Acura RDX Complaints

2,183 consumer complaints on file.

#11562679December 29, 2023
EXTERIOR LIGHTING
Low beam headlamps are very dim and unsafe to drive with at night. Changing bulbs does not help as the interior of the unit is defective. This is very unsafe to drive at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562523December 29, 2023
VISIBILITY
The contact owns a 2022 Acura RDX. The contact stated that while the vehicle was parked and turned off, the rear liftgate window shattered. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561871December 26, 2023
UNKNOWN OR OTHER
When I got into my car and closed the front door the back windshield completely shattered. My car was parked and was not on yet. The glass from the back windshield had not been hit by anything external (there was nothing in the car that had come from the outside and there are cameras in the parking lot where I was which confirmed nothing had damaged it). If the back windshield's glass had shattered while I was driving the shock would have posed a severe safety concern for me and for others on the road. Additionally, if the back windshield glass had shattered as I was opening up the back door I could have gotten injured. The car was taken to have the back windshield glass replaced. When the car was serviced and ready to pick up I was informed that glass remains in the tailgate and can not be removed without the entire rear of the car being removed, cleaned and then replaced. Honda, Acura, the glass company and my insurance will all not fix this problem. Spontaneously shattering glass is a known problem with Honda Acuras and I have since learned there is a class action lawsuit about this problem. Honda Acura denies this claim. This car is a newly purchased vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561892December 26, 2023
EXTERIOR LIGHTING
The headlights are dim. I believe the projector has been burned by the halogen bulb. It is a common issue with the halogen-equipped RDX. It is a safety issue at night. Replacing the bulb does not fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561412December 21, 2023
VISIBILITY/WIPER
Car parked in driveway and shut off. Rear window spontaneously exploded and shattered. 3rd time this has happened in 3 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560842December 19, 2023
EXTERIOR LIGHTING
The headlights on this vehicle have deteriorated over time to the point where it is 100% a safety issue. I have had all of the bulbs replaced, but it is not the bulbs and this is a known issue with this model of vehicle. I am baffled that there hasn't been a recall for this vehicle for this KNOWN issue. It would be pretty easy to look across multiple forums and find numerous people with the same issue. The biggest challenge with this issue is that it doesn't occur all at once. It's kind of a slow burn over time, which makes it somewhat difficult to notice. There have been a number of times where there is something in the road and I've had to swerve at the last second to avoid it because the headlights were not projecting as they should.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560909December 19, 2023
EXTERIOR LIGHTING
Dim headlights. Replaced them ($300) thinking they were getting old, upon the next evening driving - the lights were still too dim to safely drive the vehicle. No change in visibility whatsoever. Because of that these headlights are not up to par with Transportation safety. This needs to be recalled and replaced with halogen!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560741December 18, 2023
EXTERIOR LIGHTING
Both headlight lowbeams are very dim, so dim that they provide almost zero lighting to see the road at night. Dealer informed me that I would need to purchase both headlight assemblies at a cost of just under $3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560799December 18, 2023
EXTERIOR LIGHTING
Low beam headlights have been horrible for the last several years. They light up a few feet ahead, very abnormal for headlights. They were fine when purchased but after about 6 years it got progressively worse. It was extremely risky to drive at night. Fortunately no accidents but a huge risk out on the road. There are many owners who have the 2013 to 2015 base RDX after searching the internet who have a similar problem. Honda/Acura should recall them. Acura dealers will admit that some owners have replaced the headlight assemblies but not on a massive scale. I think some just don't drive at night or don't want to or have the money for repair. Apparently not a problem with some cars but others like mine a major problem. I resolved the problem today by purchasing new headlight assemblies (the ONLY solution) from An Acura dealer just to provide safety and visibility in an otherwise good vehicle. Most Acura dealers charge around $2,500. The reflective coating wears off and delaminates after years of use from what I understand. This should be a definite recall and replaced by the manufacturer due to an unjust cost to the owners and more importantly for SAFETY!!! It was almost like driving without headlights on at all. It's simply not right it's a travesty to leave the owners with the financial responsibility for something provided by the manufacturer that is faulty/defective. Regards, Brad Singer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560542December 17, 2023
EXTERIOR LIGHTING
My headlights provide no useable light to drive at night I have to use my high beams. So I avoid using this car at night when possible. It is my understanding that there was a recall on a similar problem of the Acura. 2014-2015 Acura RLX 11, 2014 – Acura will voluntarily recall approximately 9,700 model-year 2014-2015 RLX vehicles in the United States to replace the both headlight assemblies, free of charge. I would like my car headlights fixed so I can drive at night. This is not a maintenance problem but a Acura headlight product problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560566December 17, 2023
