Acura MDX Complaints (2007)

99 consumer complaints on file.

#10650391October 27, 2014
ELECTRICAL SYSTEM
BATTERY IN OUR 2007 ACURA MDX HAS HAD TO BE REPLACED 3 TIMES IN THE PAST COUPLE OF MONTHS! TURNS OUT THAT THE HANDSFREE LINK MODULE WAS DRAINING THE BATTERY AND CAUSING IT HAVING TO BE REPLACED NUMEROUS TIMES. THIS COULD CAUSE A FIRE WHICH CAN POSE AS A DEADLY RESULT ESPECIALLY IF THE CAR IS PARKED INSIDE OF A GARAGE. THIS NEEDS TO BE REPLACED BY ACURA FREE OF CHARGE ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630639September 4, 2014
POWER TRAIN
2007 ACURA MDX VIBRATION (JUDDER) AT 20-45 MPH DURING ACCELERATION. THIS ISSUE SHOULD PUT IN THE RECALL MENU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607595July 1, 2014
ELECTRICAL SYSTEM
CAME OUT TO OUR 2007 MDX IN THE MORNING AND FOUND THAT THE BATTERY WAS COMPLETELY DEAD FOR THIRD TIME IN A WEEK. CHARGED BATTERY AGAIN AND DROVE THE CAR TO DEALERSHIP. PROBLEM DIAGNOSED AS AN OPEN CIRCUIT IN THE HANDS FREE UNIT EVEN WHEN IGNITION IS OFF. REPLACED THE HANDS FREE UNIT. APPROXIMATELY 60 DAYS LATER, SAME PROBLEM AGAIN, AND NEW HANDS FREE UNIT AGAIN THE PROBLEM. THE UNIT IS LOCATED IN THE CONSOLE BETWEEN FRONT SEATS WAS VERY HOT AND COULD HAVE CAUSED A FIRE. DEALERSHIP INFORMED ME THAT THEY HAD SEEN THIS PROBLEM A LOT, BUT THAT THERE IS NO RECALL AND ACURA HAS NO ANSWERS FOR THEM. HAD TO REPLACE BATTERY AFTER 2ND UNIT FAILED, NOW WORKING ON 3RD HANDS FREE UNIT IN LESS THAN ONE YEAR. AFTER 2ND INCIDENT I CONTACTED ACURA AND REPORTED THE PROBLEM AND THEY STATED THAT THEY WERE UNAWARE OF ANY PROBLEMS WITH THESE HANDS FREE UNITS. APPARENTLY, ACURA DOES NOT YET HAVE THE ABILITY TO ACCESS THE INTERNET AS A CONSIDERABLE NUMBER OF OTHER 2007 MDX OWNERS HAVE VOICED THE SAME CONCERN IN THE ACURA OWNERS FORUM AFTER EXPERIENCING FAILURES OF THEIR HANDS FREE UNITS. OBVIOUSLY, THE HANDS FREE UNIT MANUFACTURED BY JOHNSON CONTROLS HAS A DESIGN DEFECT WHICH IS CAUSING THIS PROBLEM AND CREATING A FIRE RISK IN THE PASSENGER CABIN EVEN WHEN IGNITION IS OFF. DEFECT COULD ALSO CAUSE HOUSE FIRE IF CAR IS PARKED IN AN ATTACHED GARAGE DUE TO THE FACT THAT THE CIRCUIT IS OPEN EVEN WHEN THE IGNITION IS OFF AND GETS VERY HOT TO THE TOUCH. THIS PROBLEM NEEDS TO BE INVESTIGATED BY N.H.T.S.A., AS IT IS A SIGNIFICANT FIRE SAFETY RISK. I ENCOURAGE ALL PARTIES WHO HAVE EXPERIENCED A SIMILAR PROBLEM TO FILE A COMPLAINT HERE SO THAT THE SCOPE OF THE PROBLEM CAN BE BETTER DETERMINED AND ACURA WILL BE FORCED TO TAKE THIS PROBLEM SERIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604488June 19, 2014
SUSPENSION
I AM HAVING ISSUES WITH A LEAKING SHOCK ON THE REAR OF MY ACURA MDX SPORT. THE SHOCK IS LEAKING, AFTER RESEARCH ONLINE THIS IS A COMMON ISSUE FOR THIS MODEL AND I FEEL IS A DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594761May 29, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE STALLED AND BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,700, AND THE CURRENT MILEAGE WAS 71,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575143March 27, 2014
