Acura MDX Complaints (2022)

182 consumer complaints on file.

#11644548February 24, 2025
POWER TRAIN
Front driver wheel has started to spin when power applied from a stop or from a slow roll. Tires are in great condition, further research indicates that this is a typical issue between the transfer case and differential. Splines get stripped and the car essentially becomes 2 wheel drive. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640420February 3, 2025
STEERING
the electric power steering system indicator light came on and the car would not start-- the indicator went off and the car then started--2 weeks later the same issue occurred when i went to start the car this time all indicator lights came on and then the electric power steering system indicator light came on and the car would not start-- after 5 minutes the car started--brought the car in to dealer and they said nothing wrong the indicator light is off--they replaced the battery but the battery was changed only 15 months ago---i googled the issue and it appears many people are having the same issue with no dealer recourse provided for this issue in which the driver can lose steering to the car--
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637309January 21, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: WARNINGS
the last 3 times we had very insignificant snow accumulation, my vehicle dashboard lit up with 6 different warnings, some audible. when you look up the info on them it says the car cannot steer, break, will roll on a hill etc. One warning advises to remove all flammables from the car. I was very nervous and almost towed the car but since I was a mile from home I drove it and brought it to the dealer at 0730 next day. they said nothing was wrong. snow or dirt probably got behind sensor. It has happened two more times in the next 10 days. I keep taking off work and nothing is wrong. The issue is when this happens you cannot change the vehicle to snow mode to drive. this is a safety feature as well as the flashing "brake" warning and audible alarm. I have a [XXX] and [XXX] driver and they do not want to operate this vehicle. Both times it happened again, I took it to the car wash and cleaned every visible camera and sensor to no avail. I am taking it back to the dealer again this Friday but if nothing is wrong with any of these systems then there is something wrong with the cameras because how can someone operate AWD and snow mode when there are these false warnings and how do you know if they aren't false. I don't want to assume each time it's not but 3 times in 10 days and missing work, etc. Plus I am very nervous driving it like this. I reported it to Acura- they said there were no recalls. would not provide info if they have prior complaints. On google, I have found numerous complaints about this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635395January 11, 2025
SUSPENSION, POWER TRAIN
There were two major failures in my vehicle within a couple of weeks. The first was a lower ball joint failure. The passenger side lower control arm was replaced. The second major failure was the transfer case seal on the transmission failed and the transmission is being replaced. The vehicle has been serviced since its new purchase at Acura dealerships.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634048January 4, 2025
SERVICE BRAKES
Vehicle has had 3 instances of a feeling of locking/ seizing and shutter or hesitation during braking at 40 to 65 MPH. Service light appear about brake system which quickly vanishes in less than few seconds same as feeling of the brake seizing also disappears within few seconds. This occurred from initial purchase to date at 21k miles. Vehicle brake system inspected at this service junction 2 years after purchase and at this service at 21k one single brake pad and rotor has worn on right front brake pad to 3mm. Front right Brake rotor also deemed damaged and require changing. Other 3 brakes pads and rotors meaning left front brake pad and rotor and 2 rear brake pads and rotors are in good condition at 8mm. The dealership has issued a finding from their independent warranty inspection people who refute that the brake caliper as deemed as cause of this issue in past cases have now instructed the dealerships to NOT change caliper but just change the brake and rotor affected and to do this at the vehicle owner's expense nonetheless. So the vehicle has has other identified issues with uneven brake wear of the model 2022 MDX Type S. The manufacturer is not acting in good faith to provide safe and reasonable means of addressing this issue. This issue is clearly happening to this particular MDX and now Acura does not want to find the problem and correct it. My brake has worn to 3mm and yet it is not considered a "defective" part that must be at fault? There needs to be an identification of what can be causing this as brakes are one of the major safety components for a vehicle. Acura needs to find out the cause and stop passing the responsibility of correcting an obvious defect onto the consumer with a bandaid. Changing the rotor and brake pad is not the way. The root defect needs to be addressed especially since there is obviously multiple people with same issue with this make and model 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633527January 1, 2025
AIR BAGS, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Airbags: I was driving on interstate five when traffic had come to a slow stop. The vehicle far behind me not paying attention and hit me going at a very fast speed that forced my car into a box truck in front of me. My car was found to be a total loss. Zero airbags were deployed with either impact. The hood completely crunched and dash broke open inside vehicle.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11633182December 30, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SERVICE BRAKES
My vehicle has a battery issue, we replaced the battery twice in two years still the issue might happened again and again. Once the battery start draining energy, everything start blinking and car stops all of a sudden in the middle of the road because of brake assistance problem. All the system errors come up. It is very scary to drive the vehicle with my kids inside. All system in car works with battery. service center told me that this kind of cars needs bigger battery and company only put small batteries in the car. Company don’t put warranty on battery if it is replaced under car warranty. My car is only 33 months old and i have to change battery twice, It might happen again. Please help me to resolve the problem. It looks like factory problem that company do not make sufficient batteries to satisfy the vehicle needs. I have attached the pictures of safety lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622688October 30, 2024
AIR BAGS
The contact owns a 2022 Acura MDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618635October 8, 2024
STEERING
