Acura MDX Complaints (2014)

172 consumer complaints on file.

#10630001September 2, 2014
ENGINE
HEARING GRINDING/BUZZING SOUND TOWARD LEFT FRONT-SIDE / ENGINE AREA WHEN DRIVING BETWEEN 20+ MILES PER HOUR. THIS NOISE IS INTERMITTENT BUT OCCURS DURING EVERY COMMUTE. NOISE OCCURS QUICKLY THEN GOES AWAY. WHEN DRIVING 2-HOURS IN TRAFFIC, HEARD OVER 30 GRINDING/BUZZING NOISES AT VARIOUS SPEEDS. NOISE CAN BE SUBTLE TO AUDIBLY CLEAR FROM THE BACK-SEAT. THIS HAS BEEN OCCURRING FOR PAST MONTH AND HALF, AND GRINDING / BUZZING NOISE IS AUDIBLE AT EVER COMMUTE. AT FIRST WARRANTY REPAIR, DEALERSHIP SERVICE REP SAID THAT THIS IS COMING A COMMON ISSUE FOR 2014 ACURA MDX AND IT'S A BULKHEAD COVER STRIKERS AND LATCHES ISSUE. REPLACED THE PART WITHOUT FURTHER DIAGNOSIS. TOOK BACK TO DEALERSHIP SECOND TIME AND TEST DROVE WITH MECHANIC. MECHANIC CONFIRMED THE GRINDING / BUZZING NOISE. REPAIR DID NOT FIX THE ISSUE AND GRINDING / BUZZING NOISE IS STILL OCCURRING. FOUND ON YOUTUBE AND ONLINE 2014 ACURA MDX FORUMS THAT OTHER 2014 MDX OWNERS ARE HAVING SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627959August 25, 2014
STEERING
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING FAILED. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND MADE A HIGH PITCHED BUZZING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 11,513.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626428August 19, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2015 (NA) ACURA MDX. WHILE DRIVING 40 MPH, THE PASSENGER SIDE AXLE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619264August 6, 2014
STEERING
HAPPENS MORE OFTEN WHEN EXITING A PARKING SPACE (STEERING TO THE MAX, THEN GOING STRAIGHT) BUT ALSO WHEN WHEN TAKING A SHARP TURN. THE STEERING LOCKS AND MAKES A GRINDING NOISE FOR COUPLE SECONDS MAKING IT VERY HARD TO MANEUVER. THE PROBLEM AS BEEN REPRODUCED AND ACKNOWLEDGE BY DEALER SERVICE, BUT NO FIX HAS BEEN APPLIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614969July 21, 2014
POWER TRAIN
ON JULY 14 2014, WAS DRIVING MY NEW 2014 MDX. SUDDENLY HEARD A NOISE LIKE A FLAT TIRE. I PULLED OVER TO THE SHOULDER AND CHECKED THE TIRES. DIDN'T SEE ANY FLAT. CHECKED THE TIRE GAUGE AND ALL READING GOOD. CONTINUED GOING WHERE I HAD TO GO AND THE NOISE CAME BACK. IT SOUNDED LIKE DUMP,DUMP,DUMP. THE NOISES COME AND GO AT VARIOUS SPEEDS. GOT BACK HOME AND REMOVED THE SPIRE TIRE, MIGHT BE LOOSE. DROVE AROUND THE BLOCK AND STILL HEARD THE NOISE AGAIN. IT?S GETTING DARK AND THE FOLLOWING DAY WAS RAINING. FINALLY GOT GOOD WEATHER. DECIDED TO MOVE THE CAR INTO THE DRIVEWAY AND LOOK UNDER THE CAR. AS I WAS LOOKING I COULD SEE THE LEFT REAR AXLE BOOT WAS TWISTED AND GREASE BLEEDING OUT. I DECIDED TO CRAWL UNDER THE CAR AND SAW THE WHOLE DIFFERENTIAL WAS LOOSE. I COULD SHAKE THE UNIT. AS I LOOK CLOSER, I COULD SEE 3 BOLTS MISSING AND 1 BARELY HOLDING THE DIFFERENTIAL ON THE CHASSE. I CALLED ACURA SERVICE AND TOLD THEM ABOUT MY PROBLEM AND WAS TOLD TO BRING IT IN. CALLED ROADSIDE SERVICE AND HAD THEM PUT IT ON A FLATBED. THE DEALER IS REPLACING THE LEFT AXLE AND BOLTS. I HOPE NOTHING ELSE WILL COME LOOSE AND THIS DIDN'T DAMAGE ANYTHING ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610407July 17, 2014
