Acura TL Complaints

3,117 consumer complaints on file.

#10626691August 20, 2014
AIR BAGS, STRUCTURE
THERE ARE LONG CRACKS IN MY DASHBOARD AROUND THE PASSENGER AIR BAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626344August 19, 2014
STRUCTURE
DASHBOARD HAS STARTED CRACKING FROM 85000 MILES ONWARDS. NOW BY 124000 MILES, THE DASH HAS SO MANY CRACKS THAT I AM WORRIED THAT THE AIRBAGS MAY POP OUT ANYTIME SOON. THIS IS A BIG SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625934August 18, 2014
AIR BAGS, STRUCTURE
THE RIGHT SIDE DASH HAS CRACKED ALL AROUND THE AIR BAG AND NOW THE AIR BAG LIGHT GOES OFF AND ON ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625844August 17, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
SEVERAL TIME MY RIGHT BRAKES HAVE COMPLETELY LOCKED UP FOR A FEW SECONDS WITH NO WARNING. THIS CAUSE CAR TO VEER OFF TO THE RIGHT NEARLY CAUSING AN ACCIDENT. THIS HAS HAPPENED MULTIPLE TIMES AND CAN BE RECREATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622161August 13, 2014
ELECTRICAL SYSTEM
VEHICLE'S BATTERY DRAINED WHILE SITTING FOR 2 WEEKS WITHOUT DRIVING IT. TOWED TO DEALER. DEALER DIAGNOSED A BATTERY DRAIN COMING FROM THE HANDSFREE LINK UNIT. PART WAS $350+. DEALER EXPLAINED THAT THE LABOR WAS $150+ WHETHER THEY DEACTIVATED THE FAULTY UNIT OR WHETHER THEY REPLACED IT WITH A NEW UNIT. I OPTED FOR THE NEW UNIT. TOTAL BILL WAS ~$800 WHICH INCLUDED LUDICROUS "DEALER-COMPLIANT" TOWING COMPANY. DEALER ALSO REPLACED BATTERY AT THIS TIME (UNDER WARRANTY BECAUSE I'D HAD A SIMILAR PROBLEM 4 MONTHS EARLIER - HOWEVER IT WAS NOT DIAGNOSED AT THAT TIME AS HFL UNIT). CAR SAT AGAIN FOR 1 WEEK. BRAND NEW BATTERY IS NOW COMPLETELY DEAD AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621316August 11, 2014
STRUCTURE
IN 2010 I TOOK MY TL IN BECAUSE MY DASH WAS SHOWING CRACKS IN IT, ACURA REP TOLD ME THAT THEY WERE AWARE THAT OWNERS OF OTHER TL 'S WERE COMPLAINING ABOUT IT TOO. BUT HE TOLD ME THERE WAS NOTHING HE COULD DO. AS OF TODAY 08 11 2014 I HAVE 11 BIG CRACKS IN IT. ACURA NEEDS TO RECALL THEM AND FIX THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621247August 10, 2014
AIR BAGS, STRUCTURE
CRACKED DASHBOARD ON BOTH EDGES OF THE AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621244August 10, 2014
ENGINE, ELECTRICAL SYSTEM
AMERICAN HONDA TO RECALL VEHICLES TO REPAIR IGNITION INTERLOCKS CERTAIN 1997 TO 2002 HONDA AND ACURA VEHICLES AFFECTED TORRANCE, CALIF., FEBRUARY 1, 2005 -- AMERICAN HONDA MOTOR CO., INC. TODAY ANNOUNCED A VOLUNTARY RECALL OF CERTAIN HONDA AND ACURA MODELS TO REPAIR IGNITION SWITCH INTERLOCKS. THE INTERLOCK IS INTENDED TO PREVENT REMOVAL OF THE IGNITION KEY UNLESS THE SHIFT LEVER IS PLACED IN THE "PARK" POSITION. SOME INTERLOCK LEVERS MAY BE IMPROPERLY DIMENSIONED, WHICH COULD ALLOW THE OPERATOR TO SWITCH THE IGNITION OFF AND REMOVE THE KEY WITHOUT PUTTING THE SHIFT LEVER IN THE "PARK" POSITION. THE RECALL INVOLVES APPROXIMATELY 486,000 AUTOMATIC TRANSMISSION EQUIPPED VEHICLES - MANUAL TRANSMISSION EQUIPPED VEHICLES ARE NOT AFFECTED. INCLUDED IN THE