Acura RL Complaints

422 consumer complaints on file.

#10566645March 2, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING, OR STATIONERY, DRIVER HEADLIGHT FLICKERS AND SHUTS OFF, FOLLOWED BY THE PASSENGER LIGHT. THE ONLY WAY TO REGAIN HEADLIGHT FUNCTION, LIGHTS MUST BE TURNED OFF AND BACK ON CONSTANTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560783January 21, 2014
POWER TRAIN
ASSORTED LIGHT CAME ON ACROSS DASH BOARD (WARNING LIGHT) THEN THE TRANSMISSION BEGAN TO START SLIPPING,I HAD THE CAR TOWED TO DEALER. DEALER TELL ME THAT THE SHIFT SOLENOID WENT BAD, REPLACE SHIFT SOLENOID 10/24/2012,I HAD TO REPLACE TRANSMISSION 11/27/2013. ANYTIME THERE WAS AN ISSUE MY CAR I HAD IT SERVICES AND KEPT UP WITH MY MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551476November 8, 2013
ELECTRICAL SYSTEM
I WAS DRIVING AT ABOUT 30 MPH ON RUFE SNOW IN NORTH RICHLAND HILL, TX ABOUT 2:00PM, WHEN MY ENGINE SUDDENLY STOPPED. ALL ELECTRICAL WAS SHUT DOWN. TRAFFIC WAS APPROACHING ME FROM BEHIND AND I WAS AFRAID OF BEING HIT FROM BEHIND. I WAS UNABLE TO OPEN MY DOORS, LOWER WINDOWS OR EVEN PUT THE EMERGENCY FLASHERS ON. I WAS TRAPPED. I CALLED 911 AND REPORTED MY SITUATION. HOWEVER, JUST BEFORE THE POLICE ARRIVED, A MAN WALKED OVER TO MY VEHICLE AND TRIED TO OPEN THE DOOR FROM THE OUTSIDE WITHOUT SUCCESS. I PULLED THE HOOD SWITCH AND HE WAS ABLE TO MOVE THE WIRE ON THE BATTERY WHICH WAS LOOSE AND THE ELECTRONIC AND ALL BEGAN TO FUNCTION. I CALLED ACURA CORP. AND THE MACCHURHILL DEALERSHIP AND ASKED IF THERE WAS A MANUAL METHOD OF ESCAPING SUCH A SITUATION. THEY COULD NOT GIVE THAT SUGGESTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548970October 22, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS WOULD FLICKER ON AND OFF WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE WOULD RECUR INTERMITTENTLY. THE VEHICLE WAS TAKEN A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000 AND THE CURRENT MILEAGE WAS 75,240.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546634October 3, 2013
EXTERIOR LIGHTING
WAS STRUCK BY A DRUNK DRIVER WHILE TRAVELING NORTH ON GSP. LEFT DRIVER SIDE OF THE CAR WAS SIDE SWIPED FROM THE BACK TO THE FRONT. I HADN'T NOTICE THE LIGHT PRIOR TO THE ACCIDENT HOWEVER ACCORDING TO THE BODY SHOP THERE WAS A PROBLEM PRIOR TO THE ACCIDENT. THE AFS LIGHT WAS NOT TRIGGERED BY THE INCIDENT AND IT IS A SAFETY ISSUE. INSURANCE REFUSED TO REPAIR UNDER CLAIM AS STATED BY THEM.....ACURA SHOULD REPAIR DUE TO THE RECALL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10544888September 22, 2013
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT, ON NUMEROUS OCCASIONS THE RIGHT HEADLIGHT WOULD FLICKER INTERMITTENTLY AND THEN GO OUT COMPLETELY. YOU HAVE TO TURN HEADLIGHT SWITCH OFF AND THEN BACK ON FOR THE HEADLIGHT TO COME BACK ON. I HAVE CONCERNS FOR ME AND MY FAMILY'S SAFETY. PLEASE INVESTIGATE FOR A POSSIBLE RECALL ORDER ON THIS MAKE AND MODEL, THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534121August 7, 2013
