Acura MDX Complaints (2014)

172 consumer complaints on file.

#10871670May 31, 2016
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
RECENTLY FACED A SITUATION WHERE I WAS TRAVELING ON A FREEWAY @ 65-70 MPH AND SUDDENLY SUV FLASHED A FCW( FORWARD COLLISION WARNING SYSTEM) . I HAD TO APPLY THE BRAKES IN THE MIDDLE OF THE FREEWAY FEARING AN ACCIDENT. IT MAY HAVE CAUSED US TO TO GO INTO A CRASH WITH A CARS COMING FROM BEHIND . NHTSA HAS TO LOOK INTO THIS FEATURE. THERE IS SOME PROBLEM WITH THE SENSORS OF FCW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871146May 27, 2016
ENGINE
THE VEHICLE THAT I USE FOR DAILY COMMUTE, ACURA MDX, HAD A BREAK DOWN ON 5/16/16. IT WAS LATER TOWED TO THE ACURA DEALERSHIP ( SUBURBAN ACURA ). THE CAUSE OF THE BREAKDOWN WAS DIAGNOSED AS OVERHEATING OF THE ENGINE DUE TO TAMPERING. ALSO, THE VEHICLE WAS AT THE SAME DEALERSHIP ON 4/23/16 WHEN NO PROBLEM WAS NOTICED. MY VEHICLE IS ALWAYS PARKED IN A SECURE LOCATION AT WORK ( MONITORED BY VETERANS POLICE AT THE VA HOSPITAL ) AND AT HOME IN A SECURE GARAGE. I ASKED THE VA POLICE IF THERE IS A POSSIBILITY OF TAMPERING AT WORK AND I HAVE BEEN TOLD THAT THEY WOULD HAVE NOTICED IT SINCE THE AREA IS UNDER VIDEO SURVEILLANCE. I STRONGLY SUSPECT THAT THE SUV WAS COMPROMISED ( TAMPERED / DAMAGED ) DURING ROUTINE MAINTENANCE WHEN IT WAS AT THE DEALERSHIP PRIOR TO THE BREAKDOWN AND THE DEALER IS TRYING TO DEFLECT THE ISSUE BY CITING TAMPERING AS THE CAUSE. WHEN ASKED IF THIS WAS POSSIBLE, ACURA CUSTOMER SERVICE ( MRS APRIL AT 800-382-2238 EXT 115239 ) & THE DEALERSHIP ( SUBURBAN ACURA, FARMINGTON HILLS, MI )DENY THIS BY VERBALLY STATING THAT " ENGINE HEATING DUE TO THIS KIND OF TAMPERING WOULD RESULT WITHIN LESS THAN 5 MILES OF DRIVING AND I WOULD HAVE NOTICED IT ON THE DAY THE SUV LEFT THE DEALERSHIP WHEN IT WENT FOR ROUTINE MAINTENANCE" I FAIL TO UNDERSTAND HOW I COULD DRIVE MORE THAN 20 MILES TO WORK OR BACK HOME IF TAMPERING DID HAPPEN AT EITHER WORK OR AT HOME. TAMPERING OF THIS KIND APPARENTLY IS ONLY POSSIBLE WITH SPECIAL INSTRUMENTATION AND I FAIL TO UNDERSTAND WHY ANYONE WOULD DO THIS. THE OTHER ISSUE WE SUSPECT IS IF THERE IS A DEFECTIVE PART ( FROM ACURA ) AND THEY ARE UNWILLING TO ADMIT IT TO AVOID LIABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852576March 30, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
FORWARD COLLISION WARNING (FCW) SYSTEM: SOMETIMES GOING ON A SMOOTH ROAD FCW ACTIVATES ALL OF A SUDDEN AND FLASHED IN THE DASHBOARD WITH AN ALARM. YOU HAVE TO PRESS BRAKES IN ORDER TO ENSURE THAT YOU ARE GETTING INTO AN ACCIDENT. ACURA NEED TO FIX THIS WARNING SYSTEM AND ENSURE ITS MORE RELIABLE. BRAKES AND ROTORS ARE WARPED AT 13000 MILES. WENT TO DEALER AND THEY TOLD THAT IT NEEDS RESURFACING. CONTINUOUS WHISTLING NOISE FROM ENGINE WHEN YOUR FOOT IS ON GAS AND WHEN ITS OFF IT STOPS. ACURA HASN'T BEEN ABLE TO FIGURE OUT WHERE IS THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838616February 26, 2016