SUSPENSION
DRIVER SIDE STRUT BROKE, TOOK TO DEALER MULTIPLE TIMES TO DIAGNOSE. INDEPENDENT FRAME SHOP DIAGNOSED WITHIN 10 MINUTES OF BEING THERE. COME TO FIND OUT FROM NEW SERVICE ADVISOR THAT PREVIOUS ADVISOR DID DOCUMENT ISSUE I WAS COMPLAINING ABOUT IN THEIR SYSTEM. SMELLS LIKE A COVER UP TO ME. BEEN CHASING THIS PROBLEM FOR THE BETTER PART OF 2 YEARS NOW WITH THE DEALER. MANY OTHER DOCUMENTED SITUATIONS SIMILAR TO MINE ONLINE AS WELL. PLEASE LOOK INTO THIS ISSUE. WITH THE DEALER'S PARTICIPATION THIS FIX WILL COST ME $1500 TO REPAIR AND MY CAR IS STILL UNDER WARRANTY. THEY ARE CALLING IT WEAR AND TEAR. FOR SUCH A WELL CARED FOR LOW MILEAGE CAR, AND SO MANY OTHER DOCUMENTED SITUATIONS, I DISAGREE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547610October 11, 2013
POWER TRAIN
WHILE DRIVING MY CAR SURGED FORWARD ON ITS ON THEN I LOST RPMS. MY CAR THEN CUT OFF ON A BUSY INTERSTATE DURING RUSH HOUR. I TOOK TO THE DEALERSHIP THEY SAID I NEEDED A NEW TRANSMISSION. IRONICALLY I HAD WORK DONE ON MY CONVERTER THAT THE DEALERSHIP RECALLED AND NOW IT HAS FAILED AND ALMOST HAD ME KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521360June 24, 2013
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 ACURA MDX. THE CONTACT STATED THAT AFTER NUMEROUS ATTEMPTS THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE BATTERY WAS REPLACED. THE FAILURE RECURRED THREE TIMES AND THE BATTERY WAS REPLACED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504339March 24, 2013
SEATS
THE HEADRESTS IN THIS CAR AND ALL NEWER-MODEL CARS CREATE AN UNCOMFORTABLE AND DANGEROUS POSITION OF THE HEAD AND NECK BY FORCING THE DRIVER'S HEAD FORWARD INTO AN UNNATURAL POSITION. PEOPLE WHO ARE TALLER, OR WHO HAVE A TALLER TORSO ARE AFFECTED MORE THAN SHORTER DRIVERS/PASSENGERS. RECLINING THE SEAT TO AVOID HAVING YOUR HEAD PUSHED FORWARD CREATES AN ABSENCE OF SUPPORT FOR YOUR UPPER BACK AND TORSO. THESE UNNATURAL AND UNCOMFORTABLE POSITIONS, WHILE THEY MAY ASSIST IN WHIPLASH-TYPE ACCIDENTS, CAN CREATE NECK AND BACK FATIGUE AND EVEN EXACERBATE AND/OR CAUSE DISK INJURIES IN THE DELICATE CERVICAL SPINE AREA. I'M SURE THESE HEADRESTS ARE DESIGNED TO COMPLY WITH NHTSA REQUIREMENTS; HOWEVER WHILE THE DESIGN MAY SOLVE ONE PROBLEM (WHIPLASH) IT CREATE AN ENTIRELY DIFFERENT SET OF PROBLEMS. A SIMPLE SOLUTION IS TO MAKE THE HEADRESTS ADJUSTABLE IN TERMS OF THE ANGLE SO THAT TALLER DRIVERS ARE NOT FORCED INTO A HUNCHED OVER, NECK-PAIN CAUSING POSITION. THIS IS NOT A MINOR COMPLAINT AND IS NOT SPECIFIC TO OUR ACURA. THESE UNCOMFORTABLE HEADRESTS EXIST IN EVERY NEWER-MODEL CAR I'VE DRIVEN OR BEEN A PASSENGER IN. THE NHTSA RULES FOR THESE HEADRESTS ARE ALSO CREATING A SITUATION WHERE OWNERS OF THESE CARS ARE MAKING MODIFICATIONS TO ALLEVIATE THE