Acura TL Complaints

3,117 consumer complaints on file.

#10573094March 18, 2014
STEERING, ELECTRICAL SYSTEM
MY ISSUES WITH MY CAR STARTED ABOUT 3 YEARS AGO. I HAVE HAD TO REPLACE THE POWER STEERING RACK AND PUMP AFTER THE ACURA RECALLED THE HOSES, BUT I WAS TOLD THAT THE HOSES HAD NOTHING TO DO WITH MY ISSUE. I HAVE HAD TO REPLACE THE STARTER, THE HEADLIGHT COMPUTER UNIT, AND BOTH IGNITORS IN THE HEADLIGHT. I AM ON MY THIRD BATTERY IN 2 YEARS AND NO ONE CAN TELL ME WHY MY BATTERY IS CONTINUOUSLY DYING. ABOUT TWO YEARS AGO, THE BLUETOOTH SYSTEM ALL OF A SUDDEN STOPPED WORKING. IN THE LAST YEAR, MY DASHBOARD HAS STARTED TO CRACK FROM THE DRIVER TO THE PASSENGER SIDE, AND THE DAMAGE IS MUCH SEVERE AND PROMINENT OVER THE AIR BAG AREA. I WAS TOLD BY ACURA SUPPORT THAT IT SHOULD NOT CAUSE ANY PROBLEMS TO THE AIR BAG, AND THE AIR BAG SHOULD DEPLOY APPROPRIATELY WITH NO PROBLEMS. PRIOR TO ME PURCHASING MY SO-CALLED "LUXURY" ACURA, I HAD A 2000 HONDA CIVIC, AND I NEVER HAD ANY MAJOR ISSUES WITH IT. THINKING THAT I PURCHASE AN ACURA, AND IT WAS THE WORST MISTAKE I'VE MADE IN MY LIFE. I HAVE ADVISED ALL MY FAMILY AND FRIENDS NOT TO PURCHASE AN ACURA BECAUSE THE QUALITY SUCKS AND IT IS A WASTE OF YOUR MONEY DUE TO ALL THE MONEY YOU HAVE TO PUT IN FOR THE REPAIRS. IN THE PAST COUPLE OF MONTHS, I'VE SPENT ALMOST $4000 ON REPAIRS FOR SIMPLE THINGS LIKE HEADLIGHT ISSUES AND SENSORS. I SPOKE WITH ACURA CUSTOMER CARE ABOUT ASSISTANCE WITH REPAIRING MY DASHBOARD AND I WAS OFFER A 50% DISCOUNT BASED ON THEIR CRITERIA WHICH I BELIEVE ARE RIDICULOUS. ONE OF THE CRITERIA THAT THEY LOOK AT IS TO SEE HAVE YOU BEEN A LOYAL CUSTOMER AS FAR AS MAINTENANCE AND REPAIRS ARE CONCERNED. I INFORMED THE GUY THAT THE NEAREST ACURA DEALERSHIP IS AN HOUR AND HALF AWAY FROM MY HOME, AND IT MADE NO SENSE FOR MY TO DRIVE THE DISTANCE FOR AN OIL CHANGE. COMPLETELY FED UP WITH ACURA!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572972March 17, 2014
STRUCTURE, AIR BAGS
THE DASH HAS BEGUN TO CRACK AND I FEAR IT IS GOING TO WEAKEN THE DASH WHERE MY AIR BAGS ARE LOCATED, RESULTING IN A DEPLOYMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568794March 12, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 ACURA TL. THE CONTACT STATED THAT WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE STALLED WITHOUT WARNING.THE CONTACT WAS ABLE TO RESTART THE ENGINE AND RESUME WITHOUT INCIDENT. THE DEALER PERFORMED AN INSPECTION AND INDICATED THAT THE ELECTRONIC SYSTEM WAS OPERATING NORMALLY, AND ALSO STATED THAT ADDITIONAL KEYS COULD HAVE CAUSED THE IGNITION SWITCH TO FAIL AND SHUT THE ENGINE OFF. THE FAILURE WAS CORRECTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 67,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568045March 9, 2014
STRUCTURE, AIR BAGS