UNKNOWN OR OTHER
SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVING APPROXIMATELY 70 MPH ON INTERSTATE 40 IN MEMPHIS, TN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816966December 30, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE DRIVING APPROXIMATELY 30 MPH ON A SNOWY DAY, THE VEHICLE SLID ACROSS THE INTERSECTION AND CRASHED INTO A GUARDRAIL. THE FAILURE IMPACTED THE FRONT DRIVER SIDE, BUT ONLY THE PASSENGER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE FRONT PASSENGER SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT STATED THAT THE VEHICLE WAS IN GOOD SHAPE. THE FAILURE MILEAGE WAS 30,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10694548December 14, 2015
EQUIPMENT
2014 ACURA MDX. CONSUMER WRITES IN REGARDS TO DEFECTIVE VOICE CONTROL SYSTEM. *SMD THE CONSUMER STATED THE VOICE CONTROL SYSTEM DUD NOT UNDERSTAND HIS VOICE OR HIS WIFE'S VOICE. THE DEALER COULD NOT EXPLAIN THE CONTROL FEATURES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809762December 11, 2015
SERVICE BRAKES
DROVE THE VEHICLE (22,000 MILES) ON THE HIGHWAY THROUGH DEATH VALLEY IN SEPTEMBER WITH TEMPERATURE ABOUT 105 F. ON THE DOWNWARD SIDE OF A PASS ON HWY 395 AND WAS DRIVING ABOUT 45 MPH, CAME INTO A VIEW AREA AND USED THE BRAKES. THE VEHICLE VIOLENTLY SHOOK WITH A LOUD NOISE ENGAGED ALSO USED THE EMERGENCY BRAKE AND IT CONTINUED TO ROLL FORWARD. I DID GET IT STOPPED AND IT SAT FOR ABOUT 15 MINUTES WHILE I WAS OUT TAKING PICTURES. GOT BACK IN AND SLOWLY STARTED DOWN THE ROAD AND THERE WAS A VERY SMALL FEEL OF VIBRATION WITHIN THE NEXT 10 MINUTES AND THEN IT WAS NORMAL AGAIN. SINCE IT WASN'T AN IMMEDIATE ISSUE AFTER I GOT BACK DIDN'T IMMEDIATELY TAKE IT TO THE DEALER AS IT WASN'T BEEN USED. THE DEALER IS 115 MILES AWAY SO IT TAKES A SCHEDULE TO TURN IT IN. ON 3 DECEMBER DID TAKE IT IN AND REPORTED THE PROBLEM THEY CAME UP WITH THE PROBLEM AS BRAKE PULSATION WITH ROTORS THAT NEED TO BE RESURFACED. WHAT OCCURRED WAS MORE THAN PULSATING BRAKES SINCE IT HAS NOT HAPPENED AGAIN AND IF IT WAS JUST THAT IT SHOULD STILL STOP, AS NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807376November 30, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
FIRST, I HAVE HAD THE VEHICLE FOR A LITTLE OVER A YEAR. I HAVE DRIVEN TO FLORIDA AND NC WITHOUT ISSUE. TODAY WILL BE THE 4TH TIME TAKING MY CAR TO THE ACURA DEALERSHIP IN LESS THAN 3 MONTHS. TODAY THE CAR STARTED TO KICKBACK WHEN I REACH 20MPH. ALSO, AT 80MPH THE CAR IS JERKY WHEN I ACCELERATE OR DECREASE AND GO AGAIN. ALSO WHEN I RELEASE THE GAS, THE SPEED DECREASES QUICKLY AS OPPOSED TO GRADUALLY. AROUND 60MPH THE CAR TENDS TO HAVE A SLIGHT JERK WHICH IVE NOTIFIED ACURA BUT THEY SAID I NEED A WHEEL ALIGNMENT WHICH IVE DONE. THE ISSUE PRIOR