RECALL ARE CERTAIN 1999 TO 2002 HONDA ACCORD MODELS AND ALL 1997 TO 2001 PRELUDE MODELS. ALSO INCLUDED IN THE RECALL ARE CERTAIN 1999 TO 2000 ACURA TL SEDANS. AMERICAN HONDA WILL CONTACT OWNERS OF AFFECTED VEHICLES WHEN PARTS ARE AVAILABLE AND ASK THEM TO TAKE THEIR VEHICLE TO AN AUTHORIZED DEALER TO BE REPAIRED FREE OF CHARGE. PRIOR TO THE VEHICLE BEING REPAIRED, DRIVERS SHOULD FOLLOW THE PARKING PROCEDURE IN THE OWNER'S MANUAL: APPLY THE PARKING BRAKE AND SHIFT THE TRANSMISSION TO THE "PARK" POSITION BEFORE EXITING THE VEHICLE. DETAILS REGARDING MAILING DATES AND AFFECTED VEHICLES WILL BE AVAILABLE ON THE HONDA AND ACURA WEB SITES ON FEBRUARY 4, 2005. OWNERS WILL BE ABLE TO ACCESS THIS INFORMATION BY REGISTERING AT THE "OWNER LINK" SECTION OF WWW.HONDA.COM OR WWW.ACURA.COM AND ENTERING THE 17-DIGIT VEHICLE IDENTIFICATION NUMBER. CUSTOMERS MAY ALSO CONTACT THEIR LOCAL HONDA OR ACURA DEALER, OR CALL HONDA CUSTOMER SERVICE AT (800) 999-1009 OR ACURA CUSTOMER SERVICE AT (800) 382-2238. THERE HAVE BEEN ELEVEN INCIDENTS RESULTING IN MINOR PROPERTY DAMAGE RELATED TO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619308August 6, 2014
ENGINE
I PURCHASED MY 2012 ACURA TL IN MAY 2013. IN JUNE I TOOK IN BECAUSE IT KEPT STALLING WHILE I WAS DRIVING AND MORE SO WHEN I STOPPED AT A LIGHT AND BEGIN TO ACCELERATE. I KEPT TAKING IT BACK FOR THE SAME THING OVER THE PASS YEAR AND KEPT GETTING THE SAME RESPONSE.. WE CAN FIND ANYTHING WRONG WITH YOUR CAR. THE PROBLEM GOT PROGRESSIVELY WORSE AND IN FEBRUARY OF 2014, IT STALLED WHILE I WAS DRIVING AND COASTED AND THEN PICKED BACK UP. I TOOK IT BACK AGAIN AND STILL THEY SAID THEY COULD NOT FIND ANYTHING WRONG. OVER THE NEXT FEW MONTHS AGAIN I TOOK IT BACK AND STILL THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. WHILE WAS DRIVING ON VACATION TO WILLIAMSBURG VA WITH MY FAMILY AT 65/70MPH, THE CAR JERKED US ABOUT 3 TIMES AND THEN SLOWED DOWN WITH NO HOPE FOR ACCELERATION, I TRIED TO COAST OVER TO THE SIDE OF THE ROAD MEANWHILE 2 CARS ALMOST HIT ME AND ARE BLOWING THE HORN AT ME ALL WHILE I AM A NERVOUS REC ABOUT THE CAR. I TOLD MY HUSBAND THIS IS IT..THIS CAR IS CERTIFIED AND HAS A WARRANTY FOR 7 YEARS 100,000 MILES AND AT THAT POINT IT HAD $50K MILES AND I WAS DONE.. I TOOK MY CAR BACK AGAIN ON AUGUST 3RD WITH THE SAME COMPLAINTS AND THIS TIME WHEN I GET A CALL ITS TO TELL ME THAT I NEED A NEW TRANSMISSION.. WELL I NEEDED THAT LAST YEAR WHEN I FIRST BROUGHT THE CAR BACK WHEN IT WAS JUST A YEAR OLD...I AM NOT THE ONLY PERSON WITH THIS COMPLAINT AS I HAVE READ COMMENTS ON OTHER WEBSITES. BUT I HAVE SEEN WAY TO MANY OF THEM TO IGNORE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618098August 1, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE BRAKES ENGAGED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE YAW SENSOR CHIP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617204July 29, 2014
AIR BAGS, STRUCTURE
THE DASHBOARD STARTED CRACKING AND KEEPS GETTING LONG WHERE THE AIRBAG IS ON PASSENGER SIDE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617335July 29, 2014