THE DASH BOARD CRACKED ON MY 2007 ACURA TL. THE CRACKS ARE ABOVE THE STEERING WHEEL AND AROUND THE PASSENGER AIRBAG. ACURA SAID THEY WILL NOT REPLACE THIS BECAUSE THE CAR IS OUT OF WARRANTY. THIS IS OBVIOUSLY AT NO FAULT OR ABUSE AND IT IS CLEARLY A DEFECT THAT SUCH A NEW CAR HAS THIS PROBLEM. I HAVE READ NUMEROUS POSTS ONLINE ABOUT THIS SAME PROBLEM AND IT SHOULD BE CLASSIFIED AS A MANUFACTURER DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567904March 8, 2014
STRUCTURE
NOTICED CRACKS ON DASHBOARD. CAR ALWAYS GARAGED-PARKED. ORIGINAL OWNER. RECENTLY FOUND ONLINE POSTS BY MANY OTHER ACURA TL OWNERS OF SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567762March 7, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 ACURA TL. THE CONTACT NOTICED THAT THE DASHBOARD HAD TWO CRACKS IN IT. ONE OF THE CRACKS WERE ABOVE THE AIR BAG AND THE OTHER WAS ABOVE THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567252February 27, 2014
AIR BAGS, STRUCTURE:BODY
DASHBOARD CRACKED SUDDENLY ABOVE THE PASSENGER AIRBAG COMPARTMENT EXPOSING THE AIRBAG COMPARTMENT TO THE SUN THROUGH THE CRACK. DASHBOARD ALSO DEFORMED AND APPEARS TO BE STICKING TO AIRBAG COMPARTMENT AROUND THE EDGES ON THE TOP. THE CRACK IS GROWING. THE CRACK INITIALLY FORMED SUDDENLY WHILE I WAS DRIVING, AND MADE A LOUD CLAP, WHICH COULD STARTLE DRIVERS. I AM CONCERNED THAT THE AIR BAG COULD FAIL DUE TO THIS DEFECT AND FURTHER CRACKS COULD FORM SUDDENLY MAKING STARTLING NOISES WHILE DRIVING.THE SIZE OF THE CRACK AND AMOUNT OF DEFORMATION VARIES WITH TEMPERATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566394February 27, 2014
SERVICE BRAKES
ABS KICKED IN WHEN BRAKING ON AN ICY DOWNHILL. THIS IS THE FIRST TIME ABS HAS EVER ENGAGED ON THIS CAR. AFTER RELEASING THE BRAKE PEDAL, BRAKES BECAME EXTREMELY SOFT AND TRAVEL MUCH FARTHER TOWARDS TO THE FLOOR BEFORE BRAKES ENGAGE. PUMPING THEM DOES NOT RETURN BRAKES TO NORMAL OPERATION. RESEARCH UNCOVERED A TECHNICAL SERVICE BULLETIN (TSB) WITH HONDA/ACURA AWARE OF THIS PROBLEM. ACURA SERVICE BULLETIN 07041. IT APPEARS THIS SHOULD BE A RECALL GIVEN THE DANGER THIS POSES (LOSS OF BRAKING POWER). RECOMMENDATION IS TO REPLACE $900+ VSA MODULATOR. RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565975February 26, 2014
AIR BAGS
TL- THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH SHE CRASHED INTO A GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT SHE INJURED HER HEAD, AND KNEE. THERE WAS NO POLICE REPORT FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. RK UPDATED 03/31/14*LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10565471February 23, 2014
AIR BAGS
DRIVING STRAIGHT AHEAD AT APPROXIMATELY 25-30 MPH, WITH MY FAMILY IN THE VEHICLE, THE FRONT AND BACK DRIVER'S SIDE CURTAIN AIRBAGS DEPLOYED WITHOUT INCIDENT. FORTUNATELY, I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AVOIDING ANY INJURIES TO MYSELF OR ANY OF THE PASSENGERS. I REPORTED THE INCIDENT TO THE LOCAL ACURA DEALERSHIP THAT SOLD ME THE VEHICLE AND THEY EVALUATED THE CAR A FEW DAYS LATER DETERMINING THAT "THEY SAW NO CAUSE ON THE VEHICLE FOR THE DEPLOYMENT OF THE AIR BAGS...NOR DID THEY SEE ANY WAY IN WHICH THE CAR MALFUNCTIONED." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565335February 21, 2014