WAS ALL THE LIGHTS IN THE DASH CAME ON THE THE DRIVE FUNCTION WAS ALMOST PAUSED WHILE THE VEHICLE WAS IN MOTION. ACURA CLAIMED THE ISSUE WAS MINOR YET I AM GOING AGAIN TODAY. PRIOR TO THAT ISSUE, SOMETHING NEAR THE TIRES WAS SCRATCHING OR SOMETHING WHICH THEY CLAIMED THE ISSUE WAS FIXED. WHAT LED ME TO THE DEALERSHIP THE FIRST TIME WAS THE VEHICLE WAS JERKY AT DIFFERENT TIMES WHILE ACCELERATING. ACURA PERFORMED A SOFTWARE UPGRADE WHICH FIXED THE ISSUE FOR A COUPLE DAYS. AT SOME POINT, THE VEHICLE NEEDS TO BE RE-ASSESSED AND POSSIBLY TOTALED OUT OR SOMETHING. I HAVE 3 KIDS AND ALWAYS ON THE RUN. I USED TO TRUST ACURA AND THE RELIABILITY BUT THE ISSUES SEEM TO GET WORSE AND WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790378November 14, 2015
ENGINE
VEHICLE HAS 25K MILES. WHILE DRIVING A LOW SPEEDS THE CAR STALLS OUT AND THEN ACCELERATES FORWARD CAUSING US TO HIT THE BREAKS. I HAVE HAD VERY CLOSE CALLS WITH ACCIDENTS DUE TO THE STALLING AND UNCONTROLLED ACCELERATION. THE DEALER STATES THERE IS NOTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781177October 9, 2015
SUSPENSION
EXPERIENCED A HUMMING AND REVVING SOUND COMING FROM UNDER RIGHT SIDE OF THE HOOD. IT OCCURRED WHEN ACCELERATING FROM 35 MPH AND WOULD GET LOUDER. THE SOUND DECREASED WHEN DECELERATING FROM 35. I TOOK IT TO THE DEALER AND THEY DIAGNOSED A FAULTY RIGHT WHEEL BEARING. FORTUNATELY THE VEHICLE WAS STILL UNDER WARRANTY. I DID NOT EXPERIENCE ANY ACCIDENTS, HIT ANY POT HOLES, OR CURBS PRIOR TO THIS INCIDENT. THIS WAS COMPLETELY AN UNKNOWN CAUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775421September 23, 2015
EQUIPMENT
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V417000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763772September 15, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
I BOUGHT 2014 ACURA MDX BRAND NEW AND AFTER 2000 MILE A NOISE CAME OUT FROM ENGINE I WENT DEALER THEY ORDERED THE PART AND FIXED AND THE SAME PROBLEM HAPPENED AFTER 5000 MILES. I HAVE LOTS OF HEADACHES SINCE I BOUGHT THIS CAR. THE SUSPENSIONS ARE VERY BAD EVEN WHEN I BOUGHT IT FROM THE DEALER AS A FIRST DAY. AND NOW I HAVE ALL LIGHTS ON SUCH AS BATTERY, BRAKE, HILL STABILITY PROBLEM, STEERING WHEEL PROBLEM, ENGINE EMISSION STABILITY PROBLEM WRITING, SHOWN ALL WHEEL DRIVE PROBLEM. WHENEVER I GO TO DEALER THEY RESET THE SIGNS AND SAY ITS OK NOW. THEY CHARGE ME BUT AFTER A WHILE AGAIN HAPPENS AND THIS TIME SAYING DIFFERENT PROBLEM.. REALLY HAS TOO MUCH PROBLEM. SUSPENSIONS AND BRAKE A WORST. NOW I AM AFRAID TO DRIVE THIS CAR WITH MY LITTLE BABY AND FAMILY. 100% I BELIEVE CAR STOPS IN MIDDLE OF THE WAY.. ITS VERY DANGEROUS. . PLEASE INFORM ACURA BECAUSE THEY AREN'T CAREENING AND ESPECIALLY EVERY NEW MDX DRIVERS HAVE PROBLEMS WITH THIS BRAND NEW EXPENSIVE CARS. THANK YOU VERY MUCH FOR YOUR TIME AND UNDERSTANDING US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761773September 5, 2015