EXTERIOR LIGHTING
I RECENTLY HAD ISSUES WITH THE HEADLIGHTS ON MY ACURA 2005 RL(WHICH I'VE ONLY HAD FOUR MONTHS). I WAS DRIVING DOWN A RURAL ROAD AT NIGHT WHEN I PUT MY SIGNAL ON TO MAKE A LEFT TURN AND THE HEADLIGHTS SUDDENLY WENT OUT. I KEPT TURNING THE KNOB TRYING TO GET THEM TO COME BACK ON BUT IT TOOK A FEW SECONDS BEFORE THEY WOULD COME ON AGAIN. FORTUNATELY I ONLY HAD TO GO A SHORT DISTANCE BEFORE PULLING INTO A FRIEND'S DRIVEWAY. I WAS TOLD THE LEFT HEADLIGHTS HADN'T BEEN ON SINCE I HAD LEFT THE GAS STATION. WE TESTED THE LIGHTS TO DISCOVER THAT SOMETIMES ONLY THE RIGHT SIDE WOULD WORK, OR THEY WOULD FLICKER AND THEN IMMEDIATELY GO OFF. SOMETIMES THEY WOULD ALL GO OFF. NOT WHAT I WOULD EXPECT FOR A $50,000 CAR FROM ACURA. I CAN'T BELIEVE THERE HAVE BEEN SO MANY COMPLAINTS AND ACURA ISN'T STANDING BEHIND THEIR PRODUCT. WHY HASN'T ACURA PUT OUT A RECALL FOR THIS PROBLEM....AND WHEN DID ACURA STOP CARING ABOUT THEIR CUSTOMERS? THIS IS THE THIRD ACURA I HAVE OWNED, THE OTHER TWO WERE GREAT VEHICLES BUT THIS ONE IS A $50,000 LEMON! IF ACURA DOESN'T REMEDY THE SITUATION IT WILL BE THE LAST VEHICLE I BUY FROM THEM. I WILL MAKE SURE EVERYONE KNOWS HOW THEY ARE NO LONGER STANDING BEHIND THEIR PRODUCTS, ESPECIALLY AS SERIOUS AS THIS ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526078July 22, 2013
VISIBILITY
TL* THE CONTACT OWNS A 1999 ACURA RL. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, A GRITTY LIQUID BEGAN TO SECRETE FROM THE REAR VIEW MIRROR. THE LIQUID SPLATTERED ON THE INSTRUMENT PANEL, STEERING WHEEL AND THE FRONT SEATS AND BEGAN TO DISINTEGRATE THE LEATHER WHERE IT WAS NOT WIPED AWAY. THE LIQUID ALSO CAUSED IRRITATION TO THE CONTACT'S SKIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10525344July 17, 2013
AIR BAGS
THE AIRBAG OR SRS(SUPPLEMENTAL RESTRAINT SYSTEM) LIGHT IS ON MY 2004 ACURA RL WHEN BUYING THE CAR I DON'T NOTICE THE LIGHT WAS ON UNTIL I DROVE THE CAR OFF THE LOT AND BILL OF SALES WAS FINAL AND THE DEALERSHIP WAS CLOSE SINCE I BROUGHT THE CAR RIGHT BEFORE CLOSING TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524593July 12, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THE FAILURE WAS CAUSED BY THE FUEL PUMP. THE FAILURE RECURRED WHEN THE OUTSIDE TEMPERATURES WERE HIGH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 37,000. THE CURRENT MILEAGE WAS 186,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521107June 21, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HID HEADLIGHTS GO OUT INTERMITTENTLY AND FLICKER ALL THE TIME. WHEN I CHECK ON LINE, IT SEEMS LIKE THIS IS A VERY BIG PROBLEM WITH THIS MODEL VEHICLE. MANY OTHER PEOPLE ARE HAVING THE SAME PROBLEM WITH THIS MODEL AND THE DEALERS ARE TRYING TO CHARGE ASTRONOMICAL PRICES TO FIX THIS SAFETY ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512489May 17, 2013