PAINFUL HEAD/NECK POSITION CAUSED BY THE HEADRESTS. PEOPLE ARE REMOVING THE HEADRESTS, TURNING THEM AROUND BACKWARDS AND SOMETIMES BENDING THE SUPPORTS TO ANGLE THE HEADREST AWAY AT A MORE COMFORTABLE POSITION WHICH UNDERMINE THE SUPPOSED SAFETY BENEFITS AFFORDED BY THE HEAD-FORWARD DESIGN. PLEASE, DO SOMETHING TO CORRECT THE DESIGN REQUIREMENTS. THEY ARE HURTING US AND CREATING AN EVEN MORE UNSAFE CONDITION WHEN PEOPLE MODIFY THE HEADRESTS. A RE-DESIGN AND RECALL OF THESE CURRENT HEAD-FORWARD HEADRESTS IS IMPERATIVE TO ELIMINATE REPETITIVE HEAD-FORWARD-TYPE CERVICAL DISK INJURIES THAT ARE NOT CAUSED BY AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504099March 22, 2013
ELECTRICAL SYSTEM
BATTERY WAS FOUND TO BE COMPLETELY DRAINED ON A FEW OCCASIONS AFTER SITTING OFF OVERNIGHT. AFTER EXAMINING POSSIBLE CULPRITS WHEN THE BATTER WAS FOUND DRAINED IT WAS FOUND THAT THE HANDSFREE MODULE LOCATED IN THE REAR OF THE CENTER CONSOLE WAS HOT TO THE TOUCH. AFTER REMOVING THE MODULE COMPLETELY AND RECHARGING THE BATTERY THIS INCIDENT OF BATTERY DRAINAGE HAS NOT OCCURRED IN 3 MONTHS. THE HANDSFREE MODULE THAT OPERATES THE BLUETOOTH AND HANDFEE FUNCTIONS OF THE CARE IS DEFECTIVE TO THE POINT THAT IT PULLS A CONSTANT LOAD FROM THE BATTERY EVEN WHEN THE CAR IS SHUT OFF AND KEYS ARE NOT IN THE IGNITION. SEARCHING THE INTERNET FINDS MANY OTHER OWNERS OF THE SAME MODEL TO HAVE THE SAME PROBLEM. THIS MODULE SHOULD BE REPLACED BY THE MANUFACTURER FREE OF CHARGE BECAUSE IT CAN LEAD TO A DEAD BATTERY WITH NO WAY TO START THE CAR, AS WELL AS POSSIBLE FIRE FROM THE AMOUNT OF HEAT BUILT UP IN THE FAULTY MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499676February 22, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ATTEMPTED TO JUMP START THE BATTERY HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION BUT THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 92,000. UPDATED 03-28-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494509January 23, 2013
ELECTRICAL SYSTEM
I HAD A HARROWING DRIVING EXPERIENCE ON 01/19/13; COULD HAVE GOT INTO AN ACCIDENT IF IT WAS NOT DUE TO ALERTNESS OF THE DRIVER BEHIND ME. I HAD SERVICED MY MDX PREVIOUS DAY, IT INCLUDED REPLACING THE BATTERY. THE TECHNICIAN DID A SLOPPY JOB IN CONNECTING THE CABLE RESULTING IN THE CABLE COMING OFF THE BATTERY WHILE DRIVING IN TRAFFIC. THE CAR CAME TO A COMPLETE STOP SUDDENLY AND I WAS LOCKED INSIDE. I WAS NOT ABLE TO OPEN ANY DOOR OR ROLL DOWN WINDOWS BY USING THE MANUAL KNOB. I WAS HOLED UP IN THE CAR UNTIL A TOW TRUCK CAME AND CONNECTED THE CABLE. IT IS A DESIGN FLAW IF THE PASSENGER CANNOT OPEN THE DOORS USING MANUAL CONTROLS IRRESPECTIVE OF THE CAR HAVING NO POWER. I CONTACTED THE DEALERSHIP AS WELL AS MANUFACTURER; THEY SAID THEY COULDN'T REPLICATE THE PROBLEM. THIS SHOULD NOT HAPPEN TO ANYONE ELSE AND NEEDS TO BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492304January 11, 2013