ENGINE, STRUCTURE:BODY, UNKNOWN OR OTHER
SHORTLY AFTER I PURCHASED THIS VEHICLE IN 2013, I NOTICED THAT THEIR WAS A LOUD VIBRATION COMING FROM THE FRONT RIGHT DRIVER'S SIDE NEAR THE WHEEL WELL WHEN DRIVING AT SPEEDS BETWEEN 30 - 45 MPH. THIS VIBRATION WOULD OCCUR INTERMITTENTLY. WHEN I TOOK THE VEHICLE BACK IN TO THE ACURA DEALERSHIP, IT WAS STATED THAT THEY COULD NOT DUPLICATE THE ISSUE. TWO YEARS LATER, THE ISSUE IS STILL OCCURRING AND THE DEALERSHIP "CAN'T DUPLICATE". ADDITIONALLY, NOTICED THAT THERE WAS BUBBLING OF THE FRONT GRILL CHROME PAINT. LATER IT BECAME APPARENT THAT THE LEFT FRONT PASSENGER WINDOW PANELS WERE WARPED. DIDN'T MAKE TOO MUCH OF A FUSS ABOUT EITHER ISSUE, BUT IN THE SUMMER OF 2015, WHILE RUNNING MY CAR THROUGH A CAR WASH, THE PANEL POPPED OFF AND BEGAN FLAPPING IN THE WIND. RETURNED VEHICLE TO DEALERSHIP AND THE WINDOW PANEL WAS REPLACED. AT THIS TIME, I ALSO INFORMED THEM THAT THE VEHICLE HAD BEGUN TO START EXHIBITING ISSUES UPON ACCELERATION LIKE IT WAS STRUGGLING TO GAIN POWER. YOU COULD ALSO SEE THE RPM INDICATOR BEGAN TO FLUCTUATE WHEN THIS ISSUE OCCURRED. THIS WAS ALSO HAPPENING BETWEEN 30-45 MPH. DEALER PERFORMED A DIAGNOSTIC AND SAID THAT THEY WERE UNABLE TO LOCATE ANY ISSUES. DRIVING THE VEHICLE DOES NOT FEEL SAFE. I AM AFRAID THAT IT WILL LOSE POWER WHILE I AM DRIVING AND CAUSE AN ACCIDENT. I HAVE OWNED MULTIPLE ACURAS AND THE QUALITY OF THIS VEHICLE IS BY FAR THE WORST OF ANY VEHICLE THAT I HAVE EVER OWNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759674August 27, 2015
UNKNOWN OR OTHER
KEYLESS FOB NOT RECOGNIZED AND LOCKED ME OUT OF CAR WITH FOB IN THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759830August 27, 2015
SERVICE BRAKES
OUR 2014 ACURA MDX'S BRAKE ROTORS HAD TO BE RESURFACED AFTER ONLY 13,000 MILES. THE MECHANIC AT THE DEALER NOTED THAT THEY HAVE SEEN MANY SIMILAR CASES WITH THE NEW MDX BECAUSE IT'S SO HEAVY. THIS SOUNDS LIKE A DESIGN PROBLEM RELATING TO A CRUCIAL PART OF THE VEHICLE. WE ARE NOT AGGRESSIVE DRIVERS, NOR DO WE LIVE IN AN AREA WITH LOTS OF STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749685August 19, 2015
STEERING
THE STEERING APPEARS LIKE IT IS RUBBING AGAINST SOMETHING WHILE BACKING OR DRIVING FORWARD AT LOW SPEEDS. THE TRANSMISSION STEP DOWN RANDOMLY AS IF SOMETHING IS SLIPPING OUT. HAVE NOTICED IT WHEN TURNING AND ACCELERATING MOST OF THE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747237August 8, 2015
UNKNOWN OR OTHER
SUNROOF EXPLODED WHILE DRIVING ON THE FREEWAY NEAR SALT LAKE CITY AT 8:30 AM. THE OUTSIDE TEMPERATURE WAS AROUND 65 DEGREES. NO TRAFFIC AHEAD OF ME WAS CLOSER THAN 200 TO 300 YARDS. DID NOT SEE ANYTHING FLY UP FROM THE FREEWAY AND THERE WAS NO OTHER DAMAGE TO THE BODY OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732013July 5, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL, POWER TRAIN