VISIBILITY/WIPER
A YEAR AGO MY SIDE REAR VIEW MIRRORS BEGAN TO HAVE A "RUSTY" RING LOOK AT THE BOTTOM AND WRAPPING AROUND TO THE SIDES. NOW BOTH MIRRORS ARE 80% COVERED IN THIS "RUST" GETTING DIFFICULT TO USE MY MIRRORS! HUGE SAFETY PROBLEM AND ISSUE ON THIS CAR!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565068February 20, 2014
STRUCTURE, AIR BAGS
CRACKED DASHBOARD OVER AIRBAG ON PASSENGER SIDE IN WHICH THERE ARE POST AND COMPLAINTS OF THE SAME EXACT CRACK IN THE SAME LOCATION ON THE ACURA TL 2005 AND A FEW OTHER YEARS! I HAVE ANOTHER THAT JUST CAME UP TODAY 2-20-14 OF A CRACK DOWN THE CENTER INTO THE SPEAKER ON THE DASH. THIS IS A HAZARD AS IT IS OVER THE AIRBAG AND CAN CAUSE SEVERE DAMAGE AND THIS SHOULD BE RECALLED AND FIXED BY ACURA! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564736February 18, 2014
SUSPENSION, VEHICLE SPEED CONTROL
WHILE MAKING A LEFT TURN, I HEAD LOUD NOISE ON THE DRIVER SIDE. THE CAR STOPPED ACCELERATING. AFTER I HIT THE GAS PEDAL MUCH HARDER, IT STARTED ACCELERATING BUT VERY SLOWLY. THE MOVEMENT FELT LIKE JERKING MOVEMENT. I STOPPED THE CAR ON THE SIDE OF THE ROAD, AND MADE AN APPOINTMENT AT THE ACURA DEALERSHIP. THEY FOUND OUT THAT THE FRONT LOWER CONTROL ARM BUSHINGS WERE CRACKED. NOT REPLACEABLE UNDER WARRANTY, EVEN THOUGH THEY ACKNOWLEDGED THAT ALL ACURAS HAVE THIS ISSUE, SOME AT 35K MILES, SOME AT HIGHER MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564537February 16, 2014
ELECTRICAL SYSTEM
THE HANDS FREE LINK MALFUNCTIONS AND DRAINS THE BATTERY. IF THE CAR SITS FOR MORE THAN A DAY, THE BATTERY IS DEAD AND IT WILL NOT START. THIS HAS LEFT ME STRANDED MORE THAN A DOZEN TIMES. A SEARCH ON THE INTERNET REVEALS THAT THOUSANDS OF ACURA TLS HAVE HAD THE SAME ISSUE. THE DEAD BATTERY LEAVES PEOPLE STRANDED AND EVENTUALLY LEADS TO THE DESTRUCTION OF THE ALTERNATOR. ACURA KNOWS THIS IS AN ISSUE, BUT HAS NOT DONE ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563949February 12, 2014
SERVICE BRAKES
I'VE NOW EXPERIENCED THREE INCIDENTS WITH MY VEHICLE'S BRAKING PERFORMANCE IN VERY COLD TEMPERATURES (-10-0 DEGREES F). WHEN STARTING THE VEHICLE THE BRAKE PEDAL IS EXTREMELY HARD AND THE STOPPING PERFORMANCE IS GREATLY REDUCED. UPON PUMPING THE BRAKES FOR A WHILE THE PEDAL WILL SUDDENLY SOFTEN AND BRAKING PERFORMANCE IS COMPLETELY RESTORED. I'VE NOW EXPERIENCED THIS SAME ISSUE ON THE HIGHWAY AFTER DRIVING THE VEHICLE FOR 10-15 MINUTES AND EXITING ONTO AN OFF-RAMP. WHILE TRAVELING AT HIGHWAY SPEEDS AND ATTEMPTING TO SLOW ON THE RAMP AGAIN THE PEDAL IS EXTREMELY HARD AND STOPPING POWER IS GREATLY REDUCED CAUSING ME TO PUMP THE BRAKES UNTIL THE PEDAL SUDDENLY SOFTENS AND BRAKING IS AGAIN RESTORED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562991February 5, 2014
ELECTRICAL SYSTEM
