Acura MDX Complaints (2014)

172 consumer complaints on file.

#10573315March 19, 2014
EQUIPMENT ADAPTIVE/MOBILITY, VEHICLE SPEED CONTROL, SERVICE BRAKES
OUR VEHICLE IS AN ACURA MDX 2014 WITH THE ADVANCE PACKAGE. ONE FEATURE OF THE PACKAGE IS ADAPTIVE CRUISE CONTROL WHICH AIMS TO KEEP THE VEHICLE MOVING AT A STEADY RATE AND AT A SET DISTANCE FROM ANY VEHICLE IN FRONT OF IT. ON SEVERAL OCCASIONS, WHEN VEHICLES IN FRONT OF OURS SLOWS DOWN OR A VEHICLE MERGES FROM ANOTHER LANE IN FRONT OF US (EVEN TRANSIENTLY), INSTEAD OF GRADUALLY BRAKING AND SPEEDING UP, THE ACURA PERFORMS SUDDEN DECELERATION WITH HARD BRAKING EVEN IF THE VEHICLE IN FRONT IS DOING THE SAME SPEED OR GOING ONLY SLIGHTLY SLOWER. AFTER THE HARD BRAKING STARTS, IF THE VEHICLE IN FRONT SPEEDS UP, OUR VEHICLE DOES NOT RECOVER AND START TO ACCELERATE AGAIN. I HAVE A PREGNANT WIFE WHO IS THE MAIN DRIVER OF THE CAR AND I AM CONCERNED THAT THIS PROBLEM WILL CAUSE HER TO BE REAR-ENDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569118March 13, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT STATED THE BACK-UP CAMERA INTERMITTENTLY REMAINED ACTIVATED WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO WAS UNABLE TO PROVIDE A DIAGNOSIS. THE DEALER REFEREED THE CONTACT TO THE MANUFACTURER, WHO OFFERED TO FURTHER INVESTIGATE THE FAILURE AND OTHER ALTERNATIVES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569173March 13, 2014
STRUCTURE:BODY
DRIVER SIDE PASSENGER DOOR IS NOT LOCKING PROPERLY, WE HAVE TO USE THE FORCE LIKE A HEAVY TRUCK DOOR. IT'S NOT SAFE WHEN KIDS ARE SITTING INSIDE. COMPLAINED TO ACURA AND THEY SAY IT'S NOT A BUG, THAT'S HOW THAT DOOR WILL WORK. 10 YEAR DAUGHTER CAN NOT CLOSE THE DOOR ON HER OWN. EVERY TIME DRIVER HAS TO USE MORE FORCE TO CLOSE THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566610March 1, 2014
POWER TRAIN
THIS IS THE SECOND INCIDENT OF UNINTENDED ENGINE REVVING WITH THIS VEHICLE. THIS SECOND INCIDENT OCCURRED AT APPROXIMATELY 4500 MILES. WAS PULLING OUT OF A PARKING SPACE IN "REVERSE" AND CAME TO A COMPLETE STOP WITH MY FOOT FIRMLY ON THE BRAKE PEDAL WHEN, IN AN INSTANT, THE VEHICLE UNEXPECTEDLY REVVED UP WHILE I WAS STILL HOLDING THE BRAKE PEDAL FIRMLY AND THE VEHICLE WAS STILL IN "REVERSE". ALARMED, I IMMEDIATELY PUT THE CAR INTO "PARK". THE TRANSITION INTO "PARK" WAS NOT SMOOTH AND THE ENGINE RPM WENT EVEN HIGHER. IT SOUNDED LIKE ONE THIRD OF FULL THROTTLE. MY WIFE WAS IN THE VEHICLE WITH ME. ONCE IN "PARK", WE PUT DOWN THE WINDOWS TO HEAR HOW LOUD THE ENGINE WAS REVVING. STILL IN "PARK", I ASKED MY WIFE TO WATCH ME STEP ON AND OFF THE BRAKE PEDAL AT LEAST THREE TIMES, BUT THE ENGINE DID NOT RETURN TO IDLE. I THEN KICKED THE ACCELERATOR PEDAL AND THE ENGINE RETURNED TO NORMAL IDLE. ACURA CLIENT RELATIONS HAD A "FIELD REPRESENTATIVE" CHECK MY VEHICLE. FOR THE SECOND TIME, ACURA IS CLAIMING THAT NO PROBLEM CAN BE FOUND WITH OUR VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563537February 8, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM
BRAKE PEDAL GETS REALLY STIFFEN UP AND CAR WON'T START UNLESS I DEPRESS THE BRAKE REALLY REALLY HARD. SEEMS LIKE FAULTY BRAKE SYSTEM. THIS HAPPENS WHEN THE VEHICLE HAS BEEN LEFT SITTING FOR AWHILE. HAPPENING FREQUENTLY NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559440January 11, 2014
VISIBILITY:REARVIEW MIRRORS/DEVICES
THE 2014 MDX IS NOW EQUIPPED WITH A DRIVER'S SIDE MIRROR THAT IS SPLIT VERTICALLY INTO TWO PIECES ONE LARGER AND ONE SMALLER. THE SMALLER MIRROR CREATES THE ILLUSION THAT A PASSING CAR IS CRASHING INTO YOUR VEHICLE. IT IS QUITE DISCONCERTING TO A DRIVER. BOTH MYSELF AND MY SON HAVE HAD THIS EXPERIENCE. IT CAUSES A DRIVER TO REACT TO A DANGER THAT DOES NOT EXIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558344January 3, 2014
