Acura MDX Complaints (2002)

205 consumer complaints on file.

#10289332October 22, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 ACURA MDX REQUIRED A TRANSMISSION REPLACEMENT FOLLOWING A RAPID DECELERATION OF VEHICLE ON HIGHWAY. LUCKILY AVOIDED COLLISION BY OTHER VEHICLES. CODES ON DIAGNOSTIC INDICATED TRANS REQUIRED REPLACEMENT AT 136,000 MILES. TO KEEP VEHICLE SAFE, I HAVE PAID 4,000 ++ DOLLARS TO REPLACE. THANKFULLY ACCIDENT DID NOT FOLLOW WITH THE RAPID DECELERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288547October 15, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
ON OCTOBER 13, 2009, AT ABOUT 12:45, I PROVIDED MY 2002 ACURA MDX TO JERRY DAMSON ACURA, HUNTSVILLE, ALABAMA FOR THE '82,500 MILE SERVICE'. AT ABOUT 1:15 I RECEIVED A CALL FROM THE SERVICE DEPARTMENT STATING THAT TWO ENGINE MOUNTS WERE BROKEN. THE PRICE WOULD BE ABOUT $500. ALTHOUGH I WAS CONCERNED HOW ENGINE MOUNT FAILURES COULD HAPPEN ON A VEHICLE WITH THIS MILEAGE, I AGREED TO HAVE IT REPAIRED FOR OBVIOUS SAFETY REASONS. LATER THAT DAY I DISCOVERED OTHER COMPLAINTS ON THE INTERNET FOR BROKEN ENGINE MOUNTS FOR THIS VEHICLE. WHEN I ARRIVED AT JERRY DAMSON ACURA TO PICK IT UP, I ADVISED THE SERVICE PERSON THAT I FELT ACURA SHOULD PAY FOR THIS. THE ACURA SERVICE MANAGER, GIL WILLIAMS, WAS CALLED-IN TO DISCUSS THIS PROBLEM WITH ME. HE STATED THAT THEY/ACURA WOULD NOT PAY FOR THIS. I ASKED HOW A FAILURE OF THIS NATURE COULD HAPPEN AT THIS MILEAGE. AFTER SOME DISCUSSION HE STATED THAT THE CATALYTIC CONVERTER IS LOCATED NEAR THESE PARTICULAR ENGINE MOUNTS AND CONTRIBUTES TO INCREASED TEMPERATURE IN THE AREA, RESULTING IN FAILURE OF THESE ENGINE MOUNTS. HE FURTHER STATED THAT HE HAD PREVIOUSLY DISCUSSED THIS PROBLEM WITH ACURA AND THEY ADVISED HIM TO 'SELL IT AS A MAINTENANCE ITEM'. I STATED THIS WAS AN OBVIOUS DESIGN DEFECT THAT ACURA OR JERRY DAMSON SHOULD PAY FOR. HE SAID THEY WOULD NOT. I ASKED HIM TO ELEVATE THIS TO THE JERRY DAMSON GENERAL MANAGER. HE REFUSED TO DO THAT. HE PROVIDED ME WITH THE PHONE NUMBER FOR 'ACURA CLIENT SERVICES', HE WOULD DO NOTHING ELSE. I RELUCTANTLY PAID FOR THIS BROKEN ENGINE MOUNTS REPAIR AT $483 IN ORDER TO RETRIEVE THE VEHICLE. IT IS A LOGICAL DEDUCTION THAT THE BROKEN ENGINE MOUNT PROBLEM IS A DESIGN DEFECT SINCE HE ADMITTED THE CATALYTIC CONVERTER'S PROXIMITY TO THE ENGINE MOUNTS CONTRIBUTES TO THIS EARLY FAILURE. IT'S THEREFORE CLEAR THAT THIS REPAIR COST SHOULD BE BORNE BY ACURA/JERRY DAMSON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286843October 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE SUV WAS DRIVEN AROUND 5 MILES, AND THEN SUDDENLY WOULD NOT ACCELERATE IN THE MIDDLE OF FAST MOVING TRAFFIC. THE ENGINE RPM WAS SHOWING MUCH HIGHER THAN NORMAL (WITH HIGH ENGINE NOISE), BUT THE SUV WASN'T MOVING INTO HIGHER GEAR. THIS SUDDEN SLOW MOVING CAR IN MIDDLE OF FAST MOVING TRAFFIC COULD HAVE CAUSED AN ACCIDENT. AMOCO CHECKED THE TRANSMISSION, AND SAID THE OIL LEVEL WAS FINE, BUT PART OF THE OIL WAS "BURNT". THE TRANSMISSION IS BEING REBUILT BY AAMCO. THE SUV IS 8 YEARS OLD AND LOW MILEAGE - 63K MILES, AND WELL MAINTAINED. TRANSMISSION OIL WAS REPLACED 5 MONTHS BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286292October 5, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