AIR BAGS
SRS LIGHT CAME ON. TOOK CAR TO DEALERSHIP FOR REPAIR. WAS TOLD IT WAS FAULT CODE 92-21. WAS TOLD A NEW WIRING HARNESS COULD POSSIBLY FIX THE PROBLEM AT A COST TO ME OF $3000. YES, THAT WAS THREE THOUSAND DOLLARS$$ NOW I HAVE NO SRS ON MY CAR AN ACURA FEELS ITS NOT THERE PROBLEM. I UNDERSTAND HOW WARRANTIES WORK AND HOW WEAR AND TEAR EFFECT EVERY CAR, BUT A WIRING HARNESS SHOULD NOT MALFUNCTION, ESPECIALLY ON A SAFETY SYSTEM!! THIS HAS TO BE A MANUFACTURE DEFECT!! THANKS ACURA FOR STANDING BEHIND THE SAFETY OF YOUR VEHICLES!!! BTW, THIS CAR HAS NEVER HAD A ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510886May 7, 2013
ELECTRICAL SYSTEM
I HAVE HAD SOME ISSUES WITH MY 2006 RL. I HAVE GONE OUT TO START THE ENGINE AND NUMEROUS TIMES ESPECIALLY DURING COLD WEATHER IT WILL NOT START AND I HAVE HAD TO JUMP IT. I HAVE TAKEN THIS TO 2 DIFFERENT ACURA DEALERSHIPS AND HAVE HAD THE BATTERY REPLACED 3 TIMES. IT HAS DONE IT ABOUT 12 TIMES DURING THE TIME OF NOVEMBER 2012- MARCH2013. I FEEL THAT THIS IS AN ONGOING ISSUE AND IT NEEDS TO BE ADDRESSED. I SOME OUT TO EITHER GO TO WORK OR LEAVE WORK AND WILL HAVE TO JUMP START THE CAR. ALSO MY OTHER COMPLAINT IS WITH THE AIR CONDITIONING UNIT. I HAVE THE 06 RL AND MY FATHER IN LAW HAS A 05 RL AND DURING THE MIDDLE OF THE SUMMER OF 2012 BOTH AIR CONDITIONING UNITS WENT BAD AT THE SAME TIME AND I AM WONDERING WHAT THE ISSUE IS WITH THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509009April 21, 2013
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM), EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE DVD NAVIGATION SYSTEM IN THE RL IS BURNING OUT THE DVD DISK AND CAUSING THE NAVIGATION TO STOP WORKING. THE GPS LOCATOR ON THE SCREEN HAD MY VEHICLE NOWHERE NEAR THE ACTUAL LOCATION. THE NAVIGATION VOICE WOULD GIVE COMMAND TO MAKE A TURN WHERE NO ROAD EXISTED. I HAVE COME TO FIND OUT THAT THE FAILURE OF THE DVD DRIVE IN THE CAR IS A MORE COMMON EVENT AS I READ THE ACURA FORUMS. HTTP://TSX.ACURAZINE.COM/FORUMS/SHOWTHREAD.PHP?T=676588. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503180March 15, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STOPPED SUDDENLY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501421March 5, 2013
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 ACURA RL. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THREE SEPARATE DEALERS FOR INSPECTION HOWEVER, NOT ONE DEALER WAS ABLE TO DIAGNOSE A FAILURE. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 45,000. *TR UPDATED 04/30/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495311January 31, 2013
ELECTRICAL SYSTEM
