deploys. The cracks allow moisture and debris into the airbag module which I believe could create the risk of a faulty airbag deployment or failing to deploy which can lead to sever injury or death
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491610October 31, 2022
AIR BAGS
The car dashboard is severely cracking. More specifically, there is an area on the right passenger side that has cracked outlining where the airbag is located. It is feared that due to this cracking the airbag may falsely break free at any time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481968August 30, 2022
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2007 Acura TL. The contact stated that multiple cracks had formed on the dashboard, exposing the passenger’s side air bag. The vehicle was taken to the dealer where the dashboard was originally replaced under warranty. Recently, the contact stated that the failure returned with multiple cracks forming on the instrument panel. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 182,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480438August 21, 2022
AIR BAGS
The passenger side air bag that is located under the dashboard has caused the dashboard to crack around the outline of the air bag unit. Cracks in the dashboard can result in pieces of the dashboard being projected into the eyes and face of passengers once the passenger airbag deploys. The cracks allow moisture into the airbag module which can create the risk of a faulty airbag deployment or failing to deploy which can lead to severe injury or death. Given this cracking is extremely common in the 3rd generation TL, it must be a product defect. This dangerous defect should be repaired by Acura with a dash replacement so the air bag will function as intended at time of manufacture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439677November 8, 2021
AIR BAGS, STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2007 Acura TL. The contact stated that the hard-plastic dashboard material cracked near and around the location of the air bag. The contact was concerned about a safety hazard should the air bag deploy. The cause of the cracking was not determined. The local dealer and manufacturer were notified of the issue, but no assistance was offered. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388495January 16, 2021
ELECTRICAL SYSTEM
THE HFI UNIT/BLUETOOTH OVERHEATS OR DRAWS POWER WHEN CAR IS NOT ON. AFTER 2+ DAYS OF NOT BEING TURNED ON. IT DRAINS THE CAR BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340662July 21, 2020
ELECTRICAL SYSTEM
THE BATTERY DRAINS AFTER THE CAR SITS IN ONE SPOT FOR MORE THAN TWO DAYS. HAD TO BUY A NEW BATTERY. IT DID IT AGAIN. THE ALTERNATOR IS GOOD. BUT THE BATTERY KEEPS DRAINING. CAN'T AFFORD TO MISS WORK OR TAKING TIME TO GO GET THE BATTERY RECHARGED EVERY WEEK. THIS HAS BEEN GOING ON FOR A COUPLE OF MONTHS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289741December 17, 2019
FUEL/PROPULSION SYSTEM
DTC P0171 DTCP0174 NEED TO UPDATE THE PGM-FI SOFTWARE WITH THE HDS SERVICE BULLETIN 08-043
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288027December 9, 2019
AIR BAGS, UNKNOWN OR OTHER
THE DASHBOARD CRACKED RIGHT ABOVE THE PASSENGER SIDE AIRBAG REQUIRING THE DASHBOARD TO NEED REPLACING. ACURA WON'T COVER THE EXPENSE DESPITE THE FACT THIS IS A SAFETY HAZARD AND VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281362November 20, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2007 ACURA TL. WHILE DRIVING 60-65 MPH, THE DRIVER, PASSENGER, PASSENGER SEAT, AND PASSENGER SIDE CURTAIN AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT OCCURRING. THE DRIVER SUSTAINED CHEST INJURIES AND THE PASSENGER SUSTAINED INJURIES TO THE NECK AND SIDE. THE DRIVER RECEIVED MEDICAL ATTENTION. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1003671. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11232063July 15, 2019
