Acura RDX Complaints

2,183 consumer complaints on file.

#11550557October 18, 2023
EXTERIOR LIGHTING
I own a 2017 Acura RDX that I purchased new in 2017. My vehicle only has 45587 miles on it. I've noticed in this last year, that it is very hard to see at night. When driving at night I have to use my high beams to be able to see ahead and drive safely. Yesterday(10/16/2023) when driving home around 8:30 at night I was pulled over by a state trooper for driving with my high beams on. Luckily enough I only received a warning to get my headlights fixed and not a ticket. This incident prompted me to call the dealership to see how much it would cost to have my headlights replaced. I was told it would cost $1200 to $1500 per headlight plus labor to replace them. My headlight housing is (pealing & cracking) and the LED bulbs appear dimmer than they should be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550678October 18, 2023
EXTERIOR LIGHTING
The contact owns a 2015 Acura RDX. The contact stated that the headlights failed to produce adequate light at night. The vehicle was taken to an independent mechanic, who replaced the bulbs, but the failure recurred. The contact called the dealer, who diagnosed that the casing needed to be replaced and the reflector had deteriorated. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550368October 17, 2023
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I purchased this Acura RDX model in 2019 and exported it to Europe, Moldova. Last Saturday when I just started moving my car accidentally got stall and repair service reported the fuel pump crash. I've start researching and learned that fuel pump issue is recognized by Acura and they do a change for this part. As I live in the Republic of Moldova is there a chance to receive this part? I can send you back the defective part as well. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550408October 17, 2023
UNKNOWN OR OTHER
Vehicle has lost power and gone in to ‘limp mode’ numerous times when accelerating, reducing speed to 25-30 MPH. The engine runs extremely rough during this time and will not rev up. This has caused traffic behind me to slow down immediately to the point I’ve come close to being hit from behind. It has also lost power without warning several times when driving at approximately 45 MPH, reducing speed to 30 MPH instantly, after which the engine check light illuminates, causing traffic behind me to slow down until I have a place to pull off the side of the road. The first incident was 10/20/2022 at 1,828 miles. I brought the vehicle to an Acura dealership to have it checked out and the service department couldn’t find the problem. The last time I had it in for service was 10/04/2023 at 8,379 miles, and again, the service department couldn’t identify the issue and told me to set up an appointment for overnight so they could try and replicate the problem. In all instances, when the vehicle is turned off and restarted, the check engine light goes out and it runs fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550228October 16, 2023
POWER TRAIN
The contact owns a 2019 Acura RDX. The contact stated while driving approximately 35-40 MPH, the vehicle failed to exceed 40 MPH upon depressing the accelerator pedal. There was no warning light illuminated. The contact veered to the side of the road, where she turned off and restarted the vehicle, and the vehicle operated as needed; however, the failure recurred several times while driving. The contact stated that she veered to the side of the road, turned off and restarted the vehicle on each occasion, and the vehicle operated as needed. The contact stated that the failure had been occurring intermittently. The vehicle was taken to the dealer several times, but the dealer could not duplicate the failure. The contact stated that she had recorded the failure on video, which was sent to the manufacturer; however, the manufacturer provided no assistance and referred the contact to the dealer. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550036October 15, 2023
EXTERIOR LIGHTING
The headlights begin to dim in December 2020. I finally had to replace headlamp unit: replace both leadlight assemblies on 12 March 2021 due to reflective chrome paint has worn/burnt away. Repairs costed $3,546.20. It is 15 October 2023 and the headlights are beginning to dim-out again. The Acura Dealership inspected my vehicle on 14 October 2023 and indicated that the headlamp unit need replacing, again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549367October 11, 2023
EXTERIOR LIGHTING
The reflective surface inside the headlights has oxidized and no longer reflects at a safe brightness level. I have had the lenses cleaned and the bulbs replaced, but I still can barely see the road and can't drive my car at night until the entire headlight assemblies are replaced. This is not an easy task to do, and the assemblies are not inexpensive, Why isn't there a receall since this is a known safety issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548588October 6, 2023
EXTERIOR LIGHTING
The headlights are very dull and fail to illuminate the road at night. Thus, night driving is a hazard and using high beams blind other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548436October 5, 2023
EXTERIOR LIGHTING
LOWBEAM HEADLIGHTS: I have noticed myself and others have told me my RDX headlights do not light your driving as much as other cars. I been told this for couple year but I rarely drive at dark these days. On Monday Oct 2 I was driving home in Naples Florida at 8p and realized I could hardly see the road if there wasn't street lights aiding my view. Then on one stretch of road where there are not street lights and no other cars driving beside, I realized I cannot see the road at all unless I drive with my HIGH beams on . So I drove home on HIGH beams the entire distance and made it safely. I'm not sure of whether other cars could see me or not at night, so I know that this is a safety issue. After researching this problem online I quickly found conversations regarding how common this problem is on the RDX around 100k miles. Well, now it seems I'm hearing and reading this everywhere the more I research. I called the dealer service and they want about $1500 to replace my 2 entire headlight kits. This is ridiculous price gouging when I don't have that kind of money and I have to drive unsafely or with high beams on at night which could result in a traffic ticket for doing so. I definitely believe my low beams are unsafe to drive at night and that they got worse overtime, not just overnight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547885October 2, 2023