SUSPENSION
THERE IS A RATTLE FROM RIGHT UNDER SIDE OF THE VEHICLE AND THE LOCAL DEALER DIAGNOSED IT AS DEFECTIVE FRONT STRUT (DAMPER) AND RECOMMENDED REPLACEMENT AT A COST OF $1300 PER STRUT SINCE THE WARRANTY EXPIRED. THE DEFECTIVE STRUT SHOULD BE REPAIRED BY ACURA AT NO OR MINIMAL COST TO THE CONSUMER BEFORE AN INCIDENT OCCURS DUE TO DEFECTIVE FRONT STRUTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484724November 14, 2012
POWER TRAIN, ELECTRICAL SYSTEM
RANDOM NAV RESET FOLLOWED BY NON-ACCELERATION UNTIL RPMS REACH OVER 3000. THIS HAS HAPPENED MULTIPLE TIMES SINCE PURCHASING THIS VEHICLE IN JULY 2012. NAVIGATION/RADIO SYSTEM RESETS. SOON FOLLOWED BY PROBLEM OF NON-ACCELERATION. EX: FOLLOWING RESET, STOP AT TRAFFIC LIGHT, STOP SIGN, ETC. LIGHT TURNS GREEN. CAR FEELS AS THOUGH IT IS STUCK IN 1ST GEAR. WILL NOT ACCELERATE OVER 1000 RPMS. EXTREMELY SLOW MOVEMENT THRU INTERSECTION THEN CAR SLAMS INTO GEAR AND RPMS TOP 3000. AFTER ROUGH SHIFT CAR PERFORMANCE IS MOSTLY NORMAL, SOMETIMES HARD SHIFTING. NEXT RED LIGHT REPEAT PERFORMANCE. IF PUT INTO PARK AND THEN BACK TO DRIVE TRANSMISSION SEEMS TO "RESET" AND MAY OR MAY NOT REPEAT ABOVE ACTION. IF CAR IS TURNED OFF AND LEFT TO SIT FOR A SHORT TIME IT USUALLY DOES NOT REPEAT BUT FOR HOW LONG IS ANYONE'S GUESS. LATELY NAV RESET HAPPENS SO OFTEN I LOSE COUNT, I JUST WAIT FOR THE CAR TO SHIFT INTO WHAT FEELS LIKE FIRST GEAR. DEALERSHIP HAS NOT BEEN ABLE TO RECREATE THIS ISSUE. NO COMPUTER CODES SHOW UP IN SYSTEM. MULTIPLE COMPLAINTS TO DEALER BUT THEY CLAIM TO HAVE NO RECORD AND TO HAVE NEVER HEARD OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471450August 19, 2012
ENGINE
ONLY AFTER 30K THE CAR STARTED ACTING UP AND STARTED SHOWING ENGINE LIGHTS, SOMETIMES STALLING FOR A SEC WHEN ACCELERATING. THE CAR HAS BEEN KEPT IN A GREAT SHAPE, ON TIME OIL CHANGE, ATF CHANGED BEFORE 30K AND ENGINE FLUSHED AT 30K. THE CAR IS ONLY 5 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460687June 5, 2012
WHEELS, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
RECENTLY I HAD TO CHANGE MY WIFE'S CAR TIRE DUE TO A FLAT. I USED THE FACTORY ACURA SCISSOR JACK TO DO IT. WHILE I HAD STEPPED AWAY FROM THE JACK STAND TO GET THE SPARE TIRE, THE JACK COLLAPSED AND ESSENTIALLY THE METAL STRUCTURE OF THE JACK HAD FOLDED A BIT. THE CAR SLAMMED TO THE GROUND WITH MY WIFE AND 1 YEAR OLD INSIDE THE CAR (IT WAS RAINING OUT). I CONTACTED ACURA SUPPORT ABOUT HAVING THEM SIMPLY REPLACE THE UNUSABLE JACK STAND WITH A NEW ONE. THEY POLITELY TOLD ME TO POUND SAND. I HAVE SOME PICS OF THE BENT JACK THAT I CAN SHARE. I HAD CONTACTED THE US CONSUMER PRODUCT SAFETY COMMISSION AND THEY RECOMMENDED I FILE A COMPLAINT WITH THE NHTSA. *TR UPDATED 01/09/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460716June 5, 2012
TIRES, TIRES:SIDEWALL