ELECTRICAL SYSTEM
2014 ACURA MDX. CONSUMER WRITES IN REGARDS TO VEHICLE CUTS OFF WHILE DRIVING AND ELECTRICAL SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE CUT OFF THREE TIMES. ON ONE SEPARATE OCCASION, WHILE DRIVING, THE MULTI-INFORMATION DISPLAY WARNING AND INFORMATION MESSAGES ILLUMINATED ON THE SCREEN. THE MID WAS ROTATING CONTINUOUSLY THROUGH A SERIES OF PROBLEMS, SUCH AS; ENGINE OIL LOW, EMISSION SYSTEM PROBLEM, 12 VOLT BATTERY CHARGING SYSTEM PROBLEMS, ETC. WHEN THE DEALER TRIED TO THE TURN THE STEERING WHEEL, WHILE THE VEHICLE WAS IN IDLE, IT CUT OFF AGAIN. THE DEALER ASSURED THE CONSUMER, HE WOULDN'T HAVE ANY MORE PROBLEMS. HOWEVER, ONE MONTH LATER, THE VEHICLE CUT OFF AGAIN; TWICE. ON JUNE 16, 2014, THE MULTI-INFORMATION DISPLAY WARNING AND INFORMATION MESSAGES ILLUMINATED ON THE SCREEN AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610820July 15, 2014
STRUCTURE:BODY, SEATS
WE RECENTLY PURCHASED (6/25/14) AN 2014 MDX ACURA. WHEN THE CAR IS IN MOTION (AT ANY SPEED) AND DOOR LOCKS ARE ENGAGED IN THE LOCK POSITION, THE DOOR HANDLES OPEN THE DOORS. THERE IS NO WAY TO PREVENT THE PASSENGER SIDE DOOR FROM OPENING IF THE INSIDE HANDLE IS PULLED WHILE THE CAR IS IN MOTION. I CALLED THE DEALER, RESPONSE WAS THAT IS THE DESIGN OF THE CAR, I CONTACTED ACURA CUSTOMER CARE SPOKE WITH [XXX] AND WAS TOLD THE SAME, IT'S THE DESIGN OF THE CAR TO MAKE IT EASY FOR THE PASSENGER AND DRIVER TO EXIT THE CAR. MY CONCERN IS OBVIOUS AND THE CUSTOMER CARE AGENT AGREED, BUT THERE IS NO RECOURSE. IF THE DOOR HANDLE IS PULLED WHILE THE CAR IS IN MOTION THERE COULD BE CATASTROPHIC INJURY OR ACCIDENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609522July 10, 2014
STEERING
ON HIGHWAY GOING DOWNHILL AND CURVES, THE STEERING WHEEL HORRIBLY SHAKES AND VEHICLE FEELS VERY UNSAFE TO DRIVE (WOBBLY). FELT ALMOST LIKE IF BRAKES WERE BAD BUT IT IS NOT THE BRAKE (BRAKES HAVE ALMOST DECENT AMOUNT OF PADS). TIRES ARE GOOD TOO. *TR AFTER THE INCIDENT, EQUIPPED TELESCOPING STEERING WHEEL MAKES LOUD SQUEAKY NOISE WHEN IT IS RETRACTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609594July 10, 2014
ELECTRICAL SYSTEM, STEERING, VEHICLE SPEED CONTROL
DASH WARNING LIGHTS COMING ON : BRAKE PROBLEMS. ABS LIGHT PROBLEMS, HILL ASST. PROBLEM, LANE DEPARTURE WARNING, FRONT COLLISION WARNING, THESE SYSTEM STOP WORKING WHEN DRIVING AT VARIOUS SPEEDS! DEALER CAN'T FIND THE PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607234June 30, 2014
SERVICE BRAKES
ALMOST ONE MONTH AGO I BOUGHT 2014 ACURA MDX, MY FIRST LUXURY VEHICLE, COMING OUT OF NISSAN VEHICLE, THOUGHT I WOULD HAVE A ENJOY THE RIDE, IT ONLY LAST FOR ONE MONTH ONLY WITH AROUND 1065 MILES ON THE ODO-METER. ALL OF SUDDEN WHILE DRIVING, BRAKES STOP RESPONDING, AND ALL SORT OF MESSAGES (LOW BRAKE FLUID, ENGINE STABILITY, LDW) ON MY DASHBOARD. IT COULD HAVE BEEN A LIFE THREATENING SITUATION, WHERE ALL OF SUDDEN VEHICLE STOP RESPONDING TO BRAKE. I HAD TO USE AUX BRAKE TO STOP IT. I WOULD LIKE TO REPORT THIS AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605016June 22, 2014
