Acura RDX Complaints

2,183 consumer complaints on file.

#11630449December 12, 2024
VISIBILITY/WIPER
Rear window while car was parked and off in the garage seemed to explode. Had it replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630455December 12, 2024
VISIBILITY/WIPER
The rear window exploded it is said to be a defroster on the rear windshield. And no While I was parked when I watched the glass exploded if I was driving the exploded could have shocked me and glass shatters feel inside the car that could potential cause cuts, Acura and private company’s have acknowledge the problem. Yes when it was replaced, there suggestion was the bring down the windows while warming up the car so that the glass temperature won’t change as fast. No worry just exploded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630484December 12, 2024
SERVICE BRAKES
I bought this car from a Honda dealership 1 month ago and my brakes are squeaking very loud when reversing my car. It happens every morning and is very frustrating. I would like this fixed for it being such an expensive car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630227December 11, 2024
VISIBILITY/WIPER
Rear glass on liftgate spontaneously shattered while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630253December 11, 2024
VISIBILITY/WIPER
back window spontaneously burst. vehicle was stationary. I was in the vehicle while it was parked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630198December 11, 2024
VISIBILITY
The contact owns a 2021 Acura RDX. The contact stated that while attempting to open the trunk, the rear window glass shattered. No warning lights were illuminated. The local dealer was contacted, and the contact was informed that the shattered glass was not covered under warranty and suggested that a local glass specialist be contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629999December 10, 2024
VISIBILITY/WIPER
While driving my car in Albany New York on December 3 roughly about 15 minutes after starting the car and continuing onto a residential road the back window, spontaneously shattered without impact. The rear window defroster had been on at the time and had just cleared the frost before the drive had started. Not only did the window break a portion of the window fell into the trunk of the car and the rest of the window completely shattered into a little pieces that it was not possible to see outside of the back window. The sound of the breaking glass was so loud. It sounded as if snow was falling off the top of the car, but NO snow was present that day. The loud noise along with the lack of visibility caused issues with operating the vehicle and bringing it into a safe parking spot that was off of the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629847December 10, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629971December 10, 2024
EXTERIOR LIGHTING
The inner headlight lens are defective, and have progressively gotten worse year after year. I’m Unable to see at night due to poor lighting because of the haze covering the lens over the bulb. Research shows there are numerous complaints about this model/year car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629562December 9, 2024
UNKNOWN OR OTHER
Closed passenger side front door and rear glass shattered. Car was not running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629602December 9, 2024
ELECTRICAL SYSTEM
Headlights Due to the lack of brightness and deterioration over time, the driver is left with a lack of visibility. UNKNOWN if reproduced. No inspections. No warnings or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629638December 9, 2024
FUEL/PROPULSION SYSTEM
I have received the recall notice from American Honda Motor company regarding the recall number 23V-858 for my Acura RDX 2018 fuel pump recall. My car had symptoms described by the recall: could not start the engine as well as losing drive power. I didn't record the exact days the incident occurred but it was early in 2024. Acura told me the fuel pump replacements were available and sent to their dealers but it was not the case. I have contact local Acura dealers in San Diego and they said they have not received the Acura RDX fuel pumps from manufacture. I also contacted the Acura dealer in Tustin where I bought the vehicle. The service manager, Jennifer Flores, told me they have never received the Acura RDX fuel pumps replacements as promised from American Honda Motor. Please help me to ask American Honda Motor why they said fuel pumps are available but none of their dealers received it. I called the American Honda Motor and they said the fuel pumps are available but dealers said otherwise. What is going on with American Honda Motor? They are putting their customer lives in jeopardy. Please help me as well as other American fellows too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629639December 9, 2024
ENGINE
Re: NHTA recall 23V-858 This particular recall has been active since 12-18-2023. I have checked with my local dealership, Scanlon Acura in Ft Myers, FL, to arrange for a repair several times. Each time I have been told that they do not have the part. On Friday, 12-6-2024, a spoke to a service representative at the dealership. He advised me that they did have the part and scheduled an appointment to replace the defective part on Monday, 12-9-2024. When I arrived at the dealership, I was told that they did not have the part. Something is not right here. I suspect that the dealership does not want to replace the part because it is time-consuming, expensive, and represents an action where they do not receive enough compensation. This recall has been active for nearly a year, and NHTSA should intervene to expedite this process in order to prevent possible car crashes and injuries.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629648December 9, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to start. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629688December 9, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629725December 9, 2024
EXTERIOR LIGHTING
The low-beam headlight system has deteriorated, and the reflective component makes the low beams unusable at night. This component poses a safety hazard. The dim headlights make nighttime driving extremely hazardous, forcing me to rely on high beams, creating visibility risks for other drivers. Reduced visibility has endangered my safety and the safety of others, particularly on unlit or busy roads where clear vision is essential. The Acura dealership has confirmed the issue. Their only solution is replacing each headlight assembly, which would cost over $2,000. Low Beam Bulbs have been replaced multiple times with different brands, but the issue remains. The headlighting dimming issue can not be remedied by replacing the low beam bulbs; the real issue is the reflective film issue. This issue is a serious safety concern, and it is disappointing that Honda/Acura is not willing to fix this component. There were no warning lamps or error messages to indicate the dimming issue. This issue persists, with no alternative solution except the expensive complete assembly replacement advised by Acura.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629751December 9, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629530December 8, 2024
UNKNOWN OR OTHER, VISIBILITY/WIPER
The rear window shattered out of no ware when driving in cold conditions and the rear defroster was on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629206December 6, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629279December 6, 2024
FUEL/PROPULSION SYSTEM
The car stalls at random times. Other times you press the gas and there is a significant delay in acceleration. Acura and the dealer have failed to provide the part even though I have asked for it since last February. It is ridiculous. Are you people charged with enforcement?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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