UNINTENTIONAL ACCELERATION AND FAILURE OF COLLISION MITIGATION SYSTEM 2014 ACURA MDX ADVANCED. ACCIDENT OCCURRED AT A STRIP MALL PARKING LOT LOCATED 1 MILE FROM MY RESIDENCE WHERE I WAS GROCERY SHOPPING. WEATHER 65 F SUNNY. HEAVY PEDESTRIAN AND VEHICULAR TRAFFIC. I WAS PARKED HEAD IN DIAGONALLY. I PLACED MY RIGHT FOOT ON THE BRAKE PEDAL,PLACED THE SUV IN REVERSE,LIFTED MY RIGHT FOOT FROM THE BRAKE PEDAL, DEPRESSED THE ACCELERATOR PEDAL AND SLOWLY BACKED OUT OF THE PARKING SPACE,STRAIGHTENING THE WHEELS IN THE PROCESS.I PLACED MY RIGHT FOOT ON THE BRAKE, SHIFTED TO DRIVE, AND PLACED MY RIGHT FOOT ON THE ACCELERATOR PEDAL AND WITHOUT ACTUALLY DEPRESSING THE PEDAL THE ENGIN REVED UNCONTROLLABLY AND THE SUV SURGED FORWARD 100 FT AT INCREASING SPEED BEFORE COLLIDING IN A DOMINO FASHION WITH A ROW OF 6 VEHICLES PUSHING ONE OF THE VEHICLES OVER ONE OF THE ADJACENT VEHICLES BEFORE VEERING OFF TO THE SIDE AND TRAVELING AN ADDITIONAL 200 FEET BEFORE COMING TO A STOP.THE DRIVERS SIDE CHEST AND KNEE BAGS DEPLOYED WHEN I IMPACTED WITH THE FIRST VEHICLE.I DO NOT REMEMBER IF I ATTEMPTED TO BRAKE.THERE WERE NO INJURIES.THE DAMAGES TO MY SUV WERE EXTENSIVE. MY INSURER DECLARED IT A TOTAL LOSS.I HAVE PHOTOS TAKEN AT THE SCENE OF THE ACCIDENT SHOWING SKID MARKS AND THE DAMAGES TO THE VEHICLES BEFORE THEY WERE MOVED. MY INSURER HAD MY VEHICLE EXAMINED BY AN AUTOMOTIVE TECHNICIAN.HE CONCLUDED THAT I SIMULTANEOUSLY STEPPED ON THE BRAKE AND ACCELERATOR BECAUSE OF THE PEDAL WARE PATTERN. ALSO THE DIAGNOSTIC PORT DID NOT SHOW AN ERROR CODE.HE DID NOT EXAMINE THE EVENT DATA RECORDER (BLACK BOX). I DO NOT AGREE WITH HIS CONCLUSIONS. I BELIEVE I DID NOT STEP ON THE PEDALS SIMULTANEOUSLY. IN RETROSPECT I BELIEVE THAT I ACCIDENTALLY ENGAGED ONE OF THE CRUISE CONTROL BUTTONS LOCATED ON THE STEERING WHEEL WHEN I WAS BACKING UP AND STRAIGHTENING THE WHEELS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10724731June 11, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 ACURA MDX. UPON USING THE CRUISE CONTROL FEATURE, THE VEHICLE WOULD DECELERATE TO 20 MPH WHEN A LARGE VEHICLE PASSED BY. THE FAILURE OCCURRED MORE THAN THREE TIMES. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V301000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724531June 10, 2015
SERVICE BRAKES
OUR MDX EXPERIENCED A LARGE AMOUNT OF BRAKE SHIMMY GOING DOWN A HILL THAT ALMOST CAUSED THE VEHICLE TO LOSE CONTROL. WE WERE VERY CONCERNED ABOUT THE ABILITY OF THE VEHICLE TO STOP. WHEN WE TOOK IT TO THE DEALER, THEY SAID THE BRAKES ROTORS WARPED FROM OVERHEATING. OVERHEATING SHOULD NOT OCCUR DURING NORMAL USE, ESPECIALLY WHEN THE VEHICLE IS RATED FOR TOWING UP TO 5,000 POUNDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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