EXTERIOR LIGHTING
My front headlights have gradually become so dim my car is unsafe to drive at night. I have had them checked and they are on - they have become so sim it is dangerous. This is an ongoing issue - I am posting the date that I had a friend in the car who kept asking if my lights were on and was freaking out that we were driving without lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547609October 1, 2023
EXTERIOR LIGHTING
headlight assembly has failed, reflective material has deteriorated and the low beam is now so faint it is not safe to drive at night. can isnt even 10 years old and cant be driven at night due to headlight failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547011September 27, 2023
UNKNOWN OR OTHER
My rear glass shattered and the broken glass went into the tailgate. Due to its design flaw, it's impossible to completely remove the shattered glass from the tailgate. This is a safety hazard as broken glass can fall out from the small holes on the tail gate. This is a known problem in our model, and the design flaw has been confirmed by an auto glass repair professional.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546625September 26, 2023
EXTERIOR LIGHTING
HEADLIGHTS ARE VERY DIM. At night, it is very hard to see the road unless I put the high beamers on. I've inquired about this with the dealership and shared my concerned on how this is a safety issue and front lights arent bright enough. the response "we are aware, it is common in that year and model but nothing we can do." then proceeded to state it would cost $2k to replace. This clearly is a manufacturing issue with Acura and should have been addressed during quality control or something. At this point, I dont feel comfortable driving my car in the evening and it is unfair. It is a risk and safety concern for me, as the driver, and others on the road. If Acura is aware, why arent they fixing the issue? Definitely not a consumer problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546298September 25, 2023
EXTERIOR LIGHTING
The low beam headlights degraded very quickly and doesn't throw much light. The problem seems to be with the projector headlight housing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546371September 25, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2019 Acura RDX. The contact stated that the rear windshield suddenly shattered after the contact entered the parked vehicle. There was no impact to cause the rear windshield to shatter. Additionally, the vehicle had not been turned on at the time of the failure. The vehicle was taken to the dealer who replaced the windshield. The failure reoccurred. The vehicle was not repaired a second time. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546286September 24, 2023
EXTERIOR LIGHTING
The headlights are so dim it's unsafe to drive at night. I replaced the bulbs, but the headlights still are too dim to drive at night. It's dangerous and people in my car with me at night after I replaced the bulbs noticed it too and were very concerned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546195September 23, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
On April 18, 2023 driving thru shopping center parking lot, WITHOUT WARNING car suddenly jerked right, accelerated, while brakes, steering wheel, gears locked. Ended crashing thru the wall of a structure. Airbags did NOT deploy but seat belts tightened firmly keeping us from going thru windshield. Episode of "UNINTENDED ACCELERATION" was reported to Honda Motors whose agent, Jason, checked the car 8/1/23 and found no defect. We had driven the car for almost 49,000 miles without incident yet, their agent drove it for LESS than 10 miles and concluded NOTHING WRONG with the car. Twelve days later while stopped at a red light, dashboard lights suddenly flashed and engine came to a complete STOP. DEAD. Conclusion was damaged sensor to gas tank since husband had run over tanker truck tire debris on fwy earlier in the day. Point is, this 2020 Acura RDX with <50K miles has had TWO MAJOR INCIDENTS : UNINTENDED ACCELERATION and UNINTENDED DECELERATION. Feel betrayed by Honda Motors Corp at conducting a superficial, inadequate inspection for the defects mentioned and fear for our safety and those of others we share on the road. There's a class action lawsuit in Florida for similar complaints but we live in California and have been unable to procure legal representation.....apparently, not cost effective. My driving record is clean.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11545835September 21, 2023
EXTERIOR LIGHTING
The headlights are soo dim that you cannot see anything at all at nighttime unless you drive with the brights on. The headlight bulbs blow out super fast, within a few months, and need to constantly be replaced over and over again. Even brand new headlights you cannot see at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545649September 20, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura RDX. The contact stated while reversing out of a parking spot at approximately 3 MPH, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact stated that several attempts were made to restart the vehicle however, eventually the vehicle was towed to an independent mechanic. The mechanic diagnosed the vehicle and retrieved DTC codes: P0087 and U047168ECM. The mechanic related the failure to NHTSA Campaign Number: 21V215000 (Fuel System, Gasoline). The mechanic referred the contact to a dealer for assistance. The contact had the vehicle towed a local dealer. The dealer was unable to retrieve the fault codes. The technician was unable to start the vehicle. The vehicle was not repaired. The contact stated that the failure had occurred twice. The manufacturer had not been informed of the failure. The failure mileage was approximately 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545739September 20, 2023
UNKNOWN OR OTHER
This morning (09/20/2023) - I was driving on the interstate (I-78 in Mississippi) - I heard a large bang/explosion and then began hearing external noise. I thought a tire on a vehicle nearby had blownout but realized the traffic near me was not slowing down. I pulled off the interstate and inspected my tires. Discovered all my tires were fine, but realized I could still hear the road. I discovered that my sunroof had exploded/shattered. I had not heard anything hit it or seen any debris flying through the air prior. Thank goodness my fabric divider was on and I did not have the sunroof open at the time - glass shards would have been all on me and throughout my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura RDX