POWER TRAIN, SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT STATED THAT WHILE PARKED, ANOTHER VEHICLE SLIGHTLY BUMPED THE CONTACT'S VEHICLE AND CAUSED IT TO ROLL AWAY IN REVERSE AND DOWN A HILL. THE CONTACT'S VEHICLE THEN CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10558147January 2, 2014
SERVICE BRAKES
9 DEC. 2014 BRAKE PEDAL WOULD NOT DEPRESS TO ALLOW STARTING OF VEHICLE. AFTER JAMMING FOOT AGAINST THE "FROZEN" BRAKE PEDAL MULTIPLE TIMES PEDAL DEPRESSED ENOUGH TO ALLOW VEHICLE START. NO FURTHER ISSUES THAT DAY. 10 DEC. 2014 SECOND OCCURRENCE OF EXACT ISSUE AS DESCRIBED ABOVE. 24 DEC. 2014 WHILE DRIVING APPROX. 20 MPH ON AN ICE COVERED ROAD, ATTEMPTED TO APPLY BRAKES IN ORDER TO RETARD VEHICLE SPEED WHILE DESCENDING SLIGHT HILL, BRAKE PEDAL WOULD NOT DEPRESS. AFTER MULTIPLE JAMMING OF FOOT AGAINST BRAKE PEDAL, PEDAL FINALLY DEPRESSED ALLOWING ABS AND BRAKE SYSTEM TO FUNCTION SLOWING VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558058January 1, 2014
ELECTRICAL SYSTEM
THE INCLUDED INFOTAINMENT SYSTEM, WHICH IS NOW PREDOMINANTLY CONTROLLED BY A TOUCHSCREEN, IS INCREDIBLY SLOW, LAGGY, AND DANGEROUS TO OPERATE. THERE ARE MULTIPLE, ONGOING FAILURES WITH THIS SYSTEM - EVERY TIME I ENTER THE VEHICLE. AS HONDA/ACURA HAS REMOVED OR REPLACED PRIMARY-OPERATION BUTTONS (32 OUT OF 41, BY THEIR COUNT), THE MANDATE TO USE THE OTHER OPERATIONAL SYSTEM (TOUCHSCREEN AND JOG-DIAL) HAS INCREASED THE RISK OF SAFETY INCIDENTS, EXACERBATED BY A SLOW USER INTERFACE RESPONSE AND OFTEN-FAILING VOICE CONTROL SYSTEM. MY VEHICLE HAS BEEN IN THE DEALER ONCE, AND HAS BEEN WAITING FOR A SOFTWARE UPDATE FOR FIVE MONTHS. NEW VEHICLES HAVE AN UPDATED SOFTWARE LOAD, BUT ACURA REFUSES TO INSTALL IT. ACURA CLIENT RELATIONS HAS REFUSED TO PROVIDE UPDATES OR A SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555793December 12, 2013
ELECTRICAL SYSTEM, ENGINE
MY BRAND NEW MDX HAS HAD ISSUES WITH MULTIPLE WARNING LIGHTS APPEARING ON THE VEHICLE WHEN STARTING THE ENGINE. THIS INCLUDES CHECK ENGINE WARNING, LANE DEPARTURE WARNING FAILURE, POWER STEERING ISSUE AND POSSIBLY ADDITIONAL WARNINGS. THE VEHICLE DID THIS THE FIRST TIME WHEN I TOOK DELIVERY OF THE VEHICLE AND AT THAT TIME, WAS RESOLVED BY FIXING A LOOSE PLUG. THEN IT DID IT AGAIN WHEN I WAS SUPPOSED TO PICK UP MY VEHICLE FOR A COUPLE MINOR TRIM REPAIRS SATURDAY, DECEMBER 7, 2014. THE VEHICLE IS STILL WITH SERVICE AND THEY HAVE YET TO FIGURE OUT WHAT IS CAUSING THE WARNING LIGHT ISSUE. I WAS ADVISED THAT THEY ARE IN TOUCH WITH ACURA'S TECH LINE ON THIS AND THEY HOPE IT WILL BE RESOLVED SOON. ADDITIONALLY, I COMPLETED FURTHER RESEARCH ON THIS AND NOTED THAT OTHER OWNERS ARE EXPERIENCING SIMILAR PROBLEMS WITH WARNING LIGHTS APPEARING ON THEIR 2014 MDX VEHICLES. HERE IS AN ONLINE REFERENCE THAT I FOUND WHERE OWNERS HAVE POSTED COMMENTS ON THIS: HTTP://WWW.MDXERS.ORG/FORUMS/94-NEW-2014-ACURA-MDX/63666-2014-MDX-ISSUES.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553668November 25, 2013
SERVICE BRAKES
WHEN COMING TO A SUDDEN STOP THE BRAKE LIGHT WILL FLASH ON THE DASHBOARD ACCOMPANIED BY A BEEPING SOUND FOR APPROXIMATELY 3 SECONDS. I HAVE BROUGHT IT INTO THE DEALERS SHIP IN METAIRIE LOUISIANA AND AM TOLD THAT THEY CANNOT DUPLICATE THE PROBLEM. THIS HAS OCCURRED APPROXIMATELY 4 TIMES INTERMITTENTLY OVER THE LAST 3 MONTHS. I AM CONCERNED BECAUSE THE OWNERS MANUAL STATES THE BRAKE SYSTEM IS FAILING OR THE BRAKE FLUID IS LOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550957November 5, 2013
POWER TRAIN
YESTERDAY, AFTER BACKING UP, STEPPING ON THE BRAKE PEDAL AND COMING TO A COMPLETE STOP, SHIFTED INTO "PARK" WITH MY FOOT STILL ON THE BRAKE PEDAL. THE ENGINE UNEXPECTEDLY REVVED UP TO WHAT SOUNDED LIKE FULL THROTTLE! I PUSHED THE IGNITION BUTTON TO STOP THE ENGINE. AFTER THIS ONE INCIDENT, THE CAR HAS FUNCTIONED NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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