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE TRYING TO ACCELERATE DURING A LEFT TURN, THE ENGINE COMPLETELY LOST POWER AND THE ACCELERATOR WOULD NOT WORK. ALL ENGINE WARNING LIGHTS CAME ON. WE NEARLY AVOIDED AN ACCIDENT BY COASTING INTO THE CENTER LANE. I HAD TO TURN OFF THE CAR AND RESTART IN ORDER TO GAIN THE ABILITY TO ACCELERATE AGAIN, BUT ALL THE WARNING LIGHTS REMAINED ON. DROVE IT TO THE DEALER, BUT THEY HAVE YET TO BE ABLE TO DETERMINE WHAT THE PROBLEM IS. THIS IS THE 3RD TIME THIS HAS HAPPENED - ALL DURING THE FIRST 5 MINUTES OF DRIVING DURING THE MORNING. THE LAST INCIDENT COULD HAVE RESULTED IN A SERIOUS CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597881June 12, 2014
ENGINE, FUEL SYSTEM, GASOLINE, POWER TRAIN
THIS IS THE FOURTH INCIDENT OF UNINTENDED ENGINE REVVING WITH THIS VEHICLE. THIS FOURTH INCIDENT OCCURRED AT 7121 MILES. WAS IN "REVERSE," POSITIONING THE VEHICLE TO PULL INTO A PARKING SPACE. THE ENGINE SUDDENLY ACCELERATED WHILE I WAS IN "REVERSE" AND MY FOOT ON THE BRAKE PEDAL. HAD TO FIRMLY PRESS ON THE BRAKE PEDAL TO HOLD THE CAR FROM RUNNING INTO PEOPLE AND OTHER VEHICLES BEHIND OUR VEHICLE. SHIFTED INTO "NEUTRAL". THE ENGINE SOUNDED LIKE ONE THIRD OF FULL THROTTLE. I PRESSED ON THE GAS PEDAL AND THE ENGINE RETURNED TO IDLE. MY WIFE WAS WITH ME DURING THIS INCIDENT. SHE WAS WITH ME IN THE VEHICLE DURING THREE OF THESE FOUR SIMILAR INCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597053June 9, 2014
STEERING:ELECTRIC POWER ASSIST SYSTEM, STEERING
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT HEARD AN INTERMITTENT NOISE BEHIND THE DASHBOARD. WHILE MAKING A TURN AT VARIOUS SPEEDS, THE POWER STEERING SEIZED AND CAUSED TEMPORARY LOSS OF CONTROL. INITIALLY, THE DEALER COULD NOT DUPLICATE THE FAILURE. THE DEALER LATER DISCOVERED THAT THE STEERING MOTOR COULD BE THE CAUSE OF THE FAILURE; HOWEVER, THERE WAS NO REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588072May 13, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE BRAKES INDEPENDENTLY ENGAGED. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 1,030.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588085May 13, 2014
ENGINE
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS UNABLE TO RESTART AFTER THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588140May 13, 2014
EQUIPMENT ADAPTIVE/MOBILITY, VEHICLE SPEED CONTROL, SERVICE BRAKES
TRAVELING 65 MPH ON A FREEWAY WITH ADAPTIVE CRUISE CONTROL (ACC) ENGAGED, VEHICLE SUDDENLY BRAKES HARD ON ITS OWN FOR NO APPARENT REASON; DROPPING 10 MPH IN A HEARTBEAT. THE VEHICLE DID NOT PRODUCE A COLLISION WARNING MESSAGE ON THE DASH. THE CARS IN FRONT ON ME WERE WELL BEYOND THE LONGEST 4 BAR RANGE OF THE ACC SO IT WAS NOT DETECTING AND LOCKED ONTO A CAR IN FRONT OF ME. THERE WERE NO CARS ON EITHER SIDE, NO CAR CROSSING IN FRONT OF ME AND THE ROAD WAS FLAT WITH NO OBSTACLES. FORTUNATELY, THE CAR BEHIND ME WAS NOT TAILGATING AS THE SUDDEN DECELERATION COULD HAVE CAUSED A REAR END COLLISION. SUDDEN DECELERATION HAS HAPPENED TWICE DURING THE SIX WEEKS I'VE OWNED THIS VEHICLE. I'VE ALSO NOTICED THAT THE ACC IS INCONSISTENT, OFTEN SLUGGISH, IN RESPONDING TO THE SPEED OF TRAFFIC WHEN IT IS DETECTING A CAR IN FRONT OF ME; CREATING ADDITIONAL HAZARD CONCERNS FOR THE DRIVER. *TR..UPDATED 05-27-15 *BF UPDATED 8/28/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586577May 5, 2014