THE SIDEWALLS ARE CRACKING AND PEELING OFF OF THESE TIRES. MY CAR WAS PURCHASED IN JULY 2007 AND THESE ARE THE ORIGINAL TIRES. I ONLY HAVE 23,000 MILES ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450815March 8, 2012
VEHICLE SPEED CONTROL, POWER TRAIN
MY FATHER WAS JUST IN AN ACCIDENT TODAY. MDX WAS STREET PARKED AND WHEN HE TRIED TO REVERSE OUT THE CAR SUDDENLY ACCELERATED AND CRASHED IN TO THE CAR BEHIND HIM AND PUSHED IT BACK ABOUT 20 FEET. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10446274February 2, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
MY WIFE WENT OUTSIDE OF OUR HOME TO GET INTO HER ACURA 2007 MDX TO GO TO WORK. WHEN SHE STARTED THE VEHICLE UP, IT STARTED SHAKING AND BLOWING OUT WHITE SMOKE FROM THE EXHAUST PIPES WITH AN UNUSUAL NOISE. SHE TURNED THE VEHICLE OFF AND CALLED OUR INSURANCE COMPANY WHICH SENT A TOW TRUCK OUT TO TAKE IT TO THE DEALER. AFTER THE SERVICE REPRESENTATIVE ACCEPTED THE VEHICLE AND HAD HIS MECHANIC INSPECT IT TO SEE WHAT CAUSED THE SMOKING. THE MECHANIC INFORMED THE SERVICE REPRESENTATIVE THAT THE AIR COMPRESSOR MALFUNCTIONED AND CAUSED AN ELECTRICAL SHORTAGES. THIS WAS THE REASON FOR THE AIR COMPRESSOR WHY THE AIR COMPRESSOR WERE BLOWING FREON INTO THE ENGINE AND CAUSED IT TO SMOKE WHEN THE ENGINE STARTED. WE HAVE NEVER MISS A SERVICE AND FOLLOWED THE RECOMMENDED REQUIRED MAINTENANCE. I ASK THE SERVICE REPRESENTATIVE WHAT WOULD IT COST TO HAVE MY WIFE'S SUV REPAIRED? THE PRICE THE SERVICE REPRESENTATIVE GAVE WAS AN ESTIMATION OF $1,900.00 PLUS LABOR. THE SERVICE REPRESENTATIVE TOLD ME THERE WAS NOTHING HE COULD BECAUSE THE WARRANTY HAD EXPIRED AND THERE WERE NO RECALLS ON THIS ISSUE. JUST BECAUSE THERE ARE NO SAFETY RECORD ON FILE DOESN'T MEAN THAT THE DEALER SHOULD NOT LOOK INTO THE HAZARD. WHAT IF THIS PROBLEM OCCURRED WHILE MY WIFE WAS ON HER WAY TO WORK, AND ALL THIS FREON AND SMOKE WERE RELEASED INSIDE HER VEHICLE AND CAUSED HER TO HAVE AN ACCIDENT? MY WIFE AND I HAVE PURCHASED 4 VEHICLES FROM ACURA BRAND NEW OFF THE SHOWROOM FLOOR. IT APPEARS TO ME THAT EVERY TIME THE WARRANTY RUN OUT OUR CARS, WE BEGIN TO HAVE MECHANICAL ISSUES WHICH LEAD ME TO BELIEVE ONE OR TWO THINGS; EITHER THE MECHANICS ARE TAKING SHORT CUTS IN PERFORMING THE MAINTENANCE OR THE CAR WORKMANSHIP IS NOT WHAT ACURA SAY IT IS. THE WAY THAT I FEEL ABOUT MY TL AND MY WIFE'S MDX THAT WE WILL NEVER BUY ANOTHER ACURA VEHICLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445411January 26, 2012
STEERING
A WHINING SOUND IS BEING DISCOVERED FROM THE POWER STEERING PUMP/RACK AREA AFTER 30 MINUTES OF DRIVE ON HIGHWAY THEN SLOWDOWNS TO THE STREETS. THE WHINING NOISE GETS LOUDER WHEN TURNING THE STEERING WHEEL TO EITHER LEFT OR RIGHT (NOT NECESSARILY ALL THE WAY). THE NOISE GO AWAY AFTER STOPPING THE ENGINE FOR A COUPLE OF HOURS. DIAGNOSED AT THE DEALER, FOUND TO BE A DEFECTIVE PART - POWER STEERING RACK (53601-STX-A01). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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