ON OUR ACURA TL W/NAV 08, THE BATTERY HAS BEEN REPLACED 3 TIMES IN 6 MONTHS. FINALLY FEED UP, TOOK THE VEHICLE TO THE DEALERSHIP. $1000 LATER, PARTS HAD TO BE REPLACED IN THE NAV SYSTEM AND BOTH MOTORS IN THE MIRRORS HAD TO BE REPLACED. THE NAVIGATION SYSTEM IS WHAT WAS CAUSING THE BATTERY TO DRAIN AND THE MIRRORS ON BOTH SIDES WOULD FREELY CLICK AND MOVE AT WILL. I THINK AT A MINIMUM, ACURA SHOULD RECALL THEIR VEHICLES AND FIX THIS PROBLEM AND ISSUE REFUNDS TO THOSE OF US WHO HAVE PAID TO HAVE THEIR VEHICLES FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562842February 4, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
NHTSA CAMPAIGN NUMBER: 05V025000 I TOOK THE CAR IN TO CROWN ACURA IN GREENSBORO, NC ABOUT 2 MONTHS AGO. WE HAVE HAD SEVERAL INCIDENTS OF REMOVING THE KEY WHILE THE CAR IS IN DRIVE AND THE CAR ROLLING. THERE WERE NO ACCIDENTS OR INJURY. I WANTED THEM TO CORRECT THE ISSUE AND GAVE THEM THE RECALL NUMBER. THEY SAID THAT OUR CAR IS NOT COVERED BY THE RECALL ALTHOUGH SAFERCAR.GOV CLEARLY SAYS IT IS. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562176January 30, 2014
AIR BAGS, STRUCTURE
PROBLEM STARTED WITH A SMALL CRACK ON MY DASHBOARD BY THE PASSENGER AIRBAG(OUTLINE OF THE AIRBAG STARTED CRACKING). AFTER ABOUT A WEEK THE CRACK GREW ALL THE WAY TO THE WINDSHIELD AND NOW I HAVE 2 CRACKS ABOUT A FOOT LONG EACH PERPENDICULAR TO EACH OTHER. ALSO ANOTHER CRACK CLOSER TO THE MIDDLE OF THE DASHBOARD APPEARED ABOUT A WEEK AGO. THAT CRACK IS ABOUT HALF THE SIZE OF THE CRACKS BY THE PASSENGER AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562118January 29, 2014
POWER TRAIN
I WAS DRIVING DOWN THE HIGHWAY AND MY CAR ALMOST STOPPED. IT WAS LIKE I HAD PUSHED THE BRAKE PEDAL TO THE FLOOR AND HELD IT. IT THEN WOULDN'T SHIFT INTO GEAR AND THE RPM WENT UP TO 6000. IT IS NOW UNSAFE TO DRIVE AS IT DOESN'T SHIFT INTO GEAR AND "BUCKS" AS I TRY TO GO DOWN THE ROAD. I WENT TO AN ACURA DEALER AND THEY TOLD ME IT WOULD COST ME $4500 TO REPLACE TRANSMISSION WITHOUT LOOKING AT IT SO THEY ARE VERY AWARE OF THE PROBLEM. I CALLED ANOTHER DEALER AND LEFT MESSAGE AND THEY NEVER CALLED ME BACK. IN RESEARCHING THIS ISSUE I FOUND THERE WAS A RECALL FOR THE EXACT ISSUE I WAS HAVING. MY CAR DID HAVE THE SO CALLED "FIX" COMPLETED IN 2004. I TOOK GREAT CARE OF THIS CAR AND CHANGED MY TRANSMISSION FLUID APPROXIMATELY EVERY 30000 MILES. I CALLED AMERICAN HONDA MOTOR COMPANY AND THEY TOLD ME I WOULD HAVE TO PAY TO HAVE IT DIAGNOSED BY THE SAME DEALER WHO QUOTED ME $4500 WITHOUT LOOKING AT IT OR THE DEALER WHO NEVER CALLED ME BACK. THIS IS A KNOWN PROBLEM WITH MY MODEL TRANSMISSION AND THE FACT THAT I WAS DRIVING DOWN THE HIGHWAY AND WAS ALMOST REAR ENDED BECAUSE MY CAR BASICALLY STOPPED IS UNACCEPTABLE. IT'S SAD THAT HONDA WILL NOT TAKE CARE OF THE PROBLEM. AMERICAN HONDA HAS CHOSEN PROFIT OVER CUSTOMER SATISFACTION AND SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561656January 27, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 ACURA TL. THE CONTACT STATED THAT THERE WAS A CRACK IN THE DASHBOARD. THE VEHICLE WAS TAKEN TO A DEALER OR FOR INSPECTION BUT NO DIAGNOSIS WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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