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THIS IS THE THIRD INCIDENT OF UNINTENDED ENGINE REVVING WITH THIS VEHICLE. THIS THIRD INCIDENT OCCURRED AT 5925 MILES. WAS PULLING OUT OF A PARKING SPACE IN "REVERSE" AND CAME TO A COMPLETE STOP WITH MY FOOT FIRMLY ON THE BRAKE PEDAL WHEN, IN AN INSTANT, THE VEHICLE UNEXPECTEDLY REVVED UP WHILE I WAS STILL HOLDING THE BRAKE PEDAL FIRMLY AND SHIFTING INTO DRIVE. THE VEHICLE JOLTED INTO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577700April 5, 2014
ELECTRICAL SYSTEM
THE PUSH BUTTON IGNITION SWITCH WAS ACCIDENTALLY PUSHED, VERY BRIEFLY, WHILE THE CAR WAS STILL MOVING, WITH THE GEAR SHIFT IN STILL IN DRIVE MODE, THE ENGINE SHUT OFF. THIS COULD RESULT IN SERIOUS INJURIES OR EVEN DEATH IF THE CAR ABRUPTLY CHANGED SPEED, LOSS POWER TO OTHER SAFETY CONTROL SYSTEMS, LOSS POWER TO THE AIRBAGS, OR LOSS POWER TO THE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575317March 28, 2014
SERVICE BRAKES
NORTHBOUND I-95, VERO BEACH, FL EXIT 147. PREPARED TO ENTER DECELERATION LANE AT APPROX. 70 MPH, NO PRESSURE ON GAS PEDAL, VEHICLE BEGAN TO SLOW. IN DECELERATION LANE, ATTEMPTED TO APPLY BRAKES TO FURTHER SLOW VEHICLE, BRAKE PEDAL WOULD NOT DEPRESS. AFTER STOMPING ON BRAKE PEDAL 4-5 TIMES IT FINALLY RELEASED AND ALLOWED THE BRAKES TO FUNCTION. THIS WAS THE SECOND EVENT OF THIS TYPE. FIRST OCCURRING 24 DEC. 2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575224March 27, 2014
ENGINE, WHEELS
I HAVE A MAJOR SAFETY ISSUE WITH MY 6 MONTH OLD MDX (LESS THAN 5000 MILES). THE CAR IS MAKING GRINDING NOISES AND VIBRATES, INTERMITTENTLY. THE DEALER HAS DISMISSED MY CLAIMS AND MADE MINOR MODIFICATIONS WITH INSULATION, AND HOODCLIPS. NOTHING HAS BEEN DONE TO DETERMINE THE CAUSE OF THE PROBLEM AND THEY PRETEND THAT THERE IS NOTHING WRONG, EVEN THOUGH THE SERVICE MANAGER HAS HEARD IT ON MORE THAN ONE OCCASION. THE CARE HAS BEEN BROUGHT TO THE DEALERSHIP FOUR TIMES OVER THE COURSE OF THE PAST 6 MONTHS AND THEY HAVE HELD MY CAR IN SERVICE FOR OVER 30 DAYS. WHEN WE ATTEMPTED TO PICK UP THE CAR LAST NIGHT, THERE WAS NOW A NEW EXTREMELY LOUD NOISE WITH EVERY TIME I ATTEMPTED TO BRAKE. THE ON-DUTY SALES MANAGER HEARD THE NOISE AND INSISTED THAT I LEAVE THE CAR FOR SERVICE. TODAY, THE DEALERSHIP IS REFUSING TO ADDRESS THIS NEW ISSUE, AND STILL IGNORING THE OLD ISSUE, WHICH WAS CAUSED WHILE MY CAR WAS IN THEIR SERVICE DEPARTMENT FOR THE PAST MONTH. THE CAR IS UNSAFE TO DRIVE AND I FEEL TAKEN ADVANTAGE OF BY ACURA. THE DEALERSHIP IS ALSO SAYING "THEIR HANDS ARE TIED." I HAVE ATTEMPTED TO CALL THEIR NATIONAL CUSTOMER SERVICE LINE AND THEY HAVE GIVEN ME THE RUN AROUND, INSISTING THAT ALL OF THEIR SUPERVISORS AND CASE MANAGER ARE IN MEETINGS. HOW DO I ADDRESS THIS ISSUE? PLEASE HELP IN THIS MATTER. IF YOU READ ON-LINE MANY OTHER PEOPLE ARE HAVING ISSUES WITH THE NEWLY REDESIGNED 2014 MDX, PRODUCED AT A NEW ALABAMA PLANT. ACURA NEEDS TO RECALL THIS MODEL, BEFORE PEOPLE ARE KILLED ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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