UNKNOWN OR OTHER
My tailgate window has exploded twice in 13 months, get in my vehicle shut the door and bck window shattered, it’s dangerous & Acura or Honda does not want to tk accountability for this dangerous issue.. thankful I was parked when it happened both times this time had to wait 4 days wt my truck on the street without window & needed a loaner now there is a updated part number for the glass
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560475December 16, 2023
EXTERIOR LIGHTING
The low beam headlight of my 2015 Acura RDX FWD became so dim and made driving at night impossible, unless putting the high beam on. I went to the local ACURA dealership and replaced the lightbulbs but it made not difference at all. I saw many same complaints on-line for ACURA RDX manufactured between 2013-2015, this is a serious safety issue and Honda needs to do something to fix this issue before people get hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560362December 15, 2023
UNKNOWN OR OTHER
The rear trunk glass shattered on its own when the car was parked. This appears to be a known issue and Acura has TSB about it. They should recall the vehicle and fix at their expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560129December 14, 2023
VISIBILITY:WINDSHIELD
The contact owns a 2019 Acura RDX. The contact stated that while the vehicle was parked, the rear windshield shattered without impact. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to Service Bulletin: 22-014. The manufacturer was notified of the failure but did not assist. The failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559860December 13, 2023
EXTERIOR LIGHTING
Headlights are very dim. Originally they were bright. Over time they have dimmed to the point of not being able to see at night. There are many discussions and threads on this defect. This is a significant safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559496December 11, 2023
EXTERIOR LIGHTING
My 2015 Acura RDX headlights have progressively been getting more and more dim over the past 5+ years. I am now at the point that I can no longer safely drive my car at night. I am unable to see very far in from of me, making it impossible to see lines in the road, or gauge where my vehicle is in the road. I have to use my high beams if I want to see anything. This blinds oncoming traffic. While looking this problem up online, I see that many others have complained about this, but there has been no resolution. Acura told me to pay the dealership to do diagnostics on my car and send them the report. I do not have the money to pay for diagnostics, and do not feel I should do so when there is a lot of evidence of a problem already. Acura recalled headlights of another model that had the same issue, the Acura RLX. "Delamination of the aluminum film may diminish output of the headlight, increasing the risk of a vehicle crash"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559555December 11, 2023
UNKNOWN OR OTHER, VISIBILITY/WIPER
The back glass shattered without anything hitting it or any visible cracks prior to incident. The lift gate was opened via the automatic function and then closed with the automatic function. The trunk was empty and nothing was touching the glass. While closing the glass shattered and spidered the entire back glass. The temperature was about 45 F. The problem appears to be consistent in the 2019 to 2023 models according to Acura forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559570December 11, 2023
ELECTRICAL SYSTEM
The Keyless Entry TPMS controller in the car, part #38320-TX4-Ao1 malfunctions, and the care does not turn itself off. The engine normally stops, but electrical systems continue operating and the car will drain its battery with a few hours. This is not an isolated occurance, while dealership personnel have not given firm #s, I beleive this may be effecting as high as 20% of the vehicles with this part. We have had a replacement part on back order since August 30th of 2023, today the dealship told me we are elevated to Urgent Backorder with not estimated fulfillment. On service tech told me the issue is that Acura suspended manufacture of the part as they try to solve this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559390December 10, 2023
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
I’ve had this happen 4 times now with my 2019 RDX. The latest Is on 12/10/23. Low speed braking and the tac revels to over 5000. Vehicle lurches forward with both feet on the brake peddle nearly hit a car broadside that was moving perpendicular to me., Three times under warranty to the dealer who could find anything. They even had the factory rep , in who after keeping the car for 5 days replaced an abs sensor. Now that the warranty is up they want 120.00 an hour to diagnose the problem that they couldn’t before .. But this is a dangerous vehicle that.I’m scared to drive. After reviewing several forums this appears to be a know problem Acura won’t address.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559311December 9, 2023
EXTERIOR LIGHTING
The headlights on the 2015 Acura RDX are so dim I cannot drive at night without leaving my high beams on. This has been going on for 3 years and the Acura dealer has generically said it is a known problem and there is no easy fix. There are many reports of this issue and it is a serious safety issue that neither Acura or NHTSA have addressed. It is dangerous for my family and me as we cannot see turns or obstacles well and it is dangerous for approaching drivers when I have to leave my high beams on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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