STRUCTURE:BODY
CRACKED DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176062February 10, 2019
ELECTRICAL SYSTEM
OWNED THIS CAR SINCE NEW 12 YEARS AGO. BATTERY ALWAYS DRAINS IF NOT DRIVEN IN 7 DAYS OR SO. CONSTANT PROBLEM THROUGH 4 BATTERIES. JUST GOT A NEW BATTERY AND ALTERNATOR. CAR IS GARAGED. DIDN'T DRIVE IT FOR 10 DAYS. DEAD BATTERY AGAIN. BLOGS TELL ME THIS IS EXTREMELY COMMON WITH 2004-2008 ACURA TL SEDAN 6-CYL. BLOGS SAY IT IS THE HANDS FREE LINK OF BLUETOOTH THAT IS A CHRONIC DRAIN WHETHER OR NOT THE CAR IS RUNNING. SO I PARK IT IN AIRPORT PARKING, TAKE A TRIP, COME BACK AT MIDNIGHT, A WOMAN IN LONG-TERM AIRPORT PARKING, TOTALLY UNSAFE FOR ME, WAITING FOR HELP TO JUMP THE CAR. TOTALLY UNACCEPTABLE. NOT SAFE. YOU NEED TO DO SOMETHING! NEXT BLOCK SAYS "WHEN DID THIS HAPPEN" AND ASKS FOR A SPECIFIC DATE. I WILL USE TODAY' S DATE, BUT IT HAPPENS ANYTIME I DON'T DRIVE IT FOR 7 DAYS OR SO. THE BLOGGERS ALL HAVE THE SAME IDENTICAL SAME PROBLEM. THIS IS CHRONIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163899December 28, 2018
AIR BAGS, ENGINE, STEERING
THE DASH IS PREMATURLY CRACKING CAUSING PIECES TO BECOME POTENTIAL PROJECTILES IF INVOLVED IN AN ACCIDENT AND THE AIRBAG DEPLOYS. THE CRACKS MAY POSSIBLY ALSO CAUSE THE AIRBAG TO NOT PROPERLY DEPLOY. ALSO THE POWERSTEERING PUMP IS LEAKING FLUID SEVERELY. THERE WAS A RECALL ISSUED FOR EVERY 2007 AND 2008 TL, BUT SPECIFICALLY EXCLUDED THE TYPE S WHICH IS NOW SHOWING THE SAME SYMPTOMS AND POSSIBLE FIRE RISK DUE TO THE LEAKS. THE CAR ALSO HAS PREMATURE WEAR ON THE MOTOR MOUNTS AND NOW BEEDS MOTOR MOUNTS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160954December 12, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2007 ACURA TL. THE CONTACT STATED THAT THE DASH ENCLOSURE HOUSING FOR THE FRONT PASSENGER SIDE AIR BAG WAS FRACTURED. THE CONTACT STATED THAT THE FRACTURE TRAVELED FROM THE DASHBOARD TO THE WINDSHIELD. THE CONTACT STATED THAT THE FAILURE WAS ONLY EVIDENT ON THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149455November 5, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 ACURA TL. THE CONTACT NOTICED THAT THE PASSENGER SIDE DASHBOARD CONTAINED WIDE CRACKS. THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114035July 27, 2018
AIR BAGS
I AM REPORTING THIS TODAY AS I FEAR FOR SAFETY CONCERNS ON MY 2007 ACURA TL TYPE S. RECENTLY I HAVE NOTICED A CRACK FORMING ON THE PASSENGER SIDE FRONT AIRBAG DEPLOY AREA. THIS CRACK IS FORMING PERFECTLY AROUND THE FAULT DASH WHERE THE AIRBAG WOULD DEPLOY. I FEAR FOR SAFETY AS IF THIS CRACK COMPLETELY FORMS AROUND THE AIRBAG BLAST AREA THAT A MALFUNCTION MAY HAPPEN AND THE AIRBAG WOULD DEPLOY ITSELF. I WOULD LIKE THIS INVESTIGATION TO HAPPEN IF POSSIBLE AS I WOULD NOT WANT THE AIRBAG TO SELF DEPLOY WHILE DRIVING. IF I CAN BE ANY HELP IN THIS INVESTIGATION PLEASE LET ME KNOW BUT I DO FEEL THIS IS SOMETHING THAT SHOULD BE RECALLED AND FIXED BY ACURA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105358July 3, 2018
AIR BAGS
THE DASHBOARD, IN THE AREAS OF THE FRONT PASSENGER-SIDE AIRBAG, IF BEGINNING TO CRACK. DUE TO THE CRACK APPEARING IN A STRAIGHT LINE, SEEMING TO OUTLINE THE AIRBAG LOCATED UNDER THE DASH, I BELIEVE IT TO BE A DEFECT WITH THE AIRBAG. I HAVE CONTACTED MY LOCAL ACURA DEALER AND AM WAITING FOR THEM TO NOTIFY ME REGARDING "NEXT STEPS."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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