Acura RDX Complaints

2,183 consumer complaints on file.

#10881422June 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877082June 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876810June 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876410June 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876448June 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875904June 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875919June 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875121June 21, 2016
AIR BAGS
2015 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER AIRBAG INFLATOR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874786June 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874787June 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874638June 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875106June 15, 2016
AIR BAGS
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO NO RESPONSE AFTER SEVERAL REQUESTS TO DEALERSHIP TO REPAIR DEFECTIVE AIRBAGS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874431June 15, 2016
ELECTRICAL SYSTEM, ENGINE
THE 2016 ACURA RDX NEWLY PURCHASED ON 4/25/2016 FROM FRESNO ACURA HAD A SPONTANEOUS FIRE AND SUBSEQUENT IMMEDIATE ELECTRICAL SYSTEM FAILURE DURING A TRIP FROM FRESNO (CALIFORNIA) TO MONTEREY (CALIFORNIA). THE VEHICLE HAD AN ESTIMATED 250 MILES ON THE ODOMETER AT THE TIME OF THE ENGINE AND ELECTRICAL FAILURE. THE VEHICLE WAS NONOPERATIONAL AND WAS TOWED TO LOS GATOS ACURA AND WITH UNCLEAR CAUSE AS TO THE ELECTRICAL AND ENGINE FAILURE AND INITIAL INSPECTION SUGGESTED A "RESIDUE" AROUND THE ENGINE COMPARTMENT AND A SUBSEQUENT FACTORY SERVICE REPRESENTATIVE INSPECTED THE VEHICLE AND REPORTED, "NO FACTORY DEFECT." HOWEVER, THIS IS WITHOUT THE BENEFIT OF REMOVING AND INSPECTING ANY COMPONENTS OTHER THAN THE OPENING OF THE HOOD OF THE VEHICLE AND REMOVAL OF THE ENGINE COMPARTMENT UNDER PANEL THAT PROTECTS OBJECTS FROM BEING DRAWN INTO THE ENGINE COMPARTMENT. VEHICLE HAS BEEN TOWED TO THE ORIGINAL DEALERSHIP OF PURCHASE, FRESNO ACURA, FOR REPAIR. ACURA HAS FAILED TO PROVIDE AN INSPECTION REPORT FOR THE BASIS OF THE DENIAL FOR WARRANTY REPAIR ON A NEW VEHICLE WITH LOW MILES, AN INADEQUATE INSPECTION, AND A HIGH SAFETY HAZARD IF A MANUFACTURER DEFECT ALLOWS FOR SPONTANEOUS FIRE WITHIN A PROTECTED ENGINE COMPARTMENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10874478June 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873073June 13, 2016
AIR BAGS
2011 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DEFECTIVE AIRBAG RECALL. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873437June 9, 2016
AIR BAGS
"TAKATA RECALL" I HAVE CONTACTED CORPORATE ACURA CUSTOMER RELATIONS AT 1-800-382-2238 OPTION 4 AND ACURA ANNAPOLIS MARYLAND DEALER 443-482-3200 AND HAVE BEEN GIVEN THE RUN AROUND AND PUT IN MULTIPLE VOICE MAILS WITH NO CALL BACKS AND I HAVE EXPLAINED MULTIPLE TIMES THAT I HAVE AN ACURA RDX 2008 WITH A RECALLED AIRBAG AND NOONE HAS HELPED ME AS OF 6/9/2016. BACK IN MAY OF 2016, I CALLED ONCE I RECOVERED FROM PNEUMONIA AND THE CORPORATE CUSTOMER RELATIONS GAVE ME A CASE NUMBER: 03496388 AND INSTRUCTED ME TO CALL THE ANNAPOLIS ACURA DEALER AND ASK TO SPEAK TO THE SERVICE MANAGER WHICH I DID SAME DAY AND I LEFT TWO VOICE MAILS NONE OF WHICH WERE RETURNED. TWO DAYS LATER, I CALLED THE SERVICE DEPARTMENT AT THE ANNAPOLIS DEALER AND THE SERVICE TECHNICIAN SAID THAT ONLY PEOPLE IN ENTERPRISE RENTAL CARS WITH THE RECALL WERE BEING HONORED PRESENTLY FOR THE RECALL. I GAVE MY CASE NUMBER AND THE TECHNICIAN FOUND ME IN THEIR SYSTEM AND SUPPOSEDLY WAS GOING TO ORDER THE RECALL PARTS BASED ON MY CASE NUMBER. ON 6/9/2016 I CALLED THE SERVICE DEPARTMENT AT ANNAPOLIS DEALER AND THE SERVICE TECHNICIAN SAID, OH WELL I REALLY DON'T KNOW WHAT HAPPENED TO YOUR PARTS SITUATION. I CALLED BACK AND ASKED TO SPEAK TO THE SERVICE MANAGER AGAIN AND THEY WANTED TO PUT ME IN HIS VOICE MAIL AND I YELLED BACK THAT I'VE ALREADY LEFT HIM MESSAGES TO CALL ME WHICH HE HAS NOT DONE YET SO WHY WOULD I WANT TO LEAVE YET ANOTHER MESSAGE?! I ASKED TO SPEAK TO THE OVERALL DEALERSHIP MANAGER AND WAS INFORMED OH HE'S NOT IN. I CALLED THE CORPORATE ACURA CUSTOMER RELATIONS GAVE THEM MY CASE NUMBER AND THEY TRANSFERED ME TO A DEPARTMENT THAT INFORMED ME THAT THEY DON'T HANDLE THE RECALLS AND THAT THEY WOULD HAVE TO TRANSFER ME TO THE RIGHT DEPARTMENT. I YELLED AGAIN, WHAT IS GOING ON?! I AM BEING GIVEN THE RUN AROUND WITH A DANGEROUS RECALL STILL UNRESOLVED. THESE PEOPLE ARE GOING TO KILL ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873062June 8, 2016
AIR BAGS
2008 ACURA RDX. CONSUMER WRITES IN REGARDS TO LOANER VEHICLE ISSUES WHILE DEALERSHIP REPAIRS DRIVER FRONT AIRBAG INFLATOR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873048June 6, 2016
AIR BAGS
2007 ACURA RDX. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL NOT REPAIRED IN SPECIFIED TIME FRAME AND DEALERSHIP REFUSAL TO PROVIDE A FREE RENTAL VEHICLE UNTIL REPAIRS ARE COMPLETE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872824June 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/02/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871845June 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RDX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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