STEERING
THERE WAS A SAFETY RECALL FOR THE POWER STEERING THAT I GOT REPAIRED IN SPRING 2008. I CONTINUE TO HAVE ISSUES WITH MY POWER STEERING AND HAVE HAD IT REPLACE MAYBE TWICE SINCE 2008. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617424July 29, 2014
STRUCTURE, SEATS
I PURCHASED THIS VEHICLE, A 2008 ACURA TL, IN FEBRUARY OF 2012 IN SOUTH FLORIDA. BY APRIL OF 2013 THE DRIVER'S SEAT LEATHER WAS COMING APART AT THE SEAMS. I TAKE CARE OF MY VEHICLES AND HAD NEVER HAD THIS HAPPEN. ACURA "MADE A DEAL WITH ME AS THE CAR WAS OUT OF WARRANTY," AND I HAD TO PAY A SUBSTANTIAL AMOUNT OF MONEY FOR THEM TO FIX THE SEAT. WITHIN FIVE (5) MONTHS OF THAT, THE PASSENGER'S SEAT BEGAN TO COME APART AS WELL. IT SHOULD BE NOTED THAT IT WAS VERY RARE FOR ME TO HAVE ANY PASSENGERS WITH ME. WHEN I WAS CLEANING THE CAR, I NOTICED THE DASHBOARD WAS CRACKING DIRECTLY IN FRONT OF THE PASSENGER'S SEAT. I TOOK THE CAR BACK TO ACURA AND THEY, AFTER TAKING PICTURES AND CONTACTING THEIR CORPORATE OFFICE ,ACURA TOLD ME I WOULD HAVE TO PAY FOR THE SEAT IN IT'S ENTIRETY AND HALF OF THE COST TO REPLACE THE DASHBOARD. THEY SAID DASHBOARDS CRACK IN SOUTH FLORIDA AND THEY WOULD ONLY PAY FOR PART OF THE REPLACEMENT AND THE SEAT WAS OLD AND WAS NORMAL WEAR. AGAIN, RARELY DID ANYONE RIDE WITH ME IN MY CAR. ADDITIONALLY, WHEN I TOOK THE CAR TO PEMBROKE PINES ACURA TO HAVE IT EXAMINED, THEY SAID THE CENTER CONSOLE COVER WAS ALSO BAD AND NEEDED TO BE REPLACED--TOTALLY AT MY COST. I HAVE LIVED IN SOUTH FLORIDA MY ENTIRE LIFE AND THE LAST CAR I OWNED THAT HAD A DASHBOARD CRACK WAS BACK IN THE 1970'S. WITH BOTH FRONT SEATS COMING APART AND THE DASHBOARD CRACKING, IT IS MY OPINION THAT THERE WAS DEFECTIVE MATERIAL USED ON THIS CAR. I DO HAVE E-MAILS DOCUMENTING ALL THIS TO AND FROM ACURA DATED NOVEMBER OF 2013 TO BACK UP WHAT IS STATED HEREIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615694July 23, 2014
STRUCTURE
WHILE CLEANING THE INSIDE OF MY 2004 ACURA TL, I NOTICED THAT THE DASHBOARD OVER THE PASSENGER AIRBAG WAS CRACKING. THE CRACKING IS IN A SYMMETRICALLY RECTANGULAR SHAPE DIRECTLY OVER THE AIRBAG. I CHECKED WITH ACURA AND THEY CLAIM THAT THERE IS NO RECALL OR MARKET ACTION REGARDING THIS DEFECT. I THEN GOOGLED "ACURA CRACKED DASHBOARD" AND WAS ASTONISHED TO FIND MANY OTHER OWNERS WITH THE SAME PROBLEM AND ACURA CLAIMS NO LIABILITY FOR THIS DEFECT. I AM CONCERNED THAT THE CRACKING MAY MANIFEST AS HAS HAPPENED WITH OTHER COMPLAINTS I SAW ON THE INTERNET. NOT ONLY IS THIS UNSIGHTLY, BUT FROM A SAFETY STANDPOINT, THE CONTINUED CRACKING MAY COMPROMISE THE INTEGRITY OF THE DASHBOARD, ULTIMATELY DEPLOYING THE AIRBAG UNNECESSARILY. ALTHOUGH THE REPRESENTATIVE FROM ACURA TOLD ME THAT THEY HAVE RECEIVED NUMEROUS OTHER COMPLAINTS, THEY REFUSE TO ACKNOWLEDGE THAT THIS IS A MANUFACTURER'S DEFECT AND ONLY SAID THAT I SHOULD TAKE MY VEHICLE TO AN ACURA DEALER AND SELF-PAY FOR ANY REPAIRS. WITH THE NUMEROUS COMPLAINTS, THIS IS OBVIOUSLY A SYSTEMIC PROBLEM AND SHOULD REQUIRE ACURA TO PAY FOR ANY REPAIRS BEFORE AN INJURY OCCURS. I DID SEE ANOTHER MARKET ACTION INVOLVING ACURA AND HONDA AIRBAGS BUT ACURA STATES THAT THIS IS UNRELATED TO THE CRACKING OF THE DASHBOARD ON THE 2004 ACURA TL'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611170July 17, 2014