(10/18/12 APPROXIMATELY) THE ALARM SYSTEM WENT OFF RANDOMLY AND THE REMOTE FOB FAILED TO OPERATE. THE ELECTRICAL SYSTEM WAS CYCLING ON AND OFF AND THE DASHBOARD DISPLAY WOULD REMAIN LIT. IT WAS A STORMY NIGHT WHEN THIS HAPPENED SO I THOUGHT IT WAS JUST THE ALARM SENSOR BEING OVER SENSITIVE. THE FOLLOWING DAY THE VEHICLE RETURNED TO NORMAL. ON 1/29/13 THE VEHICLE ALARM ACTIVATED AGAIN RANDOMLY AND WAS ABLE TO BE RESET WITH THE KEYLESS FOB. ON THE MORNING OF 1/30/13 THE VEHICLE FOB FAILED TO LOCK OR UNLOCK THE VEHICLE. THE DASHBOARD DISPLAY LIGHTS WERE ON WITH NO KEY IN THE IGNITION. THE VEHICLE STARTED AND AFTER A 20 MINUTE DRIVE AND TURNING OFF THE ENGINE THE DASHBOARD LIGHT WENT OFF AS THE SHOULD. ON THE EVENING OF 1/30/13 THE VEHICLE KEYLESS ENTRY OPERATED CORRECTLY HAVING NOT FUNCTIONED EARLIER IN THE DAY. LATER ON THAT SAME EVENING (1/30/13) THE ALARM ACTIVATED. IT COULD NOT BE RESET BY THE KEYLESS FOB AND THE KEY NEEDED TO BE USED IN THE DOOR TO UNLOCK THE VEHICLE WHICH DEACTIVATED THE ALARM. THE VEHICLE WAS RE-LOCKED WITH THE KEY AND APPROXIMATELY 30 MINUTES LATER I WENT OUT AND THE HEADLIGHTS WERE ON AND THE ALARM WAS NOT SOUNDING. THE HEADLIGHTS WERE NOT FLASHING BUT REMAINED ON CONTINUOUSLY. I TURNED THE HEADLIGHT CONTROL FROM 'AUTO' TO 'OFF AND THE LIGHT TURN OFF BUT THE DASHBOARD LIGHTS REMAINED LIT. I ATTEMPTED TO START THE VEHICLE AND GOT NO RESPONSE. UPON INSPECTION OF THE FUSE BOX IN THE DRIVER WELL I FOUND WATER IN THE FUSE BOX AND A DRIP COMING FROM SATURATED INSULATION ABOVE. PRESSING ON THE INSULATION RESULT IN A FLOW OF WATER. A SIMILAR SITUATION DOCUMENTED IN THE ACURA SERVICE BULLETIN 98-028 MAY BED A SIMILAR PROBLEM NOW OCCURRING IN THE 2004 MODEL. ELECTRICAL FAILURES COULD CAUSE THE VEHICLE SYSTEMS TO SHUT DOWN OR MALFUNCTION DURING OPERATION RESULTING IN SERIOUS IF NOT FATAL INJURIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490803January 2, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 1999 ACURA RL. THE CONTACT STATED THAT WHILE ACCELERATING FROM A TRAFFIC STOP, THE VEHICLE EXHIBITED A LOUD NOISE AND FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485977November 25, 2012
EXTERIOR LIGHTING
CANNOT SEE BEYOND ABOUT 50-60 FEET ON DARK ROADS USING LOW BEAMS ONLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482441October 27, 2012
STRUCTURE:BODY:DOOR
1ST INCIDENT ON FEBRUARY 25 2009 -DOOR HANDLE SHORTED OUT WHILE VEHICLE WAS PARKED IN GARAGE. REPLACED BY DEALER. 2ND INCIDENT ON OCTOBER 16,2012-DOOR HANDLE SHORTED OUT WHILE VEHICLE WAS PARKED IN GARAGEFOR 24-36 HOURS. WE DETECTED THE SMELL OF WIRES BURNING IN THE MORNING, BUT COULD NOT FIND THE SOURCE. LATER IN THE DAY THE ACURA WOULD NOT START. NOTHING WORKED. AAA GOT IT STARTED AND I DROVE TO ACURA DEALER. ONCE AGAIN, THE DOOR HANDLE SHORTED OUT. THIS RECURRING , AND POTENTIALLY DANGEROUS , PROBLEM CAUSES A SAFETY RISK. PARTICULARLY TROUBLING DUE TO THE RECENT RECALL ISSUE WITH SOME HONDA VEHICLES WITH A SIMILAR ISSUE. COST TO OWNER--$503. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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