A MONTH OR SO AGO I NOTICED THE VEHICLE WASN'T SHIFTING AS SMOOTHLY AS IT SHOULD. THAT WAS FOLLOWED SHORTLY THEREAFTER BY THE TRANSMISSION SLIPPING OUT OF GEAR BRIEFLY. THEN, RECENTLY, AS I WAS MERGING INTO FREEWAY TRAFFIC THE VEHICLE WOULDN'T SHIFT OUT OF A LOWER GEAR AND I WAS FORCED TO PULL TO THE SHOULDER TO AVOID BEING HIT FROM BEHIND. I SAT THERE UNTIL TRAFFIC CLEARED AT WHICH TIME I WAS ABLE TO SLOWLY CONTINUE DOWN THE ROAD. THE TRANSMISSION THEN SHIFTED CORRECTLY. I BELIEVE THIS TO BE A SERIOUS SAFETY CONCERN, AND IN LIGHT OF ALL ELSE I HAVE READ REGARDING TRANSMISSION ISSUES WITH ACURA MDX'S, SOMETHING NEEDS TO BE DONE ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278293July 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY TWO SONS (17 AND 18) WERE DRIVING MY ACURA MDX 2002 ON A HIGHWAY 45 MILES FROM HOME WHEN THE REVS STARTS GOING OUT OF CONTROL WHEN THE VEHICLE WAS DRIVEN OVER 40 MPH. THEY HAD TO BE TOWED BACK BY AAA AND I HAVE HAD TO HAVE THE TRANSMISSION CHANGED AT 121K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278083July 23, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL*THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT HAS EXPERIENCED MULTIPLE FAILURES WITH THE VEHICLE SHIFTING INTO NEUTRAL. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WILL SHIFT INTO NEUTRAL. THE VEHICLE WILL THEN RESUME NORMAL OPERATION AND DRIVE IN THE CORRECT GEAR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DETERMINED THAT THE TORQUE CONVERTER IN THE TRANSMISSION FAILED. THE CONTACT IS IN THE PROCESS OF GETTING THE VEHICLE REPAIRED. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THERE WERE NO RECALLS. THE CONTACT WAS ADVISED TO FILE A CLAIM FOR GOOD WILL WITH THE MANUFACTURER. SHE FILED A GOOD WILL COMPLAINT WITH THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD COVER HALF OF THE REPAIR COST; HOWEVER, THE 105,000 MILE SERVICE WOULD HAVE TO BE PERFORMED AT THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277489July 20, 2009
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL*THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THERE WERE RECALLS ON HIS VEHICLE TO REPLACE THE TIMING BELT AND THE WATER PUMP. NHTSA CAMPAIGN ID NUMBER 02V226000 (ENGINE AND ENGINE COOLING:ENGINE) WAS REFERENCED. THE DEALER STATED THAT THEY REPLACED THE WATER PUMP AND THE TIMING BELT, BUT COULD NOT PROVIDE THE REPAIR DATE. THE MANUFACTURER STATED THAT THE REPAIR WAS COMPLETED, BUT COULD NOT PROVIDE A DATE AS WELL. THE CONTACT IS EXPERIENCING ISSUES WITH HIS VEHICLE AND WANTS TO KNOW WHEN IT WAS REPAIRED. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259797February 24, 2009
STRUCTURE:FRAME AND MEMBERS, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT NOTICED THAT WHENEVER THE SPEED REACHED BETWEEN 20-35 MPH, THE GEARS WOULD STICK. IN ADDITION, THE CHECK ENGINE INDICATOR BEGAN ILLUMINATING ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IMMEDIATELY FOLLOWING THE REPAIR, THE GEARS BECAME EVEN MORE DIFFICULT TO SHIFT THAN BEFORE THE REPAIR WAS PERFORMED. THE VEHICLE WAS DRIVEN BACK TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE FOLLOWING DAY, WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN SMOKING FROM THE REAR AND ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED AND WAS TOWED TO THE NEAREST ACURA DEALER. THE CONTACT WAS INFORMED THAT THE INTERMEDIATE BRACKET FAILED, WHICH CAUSED THE TRANSMISSION TO FAIL. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD ISSUE A NEW TRANSMISSION, BUT WERE NOT LIABLE FOR THE REPAIRS FOR THE INTERMEDIATE BRACKET. THE CURRENT MILEAGE WAS 61,900 AND FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10259367February 19, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 ACURA MDX TRANSMISSION FAILURE AT 109100 MILES, EXTEND WARRANTY EXPIRED @ 108,462 MILES. THERE WAS A RECALL FOR THE TRANSMISSION THAT REQUIRED ACURA SERVICE DEPARTMENT TO DO AN INSPECTION, BUT THERE HAVE BEEN COUNTLESS TRANSMISSION PROBLEMS WITH THIS MODEL VEHICLE. THE REPLACEMENT COST IS $4400 WHICH IS WHAT THE DEALERSHIP IS CHARGING ME. IT SEEMS CHEAPER TO BUY ANOTHER VEHICLE. THERE HAVE TO HAVE BEEN THOUSANDS OF OTHERS ON YEAR MODELS 2001-2005 ACURA MDX SUVS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259229February 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION ON OUR 2002 ACURA MDX IS GOING OUT. OUR TRANSMISSION ON OUR 2001 MDX WENT OUT LAST YEAR. WE ALSO HAVE A 2002 HONDA ACCORD AND THE TRANSMISSION IS GOING OUT ON THAT ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254252January 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
RECALL NHTSA CAMPAIGN ID NUMBER 04V176000, RELATING TO MOTOR VEHICLE SAFETY, WAS ISSUED FOR OWNER'S VEHICLE. RECALL WAS FOR DEFECTIVE ACURA MDX TRANSMISSION. ACURA FAILED TO NOTIFY OWNER OF TRANSMISSION RECALL, EVEN THOUGH OWNER HAS LIVED AT SAME ADDRESS FOR NEARLY TEN YEARS. ACURA'S RECORDS CONFIRM THAT ACURA FAILED TO NOTIFY OWNER OF TRANSMISSION RECALL. OWNER DISCOVERED TRANSMISSION RECALL ON NHTSA WEBSITE IN 2008. OWNER BROUGHT VEHICLE TO AUTHORIZED ACURA DEALER IN OCTOBER OF 2008 FOR REPAIR OF DEFECTIVE RECALLED TRANSMISSION. ACURA DEALER DETERMINED THAT OWNER'S TRANSMISSION WAS DEFECTIVE AND REQUIRED REPLACEMENT. ACURA DEALER ESTIMATED COST TO REPLACE OWNER'S TRANSMISSION AT $5,500.00. ACURA REFUSED TO PROVIDE ANY FREE OF CHARGE REPLACEMENT SERVICE OR REPAIR TO RECALLED DEFECTIVE TRANSMISSION. OWNER'S VEHICLE HAS REMAINED ON PREMISES OF THE AUTHORIZED ACURA DEALER SINCE OCTOBER OF 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251498December 11, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT HIS VEHICLE WOULD NOT SHIFT INTO GEAR. ON 12/12/08, ACURA HEADQUARTERS REFUSED TO PAY OR HELP PAY FOR THE MAJOR WORK ON THE TRANSMISSION COST OF APPROXIMATELY $4,000+. THE DEALER CONFIRMED THAT THE RECALL WORK WAS DONE ON JUNE 2, 2004; HOWEVER, THEY DIDN?T STATE WHAT WAS DONE. THEY WILL NOT PROVIDE ANY PROOF IN WRITING. THE CARFAX REPORT ALSO DOES NOT LIST THAT THERE WAS A RECALL ON THE TRANSMISSION OR ANY RECALL WORK WAS PERFORMED. TWO ACURA DEALERS HAD THE VEHICLE IN THEIR POSSESSION (CORPORATE CAR) WHEN THE RECALL WAS ANNOUNCED AND CANNOT PROVIDE PROOF THAT THE WORK WAS DONE. THE VEHICLE HAS CURRENTLY EXPERIENCED TOTAL TRANSMISSION FAILURE. NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION) WAS REFERENCED. SINCE THE CONTACT IS THE SECOND OWNER OF THE VEHICLE, THE DEALER STATED THAT A NEW OIL JET KIT WAS PREVIOUSLY INSTALLED; THEREFORE THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. HE WOULD LIKE TO SPEAK WITH AN INVESTIGATOR CONCERNING THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250731December 4, 2008
AIR BAGS, SEATS