AIR BAGS, EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE
MY LEATHER DASHBOARD ON THE INSIDE OF MY CAR IS ABOUT 50% COVERED WITH CRACKS. THE CRACKS ALSO RUN ON TOP OF THE AREA WHERE THE AIRBAG POPS OUT. THIS IS A MAJOR SAFETY CONCERN FOR ME ALONG WITH MANY OTHER PEOPLE THAT HAVE THE SAME PROBLEM. I HAVE NEVER SEEN THIS CONDITION ON ANY CAR, AND WOULD EXPECT NOT TO SEE IT ON SUCH A HIGH END VEHICLE LIKE MY ACURA TL. THE DASHBOARD SHOULD NOT BE CRACKING AT ALL. THIS SHOULD BE AN AUTOMATIC RECALL ITEM, ESPECIALLY BECAUSE OF THE SAFETY CONCERNS. PLEASE ADDRESS THIS PROMPTLY. IT IS A SHAME THAT THE DEALERSHIPS SAY THAT THIS IS NATURAL WEAR AND TEAR. IF THERE IS A AIRBAG UNDERNEATH IT, THE ITEM SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611022July 16, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 1999 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING HIGHWAY SPEEDS, THE VEHICLE STALLED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH WAS MELTED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER 02V120000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 92,066 AND THE CURRENT MILEAGE WAS 115,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10610380July 14, 2014
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL* THE CONTACT OWNS A 2007 ACURA TL. THE CONTACT STATED THAT THE DRIVE BELTS MADE A SQUEAKING SOUND WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610427July 14, 2014
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2008 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STABILITY ASSISTANCE WARNING INDICATOR ILLUMINATED. THE CONTACT THEN NOTICED THAT THE VEHICLE BEGAN TO DRIVE DIFFERENTLY. A MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609787July 11, 2014
STRUCTURE
A SMALL CRACK DEVELOPED ON THE DASHBOARD ON LEFT SIDE OF THE AIRBAG. OVER TIME, THE CRACK HAS GROWN AND ANOTHER CRACK HAS DEVELOPED ON THE RIGHT SIDE ALONG THE AIRBAG. BOTH CRACKS ARE OF EQUAL LENGTH RUNNING FROM THE TOP OF THE DASHBOARD DOWN PAST THE AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609663July 10, 2014
VISIBILITY/WIPER
REAR VIEW MIRROR BEGAN TO DISCOLOR, CHANGES COLORS, AND CONTINUES TO MAKE VARIOUS FORMATIONS WITHIN THE GLASS. ADDITIONALLY, THE MIRROR HAS CLOUDED. IN RESEARCHING THE ISSUE, INTERNET ARTICLES AND THE DEALERS INDICATE THAT THE MIRROR CONTAINS GAS AND FLUIDS THAT DIMINISH GLARE AT NIGHT, BUT FAILS DUE TO HEAT WITHIN THE VEHICLE. IF I DO NOT REMOVE AND REPLACE THE MIRROR, THE MIRROR SUPPOSEDLY WILL START TO LEAK CORROSIVE FLUIDS ONTO THE INTERIOR PORTIONS OF THE VEHICLE AND THE MIRROR ITSELF HAS THE POTENTIAL TO EXPLODE. SO, WE HAVE A KNOWN ISSUE; A NON-FUNCTIONING REAR VIEW MIRROR; AND A PART THAT HAS THE POTENTIAL TO INJURE VEHICLE OCCUPANTS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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