Third time with the same issue. Steering wheel vibrates loudly when retracting. Car has already had the steering column replaced once and issue is still there. Car has less than 16K miles and driven locally only.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614218September 12, 2024
STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
While driving the vehicle and while it was in motion, I received a wave of faults. The power steering, lane departure, brake system, brake hold system, vehicle stability assist, hill start assist, trailer stability, and adaptive cruise control all failed. Consequently, the steering wheel locked completely while the car was in motion. I couldn’t steer at all, and the car was in motion! I informed American Honda and the dealer, who informed me that “they had never heard of such a problem”, and that they were “unable to duplicate the issue” when the tow truck brought it into the shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612858September 5, 2024
ELECTRICAL SYSTEM, STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving when all electronic lights flashed. Rakes steering driver assist lift and towing. Said see dealer Reset after I waited at gas station for 30 min Power steering worked but was hard to control car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608109August 12, 2024
SERVICE BRAKES, UNKNOWN OR OTHER, STEERING
While driving on a major highway, several warning lights, including the brake warning, appeared on the dashboard. Simultaneously, the vehicle lost power steering, making it extremely difficult to steer and creating a hazardous situation for the driver and others on the road. The driver managed to pull over and turn off the vehicle. Upon restarting, the warning lights were gone, and the steering returned to normal. The car was taken to a local Acura dealership, but they couldn’t find any error codes or replicate the issue. After a week of driving without any problems, the car was brought back to the dealership. This time, a district Acura technician recommended replacing the steering rack. The dealership informed us that Acura would disassemble the old steering rack to investigate the issue further and determine if it was the cause. Acura will decide on a recall if enough vehicles are affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605545July 30, 2024
POWER TRAIN
Transmission issue… grinding and not accelerating…. When it is at a stop and moving again .. turning with accelerating.. it moves really slow
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603363July 19, 2024
STEERING
ON FEB 9TH 2024 AS I WAS DRIVING TO WORK THE STEERING WHEEL RANDOMLY LOCKED FORCING ME ACROSS TH EOTHER LANE AND INTO A STONE WALL. HONDA NORTH AMERICA TOOK CONTROL OF THE CAR, REMOVED THE PARTS AND I STILL DO NOT HAVE THE CAR BACK . THEY HAVE OFFERED NO MONEY AND HAVE NOT REPAIRED THE CAR. I FEEL THEY ARE AWARE OF THE PROBLEM AND USED THIS INCIDENT TO TRY TO COVER THE PROBLEM UP AND MAKE IT GO AWAY. I FEAR FOR THE FAMILY OF 4 TRAVELING AND HEADING INTO A DUMP TRUCK.. THIS WAS A VERY SCARY EVENT AND I SEE NO REASON A STEERING WHEEL SHOULD LOCK AND PREVENT THE CAR FROM MAINTAINING CONTROL
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11603258July 18, 2024
STEERING
Steering issue: Car pulls to the right. After the dealership attempted three-repairs in same issue. The dealership re-aligned my car, but still present pulling issue, nothing changed. After the final repair from the dealership, checked tires and alignment at the American Tire. The issue confirmed in Caster and Camber, so re-alignment needed which only Acura could adjust it. The dealership kept saying its cause of road crowning, uneven tires and blamed to the customer had minor rear end accident. Only 24,000miles, no tire wear, also confirmed from American Tires. The car is not normal pulling to the right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601835July 13, 2024
UNKNOWN OR OTHER
Panoramic roof suddenly exploded with no apparent reason while driving around 45 mile per hour. The outside temperature from the gauge was showing 89 degree F. Road was clean and there was no sign of a rock hitting the roof. Luckily all the broken glasses were collected by the sunshade and did not fall inside the cabin where 2 kids were sitting on the second row seats. The broken glass could have seriously injured the driver and the passengers if the sunshade was open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600805July 10, 2024
SERVICE BRAKES, AIR BAGS
The contact owns a 2022 Acura MDX. The contact stated that on two separate occasions while driving at various speeds, the brake warning light illuminated. Additionally, while driving at various speeds on the two occasions, the vehicle experienced phantom braking. The vehicle was taken to a dealer where it was diagnosed that a software update for the side air bag sensors was needed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590212May 22, 2024
SUSPENSION, WHEELS
2022 MDX Type S. So far I have replaced one tire and two rims. Air suspension does not absorb any road hazard. Pot holes or expansion cracks the front end dives into them letting the tires and rims absorb the impact. Thank goodness no high speed loss of tire pressure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582746April 13, 2024
STEERING, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
All safety system alerts appeared while driving on the highway saying there were failures with all of the safety systems. Electronic steering suddenly stopped working and vehicle slowed down forcibly until its stop in the middle of the highway. I had to call roadside assistance to get the car towed to the dealership. ALL ERROR MESSAGES CAME ON, THE VEHICLE ELECTRIC POWER STEERING,VSA , HILL START ASSIST,TRAILER STABILITY ASSIST PROBLEM, COLLISION MITIGATION & VEHICLE KEPT STOPPING ITSELF WHILE DRIVING, ROAD DEPARTURE. LANE KEEPING ASSIST all error messages came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563544January 4, 2024
STEERING, ELECTRICAL SYSTEM, ENGINE
I've recently been in touch with an Acura dealership about my vehicle's wireless charger not working. So shortly after purchase I made my complaint that the wireless charger pad is not charging my phone. They've replaced the pad but still not charging my Samsung ultra 22+ unless the car is parked and sitting still. They've asked me to allow time for researching the issue and taken all the make model details from my phone. Well sadly a few other things recently became noticeable to me as well and I will be following up with the dealership to address them as well as I'm not satisfied with my truck and the many issues I'm experiencing. 1) Jerked when coming to a stop to reverse into my driveway 2) A loud Thud noise could be heard inside my truck although I had the radio on when switching from park to drive or drive to park. 3) Car stopped kind of midway when reversing jerking me in the process leaving me wondering why or what was going on. 4) Engine would rev to 7000rpm even though I was going less than 45 mins per hour....just baffling honestly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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