I OWN A ACURA MDX 2002 MODEL, THE TRANSMISSION HAD FAILED BUT THE DEALER REPLACED IT AT NO COST TO ME. NOW THE SRS AIR BAG LIGHT CAME ON AND WILL NOT GO OFF. I WAS SEARCHING FOR OTHER COMPLAINTS FOR SRS LIGHT STAYING ON AND FOUND AN OWNER HAVING THE SAME PROBLEM. ALSO, THE REAR DUAL SEAT WILL NOT FOLD, SO I CALLED A LOCAL REPAIR SHOP WHO SPECIALIZES IN ACURA, HE MENTIONED THAT THE MDX HAS A HISTORY OF THE BACK SEAT LATCH BREAKING DOWN. WANTED TO KNOW IF THERE HAS BEEN ANY RECALLS ON THE SRS LIGHT ON THE DASH AND THE BACK SEAT LATCH BREAKING DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249318November 19, 2008
ENGINE AND ENGINE COOLING
EARLY REPLACEMENT FAILURE/NEED FOR MOTOR MOUNTS IN 2002 ACURA MDX WITH UNDER 70,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248661November 13, 2008
ENGINE AND ENGINE COOLING
MOTOR MOUNT FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248449November 11, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE ABRUPTLY DOWNSHIFTED ALMOST THROWING DRIVER THROUGH WINDSHIELD TRAVELING AT APPROX 30 MPH. IMMEDIATELY BROUGHT TO DEALER WHERE THE DOWNSHIFTING OCCURRED 3-4 MORE TIMES ON THE 6 MILE DRIVE TO DEALER. DETERMINED BY DEALER TO BE TRANSMISSION FAILURE. ALL SERVICING FOR TRANSMISSION WAS DONE IN A TIMELY MANNER INCLUDING 2004 RECALL SERVICE WHERE JET KIT WAS INSTALLED. DEALER COVERING ALL COSTS OF REPLACEMENT EXCEPT $500 OUT OF POCKET EXPENSES AND PROVIDING A 3YR/36,000 MILE WARRANTY ON REPAIR. HAD THIS FAILURE OCCURRED ON A BUSY HIGHWAY A SEVERE ACCIDENT WOULD HAVE BEEN HIGHLY LIKELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248130November 3, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 ACURA MDX HAS HAD THE TRANSMISSION REPLACED TWICE AND IT NEEDS ANOTHER TRANSMISSION NOW. *NJ THE TRANSMISSION TEMPERATURE LIGHT ILLUMINATED AND THE TRANSMISSION WOULD SLIP BEFORE TAKING OFF. THE TRANSMISSION WAS REPLACED DUE TO AN INTERNAL FAILURE OF THE CLUTCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242493September 16, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 MDX PURCHASED AS A CERTIFIED PRE-OWNED WITH 37K MILES. AT 55K MILES REPORTED TO DEALER A RUMBLING SOUND COMING FROM UNDER VEHICLE. DEALER TEST DROVE THE CAR AND FOUND NOTHING. AT 65K MILES COMPLAINED ABOUT THE SAME THING, THEY FOUND NOTHING AND SUGGESTED TRANSMISSION FLUID CHANGE AND VTM FLUID CHANGE. I PERFORMED BOTH SERVICES. NOW AT 82K MILES CHECK ENGINE LIGHT AND VTM4 LIGHT COME ON, I TAKE IT TO THE DEALER AND THEY FOUND THE TRANSMISSION TO BE BAD. TRANSMISSION WILL BE REPLACE ON MONDAY THE 22ND OF SEP UNDER WARRANTY. WILL TRADE CAR AFTER THEY FIX IT BECAUSE I DON'T TRUST IT ANYMORE, JUDGING FROM ALL THE PROBLEMS EVERYONE SEEMS TO HAVE WITH 2002. ACURA SHOULD PAY FOR EVERYONE'S PROBLEMS REGARDING TRANSMISSION/ MOTOR MOUNTS FOR MODEL YEAR MDX 01-02. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240006August 27, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE TRANSMISSION SHIFTED INTO SECOND GEAR WITH MUCH DIFFICULTY. THE VEHICLE IS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE DEALER STATED THAT THE TRANSMISSION WAS DISCOLORED. THEY ARE CURRENTLY ATTEMPTING TO REMEDY THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238702August 18, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE AT 69,000 MILES AFTER BEING RECALLED AT 25,000 MILES. CAR TRANSMISSION LOCKED UP WHILE DRIVING DOWN THE HIGHWAY ALMOST LEADING TO A CRASH. CAR SLIPS WHEN SHIFTING GEARS NOW AND WILL LOCK UP REGULARLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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